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Barceló Hotel Surroundings  Hamburg
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Map and location

Ferdinandstrasse 15   20095 Hamburg ,   Alemania  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hamburg

4.5/5 Round Indicators
| 2138 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

1093

Very good

34% Complete

732

Average

10% Complete

218

Poor

2% Complete

60

Very poor

1% Complete

35

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    Round Indicators
    Culture43100439309 05/12/2019 Business

    “Centrally located hotel with value for money”

    Good business hotel, centrally located with lots of shopping & restaurants all around. The hotel staff were courteous and the service was prompt. Room service was very professional & helpful. Recommended for all business travellers

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you for visiting Barceló Hamburg and for your great feedback. We are pleased that you enjoyed your visit so much. Please visit us again soon. Hamburg is always worth a visit. Thank you and many greetings, Sascha Fuechtner | General Manager

    Round Indicators
    950martinl Gothenburg, Sweden. 05/08/2019 Friends getaway

    “Nice hotel with good location”

    Barcelo Hamburg is a nice and modern hotel with very good location next to Mönckebergstrasse. The staff was service minded and the hotel has a good breakfast to normal rate for this type of hotel. The room was nice modern design but with some wear....... But I can recommend the hotel, especially if you looking for a central location close the shopping streets to reasonable rate.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your stay at Barceló Hamburg and your feedback. Nice that you enjoyed your stay with us. Please come back soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Round Indicators
    Coastal19883986105 05/08/2019 Couples

    “Terrible check-in experience”

    The girl at the front desk was very rude and arrogant when we checked in and refused to give us a king bed room as I requested in the reservation three weeks ahead and told us it was because the room we booked was the cheapest, instead of saying standard, that's why they can't offer us a king bed even we said we can wait. The hotel is definitely overpriced, there are many nice hotels in that area within 10 minutes walking distance to the city center and the harbor, even better location than this one, with similar price. The food in the hotel restaurant is also low quality but pricy. The pictures they have on Expedia are very misleading and the room is much worse than what they show on the photos. Definitely not recommend.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest Thank you for your visit and your honest feedback. We have already received your feedback via Expedia. I'm sorry that my colleague didn't serve you friendly. Do you remember the name/person? Please get in touch with me. I regret very much that we could not convince you of our performance. Especially since many of our mattresses can be changed very quickly from Twin to King. Thank you and kind regards, Sascha Fuechtner | General Manager

    Round Indicators
    Isa-Francis Montreal, Canada. 05/04/2019 Couples

    “Very comfortable hotel, conveniently located”

    The room we got was very comfortable and beautiful. It was luxurious for our standards, as it was also quite big. The shower and the toilet were separated, which was very handy to speed up the morning routine. The shower door is a bit see-through, in case it bothers people. The greeting we had was very warm and courteous. It is conveniently located a short 10-minute walk from the train station and about the same distance from the Rauthaus. We thought the breakfast was really expensive at 19 Euros / person (22 if not pre-booked), so we didn't try it. We would definitely recommend this place, although the price tag is in line with the comfort this place provides.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear Isa-Francis, Thank you for your visit to Barceló Hamburg and your positive review. We would like to thank you for having enjoyed your visit. Please come back soon to visit us in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    Round Indicators
    Happiness14570563830 Aalborg, Denmark. 05/02/2019 Family

    “Great hotel!”

    We would highly recommend this hotel. The Alster-area is very nice with great restaurants, shopping and culture. The staff is nice, the hotel well maintained and the location is perfect. If you want to visit and experience Hamburg, this is no doubt the place to stay.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you for your visit to Barceló Hamburg and your positive feedback. We are pleased that you enjoyed your visit so much. Please visit us again soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • may 12 2019
    • Business

    Culture43100439309

    “Centrally located hotel with value for money”


    Good business hotel, centrally located with lots of shopping & restaurants all around. The hotel staff were courteous and the service was prompt. Room service was very professional & helpful. Recommended for all business travellers


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you for visiting Barceló Hamburg and for your great feedback. We are pleased that you enjoyed your visit so much. Please visit us again soon. Hamburg is always worth a visit. Thank you and many greetings, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • may 8 2019
    • Gothenburg, Sweden
    • Friends getaway

    950martinl

    “Nice hotel with good location”


    Barcelo Hamburg is a nice and modern hotel with very good location next to Mönckebergstrasse. The staff was service minded and the hotel has a good breakfast to normal rate for this type of hotel. The room was nice modern design but with some wear....... But I can recommend the hotel, especially if you looking for a central location close the shopping streets to reasonable rate.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your stay at Barceló Hamburg and your feedback. Nice that you enjoyed your stay with us. Please come back soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • may 8 2019
    • Couples

    Coastal19883986105

    “Terrible check-in experience”


    The girl at the front desk was very rude and arrogant when we checked in and refused to give us a king bed room as I requested in the reservation three weeks ahead and told us it was because the room we booked was the cheapest, instead of saying standard, that's why they can't offer us a king bed even we said we can wait. The hotel is definitely overpriced, there are many nice hotels in that area within 10 minutes walking distance to the city center and the harbor, even better location than this one, with similar price. The food in the hotel restaurant is also low quality but pricy. The pictures they have on Expedia are very misleading and the room is much worse than what they show on the photos. Definitely not recommend.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest Thank you for your visit and your honest feedback. We have already received your feedback via Expedia. I'm sorry that my colleague didn't serve you friendly. Do you remember the name/person? Please get in touch with me. I regret very much that we could not convince you of our performance. Especially since many of our mattresses can be changed very quickly from Twin to King. Thank you and kind regards, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • may 4 2019
    • Montreal, Canada
    • Couples

    Isa-Francis

    “Very comfortable hotel, conveniently located”


    The room we got was very comfortable and beautiful. It was luxurious for our standards, as it was also quite big. The shower and the toilet were separated, which was very handy to speed up the morning routine. The shower door is a bit see-through, in case it bothers people. The greeting we had was very warm and courteous. It is conveniently located a short 10-minute walk from the train station and about the same distance from the Rauthaus. We thought the breakfast was really expensive at 19 Euros / person (22 if not pre-booked), so we didn't try it. We would definitely recommend this place, although the price tag is in line with the comfort this place provides.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear Isa-Francis, Thank you for your visit to Barceló Hamburg and your positive review. We would like to thank you for having enjoyed your visit. Please come back soon to visit us in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • may 2 2019
    • Aalborg, Denmark
    • Family

    Happiness14570563830

    “Great hotel!”


    We would highly recommend this hotel. The Alster-area is very nice with great restaurants, shopping and culture. The staff is nice, the hotel well maintained and the location is perfect. If you want to visit and experience Hamburg, this is no doubt the place to stay.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you for your visit to Barceló Hamburg and your positive feedback. We are pleased that you enjoyed your visit so much. Please visit us again soon. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Barceló Hotel Surroundings  Hamburg

    Magnificent designer German-style hotel

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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