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Barceló Hotel Surroundings  Hamburg
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Map and location

Ferdinandstrasse 15   20095 Hamburg ,   Alemania  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

2 km CCH Congress Centre

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hamburg

4.5/5 Round Indicators
| 2493 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

1296

Very good

33% Complete

837

Average

9% Complete

245

Poor

2% Complete

73

Very poor

1% Complete

42

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    Round Indicators
    hannug M++Nchen,. 03/12/2020 Business

    “Quiet,light and comfortable”

    Though I stayed only a night and cannot speak for much, reception was friendly at check-in and check-out. the open plan layout of the room made it very comfortable and light to stay in and the room was silent, even though it was right behind the lifts.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your stay and your positive evaluation. We are pleased that you enjoyed your stay with us at Barceló Hamburg. Please come and visit us again soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Round Indicators
    rhanse829776 02/10/2020

    “Slightly overrated.”

    Top location.Nice room.Doublebed was two singles moved close to each other.(Never works well).Hopeless checkout,not for anyone with a train or plane to catch..The restaurant could do with more variety on the menue.The breakfast is nothing special,but hotels in Germany serve a good breakfast even if it is only average.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you for your visit to our hotel and your feedback. We are pleased that you liked our central downtown location. Please come and visit us again soon in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    Round Indicators
    dapsland85 02/09/2020 Couples

    “Disappointing ”

    The staff were very pleasant. The room was a fair size and clean. The bar area was charmless & uncomfortable. I really did not like the bathroom arrangement. The shower had a partly frosted door. The toilet had a sliding door which could not be locked shut. The sink was in the bedroom. There was no privacy. Apparently the bathroom arrangements are the hotel group “style “ We will not stay with Barcelo hotels again.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your stay in our hotel. I am very sorry that we did not manage to convince you of our service. The open bathrooms are part of the concept of our hotel chain. Perhaps you will give our hotel another chance in the future - I would be delighted. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Round Indicators
    julielyck2020 Copenhagen, Denmark. 02/03/2020

    “Nice hotel close to Central Station”

    The hotel was very nice and the staff was very helpful and sweet. The only bad thing was that the room was very hot to stay in, and the A/C wasn’t able to cool in down proberly. But over all we had a nice stay at the hotel

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your stay and your positive evaluation. We are pleased that you enjoyed your stay with us at Barceló Hamburg. By the way, if you find it too warm again during your next stay, you can also open the windows in all our rooms. Please come and visit us again soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Round Indicators
    hseder127807 02/01/2020

    “train your staff”

    The reception staff was uninformed, made too many Ooooops mistakes like double charging for rooms and breakfast, confused rooms with disability access and just were not too engaged. The restaurant was just ok - rather low level mediocre and the cocktails were not even close to acceptable. Not going again. Location is great though.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your stay in our hotel. I am very sorry that we did not manage to convince you of our service. I have discussed your feedback with our department heads today and we will improve. Perhaps you will give our hotel another chance in the future - I would be delighted. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • march 12 2020
    • M++Nchen,
    • Business

    hannug

    “Quiet,light and comfortable”


    Though I stayed only a night and cannot speak for much, reception was friendly at check-in and check-out. the open plan layout of the room made it very comfortable and light to stay in and the room was silent, even though it was right behind the lifts.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your stay and your positive evaluation. We are pleased that you enjoyed your stay with us at Barceló Hamburg. Please come and visit us again soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • february 10 2020

    rhanse829776

    “Slightly overrated.”


    Top location.Nice room.Doublebed was two singles moved close to each other.(Never works well).Hopeless checkout,not for anyone with a train or plane to catch..The restaurant could do with more variety on the menue.The breakfast is nothing special,but hotels in Germany serve a good breakfast even if it is only average.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you for your visit to our hotel and your feedback. We are pleased that you liked our central downtown location. Please come and visit us again soon in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • february 9 2020
    • Couples

    dapsland85

    “Disappointing ”


    The staff were very pleasant. The room was a fair size and clean. The bar area was charmless & uncomfortable. I really did not like the bathroom arrangement. The shower had a partly frosted door. The toilet had a sliding door which could not be locked shut. The sink was in the bedroom. There was no privacy. Apparently the bathroom arrangements are the hotel group “style “ We will not stay with Barcelo hotels again.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your stay in our hotel. I am very sorry that we did not manage to convince you of our service. The open bathrooms are part of the concept of our hotel chain. Perhaps you will give our hotel another chance in the future - I would be delighted. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • february 3 2020
    • Copenhagen, Denmark

    julielyck2020

    “Nice hotel close to Central Station”


    The hotel was very nice and the staff was very helpful and sweet. The only bad thing was that the room was very hot to stay in, and the A/C wasn’t able to cool in down proberly. But over all we had a nice stay at the hotel


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your stay and your positive evaluation. We are pleased that you enjoyed your stay with us at Barceló Hamburg. By the way, if you find it too warm again during your next stay, you can also open the windows in all our rooms. Please come and visit us again soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • february 1 2020

    hseder127807

    “train your staff”


    The reception staff was uninformed, made too many Ooooops mistakes like double charging for rooms and breakfast, confused rooms with disability access and just were not too engaged. The restaurant was just ok - rather low level mediocre and the cocktails were not even close to acceptable. Not going again. Location is great though.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your stay in our hotel. I am very sorry that we did not manage to convince you of our service. I have discussed your feedback with our department heads today and we will improve. Perhaps you will give our hotel another chance in the future - I would be delighted. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Barceló Hotel Surroundings  Hamburg

    Magnificent designer German-style hotel

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    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

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    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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