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Allegro Madeira - Adults only

Rua do Gorgulho 1   9004 - 540 Funchal , Madeira   Portugal  


Puntos de Interés

21 km Madeira International Airport

500 m Gorgulho beach

1 km Shopping area

2.6 km Funchal Cathedral

Guest reviews.

There is no better expert than a traveller.

Allegro Madeira - Adults only

4.5/5 Round Indicators
| 109 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

59% Complete

65

Very good

34% Complete

38

Average

2% Complete

3

Poor

1% Complete

2

Very poor

0% Complete

1

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    Round Indicators
    Silveroscar Lisburn, Co. Antrim, N. Ireland. 08/03/2018 Couples

    “Friendly Funchal”

    Had a weeks holiday here. TripAdvisor have been sending me countless emails about it, ever since I researched it before booking. This hotel is listed as adult only, but it is not. There were toddlers and young teenagers. The hotel itself is nice. Our upgraded room had a beautiful view but the room was small and had a distictive lack of wardrobe space. In fact there was no wardrobe, only an open plan space with hangers. The room was freshly cleaned every day and the tea/ coffee facility was great, but hardly ever replenished. My husband had to ask for milk and coffee on 3 or 4 occasions. Breakfast could have been better but i thought the evening meals were very nice. Starter and dessert was by buffet and main course from a choice 2 or 3 was ordered on arrival. The only time we got a proper sized plate was at main course. Dessert plates are used at breakfast with equally small cutlery. Most staff were really nice and thats the only reason ive scored 4 out of 5 stars. It was the friendliness and helpfulness of the staff that really impressed. A taxi to the old town is €7- €10. To walk is about 30-40mins. There are lots of restaurants nearby and a few have live music. The tour busses stop almost right outside hotel which is good. The rooftop bar is very nice (when its open).

    Julia S, General Manager at Allegro Madeira - Adults Only, responded to this review
     Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Allegro Madeira hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We seriously apologize for the inconvenient you found with the wardrobe space, we are now looking into it, in a why we can provide a better service. As well we regret that our cooking could not meet your expectation, we work every day trying to provide our best service to all our clients. Thank you once more for choosing us to spend your vacations, and for the good evaluation. We hope we can give us the opportunity to serve you in a near the future. Kind Regards,

    Round Indicators
    bastek22 08/03/2018 Couples

    “"Unforgettable memories"”

    From where to start, wowww Me and my beautiful husband stayed here very recently for our Holliday for the first time in Funchial in Madeira. We choice that hotel just because had the best reviews on trip advisor, so we wanted to try. Our trip to Funchial was long, so we were very tierd after arriving to that hotel about 1 am since our flight was delayed around 2h48min ( any technical issues). Finally after so long journey we've been collected from airport on bus to our hotel, me and my husband arrived to our final destination. I couldn't believe how professional reception staff was and welcome us with warm greeting and smile also with apologize for delay, so we missed our first dinner. We checked in and we got place of food in our room for missing our first dinner. So we both thought that really very kind to think of us and leav us food, we were very hungry so was very nice touch . We was. It desepoint of not having no wardrobe to put our chlotes, we stayed week here so we had so so much clothes with us, also ur best was 2 singles. In the next morning we came down for breakfast and again bit desepoint of breakfast choice and small place. Wasn't much choice in breakfast also booked eggs over cooked as most things weren't tasty. We spoked with reception to make our bad as a 1 double bed as wasn't no problem to do it for them. Dinner time was no big defrent. Food over cooked and not much tasty. Asparagus were so soft like they would be cooking for hrs wrrrrrrr. But we didn't wanted to complain. Hotel was very noisy by work they were doing work outside. We got very BAD SERVICE by member of your staff on breakfast as a dinner time don't rember her name but she was dark and long black hair I think her name was Monica but not sure. She was very rood and was touching her hair at all the times and then serve with out washing her hands after, disgusting and no hygiene. All rest of staff was an amazing people and VERY friendly. Hotel needs a bit of work outside as everything is very grey including balcony. We had an amazing view on sea, which my husband upgraded for. In General nice hotel and great SERVICE by some of member of staff, but not sure if I would stay again as is many better places now .
    Round Indicators
    Missi Staffordshire. 07/17/2018 Couples

    “Lovely hotel”

    We stayed at this hotel at the the end of March/beginning of April. We can not fault anything during our stay. Our room had everything we needed. Wi-fi was very good. Breakfast was excellent. Staff were all very helpful and friendly. Location was good.

    André P, Operations Manager at Allegro Madeira - Adults Only, responded to this review
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest regards

    Round Indicators
    240mags Sheffield, United Kingdom. 07/12/2018 Couples

    “Good hotel”

    Just returned from 1 week on the wonderful island Madeira. Stayed at the Tiles hotel which has since been renamed Allegro. Good breakfast with plenty of choice. Stayed bed breakfast and evening meal. Although the food at dinner was good few stayed at the hotel for their evening meal resulting in very little atmosphere. Disappointed with drawer space, 2 small drawers only, I was I formed this will shortly be addressed. Staff fantastic, very attentive. Went to Monte via bus, number 48, the bus stop is just outside of the hotel. Came back on the cable car. Tropical gardens are excellent where flowers on show. Used Maderialimo for trips, only the trip to the East of the island was good for us, wouldn't bother with the Nuns trip, waste of time and money.

    André P, Operations Manager at Allegro Madeira - Adults Only, responded to this review
     Dear Guest, Thank you for the great feedback of your recent holiday experience at our Allegro Madeira; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. At Barceló we know that breakfasts are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son. Kindest regards

    Round Indicators
    07/04/2018 Couples

    “Definitely will be back”

    It was a pleasant stay. Friendly and exceptionally helpful staff. Supply of pool towels a bonus. Recommend a revamp of storage area for clothes. A chest of drawers would be helpful and certainly hanging hooks in bathroom. A mirror in bedroom is a must for ladies visiting the hotel

    André P, Operational Manager at Allegro Madeira - Adults Only, responded to this review
     Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We have taken good note of your remarks related to the storage áreas, we will do our utmost to improve on this aspect of our services. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kindest regards,

    EVALUATION

    Round Indicators

    • august 3 2018
    • Lisburn, Co. Antrim, N. Ireland
    • Couples

    Silveroscar

    “Friendly Funchal”


    Had a weeks holiday here. TripAdvisor have been sending me countless emails about it, ever since I researched it before booking. This hotel is listed as adult only, but it is not. There were toddlers and young teenagers. The hotel itself is nice. Our upgraded room had a beautiful view but the room was small and had a distictive lack of wardrobe space. In fact there was no wardrobe, only an open plan space with hangers. The room was freshly cleaned every day and the tea/ coffee facility was great, but hardly ever replenished. My husband had to ask for milk and coffee on 3 or 4 occasions. Breakfast could have been better but i thought the evening meals were very nice. Starter and dessert was by buffet and main course from a choice 2 or 3 was ordered on arrival. The only time we got a proper sized plate was at main course. Dessert plates are used at breakfast with equally small cutlery. Most staff were really nice and thats the only reason ive scored 4 out of 5 stars. It was the friendliness and helpfulness of the staff that really impressed. A taxi to the old town is €7- €10. To walk is about 30-40mins. There are lots of restaurants nearby and a few have live music. The tour busses stop almost right outside hotel which is good. The rooftop bar is very nice (when its open).


    Julia S, General Manager at Allegro Madeira - Adults Only, responded to this review
    Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Allegro Madeira hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We seriously apologize for the inconvenient you found with the wardrobe space, we are now looking into it, in a why we can provide a better service. As well we regret that our cooking could not meet your expectation, we work every day trying to provide our best service to all our clients. Thank you once more for choosing us to spend your vacations, and for the good evaluation. We hope we can give us the opportunity to serve you in a near the future. Kind Regards,

    EVALUATION

    Round Indicators

    • august 3 2018
    • Couples

    bastek22

    “"Unforgettable memories"”


    From where to start, wowww Me and my beautiful husband stayed here very recently for our Holliday for the first time in Funchial in Madeira. We choice that hotel just because had the best reviews on trip advisor, so we wanted to try. Our trip to Funchial was long, so we were very tierd after arriving to that hotel about 1 am since our flight was delayed around 2h48min ( any technical issues). Finally after so long journey we've been collected from airport on bus to our hotel, me and my husband arrived to our final destination. I couldn't believe how professional reception staff was and welcome us with warm greeting and smile also with apologize for delay, so we missed our first dinner. We checked in and we got place of food in our room for missing our first dinner. So we both thought that really very kind to think of us and leav us food, we were very hungry so was very nice touch . We was. It desepoint of not having no wardrobe to put our chlotes, we stayed week here so we had so so much clothes with us, also ur best was 2 singles. In the next morning we came down for breakfast and again bit desepoint of breakfast choice and small place. Wasn't much choice in breakfast also booked eggs over cooked as most things weren't tasty. We spoked with reception to make our bad as a 1 double bed as wasn't no problem to do it for them. Dinner time was no big defrent. Food over cooked and not much tasty. Asparagus were so soft like they would be cooking for hrs wrrrrrrr. But we didn't wanted to complain. Hotel was very noisy by work they were doing work outside. We got very BAD SERVICE by member of your staff on breakfast as a dinner time don't rember her name but she was dark and long black hair I think her name was Monica but not sure. She was very rood and was touching her hair at all the times and then serve with out washing her hands after, disgusting and no hygiene. All rest of staff was an amazing people and VERY friendly. Hotel needs a bit of work outside as everything is very grey including balcony. We had an amazing view on sea, which my husband upgraded for. In General nice hotel and great SERVICE by some of member of staff, but not sure if I would stay again as is many better places now .


    EVALUATION

    Round Indicators

    • july 17 2018
    • Staffordshire
    • Couples

    Missi

    “Lovely hotel”


    We stayed at this hotel at the the end of March/beginning of April. We can not fault anything during our stay. Our room had everything we needed. Wi-fi was very good. Breakfast was excellent. Staff were all very helpful and friendly. Location was good.


    André P, Operations Manager at Allegro Madeira - Adults Only, responded to this review
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest regards

    EVALUATION

    Round Indicators

    • july 12 2018
    • Sheffield, United Kingdom
    • Couples

    240mags

    “Good hotel”


    Just returned from 1 week on the wonderful island Madeira. Stayed at the Tiles hotel which has since been renamed Allegro. Good breakfast with plenty of choice. Stayed bed breakfast and evening meal. Although the food at dinner was good few stayed at the hotel for their evening meal resulting in very little atmosphere. Disappointed with drawer space, 2 small drawers only, I was I formed this will shortly be addressed. Staff fantastic, very attentive. Went to Monte via bus, number 48, the bus stop is just outside of the hotel. Came back on the cable car. Tropical gardens are excellent where flowers on show. Used Maderialimo for trips, only the trip to the East of the island was good for us, wouldn't bother with the Nuns trip, waste of time and money.


    André P, Operations Manager at Allegro Madeira - Adults Only, responded to this review
    Dear Guest, Thank you for the great feedback of your recent holiday experience at our Allegro Madeira; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. At Barceló we know that breakfasts are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son. Kindest regards

    EVALUATION

    Round Indicators

    • july 4 2018
    • Couples

    “Definitely will be back”


    It was a pleasant stay. Friendly and exceptionally helpful staff. Supply of pool towels a bonus. Recommend a revamp of storage area for clothes. A chest of drawers would be helpful and certainly hanging hooks in bathroom. A mirror in bedroom is a must for ladies visiting the hotel


    André P, Operational Manager at Allegro Madeira - Adults Only, responded to this review
    Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We have taken good note of your remarks related to the storage áreas, we will do our utmost to improve on this aspect of our services. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kindest regards,

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