Facade of the Barceló Mexico Reforma hotel
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Barceló México Reforma

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12.7 km Mexico City International Airport (MEX)

3.4 km Zócalo – Plaza of the Constitution

6.5 km Soumaya Museum

3.6 km Cathedral

Guest reviews.

There is no better expert than a traveller.

Barceló México Reforma

4.0/5 Round Indicators
| 1266 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

694

Very good

27% Complete

350

Average

9% Complete

121

Poor

3% Complete

42

Very poor

4% Complete

59

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    Round Indicators
    edewing Elora, Canada. 06/18/2018 Solo travel

    “Barceló hotel in Mexico City”

    This hotel has everything you need. It’s close to downtown and has realible taxis services . The bell boy Jesus Rodriguez was very good and spoke very clear English. He was always available and very helpful.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Edewing, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

    Round Indicators
    mcintyremanagement 06/17/2018 Business

    “Happy with hotel except misrepresentation of hotel”

    Happy about the whole Hotel except the fact the premium levels included were part of the reason I booked this above others and when I get there they say it wasn’t included by then I was already there as couldn’t cancel

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Mcintyremanagement, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe have taken good note of your comments and are truly sorry you did not feel attended enough as our staff did not explain you the benefits of the Premium Level, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. in a further stay please do not hesiate to contact me. Fernando Romero Quality Manager

    Round Indicators
    Anna-Louise G San Jose, Costa Rica. 06/15/2018 Couples

    “Elegant”

    Beautiful hotel, luxurious a yet feel like home. Everybody receives you with a big smile and eager to help. Front desk id efficient and very polite. The concierge Raul is extremely nice and helpful. The rooms are big and beautiful as the bathrooms. Breakfast, OMG breakfast!!!!! Delicious and there is a special area for low cal diet breakfast, it is the one next to the hostess, regretfully I found out until the last day! Nobody explained or offered. And for all that the price is affordable. Use Uber cars at the hotel are expensive snd Uber is safe and cheap. P.s just remember in CD Mexico calculate 30 minimum for any ride near bye, traffic is hectic

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Anna-Louise G, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Looking forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

    Round Indicators
    ipadilla8700 Los Angeles, California. 06/13/2018 Business

    “LAppl in Mexico”

    The staff was great, I loved the location, my comfy bed and great bathroom furniture. I will go back for sure! Also, I’m so glad that I got the wellness package because the pool, massage and other amenities were very worth the cost.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Ipadilla8700, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló México Reforma hotel and are delighted to read that we were able to match your expectations. As well as you were able to enjoy the amenities that we had to offer such as our uWellness Center and the location of our property. We hope to see you soon on your next trip. Fernando Romero Quality Manager

    Round Indicators
    Paulino S 06/12/2018 Couples

    “A conveniente placê to stay in CDMX”

    Good room, good service, good meals at the hotel restaurant. Here you can find meals served for affordable prices: at breakfest, a variety of tropical fruit as well as local traditional items in a buffer service. You can also lunch and dinner (a la parte service). If you are lucky to get a room at the minta floor you will be close to the swimming pool and fitness equipment. The hotel is nearby the Monumento da Revolução Mexicana, an unforgettable museu you should also visit. I was also well impressed by the first aid medical support due to a small injury during my stay.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Estimado Sr. Paulino, le queremos agradecer por sus valiosos comentarios. Nos alegra saber que su estancia fue mas que placentera, y que haya disfrutado de no solo nuestra ubicación si no también de nuestras áreas del hotel. Esperamos volver a recibirle en su próximo viaje aquí en Hotel Barceló México Reforma. Fernando Romero Gerente de Calidad

    EVALUATION

    Round Indicators

    • june 18 2018
    • Elora, Canada
    • Solo travel

    edewing

    “Barceló hotel in Mexico City”


    This hotel has everything you need. It’s close to downtown and has realible taxis services . The bell boy Jesus Rodriguez was very good and spoke very clear English. He was always available and very helpful.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Edewing, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • june 17 2018
    • Business

    mcintyremanagement

    “Happy with hotel except misrepresentation of hotel”


    Happy about the whole Hotel except the fact the premium levels included were part of the reason I booked this above others and when I get there they say it wasn’t included by then I was already there as couldn’t cancel


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Mcintyremanagement, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe have taken good note of your comments and are truly sorry you did not feel attended enough as our staff did not explain you the benefits of the Premium Level, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. in a further stay please do not hesiate to contact me. Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • june 15 2018
    • San Jose, Costa Rica
    • Couples

    Anna-Louise G

    “Elegant”


    Beautiful hotel, luxurious a yet feel like home. Everybody receives you with a big smile and eager to help. Front desk id efficient and very polite. The concierge Raul is extremely nice and helpful. The rooms are big and beautiful as the bathrooms. Breakfast, OMG breakfast!!!!! Delicious and there is a special area for low cal diet breakfast, it is the one next to the hostess, regretfully I found out until the last day! Nobody explained or offered. And for all that the price is affordable. Use Uber cars at the hotel are expensive snd Uber is safe and cheap. P.s just remember in CD Mexico calculate 30 minimum for any ride near bye, traffic is hectic


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Anna-Louise G, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Looking forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • june 13 2018
    • Los Angeles, California
    • Business

    ipadilla8700

    “LAppl in Mexico”


    The staff was great, I loved the location, my comfy bed and great bathroom furniture. I will go back for sure! Also, I’m so glad that I got the wellness package because the pool, massage and other amenities were very worth the cost.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Ipadilla8700, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló México Reforma hotel and are delighted to read that we were able to match your expectations. As well as you were able to enjoy the amenities that we had to offer such as our uWellness Center and the location of our property. We hope to see you soon on your next trip. Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • june 12 2018
    • Couples

    Paulino S

    “A conveniente placê to stay in CDMX”


    Good room, good service, good meals at the hotel restaurant. Here you can find meals served for affordable prices: at breakfest, a variety of tropical fruit as well as local traditional items in a buffer service. You can also lunch and dinner (a la parte service). If you are lucky to get a room at the minta floor you will be close to the swimming pool and fitness equipment. The hotel is nearby the Monumento da Revolução Mexicana, an unforgettable museu you should also visit. I was also well impressed by the first aid medical support due to a small injury during my stay.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Estimado Sr. Paulino, le queremos agradecer por sus valiosos comentarios. Nos alegra saber que su estancia fue mas que placentera, y que haya disfrutado de no solo nuestra ubicación si no también de nuestras áreas del hotel. Esperamos volver a recibirle en su próximo viaje aquí en Hotel Barceló México Reforma. Fernando Romero Gerente de Calidad

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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