Facilities at the Occidental Aurelia hotel
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Map and location

Via di Torre Rossa, 80   00165 Roma ,   Italia  


Places of Interest

24.4 km Leonardo Da Vinci International Airport

6.6 km Colosseum

3.5 km St Peter’s Cathedral

7.5 km Rome Termini

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Occidental Aurelia

4.0/5 Round Indicators
| 1487 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Daydream64135196526 ‪Wenatchee‬, واشنطن. 01/21/2019 العائلة

    “Our stay was great!”

    This hotel is perfect, aside from paper-thin walls. You could hear a whisper in the next room! The food and staff are amazing! The breakfast was the best I’ve ever had at a hotel. Great variety! The cafe is fantastic!
    Round Indicators
    john o ‪Fanwood‬, نيو جيرسي. 01/13/2019

    “Very nice hotel, poor location to reach attractions, very confusing billing”

    Very nice hotel, high end, wonderful breakfast(not free) and staff are very gracious. However, very confusing billing (we think we were way overcharged), location is poor if you are not driving or using taxis. Dangerous to walk (poor sidewalks), bus service only. A good (difficult) walk to the subway.

    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
     Dear John, Thank you so much for taking the time to share with us your recent experience with us. We are surprise to read about your billing and we encourage you to contact the hotel to clarify this point. Regarding the outside of the hotel, we are sorry to inform you that we are not able to change it but we will inform the City Hall about the poor condition for our guests. Looking forward to have the opportunity to have you with us in the future. Best regards,

    Round Indicators
    BingoWingz 01/11/2019 العائلة

    “Comfortable beds, clean rooms, friendly staff, delicious breakfast”

    I only have one complaint - the walls seemed thin when people were being noisy outside or down the hall we could hear them from inside our room. That being said, the staff here is very accommodating and kind. The rooms are clean and fresh, providing plenty of free toiletries for those of you who may have forgotten to pack an item, or two. The beds are large and comfortably sleeps two larger sized adults. There is also a small pull out bed for children available. They’ll even send a guy to pick you up from the airport when you arrive! The breakfast they serve (€10 per adult, per day, children eat free) they offered bacon, eggs, sausage, pastries, fresh fruit, cappuccinos, fruit juice, milk, for us, this was absolutely worth €10 per person, per day. This hotel is nice and well kept. I would recommend it and I would stay here again.

    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
     Dear guest, Thank you so much for sharing your recent experience at Occidental Aurelia. We are sorry to read that there were some noise problems during your stay and suggest you inform Front Desk the minute you are disturbed so it can be solved immediately. Regarding all the other points we are glad to read that we were able to match your expectations and that you would stay with us if you come to Rome in the future. This is our best satisfaction! Looking forward to have you with us soon. Best regards,

    Round Indicators
    Sightseer09653544058 لندن, المملكة المتحدة. 01/10/2019 العائلة

    “An experience true ancient Rome”

    Ensure that you allocate enough resources to train your staff properly especially through developing their Communication Skills.Also, apply strategic management must be implemented in order to receive in time feedback from your customers.

    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
     Dear guest, Thank you so much for such a great review about your recent stay with us. We take note of your review to improve our customer service and communications skills. Looking forward to have you with us in a future occasion. Best regards,

    Round Indicators
    kalzan795636 مدينة الكويت, الكويت. 08/29/2018 العائلة

    “خدمة الاستقبال”

    خلال رحلتي في أوربا لم اجد تعامل راقي كتعامل موظفي الاستقبال في الفندق ولكن هناك مشكله بسيطه هي في المصاعد يوجد مصعد واحد قريب ولكنه صغير لا يتناسب مع حجم الزوار من حيث العد. حيث انه لا يسع للنزلاء اذا كأنو اكثر من ثالثه فما بالك اذا كانوا معهم حقائب

    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
     Dear guest, Thank you so much for such a nice review, we are glad to read that you enjoyed so much the stay with us and our staff. Regarding the elevators, you are right, they are a little slow, but there are two, one next to the bar, and another one at the end of the corridor in the ground floor, so it can be use in case the main one is busy. Once again, we would like to thank you for your review and the time you invested in sharing it. Best regards,

    تقييم

    Round Indicators

    • يناير 21 2019
    • ‪Wenatchee‬, واشنطن
    • العائلة

    Daydream64135196526

    “Our stay was great!”


    This hotel is perfect, aside from paper-thin walls. You could hear a whisper in the next room! The food and staff are amazing! The breakfast was the best I’ve ever had at a hotel. Great variety! The cafe is fantastic!


    تقييم

    Round Indicators

    • يناير 13 2019
    • ‪Fanwood‬, نيو جيرسي

    john o

    “Very nice hotel, poor location to reach attractions, very confusing billing”


    Very nice hotel, high end, wonderful breakfast(not free) and staff are very gracious. However, very confusing billing (we think we were way overcharged), location is poor if you are not driving or using taxis. Dangerous to walk (poor sidewalks), bus service only. A good (difficult) walk to the subway.


    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
    Dear John, Thank you so much for taking the time to share with us your recent experience with us. We are surprise to read about your billing and we encourage you to contact the hotel to clarify this point. Regarding the outside of the hotel, we are sorry to inform you that we are not able to change it but we will inform the City Hall about the poor condition for our guests. Looking forward to have the opportunity to have you with us in the future. Best regards,

    تقييم

    Round Indicators

    • يناير 11 2019
    • العائلة

    BingoWingz

    “Comfortable beds, clean rooms, friendly staff, delicious breakfast”


    I only have one complaint - the walls seemed thin when people were being noisy outside or down the hall we could hear them from inside our room. That being said, the staff here is very accommodating and kind. The rooms are clean and fresh, providing plenty of free toiletries for those of you who may have forgotten to pack an item, or two. The beds are large and comfortably sleeps two larger sized adults. There is also a small pull out bed for children available. They’ll even send a guy to pick you up from the airport when you arrive! The breakfast they serve (€10 per adult, per day, children eat free) they offered bacon, eggs, sausage, pastries, fresh fruit, cappuccinos, fruit juice, milk, for us, this was absolutely worth €10 per person, per day. This hotel is nice and well kept. I would recommend it and I would stay here again.


    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
    Dear guest, Thank you so much for sharing your recent experience at Occidental Aurelia. We are sorry to read that there were some noise problems during your stay and suggest you inform Front Desk the minute you are disturbed so it can be solved immediately. Regarding all the other points we are glad to read that we were able to match your expectations and that you would stay with us if you come to Rome in the future. This is our best satisfaction! Looking forward to have you with us soon. Best regards,

    تقييم

    Round Indicators

    • يناير 10 2019
    • لندن, المملكة المتحدة
    • العائلة

    Sightseer09653544058

    “An experience true ancient Rome”


    Ensure that you allocate enough resources to train your staff properly especially through developing their Communication Skills.Also, apply strategic management must be implemented in order to receive in time feedback from your customers.


    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
    Dear guest, Thank you so much for such a great review about your recent stay with us. We take note of your review to improve our customer service and communications skills. Looking forward to have you with us in a future occasion. Best regards,

    تقييم

    Round Indicators

    • أغسطس 29 2018
    • مدينة الكويت, الكويت
    • العائلة

    kalzan795636

    “خدمة الاستقبال”


    خلال رحلتي في أوربا لم اجد تعامل راقي كتعامل موظفي الاستقبال في الفندق ولكن هناك مشكله بسيطه هي في المصاعد يوجد مصعد واحد قريب ولكنه صغير لا يتناسب مع حجم الزوار من حيث العد. حيث انه لا يسع للنزلاء اذا كأنو اكثر من ثالثه فما بالك اذا كانوا معهم حقائب


    استجاب BarceloManagement, Direttore في ‪Occidental Aurelia‬, لهذا التعليق
    Dear guest, Thank you so much for such a nice review, we are glad to read that you enjoyed so much the stay with us and our staff. Regarding the elevators, you are right, they are a little slow, but there are two, one next to the bar, and another one at the end of the corridor in the ground floor, so it can be use in case the main one is busy. Once again, we would like to thank you for your review and the time you invested in sharing it. Best regards,

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