Surroundings at the Occidental Playa de Palma hotel
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Map and location

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca) , Islas Baleares   España  


Places of Interest

6 km Son Sant Joan International Airport

7 km Son Antem Golf Course

200 m Palma beach

200 m Bus to Palma

Premios y Reconocimientos

Prizes and awards

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Occidental Playa de Palma

4.0/5 Round Indicators
| 2264 تعليقات النزلاء

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    Round Indicators
    RossJ83 ‪Ruislip‬, المملكة المتحدة. 11/18/2018 زوجان

    “Nice but not excellent ”

    We came to this hotel in the mid morning due to an early flight into Palma we were asked to do some paper work in preparation for our check in later in the day. When we checked in later it still took some time which we thought could have been quicker. As some of the other reviewers have said this hotel is more focused on German tourists and although we did find English we found that it some areas like the TV channels which didn’t really exist which would be a problem during the Winter evenings. We had a apartment ground floor room which was nice but was in need of some repairs as the units had seen better days and the bathroom seemed to be lacking in shelves to put anything on. We found the room that we had didn’t really get much sun and the window that we had in bedroom was near enough pointless due to a large bush blocking it. This room would have also been worse in the Summer as it was located right next to the pool and bar. We did ask as we entered the room whether we could change but there was no other similar rooms available due to them being fully booked. We did All Inclusive and found the food and drinks to be good and the waiting staff very efficient, the indoor pool was also a nice addition as it wasn’t warm enough to use the outdoor one. Location was also good as it was only 5 mins from the main beachfront and as it was off season there was plenty of space to walk around but not so much open as it was Winter. It was a nice enough hotel I just think they needed to pay a bit more attention to certain things especially as they are a 4*.
    Round Indicators
    Adventure742877 11/16/2018 زوجان

    “Average at best !!!”

    Where do I start .... 1st day wasn't allowed to check in for 5 hours after arriving on a early flight. Was told to come back in a few hours then was told again after I went back I couldn't check in again and to wait another 2 hours. When we got into the room it was small but everything was fine. Walls are thin and can hear everything what happens in next room. Breakfast was ok but always cold. Not nice eating sausage ,bacon ,egg cold. The hotel is very German orientated and not much in the way of english ....the whole town is over run by germans to be honest. Lots of German groups of people in and out the hotel very intimidating and loud. Indoor pool ok but needs cleaning around the edge of the pool. Evening food was again set out for Germans.

    استجاب GEM-Playadepalma, GEM في بارسيلو بويلو بارك, لهذا التعليق
     Dear Guest, We first would like to thank you for choosing our Occidental Playa de Palma for your holidays in Mallorca and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we created a wide variety of dishes in order to please all our guests.All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are fully descibred in the tour operator borchures, as well on all the webpages. For coming occasions, we would like to offer you a personalized guidance with our reception department, to make sure that the accommodation best meets your needs and wishes and offers you a perfect holiday. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Manager

    Round Indicators
    Nomad21641925214 11/16/2018 زوجان

    “Need soundproofing!”

    Couldn’t sleep well due to such noisy rooms, desperately need soundproofing, local area is not for the feint hearted - even out of season! Indoor swimming pool needed maintenance, building site next door was very noisy & intrusive.
    Round Indicators
    globetrotter51_10 لندن, المملكة المتحدة. 11/14/2018

    “Pleasant stay”

    We stayed here for a week in one of the apartments located in the grounds of the hotel. It is very well located - close to the beach, near the airport but without the noise and you could stay here without a car. The bus to Palma stops nearby (only 1.50 Euros). There is a nice outdoor pool but it is not heated and was much to cold to swim in (and I like the water on the cold side). for this time of year there are enough sunbeds but in high season it might get very crowded. the indoor pool and gym were nice and never got too busy. buffet breakfast and dinner were ok but nothing was ever properly hot. The choices were good though. Staff in the restaurant were very friendly. The hotel is better than average but not quite very good. Would like to give 3 1/2 stars.
    Round Indicators
    deborahw1343 ويست يوركشاير, المملكة المتحدة. 11/13/2018 زوجان

    “Perfect”

    Excellent 5 nights away, food was excellent with lots of choices. They also had themed nights and one night they had a Japanese chef making sushi, Room was spotless and the staff were all very professional will definitely return

    تقييم

    Round Indicators

    • نوفمبر 18 2018
    • ‪Ruislip‬, المملكة المتحدة
    • زوجان

    RossJ83

    “Nice but not excellent ”


    We came to this hotel in the mid morning due to an early flight into Palma we were asked to do some paper work in preparation for our check in later in the day. When we checked in later it still took some time which we thought could have been quicker. As some of the other reviewers have said this hotel is more focused on German tourists and although we did find English we found that it some areas like the TV channels which didn’t really exist which would be a problem during the Winter evenings. We had a apartment ground floor room which was nice but was in need of some repairs as the units had seen better days and the bathroom seemed to be lacking in shelves to put anything on. We found the room that we had didn’t really get much sun and the window that we had in bedroom was near enough pointless due to a large bush blocking it. This room would have also been worse in the Summer as it was located right next to the pool and bar. We did ask as we entered the room whether we could change but there was no other similar rooms available due to them being fully booked. We did All Inclusive and found the food and drinks to be good and the waiting staff very efficient, the indoor pool was also a nice addition as it wasn’t warm enough to use the outdoor one. Location was also good as it was only 5 mins from the main beachfront and as it was off season there was plenty of space to walk around but not so much open as it was Winter. It was a nice enough hotel I just think they needed to pay a bit more attention to certain things especially as they are a 4*.


    تقييم

    Round Indicators

    • نوفمبر 16 2018
    • زوجان

    Adventure742877

    “Average at best !!!”


    Where do I start .... 1st day wasn't allowed to check in for 5 hours after arriving on a early flight. Was told to come back in a few hours then was told again after I went back I couldn't check in again and to wait another 2 hours. When we got into the room it was small but everything was fine. Walls are thin and can hear everything what happens in next room. Breakfast was ok but always cold. Not nice eating sausage ,bacon ,egg cold. The hotel is very German orientated and not much in the way of english ....the whole town is over run by germans to be honest. Lots of German groups of people in and out the hotel very intimidating and loud. Indoor pool ok but needs cleaning around the edge of the pool. Evening food was again set out for Germans.


    استجاب GEM-Playadepalma, GEM في بارسيلو بويلو بارك, لهذا التعليق
    Dear Guest, We first would like to thank you for choosing our Occidental Playa de Palma for your holidays in Mallorca and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we created a wide variety of dishes in order to please all our guests.All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are fully descibred in the tour operator borchures, as well on all the webpages. For coming occasions, we would like to offer you a personalized guidance with our reception department, to make sure that the accommodation best meets your needs and wishes and offers you a perfect holiday. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Manager

    تقييم

    Round Indicators

    • نوفمبر 16 2018
    • زوجان

    Nomad21641925214

    “Need soundproofing!”


    Couldn’t sleep well due to such noisy rooms, desperately need soundproofing, local area is not for the feint hearted - even out of season! Indoor swimming pool needed maintenance, building site next door was very noisy & intrusive.


    تقييم

    Round Indicators

    • نوفمبر 14 2018
    • لندن, المملكة المتحدة

    globetrotter51_10

    “Pleasant stay”


    We stayed here for a week in one of the apartments located in the grounds of the hotel. It is very well located - close to the beach, near the airport but without the noise and you could stay here without a car. The bus to Palma stops nearby (only 1.50 Euros). There is a nice outdoor pool but it is not heated and was much to cold to swim in (and I like the water on the cold side). for this time of year there are enough sunbeds but in high season it might get very crowded. the indoor pool and gym were nice and never got too busy. buffet breakfast and dinner were ok but nothing was ever properly hot. The choices were good though. Staff in the restaurant were very friendly. The hotel is better than average but not quite very good. Would like to give 3 1/2 stars.


    تقييم

    Round Indicators

    • نوفمبر 13 2018
    • ويست يوركشاير, المملكة المتحدة
    • زوجان

    deborahw1343

    “Perfect”


    Excellent 5 nights away, food was excellent with lots of choices. They also had themed nights and one night they had a Japanese chef making sushi, Room was spotless and the staff were all very professional will definitely return


    Swimming pool at the Occidental Playa de Palma hotel
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