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Barceló Hotel Pool  Cairo Pyramids
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map

Map and location

229 Al Haram Street   12111 Gizah - El Cairo ,   Egipto  


Places of Interest

31 km Cairo International Airport

4 km Pyramids + Sphinx

8 km Egypt Museum

Guest reviews.

There is no better expert than a traveller.

Barceló Cairo Pyramids

4.0/5 Round Indicators
| 1084 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

31% Complete

338

Very good

35% Complete

383

Average

20% Complete

220

Poor

7% Complete

78

Very poor

5% Complete

65

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    Round Indicators
    Robert Charles I Brisbane Region, Australia. 11/11/2019

    “Room was okay - restaurants were ordinary”

    This hotel would have been included in our itinerary on price but was only average. We spent two nights there and went two in house restaurants and the food was edible but really only average, Other guests had a similar experience. The room experience was okay. There was some mould in the shower area but the room was generally clean. Overall, we were comfortable but our in-house dining experience really pulled the stay down to average.
    Round Indicators
    ayeshaapril28 Chennai (Madras), India. 11/10/2019 Family

    “Very gd hotel”

    We stayed there at this hotel for a couple of days. Friendly staff.. Excellent buffet.. And decent rooms.. And u can see d pyramids at a distance from their rooftop... Well located as well.. Pretty close to the Giza pyramids n they also ha E a market area nearby.. Which is open till late in the night.. And overall a safe and nice place to stay

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Giza . We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are so glade that you enjoyed the beautiful view of the pyramids from our Hourse restaurant . finally, we are so happy that you found that the hotel is nice and safe. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    Round Indicators
    Hungry-hulo Mumbai, India. 11/05/2019

    “Friendly staff”

    Clean rooms. Friendly and helpful staff. Good spread at the breakfast buffet. Live egg station. The dinner buffet is good too, but less elaborate than breakfast. Good, sustained internet connectivity with high speed. Adequate and rapid elevators. There is a very useful ATM at the lobby level that converts your U.S. dollars and euros to local currency, i.e Egyptian Pounds at current exchange rates, but it stocks out quickly and is replenished with cash around 12 noon.

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our breakfast buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. As for the dinner, we have communicated your comment to the chef for an improvement action. Thank you also for mentioning how pleased you were with our complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    Round Indicators
    Sherrin_Lise Miami Beach, Florida. 11/05/2019

    “Close to everything and I can't say enough great things about this literal oasis in the craze of Cairo!”

    October 4th, 2019 It is our first full day in Cairo and Dave and I are having a celebratory drink over the fact that the very sweet and honest driver, Gamel, returned Dave's passport and knapsack (which we had left on the floor of the back seat of his taxi when we first were dropped off at our hotel)! The manager, Mr. Maher and front desk manager Ahmed cheered us up and kindly smoothed over my checking us in while Dave went to look for the driver. They were absolutely wonderful and did all the leg work to assist the return of our lost items. Mr. Maher is jovial, kind, concerned and action oriented. I adore him, he really took care of us. Ranier Ibrahim, Asst. Guest Experience Manager is sweet, professional and fun, assisting me with internet connectivity so that I could post this review in real time. A very special shukran (thank you) to Mada who accommodated our every private taxi whim for the day. You will love this hotel, you can't get much closer to the pyramids and they have a view of them from the roof. Security is ever present. Our room was beautiful, spacious and clean and the breakfast buffet was well stocked, provided a spectrum of food types, and an omelet chef. Also, I loved the pool area. I can't say enough great things about this literal oasis in the craze of Cairo! It was a great choice by our tour company Intrepid.

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Ms. Sherrin, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our breakfast buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Barcelo Cairo Pyramids very soon. Kind Regards Hotel Management

    Round Indicators
    mihaiionut 10/29/2019 Couples

    “Not recommend”

    Pro: good location (near to the piramids) Contra: lot of noise in the room from the nearby factory and traffic, bathroom almost infect, dust and little ants in the room. Staff was ok, food ok-ish (no variety)

    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
     Dear our valuable guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Cairo Pyramids hotel. Reference to your comment regarding the noise , please be informed that We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors, Moreover, we can assure that there is no factory near the hotel. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. As for the food variety, please be informed that we serve the meals based on an international buffet and our chef is available during the meals to respond to any guest special request, so we encourage you in the future to contact the chef in case you have any special request. Finally, we appreciate your comments regarding the staff helpfulness as they are playing a key role in the guest satisfaction. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards Hotel Management

    EVALUATION

    Round Indicators

    • november 11 2019
    • Brisbane Region, Australia

    Robert Charles I

    “Room was okay - restaurants were ordinary”


    This hotel would have been included in our itinerary on price but was only average. We spent two nights there and went two in house restaurants and the food was edible but really only average, Other guests had a similar experience. The room experience was okay. There was some mould in the shower area but the room was generally clean. Overall, we were comfortable but our in-house dining experience really pulled the stay down to average.


    EVALUATION

    Round Indicators

    • november 10 2019
    • Chennai (Madras), India
    • Family

    ayeshaapril28

    “Very gd hotel”


    We stayed there at this hotel for a couple of days. Friendly staff.. Excellent buffet.. And decent rooms.. And u can see d pyramids at a distance from their rooftop... Well located as well.. Pretty close to the Giza pyramids n they also ha E a market area nearby.. Which is open till late in the night.. And overall a safe and nice place to stay


    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Giza . We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are so glade that you enjoyed the beautiful view of the pyramids from our Hourse restaurant . finally, we are so happy that you found that the hotel is nice and safe. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    EVALUATION

    Round Indicators

    • november 5 2019
    • Mumbai, India

    Hungry-hulo

    “Friendly staff”


    Clean rooms. Friendly and helpful staff. Good spread at the breakfast buffet. Live egg station. The dinner buffet is good too, but less elaborate than breakfast. Good, sustained internet connectivity with high speed. Adequate and rapid elevators. There is a very useful ATM at the lobby level that converts your U.S. dollars and euros to local currency, i.e Egyptian Pounds at current exchange rates, but it stocks out quickly and is replenished with cash around 12 noon.


    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our breakfast buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. As for the dinner, we have communicated your comment to the chef for an improvement action. Thank you also for mentioning how pleased you were with our complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    EVALUATION

    Round Indicators

    • november 5 2019
    • Miami Beach, Florida

    Sherrin_Lise

    “Close to everything and I can't say enough great things about this literal oasis in the craze of Cairo!”


    October 4th, 2019 It is our first full day in Cairo and Dave and I are having a celebratory drink over the fact that the very sweet and honest driver, Gamel, returned Dave's passport and knapsack (which we had left on the floor of the back seat of his taxi when we first were dropped off at our hotel)! The manager, Mr. Maher and front desk manager Ahmed cheered us up and kindly smoothed over my checking us in while Dave went to look for the driver. They were absolutely wonderful and did all the leg work to assist the return of our lost items. Mr. Maher is jovial, kind, concerned and action oriented. I adore him, he really took care of us. Ranier Ibrahim, Asst. Guest Experience Manager is sweet, professional and fun, assisting me with internet connectivity so that I could post this review in real time. A very special shukran (thank you) to Mada who accommodated our every private taxi whim for the day. You will love this hotel, you can't get much closer to the pyramids and they have a view of them from the roof. Security is ever present. Our room was beautiful, spacious and clean and the breakfast buffet was well stocked, provided a spectrum of food types, and an omelet chef. Also, I loved the pool area. I can't say enough great things about this literal oasis in the craze of Cairo! It was a great choice by our tour company Intrepid.


    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Ms. Sherrin, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our breakfast buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Barcelo Cairo Pyramids very soon. Kind Regards Hotel Management

    EVALUATION

    Round Indicators

    • october 29 2019
    • Couples

    mihaiionut

    “Not recommend”


    Pro: good location (near to the piramids) Contra: lot of noise in the room from the nearby factory and traffic, bathroom almost infect, dust and little ants in the room. Staff was ok, food ok-ish (no variety)


    BarceloCairo, Manager at Barcelo Cairo Pyramids, responded to this review
    Dear our valuable guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Cairo Pyramids hotel. Reference to your comment regarding the noise , please be informed that We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors, Moreover, we can assure that there is no factory near the hotel. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. As for the food variety, please be informed that we serve the meals based on an international buffet and our chef is available during the meals to respond to any guest special request, so we encourage you in the future to contact the chef in case you have any special request. Finally, we appreciate your comments regarding the staff helpfulness as they are playing a key role in the guest satisfaction. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards Hotel Management

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