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Indicative price per night in a double room (My Barceló Rate)

Santa Catalina, a Royal Hideaway Hotel


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Due to COVID-19, consult the health control regulations for travel to the Canary Islands. More information

An iconic hotel in a dream setting

For more than a century, Santa Catalina, a Royal Hideaway Hotel 5*GL It has been a privileged witness to the history of the island of Gran Canaria, known for its white sand beaches and black lava. From opening in 1890 it has been the point of reference for the city’s social life. It has hosted some the most important people of the 20th and 21st centuries, all of whom have enhanced it with their culture and talent.

Glamour, authenticity and exquisiteness are part of the essence of the hotel, which has attracted great national and international personalities from its beginnings to stay in its elegant surroundings 204 rooms with views of the city or garden.

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Rooms

Deluxe
2 people
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    Shower
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    Wi-Fi connection (free of charge)
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    Safe
Deluxe Superior
2 people
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    Balcony/Terrace
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    Bathtub
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    Shower
Junior Suite
2 people
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    Upgraded bathroom amenities
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    Shower
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    Wi-Fi connection (free of charge)
Junior Suite Deluxe
2 people
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    Balcony/Terrace
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    Upgraded bathroom amenities
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    Shower
Junior Suite Premium
2 people
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    Balcony/Terrace
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    Upgraded bathroom amenities
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    Bathtub
Family Deluxe
3 people
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    Balcony/Terrace
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    Bathtub
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    Shower
Suite
3 people
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    Sitting area
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    Upgraded bathroom amenities
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    Bathtub
Suite Deluxe
2 people
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    Sitting area
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    Upgraded bathroom amenities
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    Bathtub
Suite Premium
2 people
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    Balcony/Terrace
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    Sitting area
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    Upgraded bathroom amenities
Presidential Suite
3 people
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    Balcony/Terrace
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    Sitting area
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    Upgraded bathroom amenities
Royal Suite
2 people
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    Balcony/Terrace
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    Sitting area
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    Upgraded bathroom amenities
See more


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Dream, enjoy, remember.. Return


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Up to 10% discount



Medidas sanitarias

SELLO WE CARE
We Care About You

Barceló Hotel Group’s concept of health and safety.

Our seal of health represents and guarantees all our experience and research in health, safety and hygiene, adapted to the new situation.

This programme introduces new protocols and strengthens measures to comply with WHO recommendations, from international bodies such as the WTTC (World Travel & Tourism Council) and government institutions at the level of each country where we operate.

Visit the We Care About You page, where you can find additional information and interactive maps with all the details!

SELLO WE CARE
We Care About You

Barceló Hotel Group’s concept of health and safety.

Strengthened cleaning protocols under the supervision of a new hygienist responsible for guaranteeing complete disinfection of the hotel. Specific audits will be carried out to verify the new protocols before the hotel opens and the usual audits will be strengthened for regular verification by our partners:


SELLO WE CARE
We Care About You

Barceló Hotel Group’s concept of health and safety.

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What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the common areas and rooms? What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the common areas and rooms?

Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times). Unnecessary decorative elements (mainly stationery) have been removed from the rooms. Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC.

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What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the restaurants and bars? What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the restaurants and bars?

The buffet and snack service are available, although in some areas it is assisted by the kitchen and restaurant staff. There are still two eating times (lunch and dinner). The Lobby Bar and Pool Bar are operating as usual, although guests must respect social distancing measures. For this purpose, tables have been rearranged to adhere to the 1.5 metre distancing.

All Inclusive Service: breakfast, lunch, dinner*, snack and a selection of drinks for this accommodation type, entertainment activities and evening leisure offering. In accordance with the measures described above.

*Themed restaurants: The same restaurant is assigned for breakfast, lunch and dinner.

The use of a mask is compulsory to enter the buffet area. Guests must bring their own masks.

We hereby inform you that as per the recommendations from our health and safety advisers, we have eliminated the requirement of wearing gloves in our buffet.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is compulsory for anyone serving food from our buffet or coming in contact with any frequently visited area.

At Barceló Hotel Group, we are highly committed to sustainability, so we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue using their gloves voluntarily, if desired.

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What are the instructions on mask usage followed by the Santa Catalina, a Royal Hideaway Hotel? What are the instructions on mask usage followed by the Santa Catalina, a Royal Hideaway Hotel?

The use of masks is determined by the health authorities at all times. Currently, mask usage is compulsory in outdoor spaces and any closed space, if it is not possible to maintain a safe distance of at least 1.5 metres. Guests must bring their own masks.

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What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the bathing areas (pool)? What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the bathing areas (pool)?

There are no restrictions, either for opening hours or for shifts. They are open just like previous years, but with a distance of at least 1.5 metres between groups of sun loungers. We will continue our sun lounger service to ensure their proper use. Sun loungers cannot be reserved.

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What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the entertainment offering? What additional safety and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the entertainment offering?

We have designed a programme that includes the most suitable activities for children, teenagers and adults (which are mainly offered outdoors). **Some activities may require advanced registration. The evening leisure offering is mainly in outdoor areas.

**No contact-based activities will be given for the entertainment activities, which are always offered under the supervision of the expert supervisors.

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What additional safety and hygiene measures are being taken in the beaches close to the Santa Catalina, a Royal Hideaway Hotel? What additional safety and hygiene measures are being taken in the beaches close to the Santa Catalina, a Royal Hideaway Hotel?

The stretch of beaches is approximately 14 kilometres from La Canaleta to El Portil. They are divided into zones, starting Monday, 15 June, as a safety measure to control the capacity, which is established at 108,032 beachgoers during high tide (there are 15,000 residents in the municipality of Punta Umbria). City Hall has determined that the beach will be divided into seven separate zones: La Canaleta-Ría, Albergue Juvenil-Avenida de Andalucía, Altavista-Pato Amarillo, Everluz-Puntamar, Los Enebrales, La Bota and El Portil. A separate flag will be placed in the Civil Protection checkpoints for these zones—in addition to the usual one with bathing suggestion—which will be raised when the beach capacity has been reached.


Certificates and awards

Location

C Leon Y Castillo 227 35005 Las Palmas de Gran Canaria Spain


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Gran Canaria Airport just 23.3 km away

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Playa de las Alcaravaneras just 2.1 km away

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Playa de las Canteras, 4.7 km away

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La Luz Port just 6.3 km away

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Historic Centre (Vegueta) just 3 km away


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Facilities and services





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Read our guests’ opinions

Frequently Asked Questions

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What are the check-in/check-out times for the Santa Catalina, a Royal Hideaway Hotel? What are the check-in/check-out times for the Santa Catalina, a Royal Hideaway Hotel?

Check-in time at the Santa Catalina, a Royal Hideaway Hotel is any time after 14.00, while check-out time is any time before noon. Guests can still enjoy the hotel facilities once they have checked out, depending on availability. Check with reception upon checking out.

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What are the parking options offered by the Santa Catalina, a Royal Hideaway Hotel? What are the parking options offered by the Santa Catalina, a Royal Hideaway Hotel?

The Santa Catalina, a Royal Hideaway Hotel has paid parking for hotel guests. Ask at reception for the exact cost of parking.

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Is the Santa Catalina, a Royal Hideaway Hotel suitable for guests with disabilities? Is the Santa Catalina, a Royal Hideaway Hotel suitable for guests with disabilities?

Yes, the Santa Catalina, a Royal Hideaway Hotel is suitable for guests with disabilities. Ask at the hotel reception about the adapted services and facilities.

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Does the Santa Catalina, a Royal Hideaway Hotel offer transfer services to the nearest airport? Does the Santa Catalina, a Royal Hideaway Hotel offer transfer services to the nearest airport?

Yes, the Santa Catalina, a Royal Hideaway Hotel offers a transfer service to the airport closest to the hotel at an additional cost. Please ask at the hotel for details about this service.

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Which languages are spoken at the Santa Catalina, a Royal Hideaway Hotel reception? Which languages are spoken at the Santa Catalina, a Royal Hideaway Hotel reception?

The staff of the Santa Catalina, a Royal Hideaway Hotel will be pleased to assist you in the following languages: Spanish, English, German, French and Italian.

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Does the Santa Catalina, a Royal Hideaway Hotel offer room service? Does the Santa Catalina, a Royal Hideaway Hotel offer room service?

Yes, the Santa Catalina, a Royal Hideaway Hotel offers room service for guests. At the hotel, you will find all the information you need about our food and drink options for room service, along with prices, hours and more.

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Is breakfast at the Santa Catalina, a Royal Hideaway Hotel included in the guest’s accommodation? Is breakfast at the Santa Catalina, a Royal Hideaway Hotel included in the guest’s accommodation?

No, breakfast at the Santa Catalina, a Royal Hideaway Hotel is not included in the hotel guest’s accommodation. Check the website to see our special rates on offer.