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Barceló Lanzarote Resort Hotel deluxe suite
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Map and location

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Lanzarote Airport

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

4.5 km Costa Teguise

Premios y Reconocimientos

Prizes and awards

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Occidental Lanzarote Mar

4.0/5 Round Indicators
| 8234 تعليقات النزلاء

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    Round Indicators
    Bingham73 09/22/2019 زوجان

    “Nice hotel nice room, very busy. If you want peace and quiet head to the karma pool.”

    I have just returned from a week here with my partner. The hotel looks fantastic, nearly all the staff were very friendly and helpful and very professional, the karma bar staff weren’t as efficient let’s say as the others but pleasant enough. The room was very nice and spacious with a separate settee and tv area, the down side was it backed on to a road which was noisy. We did consider moving but then after going to reception each day for 3 days and being told to come back tomorow, we decided it wasn’t that much of a pain so stayed put. Plus with the balcony doors closed, we couldn’t hear it. Food wise and all inclusive wise it was very good in the restaurant, very good service, so many different types of food and always topped up with no pushing and shoving and all very civilised. For some reason there is no coffee available at lunch or dinner which threw us completely....? You have to head to the pool bar or lobby bar for that. The snack bar was a bit different and there was never enough pizza with just one coming out every half an hour, people would just throw Multiple pieces or the whole thing in some cases on there plates! the strangest thing I experienced was all the drink being available for people to help themselves, you’d expect lots of drunk people but out of the hundreds there we only saw 4 young fellas being a bit loud and annoying. The thing that was far too loud was the entertainment music/staff around the pool, if you were wanting peace and quiet you won’t find it there, plus it was so busy people were struggling to find beds and people were blinking reserving them which was ridiculous sometimes and it just means everyone then does it. If you want quiet head to the karma pool, downside is you can’t go if you have kids and it’s not all inclusive. There is a walk to the main resort but it’s all via a paved promenade along the sea front so it’s a pleasant flat walk. The beaches are nice up there with great snorkelling spots in nice coves. If you like s nice steak go to El Bohemia, get there before it opens, people queue it’s so good. Hope this helps!
    Round Indicators
    Broadster67 Derbyshire, United Kingdom. 09/22/2019 زوجان

    “Occidental Lanzarote Mar”

    Lovely hotel short hop from Arrecife and close to Costa Teguise. Fantastic grounds, well kept, lovely pool areas, great buffet breakfast, lunch and dinner and most of all really helpful friendly staff. The staff in the dining area worked really hard and were always helpful. Range of activities including an Olympic size swimming pool (Pay extra for that) gym etc. Activities by the pool if you wanted, all day as well. We just went for a 'chill' week and it didn't disappoint. Would recommend for families or for couples. Good mix of Nationalities staying as well. We soon found that the 'No leaving towels on sunbeds' rule wasn't enforced and you did have to make an effort to get up and out if you wanted a favoured spot. Our room was spacious with partial sea view. Clean and tidy with a comfortable bed.
    Round Indicators
    DanEvans_12 ‪Truro‬, المملكة المتحدة. 09/22/2019 زوجان

    “Nice break ”

    Great staff on reception with a quick check in. Stayed in block 5 and the room was freshly refurbished but the furniture was dated, the most important thing is that it was clean and comfortable. Food was good but paella served every day which gives the impression of repetitive menu. Soups from lunch recycled at dinner which is not great. Drinks from the self service all inclusive were fine and some cocktails etc available from the bar. Evening entertainment was good when outside entertainment was on but although the animation team tried, the nights they provided entertainment was not great. The biggest issue was the lack of air conditioning in the public areas. The restaurant in particular was so hot it was uncomfortable. This is baffling as the room air con was really good (and free) All things said we had a nice relaxing break for a good price through TUI.
    Round Indicators
    M8185ICheatherc لانزاروت, إسبانيا. 09/21/2019 زوجان

    “Great staff fantastic food poor standard rooms”

    The staff in this hotel are efficient friendly and helpful The restaurant spotless and food amazing The pool area is cramped and noisy with lots of activities and music during the day which if you were trying to relax would be very annoying. We were out walking or cycling each day so weren’t affected by it. Sun beds were booked some mornings by 6am even though the policy is no sunbed blocking It is a 30minute stroll along the promenade into Teguise although you can bus it in for 1 Euro 50 Or use the shuttle it’s free It is good for cycling to PDC in the other direction . However the rooms are outdated and really need to be refurbished they are very very tired. Our room in block 5 was not fresh or clean Had peeling wallpaper,cobwebs from ceiling and old grubby grouting and ants in bathroom to name just a few problems .It was in need of a deep clean at the very least and this obviously had not been done for a while.but to be honest it needed totally refurbished .the room really let the hotel down as it was more 2/3star quality than 4 .As I was only there for 4 days I did not ask to be moved and tidied it up myself had my trip been longer I would have requested a move I am not saying I would not stay again but I would need a much better room than I was given .I left a clean house to spend a few days in a 4* hotel not expecting the bedroom to be of this standard. If the rooms which were very spacious were updated and clean I would recommend people to visit but until that happens sadly I can’t give it full marks . .
    Round Indicators
    ecrsl ‪Rugeley‬, المملكة المتحدة. 09/19/2019 العائلة

    “Disappointed ”

    Hi, not really one for writing reviews but I am today. Arrived at the hotel quite late in the day, met by a welcoming staff and received a bottle of water, got our room quickly even got help with cases to the room. Everything seemed good. Which you would expect from a 4 star hotel and a chain of Barcelo hotels. HOWEVER, Got to the room instantly hit by a strong smell of damp, the only thing I can compare it to is like walking into a derelict building that has been leaking for years, there was signs of damp on the walls that had been painted over, the room was just not a nice place to be, this was in block 3. Back to reception requested a new room at first I was told hotel was full but after insisting I was not allowing my family to sleep there they gave me another room block 7 this time, room was much cleaner and nicer smelling, BUT the air-con unit for the hotel was out side and the noise was horrible a constant ringing sound day and night, and the sewage works must of been close by because the smell later that night was horrific made me want to be sick. We lasted 2 days in this room I could not sleep or my kids. Went back to reception and as soon as I mentioned the issues, they already new what I was talking about which really pissed me off, why put someone who has already complained into a room where you know there are issues. anyway had the whole the hotel is full speech again, but got another room inspected first and then moved my family again to our 3rd room, block 6 now, all the rooms We had where ground level and all had no views. Food was hit and miss, evening entertainment the same, you had to make your own drinks at night, the food around the pool bar very repetitive and could do with cooking more. We wasn’t the only people complaining about our rooms we saw a lot of people requesting new rooms. All inclusive ends at 11 o’clock then you have to pay for drinks. That said Costa Teguise is a nice place we had some fantastic meals in the town, we also had a car and went around the whole island, Lanzarote is a beautiful place. The hotel is quite far out of the town it cost 8 euro return in a taxi or we just drove up. If you do hire a car they expect you to pay 5 euros a night to park the car at the hotel, when I asked where to park it then there answer was on the road outside. I could go on there was loads of things but the reception, bars, pools and restaurant are all very clean, it’s not the worst place we’ve been but far from the best. I would say at a push this hotel is 3 star not 4 like jet2 said. We’ve stopped in 4 star hotels before that would put this place to shame.

    استجاب Occ_LanzaroteMar, Gerente في ‪Occidental Lanzarote Mar‬, لهذا التعليق
     Dear Kev, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are sorry to hear about the issues you had with your room. Please accept our sincere apologies. Your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward, and are very sorry that due to the availability we could not offer a room with better views. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. We regret knowing that we failed to exceed your expectancies, and our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We understand that the hotel might not be the best location for your holidays, despite being within easy access to the main turistic areas of the island, and a short walk, courtesy bus or car ride from the center of Costa Teguise and the rest of beaches. This is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Occidental destination that can make all your dreams come true. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, The Management

    تقييم

    Round Indicators

    • سبتمبر 22 2019
    • زوجان

    Bingham73

    “Nice hotel nice room, very busy. If you want peace and quiet head to the karma pool.”


    I have just returned from a week here with my partner. The hotel looks fantastic, nearly all the staff were very friendly and helpful and very professional, the karma bar staff weren’t as efficient let’s say as the others but pleasant enough. The room was very nice and spacious with a separate settee and tv area, the down side was it backed on to a road which was noisy. We did consider moving but then after going to reception each day for 3 days and being told to come back tomorow, we decided it wasn’t that much of a pain so stayed put. Plus with the balcony doors closed, we couldn’t hear it. Food wise and all inclusive wise it was very good in the restaurant, very good service, so many different types of food and always topped up with no pushing and shoving and all very civilised. For some reason there is no coffee available at lunch or dinner which threw us completely....? You have to head to the pool bar or lobby bar for that. The snack bar was a bit different and there was never enough pizza with just one coming out every half an hour, people would just throw Multiple pieces or the whole thing in some cases on there plates! the strangest thing I experienced was all the drink being available for people to help themselves, you’d expect lots of drunk people but out of the hundreds there we only saw 4 young fellas being a bit loud and annoying. The thing that was far too loud was the entertainment music/staff around the pool, if you were wanting peace and quiet you won’t find it there, plus it was so busy people were struggling to find beds and people were blinking reserving them which was ridiculous sometimes and it just means everyone then does it. If you want quiet head to the karma pool, downside is you can’t go if you have kids and it’s not all inclusive. There is a walk to the main resort but it’s all via a paved promenade along the sea front so it’s a pleasant flat walk. The beaches are nice up there with great snorkelling spots in nice coves. If you like s nice steak go to El Bohemia, get there before it opens, people queue it’s so good. Hope this helps!


    تقييم

    Round Indicators

    • سبتمبر 22 2019
    • Derbyshire, United Kingdom
    • زوجان

    Broadster67

    “Occidental Lanzarote Mar”


    Lovely hotel short hop from Arrecife and close to Costa Teguise. Fantastic grounds, well kept, lovely pool areas, great buffet breakfast, lunch and dinner and most of all really helpful friendly staff. The staff in the dining area worked really hard and were always helpful. Range of activities including an Olympic size swimming pool (Pay extra for that) gym etc. Activities by the pool if you wanted, all day as well. We just went for a 'chill' week and it didn't disappoint. Would recommend for families or for couples. Good mix of Nationalities staying as well. We soon found that the 'No leaving towels on sunbeds' rule wasn't enforced and you did have to make an effort to get up and out if you wanted a favoured spot. Our room was spacious with partial sea view. Clean and tidy with a comfortable bed.


    تقييم

    Round Indicators

    • سبتمبر 22 2019
    • ‪Truro‬, المملكة المتحدة
    • زوجان

    DanEvans_12

    “Nice break ”


    Great staff on reception with a quick check in. Stayed in block 5 and the room was freshly refurbished but the furniture was dated, the most important thing is that it was clean and comfortable. Food was good but paella served every day which gives the impression of repetitive menu. Soups from lunch recycled at dinner which is not great. Drinks from the self service all inclusive were fine and some cocktails etc available from the bar. Evening entertainment was good when outside entertainment was on but although the animation team tried, the nights they provided entertainment was not great. The biggest issue was the lack of air conditioning in the public areas. The restaurant in particular was so hot it was uncomfortable. This is baffling as the room air con was really good (and free) All things said we had a nice relaxing break for a good price through TUI.


    تقييم

    Round Indicators

    • سبتمبر 21 2019
    • لانزاروت, إسبانيا
    • زوجان

    M8185ICheatherc

    “Great staff fantastic food poor standard rooms”


    The staff in this hotel are efficient friendly and helpful The restaurant spotless and food amazing The pool area is cramped and noisy with lots of activities and music during the day which if you were trying to relax would be very annoying. We were out walking or cycling each day so weren’t affected by it. Sun beds were booked some mornings by 6am even though the policy is no sunbed blocking It is a 30minute stroll along the promenade into Teguise although you can bus it in for 1 Euro 50 Or use the shuttle it’s free It is good for cycling to PDC in the other direction . However the rooms are outdated and really need to be refurbished they are very very tired. Our room in block 5 was not fresh or clean Had peeling wallpaper,cobwebs from ceiling and old grubby grouting and ants in bathroom to name just a few problems .It was in need of a deep clean at the very least and this obviously had not been done for a while.but to be honest it needed totally refurbished .the room really let the hotel down as it was more 2/3star quality than 4 .As I was only there for 4 days I did not ask to be moved and tidied it up myself had my trip been longer I would have requested a move I am not saying I would not stay again but I would need a much better room than I was given .I left a clean house to spend a few days in a 4* hotel not expecting the bedroom to be of this standard. If the rooms which were very spacious were updated and clean I would recommend people to visit but until that happens sadly I can’t give it full marks . .


    تقييم

    Round Indicators

    • سبتمبر 19 2019
    • ‪Rugeley‬, المملكة المتحدة
    • العائلة

    ecrsl

    “Disappointed ”


    Hi, not really one for writing reviews but I am today. Arrived at the hotel quite late in the day, met by a welcoming staff and received a bottle of water, got our room quickly even got help with cases to the room. Everything seemed good. Which you would expect from a 4 star hotel and a chain of Barcelo hotels. HOWEVER, Got to the room instantly hit by a strong smell of damp, the only thing I can compare it to is like walking into a derelict building that has been leaking for years, there was signs of damp on the walls that had been painted over, the room was just not a nice place to be, this was in block 3. Back to reception requested a new room at first I was told hotel was full but after insisting I was not allowing my family to sleep there they gave me another room block 7 this time, room was much cleaner and nicer smelling, BUT the air-con unit for the hotel was out side and the noise was horrible a constant ringing sound day and night, and the sewage works must of been close by because the smell later that night was horrific made me want to be sick. We lasted 2 days in this room I could not sleep or my kids. Went back to reception and as soon as I mentioned the issues, they already new what I was talking about which really pissed me off, why put someone who has already complained into a room where you know there are issues. anyway had the whole the hotel is full speech again, but got another room inspected first and then moved my family again to our 3rd room, block 6 now, all the rooms We had where ground level and all had no views. Food was hit and miss, evening entertainment the same, you had to make your own drinks at night, the food around the pool bar very repetitive and could do with cooking more. We wasn’t the only people complaining about our rooms we saw a lot of people requesting new rooms. All inclusive ends at 11 o’clock then you have to pay for drinks. That said Costa Teguise is a nice place we had some fantastic meals in the town, we also had a car and went around the whole island, Lanzarote is a beautiful place. The hotel is quite far out of the town it cost 8 euro return in a taxi or we just drove up. If you do hire a car they expect you to pay 5 euros a night to park the car at the hotel, when I asked where to park it then there answer was on the road outside. I could go on there was loads of things but the reception, bars, pools and restaurant are all very clean, it’s not the worst place we’ve been but far from the best. I would say at a push this hotel is 3 star not 4 like jet2 said. We’ve stopped in 4 star hotels before that would put this place to shame.


    استجاب Occ_LanzaroteMar, Gerente في ‪Occidental Lanzarote Mar‬, لهذا التعليق
    Dear Kev, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are sorry to hear about the issues you had with your room. Please accept our sincere apologies. Your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward, and are very sorry that due to the availability we could not offer a room with better views. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. We regret knowing that we failed to exceed your expectancies, and our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We understand that the hotel might not be the best location for your holidays, despite being within easy access to the main turistic areas of the island, and a short walk, courtesy bus or car ride from the center of Costa Teguise and the rest of beaches. This is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Occidental destination that can make all your dreams come true. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, The Management

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