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Interiores del hotel Occidental Hotel El Embajador
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map

Map and location

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Places of Interest

32.3 km Las Américas International Airport

17.7 km El Higuero International Airport

3.8 km Downtown Centre

6.5 km Colonial District of Santo Domingo

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 469 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

82% Complete

387

جيد جدًا

10% Complete

51

مُرضي

3% Complete

15

سيئ

1% Complete

8

سيئ جدًا¡

1% Complete

8

التصفية حسب:

ترتيب حسب

    Round Indicators
    Rosisoco71 10/15/2019 زوجان

    “Best hotel in Santo Domingo”

    I travel a lot to Dominican Republic specific Santo Domingo and is the best hotel to stay at Goood location good service and most of all you feel safe very good experience security inside outside the hotel

    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
     Dear Mrs Rosisoco71, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    arelyssantana مدينة نيويورك, نيويورك. 10/12/2019 الأعمال

    “Excelente business trip and hospitality good service also in business room cualitativo food so delicious.tality”

    Food cualitativo and also very clean neat they very good security and staffs very respectful their well-being trainig and be awesome They clean the room on time before we come back there is WiFi all the time

    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
     Dear Mrs arelyssantana, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    Gygt 10/11/2019 الأعمال

    “The restaurant Los porches service”

    GREAT place to dine. Would recommend it definitely. Lots of memories created! Great staff. Thanks to Aneuis who knew English and was very helpful in selecting food. Good accommodation. Good location. Great time...

    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
     Dear Mr Gygt, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    marielias50 سان خوان, ‪Puerto Rico‬. 10/07/2019 الأعمال

    “Special Rooms”

    I was surprise by the excellent remodeling of the rooms in El Embajador Hotel in Santo Domingo. The decoration, the spacious room and bathrooms are worthy of five star rating. The food, the service and the beautiful lounges are delightful.

    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
     Dear Mrs marielias50, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and and that this review is so detailed and positive. Thank you very much for taking the time to evaluate your visit. We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards, Patricia Santana Guest Experience Manager

    Round Indicators
    Fernando-Botargues مدينة نيويورك, نيويورك. 10/02/2019 الأعمال

    “An Impressive Hotel, But...”

    This is easily one of the most impressive hotels I visited, and I know some of the best in the world. Although is in a big piece of land, it is located very centrally in Santo Domingo, near the Malecon. The lobby is very old age luxury, but perfectly renovated. The gardens are simply amazing, and the outdoor swimming pool is fantastic. All the amenties are beyong great. Although is an old hotel, the rooms are extremely modern and renovated. Everything is perfect (toilettries by Acqua di Palma). My room had garden and ocean views. The hotel has 8 floors, but floors 5 to 8 are not accessible to the general public. Those floors have lounges, terraces, etc, but not accessible. This is misleading because most of hotel pictures refer to these floors. Service is very good, everybody is very attentive. Don't get fooled by the hotel price. It is listed at around $120 and up, but they charge almost 50pct in "taxes and fees", breakfast is extra, access to floors 5 to 8 are extra, etc. Meals at hotel are pricey, typical of 5 star hotels. Overall, excellent

    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
     Dear Mr Fernando-Botargues, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our luxury lobby, our amazing garden and our renovated rooms. Regarding your comment about the access to our 5th and 8th floors and our prices, we greatly appreciate for letting us know your opinion and we assure you this will be taking into account for future considerations. The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    تقييم

    Round Indicators

    • أكتوبر 15 2019
    • زوجان

    Rosisoco71

    “Best hotel in Santo Domingo”


    I travel a lot to Dominican Republic specific Santo Domingo and is the best hotel to stay at Goood location good service and most of all you feel safe very good experience security inside outside the hotel


    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
    Dear Mrs Rosisoco71, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    تقييم

    Round Indicators

    • أكتوبر 12 2019
    • مدينة نيويورك, نيويورك
    • الأعمال

    arelyssantana

    “Excelente business trip and hospitality good service also in business room cualitativo food so delicious.tality”


    Food cualitativo and also very clean neat they very good security and staffs very respectful their well-being trainig and be awesome They clean the room on time before we come back there is WiFi all the time


    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
    Dear Mrs arelyssantana, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    تقييم

    Round Indicators

    • أكتوبر 11 2019
    • الأعمال

    Gygt

    “The restaurant Los porches service”


    GREAT place to dine. Would recommend it definitely. Lots of memories created! Great staff. Thanks to Aneuis who knew English and was very helpful in selecting food. Good accommodation. Good location. Great time...


    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
    Dear Mr Gygt, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    تقييم

    Round Indicators

    • أكتوبر 7 2019
    • سان خوان, ‪Puerto Rico‬
    • الأعمال

    marielias50

    “Special Rooms”


    I was surprise by the excellent remodeling of the rooms in El Embajador Hotel in Santo Domingo. The decoration, the spacious room and bathrooms are worthy of five star rating. The food, the service and the beautiful lounges are delightful.


    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
    Dear Mrs marielias50, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and and that this review is so detailed and positive. Thank you very much for taking the time to evaluate your visit. We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards, Patricia Santana Guest Experience Manager

    تقييم

    Round Indicators

    • أكتوبر 2 2019
    • مدينة نيويورك, نيويورك
    • الأعمال

    Fernando-Botargues

    “An Impressive Hotel, But...”


    This is easily one of the most impressive hotels I visited, and I know some of the best in the world. Although is in a big piece of land, it is located very centrally in Santo Domingo, near the Malecon. The lobby is very old age luxury, but perfectly renovated. The gardens are simply amazing, and the outdoor swimming pool is fantastic. All the amenties are beyong great. Although is an old hotel, the rooms are extremely modern and renovated. Everything is perfect (toilettries by Acqua di Palma). My room had garden and ocean views. The hotel has 8 floors, but floors 5 to 8 are not accessible to the general public. Those floors have lounges, terraces, etc, but not accessible. This is misleading because most of hotel pictures refer to these floors. Service is very good, everybody is very attentive. Don't get fooled by the hotel price. It is listed at around $120 and up, but they charge almost 50pct in "taxes and fees", breakfast is extra, access to floors 5 to 8 are extra, etc. Meals at hotel are pricey, typical of 5 star hotels. Overall, excellent


    استجاب PatriciaSantana2019, Guest Experience Manager في أوكسيدنتال إل إمباجادور, لهذا التعليق
    Dear Mr Fernando-Botargues, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our luxury lobby, our amazing garden and our renovated rooms. Regarding your comment about the access to our 5th and 8th floors and our prices, we greatly appreciate for letting us know your opinion and we assure you this will be taking into account for future considerations. The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

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