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Barceló Hotel Pool Cairo Pyramids

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Map and location

229 Al Haram Street   12111 Gizah - El Cairo ,   Egipto  

How to get to the hotel

T + 20 23 582 3300

pyramids@barcelo.com

Places of Interest

31 km Cairo International Airport

4 km Pyramids + Sphinx

8 km Egypt Museum

Guest reviews.

There is no better expert than a traveller.

Barceló Cairo Pyramids

4.0/5 Round Indicators
| 1069 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

31% Complete

334

Very good

35% Complete

379

Average

20% Complete

217

Poor

7% Complete

75

Very poor

5% Complete

64

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    Round Indicators
    dsbell65 Westampton, New Jersey. 10/08/2019

    “Old World Charm”

    Nice hotel, spacious room. Plenty of eateries and bars, salon and gift shop inside of hotel. No need to venture the streets nearby, not recommended to venture far from hotel. Hotel is clean and well staffed.
    See full review

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable guest Dsbell65, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. we are so happy that you were satisfied with the hotel facilities and that you found the room accommodated in comfortable and clean. Kind Regards Hotel Management

    Round Indicators
    881kathyd Mackay, Australia. 10/07/2019 Couples

    “Happy with accommodation ”

    We stayed only two nights and I was happy with our accommodations. I had been told not to expect too much in Egypt so I didn’t but the Barceló was nice. There are a few issue not up to standard as some may expect but I think looking around probably better than most in the area. Small things like 6am the shower was cold and 4.30pm after a hot day out the water was hot but maybe because less people wanting it then. The room phone didn’t call out to reception but these are not major issues. The restaurant up stairs we were told you could see the pyramids but they are a long way off and not at night over dinner or from inside the restaurant. The food would have been nice to be local food, it was not other than one dish but still very tasty. The staff were friendly, the room was clean and the area was close to all you would need so it was a very good choice by our travel agent. I would recommend the Barceló to any one who is deciding to stay.
    See full review

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable Gueest. 881Kathyd, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success as fro the water ,please be informed that it takes few seconds to be hot as you wish due the heavy operation in the morning. as for the phone, we are sorry for your experience and please rest assured that we will communicate the comment to the concerned department for an action to make sure that it will not repeated once again and would highly appreciate if you reported the case to the reception during the stay for an action. as for the food, we are happy that you found it tasty and please be informed that our chefs are available at the restaurant for any guest special request. in addition to the above, we would like to thank you for pointing to the staff friendliness and helpfulness and your satisfaction with the room accommodated in and the hotel location . Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards Hotel Management

    Round Indicators
    hjholewa Kingaroy, Australia. 09/26/2019

    “Wonderful hotel”

    It’s good hotel and good service and good peoples food Is good and the Egypt is good we like our accommodation her and we hope to come against aging to Egypt and to barcelo hotel is my past hotel in Egypt
    See full review

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable guest hjholewa, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. we are looking forward to welcoming you once again at Barcelo Cairo Pyramids. Kind Regards Hotel Management

    Round Indicators
    johnmouneer Asyut, Egypt. 09/21/2019 Business

    “Under expectations 👇”

    Firstly we waited for one hour for taking the room even we arrived at 4:00 pm with unfriendly reactions from the reception disk that they are fully booked and need much time for preparing my already reserved room, baby cot delayed 2:30 hrs after 4 reminders and same execuse we have many people here today. Parking small and i should go back again at 1:00 am to move the car from street parking if i was lucky enough to find a place in it. The room is clean and nice but very small and when i asked for changing it they told me it is good we found you one 😏. Not happy from the stay which made me cancel 3 weeks accommodation requests.
    See full review

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Valuable guest Johnmouneer, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards Hotel Management

    Round Indicators
    Cachila New York City, New York. 09/20/2019 Family

    “Nice place, not the best location”

    It is a nice,clean hotel and the service desk was very accommodating to our needs and some last minute changes to the reservation. The check-in is slow and doesn’t help when you are dead tired, cranky and need a bed.. The restaurants are good, breakfast have everything you can think off and the service is friendly. The only bad thing is that the location is in a very poor area for a tourist, you have nowhere to go and nothing to do. Side streets are very dirty and shady... It is close to the pyramids which helps, but if you have down time to kill you will be veeery bored in your room...
    See full review

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable guest Cachila, We would like to thank you for your preference in selecting our Barceló Cairo Pyramids hotel for your holidays in Cairo, as well as for taking the time to tell us about your recent experience among us. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. we are sorry for the delay in the check in process and please rest assured that your comment will be communicated to the concerned department head for an improvement action. We also greatly appreciate your comments on the quality and variety of our Breakfast because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. as for the location, we are sorry that it was not the best for you, however, please be informed that we have chosen the location to be near to the pyramids area which is preferred to many guests . Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. kind Regards Hotel Management

    EVALUATION

    Round Indicators
    • october 8 2019
    • Westampton, New Jersey

    dsbell65

    “Old World Charm”

    Nice hotel, spacious room. Plenty of eateries and bars, salon and gift shop inside of hotel. No need to venture the streets nearby, not recommended to venture far from hotel. Hotel is clean and well staffed.

    The hotel has answered

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable guest Dsbell65, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. we are so happy that you were satisfied with the hotel facilities and that you found the room accommodated in comfortable and clean. Kind Regards Hotel Management

    EVALUATION

    Round Indicators
    • october 7 2019
    • Mackay, Australia
    • Couples

    881kathyd

    “Happy with accommodation ”

    We stayed only two nights and I was happy with our accommodations. I had been told not to expect too much in Egypt so I didn’t but the Barceló was nice. There are a few issue not up to standard as some may expect but I think looking around probably better than most in the area. Small things like 6am the shower was cold and 4.30pm after a hot day out the water was hot but maybe because less people wanting it then. The room phone didn’t call out to reception but these are not major issues. The restaurant up stairs we were told you could see the pyramids but they are a long way off and not at night over dinner or from inside the restaurant. The food would have been nice to be local food, it was not other than one dish but still very tasty. The staff were friendly, the room was clean and the area was close to all you would need so it was a very good choice by our travel agent. I would recommend the Barceló to any one who is deciding to stay.

    The hotel has answered

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable Gueest. 881Kathyd, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success as fro the water ,please be informed that it takes few seconds to be hot as you wish due the heavy operation in the morning. as for the phone, we are sorry for your experience and please rest assured that we will communicate the comment to the concerned department for an action to make sure that it will not repeated once again and would highly appreciate if you reported the case to the reception during the stay for an action. as for the food, we are happy that you found it tasty and please be informed that our chefs are available at the restaurant for any guest special request. in addition to the above, we would like to thank you for pointing to the staff friendliness and helpfulness and your satisfaction with the room accommodated in and the hotel location . Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards Hotel Management

    EVALUATION

    Round Indicators
    • september 26 2019
    • Kingaroy, Australia

    hjholewa

    “Wonderful hotel”

    It’s good hotel and good service and good peoples food Is good and the Egypt is good we like our accommodation her and we hope to come against aging to Egypt and to barcelo hotel is my past hotel in Egypt

    The hotel has answered

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable guest hjholewa, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. we are looking forward to welcoming you once again at Barcelo Cairo Pyramids. Kind Regards Hotel Management

    EVALUATION

    Round Indicators
    • september 21 2019
    • Asyut, Egypt
    • Business

    johnmouneer

    “Under expectations 👇”

    Firstly we waited for one hour for taking the room even we arrived at 4:00 pm with unfriendly reactions from the reception disk that they are fully booked and need much time for preparing my already reserved room, baby cot delayed 2:30 hrs after 4 reminders and same execuse we have many people here today. Parking small and i should go back again at 1:00 am to move the car from street parking if i was lucky enough to find a place in it. The room is clean and nice but very small and when i asked for changing it they told me it is good we found you one 😏. Not happy from the stay which made me cancel 3 weeks accommodation requests.

    The hotel has answered

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Valuable guest Johnmouneer, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards Hotel Management

    EVALUATION

    Round Indicators
    • september 20 2019
    • New York City, New York
    • Family

    Cachila

    “Nice place, not the best location”

    It is a nice,clean hotel and the service desk was very accommodating to our needs and some last minute changes to the reservation. The check-in is slow and doesn’t help when you are dead tired, cranky and need a bed.. The restaurants are good, breakfast have everything you can think off and the service is friendly. The only bad thing is that the location is in a very poor area for a tourist, you have nowhere to go and nothing to do. Side streets are very dirty and shady... It is close to the pyramids which helps, but if you have down time to kill you will be veeery bored in your room...

    The hotel has answered

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable guest Cachila, We would like to thank you for your preference in selecting our Barceló Cairo Pyramids hotel for your holidays in Cairo, as well as for taking the time to tell us about your recent experience among us. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. we are sorry for the delay in the check in process and please rest assured that your comment will be communicated to the concerned department head for an improvement action. We also greatly appreciate your comments on the quality and variety of our Breakfast because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. as for the location, we are sorry that it was not the best for you, however, please be informed that we have chosen the location to be near to the pyramids area which is preferred to many guests . Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. kind Regards Hotel Management

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