Barceló Royal Beach Hotel Interiors
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Sunny Beach   8240 Bourgas ,   Bulgaria  


Places of Interest

28.3 km Burgas Airport

8 km Nessebar Ethnographic Museum

156 km Cavarna Golf Course

82 km Ropotamo Reserve

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Guest reviews.

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Barceló Royal Beach

4.0/5 Round Indicators
| 1217 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

45% Complete

551

Very good

28% Complete

346

Average

14% Complete

175

Poor

6% Complete

85

Very poor

4% Complete

60

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    Round Indicators
    FarAway715511 09/17/2018 Family

    “Royal barchelo sunny beach”

    Well we’re do I start all these stupid reviews about the rooms dated and staff not nice well let me correct you I’m currently hear on a 11 night stay the staff hear can’t do enough for you they Evan rooms are lovely very modern 40 inch tv in living room and got to be a 20 inch in bedroom air on could do with been a bit colder as I have had it in all night and only gets down to 21degrees also the rooms are cleaned daily with replacement towels it seems quite for a big hotel food is lovely but I’m a fussy eater oh and the desert are 10/10 we have been hear now for 6 days and for me the entertainment could do with look at for next season its good but Maybey do it outside as the sports bar isn’t that big, the gym is excellent if your a regular gym goer and the spa is great only real criticism I could give for this hotel is the pools there are freezing like jumping into the North Pole sea so my 18 month baby hasn’t been in the pools because they are to cold if your booking this hotel I would recommend as I’ve stayed in hundreds of hotels around the world and this is up there with the big ones.

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear FarAway715511, Thank you very much for your lovely review regarding your recent stay at Barcelo Royal Beach and for your kind recommendation to the TripAdvisor's readers. It is a pleasure for our team to read that you have been satisfied with our units and facilities, and that the services that you received has been at the required level. The positive feedback of our clients is a great reward for the whole team of our complex. Regarding the pool temperature, we would like to advice that our external pools are not heated, while the internal one is being heated together with the internal jacuzzi. Finally, it has been a pleasure for our team to attend you and we are looking forward to welcoming you again in near future. We remain available for any assistance you might need for a future reservation of yours. Best regards, The Management

    Round Indicators
    donebylunn Exeter, United Kingdom. 09/16/2018

    “Lovely Hotel, amazing food, amazing all inclusive drinks, lovely pools”

    We had one of the best holidays here at Royal Beach, the hotel itself is situated approx. half way along Sunny Beach, which is away from the noisier bars and nightlife (but still lots going on, nicer for families) and is a 1 to 2 min walk to the lovely sandy beach. The food was amazing, better than we'd expected, always a huge choice and even our fussy kids were raving about it. They loved the ice creams and slushies and we loved the cocktails! We spent most mornings on the beach and returned to the hotel late morning/lunchtime and never had a problem getting a sunbed, always 2 or 3 beds together. The swimming pools were big and lovely, we mostly stayed in the big one as our kids are 9 and 12. We felt completely relaxed and at ease that we didn't venture too far from the hotel. We went to Aquapark at Nessebar which is always a good fun day out, there is a free bus that runs frequently. In the evening its lovely to walk along the shops/stalls along the beach and pick up some cheap items. I had a massage on the beach which was 30 lev (£15) for 45 mins - very nice! The transfer time from the airport is only 35/40 mins. The staff were always friendly and polite. The only issue we had was the floor in our room could have been mopped more often as our feet were black soon after stepping out the shower. The room was adequate for our needs and lets face it, how long are you in your room for, we only shower and sleep there. We would love to return here next year but unfortunately the prices have increased dramatically by around 25%.

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear donebylunn, Thank you for being a guest of Barceló Royal Beach and for sharing with us your positive review. We are more than pleased to read that you and your family were satisfied with your vacation at our quiet closed complex, situated at the heart of Sunny Beach. It is great that you had a lovely time at our spacious and sunny pool and garden area and that you enjoyed the cocktails and the slushes served at the Pool bar. In addition to that, we will certainly pass your nice feedback regarding the cuisine to the team of our experienced Executive Chef. Please accept our apologies if in any occasion the cleaning of the floor was not performed thoroughly, we will comment it with the Housekeeping Manager so we could ensure the strict execution of the Barcelo standards. Please be kindly assured that our team is willing to meet the requirements of all our guests and we will be more than pleased to have the opportunity to serve you again in near future. Please do not hesitate to contact us for any assistance needed for a future reservation of yours. Best regards, The Management

    Round Indicators
    Khalaqi Abu Dhabi, United Arab Emirates. 09/15/2018 Friends getaway

    “Good place to stay”

    We booked 1 bedroom apartment and I will summarize my stay to the below PROS & CONS. PROS: - Location: 3 mins walk to Sunny Beach. - Connected to shopping mall. - Indoor and outdoor swimming pools. - Great Spa service in the hotel. - Underground parking slots, cost: 25 L.V. - Good Gym. - Free wifi - Entertainment activities in the pool area. CONS: - No luggage service. - No beach access but around 4 mins walk. - No tissue box in the room. - Very basic standard of furniture.

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear Khalaqi, Thank you for being a guest of Barcelo Royal Beach and for being as kind as to share with us details regarding your experience. We are glad that you have been pleased with our central location and that you enjoyed our facilities, including our four swimming pools, our shopping mall with more than 99 shops. It is great as well that our free wifi services and our well-equipped gym, together with our Spa and entertainment services were at the required level. We will certainly share your positive feedback with our colleagues as the client's satisfaction is always the greatest reward for them. Regarding the luggage service, we are sorry that you didn't manage to use the services of our bellboys that are available at the Reception. We have as well a luggage room available 24/7 for free. In addition to that, prior to each season most of our units are being renovated and if you could give us your detailed piece of advice, our Management team will certainly take it into consideration. Please note that it would be our pleasure to welcome you again in order to manage to meet all your expectations during a future visit of yours at Barcelo Royal Beach. Kind regards, The Management

    Round Indicators
    paslodes 09/14/2018 Solo travel

    “Holiday ”

    Hotel is very nice .room very spacious. And bathroom. Bathroom was dirty looked liked not been cleaned behind certain areas for weeks. Restaurant. Where shall I start. Far 2 small on 3 occasions I had too wait for a table, as I have only come for a week there wasn't much selection duck on 3 nights. Staff are all rude mainly the male staff .the food it never hot it's always just warm. If you get up too fetch anything the staff have cleared your plate or some one else has sat down in your chair. All in all a very nice hotel and location.i would come back k but not all inclusive. This was the worse all inclusive hotel I've stopped at.
    Round Indicators
    Brian M 09/13/2018 Couples

    “Happy holiday”

    The hotel is of an exceptional standard, as one would expect for 5 stars, the food is very good with themed nights throughout the week, the staff are very friendly and always happy to help. Rooms are cleaned daily and towels replaced as required by the maid. The hotel is situated in the heart of sunny Beach and is 300 metres from the famous flower street and just as near to the beach. All in all I would highly recommend this hotel to anyone wishing to stay in sunny Beach Bulgaria.

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear Brian M, Thank you for being a guest of Barcelo Royal Beach and for sharing such a positive review with our team. Your recommendation and your lovely comments are the greatest rewards that our team may receive for its professionalism and its hospitality. Thank you again and we are looking forward to meeting you in near future in order to manage to exceed your requirements. Best regards, The Management

    EVALUATION

    Round Indicators

    • september 17 2018
    • Family

    FarAway715511

    “Royal barchelo sunny beach”


    Well we’re do I start all these stupid reviews about the rooms dated and staff not nice well let me correct you I’m currently hear on a 11 night stay the staff hear can’t do enough for you they Evan rooms are lovely very modern 40 inch tv in living room and got to be a 20 inch in bedroom air on could do with been a bit colder as I have had it in all night and only gets down to 21degrees also the rooms are cleaned daily with replacement towels it seems quite for a big hotel food is lovely but I’m a fussy eater oh and the desert are 10/10 we have been hear now for 6 days and for me the entertainment could do with look at for next season its good but Maybey do it outside as the sports bar isn’t that big, the gym is excellent if your a regular gym goer and the spa is great only real criticism I could give for this hotel is the pools there are freezing like jumping into the North Pole sea so my 18 month baby hasn’t been in the pools because they are to cold if your booking this hotel I would recommend as I’ve stayed in hundreds of hotels around the world and this is up there with the big ones.


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear FarAway715511, Thank you very much for your lovely review regarding your recent stay at Barcelo Royal Beach and for your kind recommendation to the TripAdvisor's readers. It is a pleasure for our team to read that you have been satisfied with our units and facilities, and that the services that you received has been at the required level. The positive feedback of our clients is a great reward for the whole team of our complex. Regarding the pool temperature, we would like to advice that our external pools are not heated, while the internal one is being heated together with the internal jacuzzi. Finally, it has been a pleasure for our team to attend you and we are looking forward to welcoming you again in near future. We remain available for any assistance you might need for a future reservation of yours. Best regards, The Management

    EVALUATION

    Round Indicators

    • september 16 2018
    • Exeter, United Kingdom

    donebylunn

    “Lovely Hotel, amazing food, amazing all inclusive drinks, lovely pools”


    We had one of the best holidays here at Royal Beach, the hotel itself is situated approx. half way along Sunny Beach, which is away from the noisier bars and nightlife (but still lots going on, nicer for families) and is a 1 to 2 min walk to the lovely sandy beach. The food was amazing, better than we'd expected, always a huge choice and even our fussy kids were raving about it. They loved the ice creams and slushies and we loved the cocktails! We spent most mornings on the beach and returned to the hotel late morning/lunchtime and never had a problem getting a sunbed, always 2 or 3 beds together. The swimming pools were big and lovely, we mostly stayed in the big one as our kids are 9 and 12. We felt completely relaxed and at ease that we didn't venture too far from the hotel. We went to Aquapark at Nessebar which is always a good fun day out, there is a free bus that runs frequently. In the evening its lovely to walk along the shops/stalls along the beach and pick up some cheap items. I had a massage on the beach which was 30 lev (£15) for 45 mins - very nice! The transfer time from the airport is only 35/40 mins. The staff were always friendly and polite. The only issue we had was the floor in our room could have been mopped more often as our feet were black soon after stepping out the shower. The room was adequate for our needs and lets face it, how long are you in your room for, we only shower and sleep there. We would love to return here next year but unfortunately the prices have increased dramatically by around 25%.


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear donebylunn, Thank you for being a guest of Barceló Royal Beach and for sharing with us your positive review. We are more than pleased to read that you and your family were satisfied with your vacation at our quiet closed complex, situated at the heart of Sunny Beach. It is great that you had a lovely time at our spacious and sunny pool and garden area and that you enjoyed the cocktails and the slushes served at the Pool bar. In addition to that, we will certainly pass your nice feedback regarding the cuisine to the team of our experienced Executive Chef. Please accept our apologies if in any occasion the cleaning of the floor was not performed thoroughly, we will comment it with the Housekeeping Manager so we could ensure the strict execution of the Barcelo standards. Please be kindly assured that our team is willing to meet the requirements of all our guests and we will be more than pleased to have the opportunity to serve you again in near future. Please do not hesitate to contact us for any assistance needed for a future reservation of yours. Best regards, The Management

    EVALUATION

    Round Indicators

    • september 15 2018
    • Abu Dhabi, United Arab Emirates
    • Friends getaway

    Khalaqi

    “Good place to stay”


    We booked 1 bedroom apartment and I will summarize my stay to the below PROS & CONS. PROS: - Location: 3 mins walk to Sunny Beach. - Connected to shopping mall. - Indoor and outdoor swimming pools. - Great Spa service in the hotel. - Underground parking slots, cost: 25 L.V. - Good Gym. - Free wifi - Entertainment activities in the pool area. CONS: - No luggage service. - No beach access but around 4 mins walk. - No tissue box in the room. - Very basic standard of furniture.


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear Khalaqi, Thank you for being a guest of Barcelo Royal Beach and for being as kind as to share with us details regarding your experience. We are glad that you have been pleased with our central location and that you enjoyed our facilities, including our four swimming pools, our shopping mall with more than 99 shops. It is great as well that our free wifi services and our well-equipped gym, together with our Spa and entertainment services were at the required level. We will certainly share your positive feedback with our colleagues as the client's satisfaction is always the greatest reward for them. Regarding the luggage service, we are sorry that you didn't manage to use the services of our bellboys that are available at the Reception. We have as well a luggage room available 24/7 for free. In addition to that, prior to each season most of our units are being renovated and if you could give us your detailed piece of advice, our Management team will certainly take it into consideration. Please note that it would be our pleasure to welcome you again in order to manage to meet all your expectations during a future visit of yours at Barcelo Royal Beach. Kind regards, The Management

    EVALUATION

    Round Indicators

    • september 14 2018
    • Solo travel

    paslodes

    “Holiday ”


    Hotel is very nice .room very spacious. And bathroom. Bathroom was dirty looked liked not been cleaned behind certain areas for weeks. Restaurant. Where shall I start. Far 2 small on 3 occasions I had too wait for a table, as I have only come for a week there wasn't much selection duck on 3 nights. Staff are all rude mainly the male staff .the food it never hot it's always just warm. If you get up too fetch anything the staff have cleared your plate or some one else has sat down in your chair. All in all a very nice hotel and location.i would come back k but not all inclusive. This was the worse all inclusive hotel I've stopped at.


    EVALUATION

    Round Indicators

    • september 13 2018
    • Couples

    Brian M

    “Happy holiday”


    The hotel is of an exceptional standard, as one would expect for 5 stars, the food is very good with themed nights throughout the week, the staff are very friendly and always happy to help. Rooms are cleaned daily and towels replaced as required by the maid. The hotel is situated in the heart of sunny Beach and is 300 metres from the famous flower street and just as near to the beach. All in all I would highly recommend this hotel to anyone wishing to stay in sunny Beach Bulgaria.


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear Brian M, Thank you for being a guest of Barcelo Royal Beach and for sharing such a positive review with our team. Your recommendation and your lovely comments are the greatest rewards that our team may receive for its professionalism and its hospitality. Thank you again and we are looking forward to meeting you in near future in order to manage to exceed your requirements. Best regards, The Management

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