Vista panorámicas a la playa y hotel Allegro Playacar Resort
map

Map and location

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Places of Interest

60.5 km  Cancun International Airport

3 km Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Allegro Playacar

4.0/5 Round Indicators
| 6376 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

38% Complete

2451

Very good

34% Complete

2212

Average

14% Complete

946

Poor

6% Complete

416

Very poor

5% Complete

351

Filter by

Sort by

    Round Indicators
    rcarmical2012 Tiki Island, Texas. 09/24/2018 Couples

    “Check- in nightmare”

    They had our reservations messed up even though I had a confirmation letter with me. Instead of taking care of us and the problem they made us sit upfront for 2 hours while they checked other guest in. The check-in is horrible and the front staff is rude!

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Mr. Rcarmical2012, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    Edu M 09/24/2018 Couples

    “Nice resort to enjoy .”

    The resort is very safe area located in playacar a good area and very calm ,the food and the attention exelent really nice resort to enjoy hiolidays , highly recommended and I will be back again soon .

    Community M, Manager at Allegro Playacar, responded to this review
     Dear Mr. Edu, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    Round Indicators
    mgriffiths20 09/16/2018 Couples

    “Such beautiful gardens, lovely staff”

    Everyday i woke up i had the luxury of walking around the beautiful gardens or walking a few feet to the gorgous beach. I chose to stay here because of the lodges. I dont like the idea of traipsing around hotel corridors everytime you need to pop back from the pool or go to the restaurant. My lodge was right by the pool and very close to the beach. Just grab a towel and go!

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Mgriffiths20, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    supertzar666 Dunnville, Canada. 09/16/2018 Couples

    “Awesome vacation”

    This was our second time staying here, the first being before the renovations. They did a pretty good job with the renovations which were needed in some areas. Check in was very easy and Lucy was fantastic and spoke very good English. We had an issue with our room but it was quickly fixed and we were given another one. Our room was great, a king bed, fridge with a shower only and a great view. It was kept very clean and we had towel art and special touches everyday. We also had nightly turn down service 6 of the 7 nights which was appreciated. All the staff were very friendly and most spoke very good English and we were treated very well(never ignored). Some of the stand outs were Nestor(makes a great dirty & chocolate martini), Humberto(friendly and funny), Rafael Rodriguez(remembered we loved Don Julio shots) and the animation team starting with Fernando. The buffet food was very good and the A La Cartes as well. Our favourites were the Italian, then the Mexican and third Asian. The service in all were top notch with Isaac standing out. This was our first time returning to a resort for the second time and we will keep returning.

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Supertzar666, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Diana P Rohnert Park. 09/12/2018 Family

    “wonderful!!”

    This was my first time to mexico and my first all inclusive, I will definitely be back . The Staff, room and food were GREAT. Getting up at 630am every morning to watch the sunrise was worth it. A Big Thank You to Erika,,Victor,Mario and all the Amazing staff who went over and above to make are trip special.

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Mrs. Diana, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • september 24 2018
    • Tiki Island, Texas
    • Couples

    rcarmical2012

    “Check- in nightmare”


    They had our reservations messed up even though I had a confirmation letter with me. Instead of taking care of us and the problem they made us sit upfront for 2 hours while they checked other guest in. The check-in is horrible and the front staff is rude!


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Mr. Rcarmical2012, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    EVALUATION

    Round Indicators

    • september 24 2018
    • Couples

    Edu M

    “Nice resort to enjoy .”


    The resort is very safe area located in playacar a good area and very calm ,the food and the attention exelent really nice resort to enjoy hiolidays , highly recommended and I will be back again soon .


    Community M, Manager at Allegro Playacar, responded to this review
    Dear Mr. Edu, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    EVALUATION

    Round Indicators

    • september 16 2018
    • Couples

    mgriffiths20

    “Such beautiful gardens, lovely staff”


    Everyday i woke up i had the luxury of walking around the beautiful gardens or walking a few feet to the gorgous beach. I chose to stay here because of the lodges. I dont like the idea of traipsing around hotel corridors everytime you need to pop back from the pool or go to the restaurant. My lodge was right by the pool and very close to the beach. Just grab a towel and go!


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Mgriffiths20, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • september 16 2018
    • Dunnville, Canada
    • Couples

    supertzar666

    “Awesome vacation”


    This was our second time staying here, the first being before the renovations. They did a pretty good job with the renovations which were needed in some areas. Check in was very easy and Lucy was fantastic and spoke very good English. We had an issue with our room but it was quickly fixed and we were given another one. Our room was great, a king bed, fridge with a shower only and a great view. It was kept very clean and we had towel art and special touches everyday. We also had nightly turn down service 6 of the 7 nights which was appreciated. All the staff were very friendly and most spoke very good English and we were treated very well(never ignored). Some of the stand outs were Nestor(makes a great dirty & chocolate martini), Humberto(friendly and funny), Rafael Rodriguez(remembered we loved Don Julio shots) and the animation team starting with Fernando. The buffet food was very good and the A La Cartes as well. Our favourites were the Italian, then the Mexican and third Asian. The service in all were top notch with Isaac standing out. This was our first time returning to a resort for the second time and we will keep returning.


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Supertzar666, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • september 12 2018
    • Rohnert Park
    • Family

    Diana P

    “wonderful!!”


    This was my first time to mexico and my first all inclusive, I will definitely be back . The Staff, room and food were GREAT. Getting up at 630am every morning to watch the sunrise was worth it. A Big Thank You to Erika,,Victor,Mario and all the Amazing staff who went over and above to make are trip special.


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Mrs. Diana, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best rate
    guaranteed
    Plus

    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    We’ll also give you an additional discount of up to 10%. For more information