Barceló Hotel Exterior  Aranjuez
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Map and location

Plaza de la Unesco, 2. Barrio La Montaña. N-IV Salida 37 dir. Córdoba   28300 Aranjuez, Madrid ,   España  


Places of Interest

60 km Adolfo Suárez Madrid-Barajas Airport

25 km Warner Bros Park

52.2 km Chamartín

44.5 km Madrid Atocha Railway Station

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Occidental Aranjuez

4.5/5 Round Indicators
| 1768 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

55% Complete

987

جيد جدًا

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590

مُرضي

7% Complete

131

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سيئ جدًا¡

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Haidee S أليكانتى, إسبانيا. 11/10/2018 زوجان

    “2nd time!”

    This is the second time we have stayed here, both times the night before a flight from Madrid. Both times excellent! Rooms very clean, beds super comfy, staff really friendly and welcoming. Bar/restaurant is excellent with a good menu, all beautifully cooked and presented.

    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
     Dear Haidee S, First of all we would like to express our most sincere gratitude for your trust in Occidental Hotels & Resorts for a short stay and for choosing us again this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here in Aranjuez, among us. We look forward to welcoming you back, soon. Kind regards, Pablo Canca General Manager

    Round Indicators
    Connector03228920634 جوتنبرج, السويد. 11/04/2018 العائلة

    “Surprisingly better than expected!”

    We were there for a wedding. We didn't expect much. But as soon as we walked into the room we were wowed. The bedrooms are super confortable and clean. We travelled with 2 kids (1 of them an infant) and the extra bed was already made and the baby cot was ready as well. Staff is super friendly and helpful. Highly recommended

    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
     Dear Connector03228920634, First of all, I would like to thank you for having dedicated part of your time to share your experience right after your recent stay with us, here at Occidental Aranjuez. In reference to your kind words, we are pleased and proud to know that you enjoyed your stay with us. You can rest assured that I already shared your comments with the entire team, knowing that your words will be an important motivation and a valuable stimulus to continue growing and never loose the pace. We look forward to welcoming you back, soon. Kindest regards, Pablo Canca General Manager

    Round Indicators
    Janet Marie S ماربيلا, إسبانيا. 10/31/2018 زوجان

    “Another great stay!”

    Another great stay in Aranjuez on our way back to out home in Marbella. We stayed in a Junior Suite, as usual, huge room, lovely sitting room and fantastic bathroom with Jacuzzi for 2 and walk in shower, highly recommend staying here if you are in the area or passing through, you are only 5 minutes off the A4

    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
     Dear Janet Marie S, First of all we would like to express our sincerest gratitude for your trust in Occidental Hotels & Resorts and for choosing us concretely this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here with us. We greatly appreciate the time you spent sharing this last experience of yours at Aranjuez, and we thank you for your kind recommendation to Tripadvisor’s readers . We look forward to welcome you back again, very soon. Kindest Regards, Pablo Canca General Manager

    Round Indicators
    miamijhp ميامي, فلوريدا. 10/17/2018 مسافر بمفرده

    “Beware of the flies!!!!”

    I stayed in this "four-star" hotel last Sunday (October 13-14, 2018). After driving 500 kilometers, I was tired and I wanted to take a shower, the first thing I have to do is to kill more or less 6-7 flies with hot water in the shower with the hose and let the water run for a while to clear and wash the floor. Also the hotel does not provide "hand towels" and has not a wall stand to keep the shampoo and conditioner handy, you have to place them on the floor (can we take away one star?) Once I get to the bedroom I had to kill three more flies. I paid U$A 219.00 for the night. Next day at check out time the employee confirmed to me that the really have a problem with the flies.

    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
     Dear miamijhp, We are sorry to read your experience. Specially because we are all thrilled to provide a fully satisfactory experience to all our guests and all the reviews that can be read on the net, they express clearly that principle. I would also like to take this oppotunity to keep on saying that we do not have a problem with the flies. They are like anyother insect around the countryside, I am sure in your country it is the same too, they are everywhere, aren´t they. Just like ants, butterflies or even birds, they are part of the nature and because we believe in a greener future and a healthier enviroment, we do not use any artificial aerosol to kill any of them. We rest assured knowing that we have clean and tidy spaces, rooms and common areas, nevertheless, we are trully sorry for any inconvenience you could have had. Concerning the towels in the room, we are very surprised and definitely we will go to the bottom of this, as for sure we do offer not only hand towels but all other type any guest might need for a pleasant stay such as shower towels, face towels, bathmat and even bidet towel. Also, as you could checked, we also provide a shampoo and bath gel dispenser in every bath tub and shower, so eventhough a shelf or a wallstand is not really needed, we are taking your comment into serious consideration. Best regards, Pablo Canca General Manager

    Round Indicators
    johnbN4880YR Guildford, Surrey. 08/21/2018 زوجان

    “Ideal stopover on North / South route.”

    Hotel is of very good quality with good amenities.Area surrounding the hotel is a little run down, but once inside hotel exterior does not matter.We are looking forward to the improved menue over the next few months as there is little outside without using a car/taxi into centre of Aranjuez. Service at hotel is excellent and staff go out of their way to make sure you enjoy your stay.

    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
     Dear johnbN4880YR, Thank you very much for sharing this great review of your recent stay with us. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again, Kind Regards, Pablo Canca General Manager

    تقييم

    Round Indicators

    • نوفمبر 10 2018
    • أليكانتى, إسبانيا
    • زوجان

    Haidee S

    “2nd time!”


    This is the second time we have stayed here, both times the night before a flight from Madrid. Both times excellent! Rooms very clean, beds super comfy, staff really friendly and welcoming. Bar/restaurant is excellent with a good menu, all beautifully cooked and presented.


    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
    Dear Haidee S, First of all we would like to express our most sincere gratitude for your trust in Occidental Hotels & Resorts for a short stay and for choosing us again this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here in Aranjuez, among us. We look forward to welcoming you back, soon. Kind regards, Pablo Canca General Manager

    تقييم

    Round Indicators

    • نوفمبر 4 2018
    • جوتنبرج, السويد
    • العائلة

    Connector03228920634

    “Surprisingly better than expected!”


    We were there for a wedding. We didn't expect much. But as soon as we walked into the room we were wowed. The bedrooms are super confortable and clean. We travelled with 2 kids (1 of them an infant) and the extra bed was already made and the baby cot was ready as well. Staff is super friendly and helpful. Highly recommended


    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
    Dear Connector03228920634, First of all, I would like to thank you for having dedicated part of your time to share your experience right after your recent stay with us, here at Occidental Aranjuez. In reference to your kind words, we are pleased and proud to know that you enjoyed your stay with us. You can rest assured that I already shared your comments with the entire team, knowing that your words will be an important motivation and a valuable stimulus to continue growing and never loose the pace. We look forward to welcoming you back, soon. Kindest regards, Pablo Canca General Manager

    تقييم

    Round Indicators

    • أكتوبر 31 2018
    • ماربيلا, إسبانيا
    • زوجان

    Janet Marie S

    “Another great stay!”


    Another great stay in Aranjuez on our way back to out home in Marbella. We stayed in a Junior Suite, as usual, huge room, lovely sitting room and fantastic bathroom with Jacuzzi for 2 and walk in shower, highly recommend staying here if you are in the area or passing through, you are only 5 minutes off the A4


    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
    Dear Janet Marie S, First of all we would like to express our sincerest gratitude for your trust in Occidental Hotels & Resorts and for choosing us concretely this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here with us. We greatly appreciate the time you spent sharing this last experience of yours at Aranjuez, and we thank you for your kind recommendation to Tripadvisor’s readers . We look forward to welcome you back again, very soon. Kindest Regards, Pablo Canca General Manager

    تقييم

    Round Indicators

    • أكتوبر 17 2018
    • ميامي, فلوريدا
    • مسافر بمفرده

    miamijhp

    “Beware of the flies!!!!”


    I stayed in this "four-star" hotel last Sunday (October 13-14, 2018). After driving 500 kilometers, I was tired and I wanted to take a shower, the first thing I have to do is to kill more or less 6-7 flies with hot water in the shower with the hose and let the water run for a while to clear and wash the floor. Also the hotel does not provide "hand towels" and has not a wall stand to keep the shampoo and conditioner handy, you have to place them on the floor (can we take away one star?) Once I get to the bedroom I had to kill three more flies. I paid U$A 219.00 for the night. Next day at check out time the employee confirmed to me that the really have a problem with the flies.


    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
    Dear miamijhp, We are sorry to read your experience. Specially because we are all thrilled to provide a fully satisfactory experience to all our guests and all the reviews that can be read on the net, they express clearly that principle. I would also like to take this oppotunity to keep on saying that we do not have a problem with the flies. They are like anyother insect around the countryside, I am sure in your country it is the same too, they are everywhere, aren´t they. Just like ants, butterflies or even birds, they are part of the nature and because we believe in a greener future and a healthier enviroment, we do not use any artificial aerosol to kill any of them. We rest assured knowing that we have clean and tidy spaces, rooms and common areas, nevertheless, we are trully sorry for any inconvenience you could have had. Concerning the towels in the room, we are very surprised and definitely we will go to the bottom of this, as for sure we do offer not only hand towels but all other type any guest might need for a pleasant stay such as shower towels, face towels, bathmat and even bidet towel. Also, as you could checked, we also provide a shampoo and bath gel dispenser in every bath tub and shower, so eventhough a shelf or a wallstand is not really needed, we are taking your comment into serious consideration. Best regards, Pablo Canca General Manager

    تقييم

    Round Indicators

    • أغسطس 21 2018
    • Guildford, Surrey
    • زوجان

    johnbN4880YR

    “Ideal stopover on North / South route.”


    Hotel is of very good quality with good amenities.Area surrounding the hotel is a little run down, but once inside hotel exterior does not matter.We are looking forward to the improved menue over the next few months as there is little outside without using a car/taxi into centre of Aranjuez. Service at hotel is excellent and staff go out of their way to make sure you enjoy your stay.


    استجاب O_Aranjuez, Director General في بارسيلو أرانخويس, لهذا التعليق
    Dear johnbN4880YR, Thank you very much for sharing this great review of your recent stay with us. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again, Kind Regards, Pablo Canca General Manager

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