Barceló Royal Beach Hotel Interiors
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Barceló Royal Beach

Sunny Beach   8240 Bourgas ,   Bulgaria  


Places of Interest

28.3 km Burgas Airport

8 km Nessebar Ethnographic Museum

156 km Cavarna Golf Course

82 km Ropotamo Reserve

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Royal Beach

4.0/5 Round Indicators
| 1185 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

531

Very good

28% Complete

338

Average

14% Complete

168

Poor

7% Complete

85

Very poor

5% Complete

63

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    Round Indicators
    Amit S 08/18/2018

    “3* Hotel, Not a 5* Hotel!”

    My family and I travelled to Sunny Beach and stayed at the Barcelo hotel. The photos on the website are professional photos and not from customers. So you set your expectations at expecting a 5* hotel and a 5* experience as per the description on the hotel website. But when you reach the hotel, the reality is very different. The decor is dated and the hallways, lifts and rooms are extremely dated. The finishing touches are similar to what you would expect from a 3* hotel. The beds in the rooms are extremely bad and dont be surprised if you wake up with a sore back and neck! The hotel has only 1 restaurant and the food selection is very limited. This is the first time I have stayed at a supposedly 5* hotel where there is only 1 restaurant. The bar staff at the poolside seemed very seasonal and could not make a very simple cocktail. This is basic but they even got that wrong. The hotel has it's own shopping area within the resort but most of these shops are closed during the off-peak season. I have stayed at many 5* hotels around the world and I can confidently compare and contrast what a 5* hotel should be like and what it should not be like. We went through Tomas Cook and what we paid was far too expensive for what we received. I would strongly suggest staying at a real 5* hotel in Burgas if you want a 5* experience such as the Kempinski.
    Round Indicators
    Colleen197029 Cleethorpes, United Kingdom. 08/17/2018 Family

    “Another fantastic stay”

    This is our second stay here , we stayed in a residential suite room C308 top floor with both sea and pool view and huge balcony which has the sun first thing. Another great stay, the only thing to moan about was the internet, it needs sorting, absulutly shocking and having to be at the pool for 8am if you wanted a lounger, loads of people reserving the best loungers before this time and disappearing for 2 hours. The hotel staff were always friendly and polite and the rooms were kept spotless with fresh towels everyday, outside the hotel to the left near the casino is a great supermarket/tobacconist which is the cheapest we found and the owner speaks great English , she’s lovely and you can pay by credit card. We didn’t eat in the hotel but found some great places, read my other reviews. A great stay again.
    Round Indicators
    dinamichaely Tel Aviv, Israel. 08/17/2018 Family

    “A great vacation”

    The hotel is very big and clean, and the staff is friendly. The pools are amazing, the animation is great and fun, loved it. The food is good, spa and dining rooms are Lovely. Very close to the beach, Had a great time.
    Round Indicators
    Mr_smith4299 london. 08/16/2018 Family

    “Mixed feelings”

    The hotel is well situated and very close to the beach. The staff are excellent, although some can come across rude but I don't think it's intentional. The entertainment staff are fab and although we haven't travelled with small children I do see they put a lot of effort into the activities. Now, the drinks...... it clearly states that the soft drinks are included in the all inclusive option, it even states it on the menu at the bars but the staff always try and give you the cheaper non branded version which I feel is a little cheeky, especially when the unbranded version tastes vile. Maybe the management can respond to this and clarify. All in all the barcelo is raising the bar of hotels here in sunny beach and I would recommend this hotel.
    Round Indicators
    Gerryoro Newry, United Kingdom. 08/16/2018 Couples

    “Great Hotel with great staff”

    We have returned from this hotel after spending one week all inclusive in probably one of the best hotels we have stayed in for quite some time. The bartender in the lobby bar in the evenings Nicolay is the best I have ever encountered, he kept us entertained and his service was impeccable, he alone made our stay very satisfactory, every other guest who we spoke with agreed. The other bar staff in the pool side bar were mostly quite good but a special mention must go to Vera, Martha and Valentina who were great. The food was also very good and tasty with a great selection in both restaurants at breakfast, lunch and evening meal. The pool is massive and always very clean, tidy and mostly quite. The rooms were spacious and were cleaned every day and kitted out with all you could need in the bathroom. I can wholeheartedly recommend this hotel to anyone who is thinking of booking their holiday here and will definitely be returning here again. See you next time Barcelo

    EVALUATION

    Round Indicators

    • august 18 2018

    Amit S

    “3* Hotel, Not a 5* Hotel!”


    My family and I travelled to Sunny Beach and stayed at the Barcelo hotel. The photos on the website are professional photos and not from customers. So you set your expectations at expecting a 5* hotel and a 5* experience as per the description on the hotel website. But when you reach the hotel, the reality is very different. The decor is dated and the hallways, lifts and rooms are extremely dated. The finishing touches are similar to what you would expect from a 3* hotel. The beds in the rooms are extremely bad and dont be surprised if you wake up with a sore back and neck! The hotel has only 1 restaurant and the food selection is very limited. This is the first time I have stayed at a supposedly 5* hotel where there is only 1 restaurant. The bar staff at the poolside seemed very seasonal and could not make a very simple cocktail. This is basic but they even got that wrong. The hotel has it's own shopping area within the resort but most of these shops are closed during the off-peak season. I have stayed at many 5* hotels around the world and I can confidently compare and contrast what a 5* hotel should be like and what it should not be like. We went through Tomas Cook and what we paid was far too expensive for what we received. I would strongly suggest staying at a real 5* hotel in Burgas if you want a 5* experience such as the Kempinski.


    EVALUATION

    Round Indicators

    • august 17 2018
    • Cleethorpes, United Kingdom
    • Family

    Colleen197029

    “Another fantastic stay”


    This is our second stay here , we stayed in a residential suite room C308 top floor with both sea and pool view and huge balcony which has the sun first thing. Another great stay, the only thing to moan about was the internet, it needs sorting, absulutly shocking and having to be at the pool for 8am if you wanted a lounger, loads of people reserving the best loungers before this time and disappearing for 2 hours. The hotel staff were always friendly and polite and the rooms were kept spotless with fresh towels everyday, outside the hotel to the left near the casino is a great supermarket/tobacconist which is the cheapest we found and the owner speaks great English , she’s lovely and you can pay by credit card. We didn’t eat in the hotel but found some great places, read my other reviews. A great stay again.


    EVALUATION

    Round Indicators

    • august 17 2018
    • Tel Aviv, Israel
    • Family

    dinamichaely

    “A great vacation”


    The hotel is very big and clean, and the staff is friendly. The pools are amazing, the animation is great and fun, loved it. The food is good, spa and dining rooms are Lovely. Very close to the beach, Had a great time.


    EVALUATION

    Round Indicators

    • august 16 2018
    • london
    • Family

    Mr_smith4299

    “Mixed feelings”


    The hotel is well situated and very close to the beach. The staff are excellent, although some can come across rude but I don't think it's intentional. The entertainment staff are fab and although we haven't travelled with small children I do see they put a lot of effort into the activities. Now, the drinks...... it clearly states that the soft drinks are included in the all inclusive option, it even states it on the menu at the bars but the staff always try and give you the cheaper non branded version which I feel is a little cheeky, especially when the unbranded version tastes vile. Maybe the management can respond to this and clarify. All in all the barcelo is raising the bar of hotels here in sunny beach and I would recommend this hotel.


    EVALUATION

    Round Indicators

    • august 16 2018
    • Newry, United Kingdom
    • Couples

    Gerryoro

    “Great Hotel with great staff”


    We have returned from this hotel after spending one week all inclusive in probably one of the best hotels we have stayed in for quite some time. The bartender in the lobby bar in the evenings Nicolay is the best I have ever encountered, he kept us entertained and his service was impeccable, he alone made our stay very satisfactory, every other guest who we spoke with agreed. The other bar staff in the pool side bar were mostly quite good but a special mention must go to Vera, Martha and Valentina who were great. The food was also very good and tasty with a great selection in both restaurants at breakfast, lunch and evening meal. The pool is massive and always very clean, tidy and mostly quite. The rooms were spacious and were cleaned every day and kitted out with all you could need in the bathroom. I can wholeheartedly recommend this hotel to anyone who is thinking of booking their holiday here and will definitely be returning here again. See you next time Barcelo


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