Barceló Lanzarote Resort Hotel deluxe suite
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Map and location

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Lanzarote Airport

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

4.5 km Costa Teguise

Premios y Reconocimientos

Prizes and awards

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Occidental Lanzarote Mar

4.0/5 Round Indicators
| 7424 تعليقات النزلاء

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    irenemorrisong ‪Linlithgow‬, المملكة المتحدة. 01/21/2019 زوجان

    “Great holiday”

    We spent two weeks over the Christmas and New Year at this hotel. The staff as soon as we entered were very polite and helpful. The restaurant staff were the same as were the bar staff. The hotel was very clean and the rooms spacious and the bed comfy. We couldn't find fault with the the food as it was in abundance and hot as were the plates. They were excellent with the service. The only adverse comment I would make is that there was no tea making facilities for the morning although you could hire a kettle for a fee. You get the hire fee back when you hand the kettle back. There were a few shops nearby and a small supermarket which was very handy. The local busses were frequent and the hotel has a free bus service to the nearest beach. All in all we had a lovely time and would go back to the same place and same hotel. We were very impressed.
    Round Indicators
    GolfingQueen ‪Prestatyn‬, المملكة المتحدة. 01/20/2019 العائلة

    “Great complex”

    Just returned from a lovely week stay. We were moved here due to Vital Class Lanzarote being closed for refurbishment. I wouldn't normally opt to stay in such a large complex but I was pleasantly surprised. The room was large with very comfortable beds. The shower was always powerful and maintained temperature. The room was kept lovely and clean with daily towel changes. It was so nice to have decent sized bath towels that actually wrapped all around you. The food was of excellent quality with plenty of choice for even the pickiest of eaters, my only complaint was that the food temperature could have been hotter. The dining room staff work extremely hard to keep tables clear and serve drinks, there was only one occasion when we had nearly finished our meals before being offered a drink. The all inclusive drinks were also good with an excellent choice available including cava, sangria and wines. I liked the fact that the bar service was self service so no queues and being able to make drinks at my own strength. The pool area was always clean and tidy and sunbeds plentiful and comfortable. Unfortunately I only went in the pool once as it was too cold. The food in the snack bar was the same most days but as it states it is for a snack not a main meal. The animation team worked very hard and we enjoyed some of the daytime games that organised. We didn't see any of the evening entertainment as we preffered to sit in the upstairs quiet area of an evening. The only reasons I haven't given five stars are :- 1) The temperature of the food in the dining room. 2) The pool temperature, it should be heated in winter to a temperature that allows users to use it comfortably.
    Round Indicators
    Daydream38450131830 ‪Skipton‬, المملكة المتحدة. 01/19/2019 مسافر بمفرده

    “Christmas stay”

    Stayed for a week over Christmas and had previously requested a quiet room. When I arrived, I couldn’t have been put in a more noisy room. It was right over the children’s pool and bar. I requested a move which they did and I was given a lovely quiet room. Some of the cleaning to the room left a lot to be desired...long dark hairs on the floor (I’m blonde) stayed there for the duration of my stay (just moved around!). My bed didn’t get changed for 3 days so had to ask. When I came to go to bed, no top sheet! The television had no English channels despite other rooms having them. Telephone wasn’t connected . I had to ask for this doing.One night, I had some very nasty visitors in my bathroom.....cockroaches! When I reported it to reception, my room was defumigated and I never saw another.The food was ok but very repetitive.To say it was Christmas, there was very little atmosphere in the Hotel to celebrate this. All in all, I enjoyed the sunshine and the lovely walk to Costa Teguise resort but would I go back..no.

    استجاب Occ_LanzaroteMar, Director General في ‪Occidental Lanzarote Mar‬, لهذا التعليق
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Lanzarote Mar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Lanzarote and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel.  Moreover, we would like to thank you for pointing out the efficient service you received when reporting a minor issue in your room and we sincerely thank you for informing us immediately so we could intervene minimizing the disruption during your holidays among us. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, The Management

    Round Indicators
    Brian M 01/19/2019 عطلة مع الأصدقاء

    “Occidental Lanzarote Mar”

    Superb hotel and facilities, staff friendly and helpful, entertainment team pleasant and hard working, good choice of food and very clean throughout. Hourly bus to playa. Only down side is the pool is like an ice bath.

    استجاب Occ_LanzaroteMar, Director General في ‪Occidental Lanzarote Mar‬, لهذا التعليق
     Dear Brian, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, The Management

    Round Indicators
    Scenic17114959027 ‪Morpeth‬, المملكة المتحدة. 01/18/2019 العائلة

    “M Rochester”

    I was very happy with this hotel and would visit it again and recommend it to family and friends.The service My family received was good and staff very friendly. Reception was professional and helpful.The gardens and plants were well maintained A very pleasant hotel

    استجاب Occ_LanzaroteMar, Director General في ‪Occidental Lanzarote Mar‬, لهذا التعليق
     Dear Mr. Rochester, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Lanzarote Mar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, The Management

    تقييم

    Round Indicators

    • يناير 21 2019
    • ‪Linlithgow‬, المملكة المتحدة
    • زوجان

    irenemorrisong

    “Great holiday”


    We spent two weeks over the Christmas and New Year at this hotel. The staff as soon as we entered were very polite and helpful. The restaurant staff were the same as were the bar staff. The hotel was very clean and the rooms spacious and the bed comfy. We couldn't find fault with the the food as it was in abundance and hot as were the plates. They were excellent with the service. The only adverse comment I would make is that there was no tea making facilities for the morning although you could hire a kettle for a fee. You get the hire fee back when you hand the kettle back. There were a few shops nearby and a small supermarket which was very handy. The local busses were frequent and the hotel has a free bus service to the nearest beach. All in all we had a lovely time and would go back to the same place and same hotel. We were very impressed.


    تقييم

    Round Indicators

    • يناير 20 2019
    • ‪Prestatyn‬, المملكة المتحدة
    • العائلة

    GolfingQueen

    “Great complex”


    Just returned from a lovely week stay. We were moved here due to Vital Class Lanzarote being closed for refurbishment. I wouldn't normally opt to stay in such a large complex but I was pleasantly surprised. The room was large with very comfortable beds. The shower was always powerful and maintained temperature. The room was kept lovely and clean with daily towel changes. It was so nice to have decent sized bath towels that actually wrapped all around you. The food was of excellent quality with plenty of choice for even the pickiest of eaters, my only complaint was that the food temperature could have been hotter. The dining room staff work extremely hard to keep tables clear and serve drinks, there was only one occasion when we had nearly finished our meals before being offered a drink. The all inclusive drinks were also good with an excellent choice available including cava, sangria and wines. I liked the fact that the bar service was self service so no queues and being able to make drinks at my own strength. The pool area was always clean and tidy and sunbeds plentiful and comfortable. Unfortunately I only went in the pool once as it was too cold. The food in the snack bar was the same most days but as it states it is for a snack not a main meal. The animation team worked very hard and we enjoyed some of the daytime games that organised. We didn't see any of the evening entertainment as we preffered to sit in the upstairs quiet area of an evening. The only reasons I haven't given five stars are :- 1) The temperature of the food in the dining room. 2) The pool temperature, it should be heated in winter to a temperature that allows users to use it comfortably.


    تقييم

    Round Indicators

    • يناير 19 2019
    • ‪Skipton‬, المملكة المتحدة
    • مسافر بمفرده

    Daydream38450131830

    “Christmas stay”


    Stayed for a week over Christmas and had previously requested a quiet room. When I arrived, I couldn’t have been put in a more noisy room. It was right over the children’s pool and bar. I requested a move which they did and I was given a lovely quiet room. Some of the cleaning to the room left a lot to be desired...long dark hairs on the floor (I’m blonde) stayed there for the duration of my stay (just moved around!). My bed didn’t get changed for 3 days so had to ask. When I came to go to bed, no top sheet! The television had no English channels despite other rooms having them. Telephone wasn’t connected . I had to ask for this doing.One night, I had some very nasty visitors in my bathroom.....cockroaches! When I reported it to reception, my room was defumigated and I never saw another.The food was ok but very repetitive.To say it was Christmas, there was very little atmosphere in the Hotel to celebrate this. All in all, I enjoyed the sunshine and the lovely walk to Costa Teguise resort but would I go back..no.


    استجاب Occ_LanzaroteMar, Director General في ‪Occidental Lanzarote Mar‬, لهذا التعليق
    Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Lanzarote Mar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Lanzarote and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel.  Moreover, we would like to thank you for pointing out the efficient service you received when reporting a minor issue in your room and we sincerely thank you for informing us immediately so we could intervene minimizing the disruption during your holidays among us. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, The Management

    تقييم

    Round Indicators

    • يناير 19 2019
    • عطلة مع الأصدقاء

    Brian M

    “Occidental Lanzarote Mar”


    Superb hotel and facilities, staff friendly and helpful, entertainment team pleasant and hard working, good choice of food and very clean throughout. Hourly bus to playa. Only down side is the pool is like an ice bath.


    استجاب Occ_LanzaroteMar, Director General في ‪Occidental Lanzarote Mar‬, لهذا التعليق
    Dear Brian, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, The Management

    تقييم

    Round Indicators

    • يناير 18 2019
    • ‪Morpeth‬, المملكة المتحدة
    • العائلة

    Scenic17114959027

    “M Rochester”


    I was very happy with this hotel and would visit it again and recommend it to family and friends.The service My family received was good and staff very friendly. Reception was professional and helpful.The gardens and plants were well maintained A very pleasant hotel


    استجاب Occ_LanzaroteMar, Director General في ‪Occidental Lanzarote Mar‬, لهذا التعليق
    Dear Mr. Rochester, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Lanzarote Mar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, The Management

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