Barceló Royal Beach Hotel Interiors
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Barceló Royal Beach

Sunny Beach   8240 Bourgas ,   Bulgaria  


Places of Interest

28.3 km Burgas Airport

8 km Nessebar Ethnographic Museum

156 km Cavarna Golf Course

82 km Ropotamo Reserve

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Royal Beach

4.0/5 Round Indicators
| 1154 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

517

Very good

28% Complete

330

Average

14% Complete

164

Poor

7% Complete

83

Very poor

5% Complete

60

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    Round Indicators
    Nir S 07/16/2018 Family

    “Average”

    The hotel is located in a good spot, next to many restaurants and close to the beach and all of the attractions. The rooms were big - but the cleaning was not at a very high standard. Make sure to ask for a balcony facing away from the sunset, because you will bake out there from 13:00-19:00. The food was average, they charge for water (and all other beverages) at dinner unless you are a full board guest, and you can’t bring your own bottle. Even half board guests don’t have drinks included. The bottles we bought from them were hot - not warm - hot as if they had been in an outdoor garage. It wasn’t a great experience, we ended up going out to eat more often despite paying for the meals in advance. I recommend paying for dinner only if you really go, don’t order in advance. The pools were nice and big, plenty of space and a nice atmosphere.

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear Nir S, We would like to thank you for your preference in selecting our Barceló Royal Beach for your holidays in Bulgaria, as well as for taking the time to tell us about your recent experience among us. We are glad that you liked our spacious units and our pool and garden area with 3 external pools, an inner one and a jacuzzi. Regarding the cleaning, we totally believe it is a priority so we would appreciate if in future occasions you reach the Reception with your concerns so our Housekeeping Manager could react right away. We are sorry if you have experienced any unpleasant experience regarding the temperature of the drink served, please note that the comments of the guests are crucial for us and our employees are available to perform the actions needed to make you feel attended in the best manner. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, The Management

    Round Indicators
    Martin F 07/14/2018 Family

    “Lovely hotel and lovely staff”

    Still here at the moment but I have to say that it has been a wonderful stay... I had a large double room, the room is very spacious and clean... 6th floor with a nice view.(to be honest the view is good both sides of the hotel) The restaurants are lovely (not too busy at all) and whatever negative reviews say about the food I would disagree with. I have travelled around the world and the food is lovely nothing bad to say... great selection and very tasty. The 3 pools are great and there is generally always a few loungers spare ... but the beach is literally a 2-3 min walk with ample loungers. 3 bars too where the bar staff are very friendly and more than happy to assist you make your own cocktail etc etc... Overall I think the hotel is very clean and tidy and has a lovely atmosphere and feel nothing broken and has a lovely spa/ gym facilities. I would say quite family orientated which is a good thing as everyone is happy. All In all I would 100% reccommend this hotel for anyone looking for a lovely holiday in sunny beach.
    Round Indicators
    Fiona986 Leeds, United Kingdom. 07/14/2018 Family

    “Large 1 bed apartment”

    We are still here, me, my husband & my step-daughter who is 16, just lounging round the pool area so thought I’d write a review. Our room is very spacious and was given a great view of the pool & sea from the 8th floor. Clean, everything you need in the room, hair dryer, cooker, fridge, air-con etc. The hotel is general is very nice, well looked after. It is just extremely busy you have to get up early to reserve a sun lounger! Which is annoying. Main bars/nightlife etc are 10 mins walk if that, great water park down the road too. Great local bar called ‘pub’!! Really friendly and beer cheap with 2-4-1 cocktails everyday! Food lovely too. Overall I would say this hotel is aimed at families.
    Round Indicators
    Lynn Q 07/14/2018 Couples

    “Good hotel”

    Just got back from a one week holiday at this hotel. We travelled as a couple and my husband is in a wheelchair. On arrival the check in was quick, as we arrived late at night we had missed evening meal and the hotel did provide snacks for us. We didn't take this up as we were tired. Our room was in E block and we had a sea and pool view. The room was spacious and clean. We had usual hotel room facilities, however no coffee or tea. This would have been welcomed after a long day of travelling. Food in restaurant was excellent and plenty of choice. The staff were exceptional in here, always making sure my husband was able to get to a table with easy access and bringing him drinks (usually self service}. The pool areas were big and always able to get a bed. Pool bar was good and staff here were also excellent, bringing drinks to table for my husband and always asking if he needed anything. The only complaint I would have about this hotel is the entertainment staff, they didn't seem to ask if anybody wanted to join in with activities, and daily activities were the same everyday. There was water activities advertised, however these never seemed to take place. On the whole it is a lovely hotel and I would most definitely recommend it.
    Round Indicators
    Daniel M 07/13/2018 Couples

    “Not too happy.”

    The hotel and everything is really good, location superb and good breakfast. Whats really really dissapointing is the staff at the hotel. Almost all of them is mad and shows no interest in helping you. This was my first trip alone with my girlfriend so naturally we want to ask things twice to make sure everything is allright. Apparently this is wrong it seems like! Almost everytime i asked something more than 1 time they answer with "i told you" and "yes i know". The hotel in it self was very nice. But unfortunately some of the staff really ruined it.....

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear Daniel M, Thank you for your stay at Barcelo Royal Beach and for being as kind as to share with us your point of view. We appreciate your nice words regarding our location and our facilities. In addition to that, we are glad that you enjoyed the variety offered for breakfast as our Chef's team is striving to satisfy the taste of each and every client of the complex. Still, we sincerely lament to read that you didn't feel supported by the team as our colleagues are professionals and our mutual aim is to provide a relaxing and pleasant vacation to our customers. Please do not hesitate to share with us more details as we are taking into consideration every piece of advice. We would like to assure you that the communication with our guests is crucial for the high level of our services and we are certainly interested in receiving your feedback. Finally, please do not hesitate to contact us for any assistance needed regarding a future visit of yours as we would like to meet all your expectations. Best regards, The Management

    EVALUATION

    Round Indicators

    • july 16 2018
    • Family

    Nir S

    “Average”


    The hotel is located in a good spot, next to many restaurants and close to the beach and all of the attractions. The rooms were big - but the cleaning was not at a very high standard. Make sure to ask for a balcony facing away from the sunset, because you will bake out there from 13:00-19:00. The food was average, they charge for water (and all other beverages) at dinner unless you are a full board guest, and you can’t bring your own bottle. Even half board guests don’t have drinks included. The bottles we bought from them were hot - not warm - hot as if they had been in an outdoor garage. It wasn’t a great experience, we ended up going out to eat more often despite paying for the meals in advance. I recommend paying for dinner only if you really go, don’t order in advance. The pools were nice and big, plenty of space and a nice atmosphere.


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear Nir S, We would like to thank you for your preference in selecting our Barceló Royal Beach for your holidays in Bulgaria, as well as for taking the time to tell us about your recent experience among us. We are glad that you liked our spacious units and our pool and garden area with 3 external pools, an inner one and a jacuzzi. Regarding the cleaning, we totally believe it is a priority so we would appreciate if in future occasions you reach the Reception with your concerns so our Housekeeping Manager could react right away. We are sorry if you have experienced any unpleasant experience regarding the temperature of the drink served, please note that the comments of the guests are crucial for us and our employees are available to perform the actions needed to make you feel attended in the best manner. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, The Management

    EVALUATION

    Round Indicators

    • july 14 2018
    • Family

    Martin F

    “Lovely hotel and lovely staff”


    Still here at the moment but I have to say that it has been a wonderful stay... I had a large double room, the room is very spacious and clean... 6th floor with a nice view.(to be honest the view is good both sides of the hotel) The restaurants are lovely (not too busy at all) and whatever negative reviews say about the food I would disagree with. I have travelled around the world and the food is lovely nothing bad to say... great selection and very tasty. The 3 pools are great and there is generally always a few loungers spare ... but the beach is literally a 2-3 min walk with ample loungers. 3 bars too where the bar staff are very friendly and more than happy to assist you make your own cocktail etc etc... Overall I think the hotel is very clean and tidy and has a lovely atmosphere and feel nothing broken and has a lovely spa/ gym facilities. I would say quite family orientated which is a good thing as everyone is happy. All In all I would 100% reccommend this hotel for anyone looking for a lovely holiday in sunny beach.


    EVALUATION

    Round Indicators

    • july 14 2018
    • Leeds, United Kingdom
    • Family

    Fiona986

    “Large 1 bed apartment”


    We are still here, me, my husband & my step-daughter who is 16, just lounging round the pool area so thought I’d write a review. Our room is very spacious and was given a great view of the pool & sea from the 8th floor. Clean, everything you need in the room, hair dryer, cooker, fridge, air-con etc. The hotel is general is very nice, well looked after. It is just extremely busy you have to get up early to reserve a sun lounger! Which is annoying. Main bars/nightlife etc are 10 mins walk if that, great water park down the road too. Great local bar called ‘pub’!! Really friendly and beer cheap with 2-4-1 cocktails everyday! Food lovely too. Overall I would say this hotel is aimed at families.


    EVALUATION

    Round Indicators

    • july 14 2018
    • Couples

    Lynn Q

    “Good hotel”


    Just got back from a one week holiday at this hotel. We travelled as a couple and my husband is in a wheelchair. On arrival the check in was quick, as we arrived late at night we had missed evening meal and the hotel did provide snacks for us. We didn't take this up as we were tired. Our room was in E block and we had a sea and pool view. The room was spacious and clean. We had usual hotel room facilities, however no coffee or tea. This would have been welcomed after a long day of travelling. Food in restaurant was excellent and plenty of choice. The staff were exceptional in here, always making sure my husband was able to get to a table with easy access and bringing him drinks (usually self service}. The pool areas were big and always able to get a bed. Pool bar was good and staff here were also excellent, bringing drinks to table for my husband and always asking if he needed anything. The only complaint I would have about this hotel is the entertainment staff, they didn't seem to ask if anybody wanted to join in with activities, and daily activities were the same everyday. There was water activities advertised, however these never seemed to take place. On the whole it is a lovely hotel and I would most definitely recommend it.


    EVALUATION

    Round Indicators

    • july 13 2018
    • Couples

    Daniel M

    “Not too happy.”


    The hotel and everything is really good, location superb and good breakfast. Whats really really dissapointing is the staff at the hotel. Almost all of them is mad and shows no interest in helping you. This was my first trip alone with my girlfriend so naturally we want to ask things twice to make sure everything is allright. Apparently this is wrong it seems like! Almost everytime i asked something more than 1 time they answer with "i told you" and "yes i know". The hotel in it self was very nice. But unfortunately some of the staff really ruined it.....


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear Daniel M, Thank you for your stay at Barcelo Royal Beach and for being as kind as to share with us your point of view. We appreciate your nice words regarding our location and our facilities. In addition to that, we are glad that you enjoyed the variety offered for breakfast as our Chef's team is striving to satisfy the taste of each and every client of the complex. Still, we sincerely lament to read that you didn't feel supported by the team as our colleagues are professionals and our mutual aim is to provide a relaxing and pleasant vacation to our customers. Please do not hesitate to share with us more details as we are taking into consideration every piece of advice. We would like to assure you that the communication with our guests is crucial for the high level of our services and we are certainly interested in receiving your feedback. Finally, please do not hesitate to contact us for any assistance needed regarding a future visit of yours as we would like to meet all your expectations. Best regards, The Management

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