Reduction of forums in communal areas and leisure areas (subject to recommendations from the health authority at each moment). The decoration elements not necessary (mainly stationery) will be deleted in the rooms. Protective equipment for hotel staff, and washing of bed and bath linens at temperatures above 140ºF. The minibar is available on request, as well as pool towels and laundry bags.

The buffet service and snack service will be available. The Lobby Bar and Snack Bar spaces will provide you with your usual service. It will be necessary to respect the expansion between guests and will be distributed to the tables in each area respecting the 1.5 meter wide design. All the menus shall be contained in QR format to avoid the common use of stationery with other customers.

They will be operating upon prior reservation, we recommend that guests do not participate in responsible use, not sharing the spaces with other guests. We ask our guests to inform our guests that they would like to inform them at reception when they wish to use the fitness studio or Wellness circuit. This option has been taken to ensure that our spaces are disinfected with the use of our guests.

The use of masks will be determined by the health authorities. Today, the use of a mask is compulsory, in the open air spaces and any closed space. Guests must bring their own masks.

There will not be any time or shift restrictions. They will be open as in previous years, leaving a space of at least 4.9 feet between groups of hammocks. To ensure efficient use, reservations are not permitted.  Before and after each use, our staff will disinfect hammocks before accommodating the next customer.

Breakfast, lunch, dinner, aperitif (Snack) and a selection of drinks for this accommodation type and evening leisure offer. In accordance with the measures described above. Guests must bring their own mask at the entrance of the buffet area.

We would like to inform you that following recommendations by our advisers regarding health and safety, we have eliminated gloves as a mandatory protective equipment in our buffet. Our specialists have indicated that the safest method is frequent use of hand sanitizer, which is mandatory when serving food from our buffet or when in contact with any frequently used surfaces.  

At Barceló Hotel Group, we have a high commitment to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary. If you wish, you can continue using your gloves voluntarily.

The night-time leisure offer continues to be offered in the Lobby Bar area, which includes live music performances.