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Barceló San José Palacio Hotel Restaurant
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Map and location

Residencial El Robledal, La Uruca, 4581150   10107 San José de Costa Rica ,   Costa Rica  


Places of Interest

14.3 km Juan Santamaría International Airport

180 km Playa Tambor

262 km Langosta Beach

11 km Valle del Sol Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló San José

4.0/5 Round Indicators
| 2368 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

956

Very good

33% Complete

788

Average

16% Complete

383

Poor

5% Complete

126

Very poor

4% Complete

116

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    Round Indicators
    _denisobj McAllen, Texas. 12/06/2019

    “An excellant place to stay”

    My husband and I have visited Costa Rica and stayed at Barcelo in San Jose for a week. We were extremely pleased with our accommodations. Our room was spacious and clean. The grounds of the property were beautiful and well maintained, including the beautiful pool. Staff were friendly and helpful. Alex at the front desk and Rosa at the Tour Desk were special and so were the other staff. The breakfast buffet was delicious and the hospitality room on the sixth floor was a welcome place to have a drink and snack and visit with other hotel guests. We would definately recommend this hotel to others.

    Channel M, Gerente at Barcelo San Jose, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and we will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Best Regards, Carlos Ruiz Director.

    Round Indicators
    caroldalton1980 Denver, Colorado. 12/03/2019 Family

    “San Jose”

    The hotel was nice but I wouldn't say it was amazing. Our room was clean and comfortable. The showers are configured strangely. Very slippery and they do have grab rails but not when you open the door to get out, there is nothing to hold onto. Wasn't really a problem, just noticed how odd it was.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    Round Indicators
    Simone W 12/02/2019 Couples

    “Great facilities, good value for money”

    Loved the property and really enjoyed the Gym and Pool. Wide variety at breakfast. The Rancho restaurant was good. Service wasn't what I consider 4 star, but nothing to really complain about. Good location close to the airport. I rarely like to spend much time at hotels, but my boyfriend and I decided to spend 2 days just hanging around there and relaxing before our flight home. We really enjoyed ourselves and I wouldn't mind staying there again. We used the spa, gym and pool, and had a really good time.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    Round Indicators
    jamesbro4 Bronx. 12/02/2019 Couples

    “Great customer service”

    Beautiful place, great staff and excellent service. The location of hotel to airport and city was ideal for us. Easy access to taxis. The tours were easy to book right on the premise. The food was excellent. Staff were all friendly and eager to assist with ones daily plans. The atmosphere is one of great enjoyment. Enjoyed the late evenings with the pianist.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

    Round Indicators
    stefthebutterfly 11/30/2019 Family

    “Amazing service!!”

    The staff at this hotel was very welcoming and kind. My mother and I really enjoyed our stay there. We loved the food and drinks. We enjoyed listening to staff playing the piano at night! Everything was perfect and I highly recommend this place! Thank you to all the staff!!!

    Channel M, Gerente at Barcelo San Jose, responded to this review
     Dear guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Best Regards, Carlos Ruiz Director.

    EVALUATION

    Round Indicators

    • december 6 2019
    • McAllen, Texas

    _denisobj

    “An excellant place to stay”


    My husband and I have visited Costa Rica and stayed at Barcelo in San Jose for a week. We were extremely pleased with our accommodations. Our room was spacious and clean. The grounds of the property were beautiful and well maintained, including the beautiful pool. Staff were friendly and helpful. Alex at the front desk and Rosa at the Tour Desk were special and so were the other staff. The breakfast buffet was delicious and the hospitality room on the sixth floor was a welcome place to have a drink and snack and visit with other hotel guests. We would definately recommend this hotel to others.


    Channel M, Gerente at Barcelo San Jose, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and we will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Best Regards, Carlos Ruiz Director.

    EVALUATION

    Round Indicators

    • december 3 2019
    • Denver, Colorado
    • Family

    caroldalton1980

    “San Jose”


    The hotel was nice but I wouldn't say it was amazing. Our room was clean and comfortable. The showers are configured strangely. Very slippery and they do have grab rails but not when you open the door to get out, there is nothing to hold onto. Wasn't really a problem, just noticed how odd it was.


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • december 2 2019
    • Couples

    Simone W

    “Great facilities, good value for money”


    Loved the property and really enjoyed the Gym and Pool. Wide variety at breakfast. The Rancho restaurant was good. Service wasn't what I consider 4 star, but nothing to really complain about. Good location close to the airport. I rarely like to spend much time at hotels, but my boyfriend and I decided to spend 2 days just hanging around there and relaxing before our flight home. We really enjoyed ourselves and I wouldn't mind staying there again. We used the spa, gym and pool, and had a really good time.


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • december 2 2019
    • Bronx
    • Couples

    jamesbro4

    “Great customer service”


    Beautiful place, great staff and excellent service. The location of hotel to airport and city was ideal for us. Easy access to taxis. The tours were easy to book right on the premise. The food was excellent. Staff were all friendly and eager to assist with ones daily plans. The atmosphere is one of great enjoyment. Enjoyed the late evenings with the pianist.


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • november 30 2019
    • Family

    stefthebutterfly

    “Amazing service!!”


    The staff at this hotel was very welcoming and kind. My mother and I really enjoyed our stay there. We loved the food and drinks. We enjoyed listening to staff playing the piano at night! Everything was perfect and I highly recommend this place! Thank you to all the staff!!!


    Channel M, Gerente at Barcelo San Jose, responded to this review
    Dear guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Best Regards, Carlos Ruiz Director.

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