Rooms at the Allegro Isora hotel
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Allegro Isora

La Gaviota, 1. Playa de la Arena   38680 Guia de Isora (Tenerife) , Islas Canarias   España  


Places of Interest

39.7 km Tenerife–South Airport

15 km Abama Golf Course

500 m La Arena beach

1.5 km Los Gigantes cliffs

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Allegro Isora

3.5/5 Round Indicators
| 2914 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

28% Complete

834

Very good

35% Complete

1046

Average

19% Complete

582

Poor

9% Complete

270

Very poor

6% Complete

182

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    Round Indicators
    tashandave Newcastle upon Tyne, United Kingdom. 08/20/2018 Family

    “Excellent”

    Just returned from a week at this hotel. Excellent all round. Food good but slightly repetitive but that’s to be expected at an all inclusive hotel. All 3 pools are brilliant and lots of sun loungers available. Rooms very clean and beds comfortable. Plenty of things for kids to do, pool tables, table tennis, tennis courts and football pitch. Staff were excellent and very helpful. We all had a very relaxing week and would definitely recommend. Thanks for a lovely time 😄
    Round Indicators
    mhajdukowicz Szczecin, Poland. 08/20/2018 Couples

    “Very nice hotel with huge rooms and very good various food of very good quality”

    The huge advantage of the hotel are huge apartments with separate bedroom, sitting room and the balcony. Our room had a very good location in a calm area of the hotel, which we very liked. From the balcony we had a sea view in a gap between two buildings. The other side of the room faced tennis courts. We liked the stay in your hotel (the food was excellent, perfect cleanness) and would recommend it to our friend, however, the air condition in our room did not work and the staff did not manage to solve this situation to make us happy (after the first night they offered us an other room, which we rejected because of much poorer location. The weather at the time of our stay was not that hot, so we could cope without AC, but such situation shouldn't have happened.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear mhajdukowicz, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Isora hotel and are delighted to read that we were able to match your expectations. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards

    Round Indicators
    stevewilloughby Essex, United Kingdom. 08/18/2018 Family

    “Great holiday”

    The hotel exceeded all my expectations.The food was good in general but did become repetitive. Snack bar excellent with a good choice that was replenished reguarlary. Entertainment staff tried hard but too much bingo . Bar service could be slow sometimes. Cleanliness at the resort was excellent all round. All staff were friendly and welcoming. I would definitely go again.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear stevewilloughby, We would like to thank you for your preference in selecting our Allegro Isora hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We have taken good note of your remarks related to our animation, and we will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards

    Round Indicators
    Andyb0607 Greater London, United Kingdom. 08/07/2018 Family

    “Great week with the kids”

    Reception - got off the transfer coach from the airport after 10pm. A hotel security guard went out of his way to bring our cases down the stairs into reception. Check in was straight forward and everything was explained to us by friendly staff. Even got given a picnic bag each as the restaurant was closed. Got slightly lost following instructions to the room, again the security guard helped out. Every time we asked a question at reception, friendly staff were knowledgeable enough to answer it. Room - lovely spacious room. A cot bed for my 1 year old, a sofa bed for our 9 year old and a separate bedroom for us. Room was cleaned every day and was maintained very well. Pools - Three big pools and a smaller kids pool to choose from. We spent most of the week by the bottom pool as it had the slide which our 9 year old loved. During the week one of the pools was closed off with tape. No explanation was available. I found out why from our rep (and since confirmed by the hotel). I have no issue with the pool being closed. It would just have been easier if this was communicated to the guests. For example, a sheet of paper next to the closure, saying pool closed on date and the reason and when it will reopen. On the plus side there were no issues with sunbeds. There were plenty for everyone. It made a very nice change, not seeing endless empty beds with towels on them. Restaurant - great choice of food at breakfast, lunch and dinner. We all loved the food and our 9 year old loved being able to get what he wanted every time. Only issue I found was that the hot buffet food wasn't kept that hot. If you went in at the start of service you got hot food. Left it too long and it was quite cold. Snack Bar - was closed the first few days we were there. Although, the snacks were still served from the main restaurant. Once it reopened it was nice to be able to grab a bite to eat in the afternoon or head there to get a drink. Drink - All inclusive drinks in the bar are good quality local spirits. The beer and soft drinks are on tap. Cocktails were very nice. Entertainment - The entertainment team were all very friendly and the evening shows were very lively. Our 9 year old loved to sit and watch them every night. Only downside for him was there wasn't much in English. Grounds - the grounds are very well maintained, with gardeners attending to the plants every day. Summary - A fantastic week in lovely surroundings. Well maintained rooms and the kids loved the pools everyday. Could just communicate changes/closures with the guests a bit better. Also work on the food temperatures, could do with being warmer. Would I recommend this hotel? Yes I would, without a doubt.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear Andyb0607, Thank you for the great feedback of your recent holiday experience at our Allegro Isora; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards

    Round Indicators
    markbownass Leeds, United Kingdom. 08/07/2018 Family

    “Family holiday”

    The hotel has excellent facilities and the food was varied and of a good standard and kept very clean. The management and staff were really friendly and accommodating, especially Bibi on reception who was so helpful. The animation staff were brilliant, but the exceptional character was Edward on the animation team, who was fun and entertained all our family with a variety of games. Really enjoyed our stay.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear markbownass, I would like to begin by thanking you for choosing Allegro Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our staff, We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are looking forward to welcoming you again. Kind regards,

    EVALUATION

    Round Indicators

    • august 20 2018
    • Newcastle upon Tyne, United Kingdom
    • Family

    tashandave

    “Excellent”


    Just returned from a week at this hotel. Excellent all round. Food good but slightly repetitive but that’s to be expected at an all inclusive hotel. All 3 pools are brilliant and lots of sun loungers available. Rooms very clean and beds comfortable. Plenty of things for kids to do, pool tables, table tennis, tennis courts and football pitch. Staff were excellent and very helpful. We all had a very relaxing week and would definitely recommend. Thanks for a lovely time 😄


    EVALUATION

    Round Indicators

    • august 20 2018
    • Szczecin, Poland
    • Couples

    mhajdukowicz

    “Very nice hotel with huge rooms and very good various food of very good quality”


    The huge advantage of the hotel are huge apartments with separate bedroom, sitting room and the balcony. Our room had a very good location in a calm area of the hotel, which we very liked. From the balcony we had a sea view in a gap between two buildings. The other side of the room faced tennis courts. We liked the stay in your hotel (the food was excellent, perfect cleanness) and would recommend it to our friend, however, the air condition in our room did not work and the staff did not manage to solve this situation to make us happy (after the first night they offered us an other room, which we rejected because of much poorer location. The weather at the time of our stay was not that hot, so we could cope without AC, but such situation shouldn't have happened.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear mhajdukowicz, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Isora hotel and are delighted to read that we were able to match your expectations. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards

    EVALUATION

    Round Indicators

    • august 18 2018
    • Essex, United Kingdom
    • Family

    stevewilloughby

    “Great holiday”


    The hotel exceeded all my expectations.The food was good in general but did become repetitive. Snack bar excellent with a good choice that was replenished reguarlary. Entertainment staff tried hard but too much bingo . Bar service could be slow sometimes. Cleanliness at the resort was excellent all round. All staff were friendly and welcoming. I would definitely go again.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear stevewilloughby, We would like to thank you for your preference in selecting our Allegro Isora hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We have taken good note of your remarks related to our animation, and we will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards

    EVALUATION

    Round Indicators

    • august 7 2018
    • Greater London, United Kingdom
    • Family

    Andyb0607

    “Great week with the kids”


    Reception - got off the transfer coach from the airport after 10pm. A hotel security guard went out of his way to bring our cases down the stairs into reception. Check in was straight forward and everything was explained to us by friendly staff. Even got given a picnic bag each as the restaurant was closed. Got slightly lost following instructions to the room, again the security guard helped out. Every time we asked a question at reception, friendly staff were knowledgeable enough to answer it. Room - lovely spacious room. A cot bed for my 1 year old, a sofa bed for our 9 year old and a separate bedroom for us. Room was cleaned every day and was maintained very well. Pools - Three big pools and a smaller kids pool to choose from. We spent most of the week by the bottom pool as it had the slide which our 9 year old loved. During the week one of the pools was closed off with tape. No explanation was available. I found out why from our rep (and since confirmed by the hotel). I have no issue with the pool being closed. It would just have been easier if this was communicated to the guests. For example, a sheet of paper next to the closure, saying pool closed on date and the reason and when it will reopen. On the plus side there were no issues with sunbeds. There were plenty for everyone. It made a very nice change, not seeing endless empty beds with towels on them. Restaurant - great choice of food at breakfast, lunch and dinner. We all loved the food and our 9 year old loved being able to get what he wanted every time. Only issue I found was that the hot buffet food wasn't kept that hot. If you went in at the start of service you got hot food. Left it too long and it was quite cold. Snack Bar - was closed the first few days we were there. Although, the snacks were still served from the main restaurant. Once it reopened it was nice to be able to grab a bite to eat in the afternoon or head there to get a drink. Drink - All inclusive drinks in the bar are good quality local spirits. The beer and soft drinks are on tap. Cocktails were very nice. Entertainment - The entertainment team were all very friendly and the evening shows were very lively. Our 9 year old loved to sit and watch them every night. Only downside for him was there wasn't much in English. Grounds - the grounds are very well maintained, with gardeners attending to the plants every day. Summary - A fantastic week in lovely surroundings. Well maintained rooms and the kids loved the pools everyday. Could just communicate changes/closures with the guests a bit better. Also work on the food temperatures, could do with being warmer. Would I recommend this hotel? Yes I would, without a doubt.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear Andyb0607, Thank you for the great feedback of your recent holiday experience at our Allegro Isora; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards

    EVALUATION

    Round Indicators

    • august 7 2018
    • Leeds, United Kingdom
    • Family

    markbownass

    “Family holiday”


    The hotel has excellent facilities and the food was varied and of a good standard and kept very clean. The management and staff were really friendly and accommodating, especially Bibi on reception who was so helpful. The animation staff were brilliant, but the exceptional character was Edward on the animation team, who was fun and entertained all our family with a variety of games. Really enjoyed our stay.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear markbownass, I would like to begin by thanking you for choosing Allegro Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our staff, We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are looking forward to welcoming you again. Kind regards,

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