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Barceló Hotel Beach Bávaro Palace Deluxe
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Map and location

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  


Places of Interest

18 km Punta Cana International Airport

350 m The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Palace

4.0/5 Round Indicators
| 22532 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

53% Complete

12037

Very good

24% Complete

5508

Average

11% Complete

2525

Poor

5% Complete

1314

Very poor

5% Complete

1149

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    Round Indicators
    Brad R Philadelphia, Pennsylvania, United States. 02/18/2020 Couples

    “Not a fan!”

    Intro: My husband and I booked through Priceline as an Express deal so we had no control over the exact resort but figured we would give it a go for the price and star rating plus we were celebrating our 8th wedding anniversary. This is also our 6th trip to the Dominican Republic. Pros: The beach. Fantastic white sand beach in prime location within Punta Cana/Bavaro Beach. There is a mall within the complex for shopping and the casino was fun. Lots of slots and free wifi. The drinks were strong. Cons: Primarily family oriented and alienates couples. Food was mediocre at best. Not enough loungers in the high season. Kids screaming and crying at all hours. Rooms in the junior suite category are dated and in need of maintenance. Summary: As a gay couple who travels frequently we conveyed our needs of wanting to be away from kids and explained that we are celebrating an anniversary. We tried to get them to transfer us to the adult's only resort next door when they also own but said there were no rooms without even checking. We were willing to pay a higher cost but wouldn't even call. The resort did not do anything in our room for our anniversary which was disappointing. Our rooms not once but twice were directly next to families with screaming/crying kids. On our anniversary the ala cart restaurant did not serve us our entree. Another restaurant pushed us out to use our table as part of a larger party despite adding on a bottle of sake which we did not get until halfway through the meal. The attitude towards gay couples seems to be below the standards of other resorts. Housekeeping took the tips that I left daily but did not fulfill the request for extra cleaning despite even leaving notes in Spanish. On multiple days we had no towels, waters or clean coffee cups. They did not wash them but instead rinsed them in the sink and put them back. The buffets are a nightmare not only in their setup but also because they do not open the Dominican side on time. Room service is not included in the regular room catergory. This seems to be a low end (budget friendly) option however it seems to be very popular with the European crowd. After a horrible vacation my husband and I are appalled at the low level accommodation for couples. We decided to book a different resort for our June 2020 vacation. We will certainly not ne back. Please do yourself a favor and book at a better resort. You will thank yourself or me ! Spend those Pink dollars else where. Most of the Dominican Republic is gay friendly but we have experienced a lack of inclusion at only two resorts which included this one.
    Round Indicators
    gtuner Plaistow, New Hampshire. 02/18/2020

    “Great Stay for Family Vacation”

    Had a great time on our family vacation. Was there for Christmas week and was the perfect place to spend Christmas. The Italian restaurant is the best of the restaurants on property. Crismeiry and Janna were awesome hostesses and got us in the restaurant even when our reservation was messed up. The best part of the stay was the kids club. The kids asked to go to the kids club and were upset when we had to pick them up. The staff there we so caring to the kids. Big shout out to Juana, Yisel, Kilvania, Manuela, Franselis. I don't think I could take another trip without a kids club.
    Round Indicators
    nayalism 02/18/2020 Family

    “Very good”

    I’ve been here a few times and it never fails to impress me! Very pleased! Very nice entertainment and excellent food!! I even danced bachata with Engermber Gomez very fun! I will be back soon I loved it here!
    Round Indicators
    227lilianz 02/18/2020 Friends getaway

    “Incredible”

    This is the most beautiful resort I’ve been to. I highly recommend it. Especially Brahian cuevas, he made my experience great, I’d definitely come back. He’s a great salsa dancer and is always smiling
    Round Indicators
    ChicagoBreak 02/18/2020 Couples

    “Incredible Trip”

    **NOTE - this review was previously posted incorrectly to the Occidental Barceló property. We stayed at the Bavaro Palace. “This place is great! This is our second year in a row vacationing at this resort and we are enjoying it immensely. The accommodations are fantastic and the staff A++! Coming from Chicago where it is currently 0 degrees, they have treated us very well and at only the second day here on this occasion, we are already worlds away from our everyday routine. To top it off, Julay and Jenisfer, in the Premier Level Services Lounge, have been more than brilliant in making us feel at home and well taken care of. Having considered trying another place next year for our “winter thaw out”, they left us deciding there is no reason. See you next year!

    EVALUATION

    Round Indicators

    • february 18 2020
    • Philadelphia, Pennsylvania, United States
    • Couples

    Brad R

    “Not a fan!”


    Intro: My husband and I booked through Priceline as an Express deal so we had no control over the exact resort but figured we would give it a go for the price and star rating plus we were celebrating our 8th wedding anniversary. This is also our 6th trip to the Dominican Republic. Pros: The beach. Fantastic white sand beach in prime location within Punta Cana/Bavaro Beach. There is a mall within the complex for shopping and the casino was fun. Lots of slots and free wifi. The drinks were strong. Cons: Primarily family oriented and alienates couples. Food was mediocre at best. Not enough loungers in the high season. Kids screaming and crying at all hours. Rooms in the junior suite category are dated and in need of maintenance. Summary: As a gay couple who travels frequently we conveyed our needs of wanting to be away from kids and explained that we are celebrating an anniversary. We tried to get them to transfer us to the adult's only resort next door when they also own but said there were no rooms without even checking. We were willing to pay a higher cost but wouldn't even call. The resort did not do anything in our room for our anniversary which was disappointing. Our rooms not once but twice were directly next to families with screaming/crying kids. On our anniversary the ala cart restaurant did not serve us our entree. Another restaurant pushed us out to use our table as part of a larger party despite adding on a bottle of sake which we did not get until halfway through the meal. The attitude towards gay couples seems to be below the standards of other resorts. Housekeeping took the tips that I left daily but did not fulfill the request for extra cleaning despite even leaving notes in Spanish. On multiple days we had no towels, waters or clean coffee cups. They did not wash them but instead rinsed them in the sink and put them back. The buffets are a nightmare not only in their setup but also because they do not open the Dominican side on time. Room service is not included in the regular room catergory. This seems to be a low end (budget friendly) option however it seems to be very popular with the European crowd. After a horrible vacation my husband and I are appalled at the low level accommodation for couples. We decided to book a different resort for our June 2020 vacation. We will certainly not ne back. Please do yourself a favor and book at a better resort. You will thank yourself or me ! Spend those Pink dollars else where. Most of the Dominican Republic is gay friendly but we have experienced a lack of inclusion at only two resorts which included this one.


    EVALUATION

    Round Indicators

    • february 18 2020
    • Plaistow, New Hampshire

    gtuner

    “Great Stay for Family Vacation”


    Had a great time on our family vacation. Was there for Christmas week and was the perfect place to spend Christmas. The Italian restaurant is the best of the restaurants on property. Crismeiry and Janna were awesome hostesses and got us in the restaurant even when our reservation was messed up. The best part of the stay was the kids club. The kids asked to go to the kids club and were upset when we had to pick them up. The staff there we so caring to the kids. Big shout out to Juana, Yisel, Kilvania, Manuela, Franselis. I don't think I could take another trip without a kids club.


    EVALUATION

    Round Indicators

    • february 18 2020
    • Family

    nayalism

    “Very good”


    I’ve been here a few times and it never fails to impress me! Very pleased! Very nice entertainment and excellent food!! I even danced bachata with Engermber Gomez very fun! I will be back soon I loved it here!


    EVALUATION

    Round Indicators

    • february 18 2020
    • Friends getaway

    227lilianz

    “Incredible”


    This is the most beautiful resort I’ve been to. I highly recommend it. Especially Brahian cuevas, he made my experience great, I’d definitely come back. He’s a great salsa dancer and is always smiling


    EVALUATION

    Round Indicators

    • february 18 2020
    • Couples

    ChicagoBreak

    “Incredible Trip”


    **NOTE - this review was previously posted incorrectly to the Occidental Barceló property. We stayed at the Bavaro Palace. “This place is great! This is our second year in a row vacationing at this resort and we are enjoying it immensely. The accommodations are fantastic and the staff A++! Coming from Chicago where it is currently 0 degrees, they have treated us very well and at only the second day here on this occasion, we are already worlds away from our everyday routine. To top it off, Julay and Jenisfer, in the Premier Level Services Lounge, have been more than brilliant in making us feel at home and well taken care of. Having considered trying another place next year for our “winter thaw out”, they left us deciding there is no reason. See you next year!


    Barceló Hotel Beach Bávaro Palace Deluxe

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