Barceló San José Palacio Hotel Restaurant
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Residencial El Robledal, La Uruca, 4581150   10107 San José de Costa Rica ,   Costa Rica  


Places of Interest

14.3 km Juan Santamaría International Airport

180 km Playa Tambor

262 km Langosta Beach

11 km Valle del Sol Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

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Barceló San José

4.0/5 Round Indicators
| 1857 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

36% Complete

684

Very good

35% Complete

652

Average

17% Complete

329

Poor

5% Complete

96

Very poor

5% Complete

96

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    Round Indicators
    tmdsilva Brampton, Canada. 09/16/2018 Family

    “Costa Rica adventure”

    Pleasantly surprised by the spacious, well Maintained suites. The morning breakfast buffet was excellent and well stocked . Similar to what you might experience at a 4 star all inclusive. Servers and front office staff were polite and eager to assist. The level 6 snack cafe reserved for suite renters served beer , wine and variety of tastefully cooked dishes. The gym although dated served its purpose and was a daily draw for a number of gym rats including me. Keep in mind that the morning traffic commmencs at 3-4am and in case you are a light sleeper the rooms facing the highway may not be the ones for you. All in all a terrific experience and Definitely recommend. Ash

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again. Best regards, Carlos Ruíz, Director

    Round Indicators
    Flavio D Sao Paulo, SP. 09/09/2018 Business

    “Very good beds”

    Very good beds. Nice cleaning rooms overall. Next to Sabana Park. Restaurants are ok. Room service is ok. Nice to stay for a short period or for Business purpose . I would recommend it if you are travelling to San Jose

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest Thank you for reviewing your recent stay in our Barceló San José. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Carlos Ruíz, Director

    Round Indicators
    Wil A 09/08/2018 Couples

    “Vacations ”

    We had a great time over all, staff was very attentive, the food was amazing.Although we did have a small inconvenience . I had to stay behind and when my girlfriend checked in, she was given the wrong key. A gentleman was in the room already. It was no a very pleasant experience for her. They just have pay more attention with this kind of stuff.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest Although we sincerely regret your disappointment with your stay in our Barceló San José, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Our most sincere apologies for what happened with the key to your room, we will take the measures of the case so that it does not happen again. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Carlos Ruíz, Director

    Round Indicators
    zairaamparo Phoenix, Arizona. 09/08/2018 Couples

    “Great Service!!”

    Everyone was very nice and helpful, they went above and beyond to accommodate us. The shuttle service was on time both when we arrived and left Cost Rica. We also were able to check in a bit early which was nice. Breakfast was great! Overall, we had a great stay.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Carlos Ruíz, Director

    Round Indicators
    DaveHom1796 Springfield, Virginia. 09/03/2018 Family

    “Delicious Food, Large Rooms!”

    We ate breakfast, lunch, & dinner at the hotel. Every meal was great, wide variety of all the foods, everything fresh and fixed perfectly. The staff was wonderfully accommodating, good wifi, comfortable beds, large rooms.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • september 16 2018
    • Brampton, Canada
    • Family

    tmdsilva

    “Costa Rica adventure”


    Pleasantly surprised by the spacious, well Maintained suites. The morning breakfast buffet was excellent and well stocked . Similar to what you might experience at a 4 star all inclusive. Servers and front office staff were polite and eager to assist. The level 6 snack cafe reserved for suite renters served beer , wine and variety of tastefully cooked dishes. The gym although dated served its purpose and was a daily draw for a number of gym rats including me. Keep in mind that the morning traffic commmencs at 3-4am and in case you are a light sleeper the rooms facing the highway may not be the ones for you. All in all a terrific experience and Definitely recommend. Ash


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • september 9 2018
    • Sao Paulo, SP
    • Business

    Flavio D

    “Very good beds”


    Very good beds. Nice cleaning rooms overall. Next to Sabana Park. Restaurants are ok. Room service is ok. Nice to stay for a short period or for Business purpose . I would recommend it if you are travelling to San Jose


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest Thank you for reviewing your recent stay in our Barceló San José. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • september 8 2018
    • Couples

    Wil A

    “Vacations ”


    We had a great time over all, staff was very attentive, the food was amazing.Although we did have a small inconvenience . I had to stay behind and when my girlfriend checked in, she was given the wrong key. A gentleman was in the room already. It was no a very pleasant experience for her. They just have pay more attention with this kind of stuff.


    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest Although we sincerely regret your disappointment with your stay in our Barceló San José, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Our most sincere apologies for what happened with the key to your room, we will take the measures of the case so that it does not happen again. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • september 8 2018
    • Phoenix, Arizona
    • Couples

    zairaamparo

    “Great Service!!”


    Everyone was very nice and helpful, they went above and beyond to accommodate us. The shuttle service was on time both when we arrived and left Cost Rica. We also were able to check in a bit early which was nice. Breakfast was great! Overall, we had a great stay.


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • september 3 2018
    • Springfield, Virginia
    • Family

    DaveHom1796

    “Delicious Food, Large Rooms!”


    We ate breakfast, lunch, & dinner at the hotel. Every meal was great, wide variety of all the foods, everything fresh and fixed perfectly. The staff was wonderfully accommodating, good wifi, comfortable beds, large rooms.


    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Carlos Ruíz, Director

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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    We’ll also give you an additional discount of up to 10% depending on the sort of booking For more information