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Barceló Hotel Gastronomy Arenas Blancas
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Map and location

Calle 64 y final   Varadero, Matanzas ,   Cuba  


Places of Interest

28 km Varadero Airport

4 km Varadero Golf Course

0 km Varadero

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Occidental Arenas Blancas

3.5/5 Round Indicators
| 8117 تعليقات النزلاء

التقييم الإجمالي

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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التصفية حسب:

ترتيب حسب

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    Curiosity818537 10/14/2019 زوجان

    “Thinking about future ”

    I always trusted Barcelo name (my partner work for this chine for many years) and made reservation without reading any comments. This will be out first visit to Cuba. Now I'm really afraid. I decided to write directly here because I hope all management answers for a guests are true and all our preferences will be noticed. We are arriving to Barcelo solymar 08 December 2019 (1932682153 my reservation nm) suite bungalow. Please make sure 1) Cleanes ( sheets, mattress protectors fresh and free of stains ) 2) Bathroom free of mold, timescale. Shower head work properly. 3) Nothing missing from the room ( towels big and small, bathroom toiletries ..... ) . 4) All electronic devices TV, air conditioner, hairdryer......... are in good condition and work properly Everything must be fresh and replaced up to all hotel standards So how you can see we are not asking for something WOOOOW. Only follow standards and don't make the shame for Barcelo name. You still have a lot of time. Why I'm writing here??? Because I'm very experienced traveller and work in the hotel too. Only 15% of all reservation departments reading and following guest requests. So now I hope we are safe during our holidays and any department don't will have any complaints from our side
    Round Indicators
    melschroeder79 10/13/2019 عطلة مع الأصدقاء

    “Avoid this place...NIGHTMARE!!”

    Calling this place a nightmare is being generous. Giving it 1 star is being kind. Problems from check in to the last day. - room was not ready upon arrival -finally get a room to discover no blankets whatsoever, NO SMOKE DETECTOR at all, broken glass between the beds, water coming out of the light right when you entered the room, the bathroom was filthy, toilet seat was broke, no working phone in the room and what looked like mould around the a/c vent in the room -finally get sheets that were a joke and they were not washed or changed for the whole week, another joke was the hand towels we were give to use for showering -after complaining we were told to go to the front at 9am to view another room. We did so but we were told nothing was ready for us to see and to go back later, sensing that another room wouldn’t be ready we decided to stay put -the front desk staff were the definition of rude and very unhelpful -shortage of beach towels -don’t be fooled by the hotel page claiming a lifeguarded beach, nightly entertainment and a beach bar because they are non existent - maid and wait staff were mostly friendly but that was about it. -food wasn’t the greatest but didn’t expect much -also told the main building had no hot water Save your money and don’t get scammed like my best friend and I did. Trust me, avoid this place like the plague!
    Round Indicators
    Jose o 10/12/2019 زوجان

    “Best vacation ever!!!”

    I don't know how to start this coment but im just will say thanks to that all good services those people gave to me im just thinking when to come back thanks thanks thanks👍👍, i love that beach that service everything was just good my wife enjoyed to the fullest .

    استجاب BarceloSmAb, Gerente في ‪Barcelo Solymar‬, لهذا التعليق
     Hola!! Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Guest Services

    Round Indicators
    Johnnyohari أوتاوا, كندا. 10/09/2019 العائلة

    “Better imposible”

    We felt at home both with the houskeppeng a lot of attention and amazing cleaning! The seafood restaurant incredible, and the service too In the lobby bar Odel wonderful also the buffet boy in white sands that made us some magnificent tortillas he is on the grill, I was with my wife and my mother in law and we will not hesitate to return

    استجاب BarceloSmAb, Gerente في ‪Barcelo Solymar‬, لهذا التعليق
     Hola!! We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Guest Services

    Round Indicators
    Evans1907 ‪Vaughan‬, كندا. 10/08/2019

    “Lovely People and Lovely Place”

    Been to this resort 13 times and we keep coming back. I think the reason of me and my friends coming back to Barcelo is because of the great hospitality the stuff give us. From the front desk when we check in, to the maids, buffet staff and especially the amazing bar staff at the pool bar during the day and night. I was in Barcelo in January for the 13th time, once again everything in the resort was amazing, however, this time the entertainment has been lacking especially at night time. The main reason we always chose this hotel and city is because of the great night life the city had especially at Havana Club. Havana Club has been charging people an entry fee and its been empty ever since which I think its affecting tourism to the hotel. Please have this club free of charge to the neighboring hotels so people can go and enjoy their time and another reason for me and my friends to come back. Thank you.

    استجاب BarceloSmAb, Gerente في ‪Barcelo Solymar‬, لهذا التعليق
     Hola!! Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Guest Services

    تقييم

    Round Indicators

    • أكتوبر 14 2019
    • زوجان

    Curiosity818537

    “Thinking about future ”


    I always trusted Barcelo name (my partner work for this chine for many years) and made reservation without reading any comments. This will be out first visit to Cuba. Now I'm really afraid. I decided to write directly here because I hope all management answers for a guests are true and all our preferences will be noticed. We are arriving to Barcelo solymar 08 December 2019 (1932682153 my reservation nm) suite bungalow. Please make sure 1) Cleanes ( sheets, mattress protectors fresh and free of stains ) 2) Bathroom free of mold, timescale. Shower head work properly. 3) Nothing missing from the room ( towels big and small, bathroom toiletries ..... ) . 4) All electronic devices TV, air conditioner, hairdryer......... are in good condition and work properly Everything must be fresh and replaced up to all hotel standards So how you can see we are not asking for something WOOOOW. Only follow standards and don't make the shame for Barcelo name. You still have a lot of time. Why I'm writing here??? Because I'm very experienced traveller and work in the hotel too. Only 15% of all reservation departments reading and following guest requests. So now I hope we are safe during our holidays and any department don't will have any complaints from our side


    تقييم

    Round Indicators

    • أكتوبر 13 2019
    • عطلة مع الأصدقاء

    melschroeder79

    “Avoid this place...NIGHTMARE!!”


    Calling this place a nightmare is being generous. Giving it 1 star is being kind. Problems from check in to the last day. - room was not ready upon arrival -finally get a room to discover no blankets whatsoever, NO SMOKE DETECTOR at all, broken glass between the beds, water coming out of the light right when you entered the room, the bathroom was filthy, toilet seat was broke, no working phone in the room and what looked like mould around the a/c vent in the room -finally get sheets that were a joke and they were not washed or changed for the whole week, another joke was the hand towels we were give to use for showering -after complaining we were told to go to the front at 9am to view another room. We did so but we were told nothing was ready for us to see and to go back later, sensing that another room wouldn’t be ready we decided to stay put -the front desk staff were the definition of rude and very unhelpful -shortage of beach towels -don’t be fooled by the hotel page claiming a lifeguarded beach, nightly entertainment and a beach bar because they are non existent - maid and wait staff were mostly friendly but that was about it. -food wasn’t the greatest but didn’t expect much -also told the main building had no hot water Save your money and don’t get scammed like my best friend and I did. Trust me, avoid this place like the plague!


    تقييم

    Round Indicators

    • أكتوبر 12 2019
    • زوجان

    Jose o

    “Best vacation ever!!!”


    I don't know how to start this coment but im just will say thanks to that all good services those people gave to me im just thinking when to come back thanks thanks thanks👍👍, i love that beach that service everything was just good my wife enjoyed to the fullest .


    استجاب BarceloSmAb, Gerente في ‪Barcelo Solymar‬, لهذا التعليق
    Hola!! Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Guest Services

    تقييم

    Round Indicators

    • أكتوبر 9 2019
    • أوتاوا, كندا
    • العائلة

    Johnnyohari

    “Better imposible”


    We felt at home both with the houskeppeng a lot of attention and amazing cleaning! The seafood restaurant incredible, and the service too In the lobby bar Odel wonderful also the buffet boy in white sands that made us some magnificent tortillas he is on the grill, I was with my wife and my mother in law and we will not hesitate to return


    استجاب BarceloSmAb, Gerente في ‪Barcelo Solymar‬, لهذا التعليق
    Hola!! We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Guest Services

    تقييم

    Round Indicators

    • أكتوبر 8 2019
    • ‪Vaughan‬, كندا

    Evans1907

    “Lovely People and Lovely Place”


    Been to this resort 13 times and we keep coming back. I think the reason of me and my friends coming back to Barcelo is because of the great hospitality the stuff give us. From the front desk when we check in, to the maids, buffet staff and especially the amazing bar staff at the pool bar during the day and night. I was in Barcelo in January for the 13th time, once again everything in the resort was amazing, however, this time the entertainment has been lacking especially at night time. The main reason we always chose this hotel and city is because of the great night life the city had especially at Havana Club. Havana Club has been charging people an entry fee and its been empty ever since which I think its affecting tourism to the hotel. Please have this club free of charge to the neighboring hotels so people can go and enjoy their time and another reason for me and my friends to come back. Thank you.


    استجاب BarceloSmAb, Gerente في ‪Barcelo Solymar‬, لهذا التعليق
    Hola!! Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Guest Services

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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