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Barceló Hotel Pool  Puerto Vallarta
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Map and location

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Places of Interest

22.4 km Gustavo Díaz Ordaz International Airport

0 m Mismaloya beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 6756 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

3328

Very good

27% Complete

1850

Average

11% Complete

766

Poor

6% Complete

458

Very poor

5% Complete

354

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    Round Indicators
    ODETAtheOZY 12/03/2019 Friends getaway

    “Great experience and thankful to stuff”

    Barselo Puerto Vallarta is the best choice for sure. Very happy and will recommend to my friends and family. I hope SVH travel agency will set another getaway to visit you guys again. Thank you so very much

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel, we always try to give the best services that you deserve. Once more we thank you for choosing us and look forward to serving you again soon. Sincerely Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Heather M Batavia, New York. 12/03/2019 Couples

    “OUR HAPPY PLACE FOR 12 YEARS”

    this was our 12th year in a row and still no disappointments.......from staff to cleanliness unbelievable...keep up the great job!!!! a lot of same employees year after year which tells it all much improved on food quality always working on improvements which is great

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Heather, Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta, we are thrilled that you have enjoyed your stay. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Again we thank you for this very kind review of our hotel and we look forward to serving you again soon. Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    631frederickr 12/01/2019 Couples

    “Excellent stay at Barcelo Puerto Vallarta”

    We spent a wonderful 10 days at Barcelo Puerto Vallarta in Nov, 2019. We have been going to this resort for about 25 years and have always had a great stay. We many helpful staff members. Special thanks to Veronica Silva in the Vacation Club, Adlina & Lucy in Conceirge Sevices, Oscar Martinez & Alexis Quintero, who were our servers at Breakfast on the Patio, Juanita who prepared the Omelets in the Buffett, Diana Gonzelez who was our server for our special dinner on the deck of our room, Xavier in the Los Arcos Grill. He was so nice & helpful to us. The Housekeepers who kept our room in excellent condition and the guys who refilled out Mini Bar. The were many more, but I cannot remember all names. We enjoy that the resort is small & quiet. We can take a bus or taxi ride to town if we need more to do. Will return again in Feb, 2020.

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Frederick, First of all, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Puerto Vallarta hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home far away from home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    dazzledw2 Los Angeles, California. 11/30/2019 Couples

    “Puerto Vallarta 11-2019”

    We always love Barcelo Puerto Vallarta. The service is great! The food was amazing! We love all the restaurants on the premises! Beautiful property from the jungle straight to the beach! The rooms are huge!! Great swim up bar!

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Firstly, we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes on every visit. Thank you for pointing out the aspects that were to your liking as the quality of our cuisine, the comfort of our suites and the service provided by our staff. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again at this your home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    sanchoc66 Ajijic, Mexico. 11/29/2019 Family

    “Our stay”

    It is not what used to be in the past.Regarding especially the kind people visiting the resort and some other issues.The personal is excellent.no words to describe it .Our second home.Quality of food is not the same,

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Firstly, we thank you for making our Barceló Puerto Vallarta hotel your preferred choice for your holidays in Puerto Vallarta, although we regret that we fell a little short of your expectations this time around. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy in this occasion. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Cordially, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • december 3 2019
    • Friends getaway

    ODETAtheOZY

    “Great experience and thankful to stuff”


    Barselo Puerto Vallarta is the best choice for sure. Very happy and will recommend to my friends and family. I hope SVH travel agency will set another getaway to visit you guys again. Thank you so very much


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel, we always try to give the best services that you deserve. Once more we thank you for choosing us and look forward to serving you again soon. Sincerely Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • december 3 2019
    • Batavia, New York
    • Couples

    Heather M

    “OUR HAPPY PLACE FOR 12 YEARS”


    this was our 12th year in a row and still no disappointments.......from staff to cleanliness unbelievable...keep up the great job!!!! a lot of same employees year after year which tells it all much improved on food quality always working on improvements which is great


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Heather, Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta, we are thrilled that you have enjoyed your stay. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Again we thank you for this very kind review of our hotel and we look forward to serving you again soon. Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • december 1 2019
    • Couples

    631frederickr

    “Excellent stay at Barcelo Puerto Vallarta”


    We spent a wonderful 10 days at Barcelo Puerto Vallarta in Nov, 2019. We have been going to this resort for about 25 years and have always had a great stay. We many helpful staff members. Special thanks to Veronica Silva in the Vacation Club, Adlina & Lucy in Conceirge Sevices, Oscar Martinez & Alexis Quintero, who were our servers at Breakfast on the Patio, Juanita who prepared the Omelets in the Buffett, Diana Gonzelez who was our server for our special dinner on the deck of our room, Xavier in the Los Arcos Grill. He was so nice & helpful to us. The Housekeepers who kept our room in excellent condition and the guys who refilled out Mini Bar. The were many more, but I cannot remember all names. We enjoy that the resort is small & quiet. We can take a bus or taxi ride to town if we need more to do. Will return again in Feb, 2020.


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Frederick, First of all, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Puerto Vallarta hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home far away from home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • november 30 2019
    • Los Angeles, California
    • Couples

    dazzledw2

    “Puerto Vallarta 11-2019”


    We always love Barcelo Puerto Vallarta. The service is great! The food was amazing! We love all the restaurants on the premises! Beautiful property from the jungle straight to the beach! The rooms are huge!! Great swim up bar!


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Firstly, we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes on every visit. Thank you for pointing out the aspects that were to your liking as the quality of our cuisine, the comfort of our suites and the service provided by our staff. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again at this your home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • november 29 2019
    • Ajijic, Mexico
    • Family

    sanchoc66

    “Our stay”


    It is not what used to be in the past.Regarding especially the kind people visiting the resort and some other issues.The personal is excellent.no words to describe it .Our second home.Quality of food is not the same,


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Firstly, we thank you for making our Barceló Puerto Vallarta hotel your preferred choice for your holidays in Puerto Vallarta, although we regret that we fell a little short of your expectations this time around. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy in this occasion. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Cordially, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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