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Barceló Hotel Pool  Puerto Vallarta
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Map and location

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Places of Interest

22.4 km Gustavo Díaz Ordaz International Airport

0 m Mismaloya beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 6251 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

48% Complete

3003

Very good

28% Complete

1771

Average

11% Complete

720

Poor

6% Complete

424

Very poor

5% Complete

333

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    Round Indicators
    Tailene702 07/19/2019 Family

    “Adelina Romero is the best!”

    If you need anything at Barcelo please ask for Adelina Romero at the excursion desk. She has made our trip absolutely amazing. She speaks fluent English and is always willing and ready to help. We booked our excursions with an outside company prior to our arrival and she went out of her way to rearrange our excursions so that we could make the most of out trip! Even if it didn't have anything to do with an excursion she was always willing to help us and get us exactly what we were looking for. She is an angel!
    Round Indicators
    Edward E Houston, Texas. 07/15/2019 Family

    “June vacation”

    The Premium level rooms are always worth the money as my wife and I always enjoy coming and staying in one of the corner Master Suites with a balcony facing the mountains and another balcony facing the bay. Due to the low season and the great price on the property we were able to secure the South Tower Presidential Suite since we had invited our daughter to stay with us. Since it was such a nice suite we mostly spent our time up there and would come down now and then for meals or to get into the pool. June is hot but up there on the enormous 3 sided balcony there was a constant breeze and you never felt hot. Another advantage of the Premium level is that you get to have a choice of one of the nicer restaurants on every day

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Edward, Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, we are thrilled to know that once again our "Premium Level" services were to your liking. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again, we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home far away from home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Viyar El Paso, Texas. 07/08/2019

    “Very good location and excellent food for an all inclusive”

    Although the location is little far from downtown of Puerto Vallarta the Hotel is in an very good location surrounded by vegetation and mountains, several good restaurant with different type of food (asiatic, steak, italian, etc).

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, We would like to thank you for your preference in selecting our Barceló Puerto Vallarta hotel for your holidays, as well as for taking the time to tell us about your recent experience among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Nomad32299848694 07/04/2019 Family

    “Beautiful resort”

    Beautiful resort,awesome views and nobody in my group of 12 got sick. The food is not great but not bad either. I woul reccomend . The staff was very friendly and helpful. I loved the pools we chose a different one each day to lounge by.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to meet your holiday expectations. Thank you for the highlights on the friendliness of our staff and the comfort of our pools. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    lisalE6388DH Lodi, California. 07/04/2019 Family

    “Second time not a charm”

    Food was lacking in flavor and quality and the room needed a lot of TLC. Drinks had very, very little alcohol, but the pool was good! Second time at Barcelo but we won’t return. Disappointed this time around.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Firstly we thank you for making our Barceló Puerto Vallarta your choice hotel for a second visit to Puerto Vallarta, although we regret that we fell a little short of your expectations this time around. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • july 19 2019
    • Family

    Tailene702

    “Adelina Romero is the best!”


    If you need anything at Barcelo please ask for Adelina Romero at the excursion desk. She has made our trip absolutely amazing. She speaks fluent English and is always willing and ready to help. We booked our excursions with an outside company prior to our arrival and she went out of her way to rearrange our excursions so that we could make the most of out trip! Even if it didn't have anything to do with an excursion she was always willing to help us and get us exactly what we were looking for. She is an angel!


    EVALUATION

    Round Indicators

    • july 15 2019
    • Houston, Texas
    • Family

    Edward E

    “June vacation”


    The Premium level rooms are always worth the money as my wife and I always enjoy coming and staying in one of the corner Master Suites with a balcony facing the mountains and another balcony facing the bay. Due to the low season and the great price on the property we were able to secure the South Tower Presidential Suite since we had invited our daughter to stay with us. Since it was such a nice suite we mostly spent our time up there and would come down now and then for meals or to get into the pool. June is hot but up there on the enormous 3 sided balcony there was a constant breeze and you never felt hot. Another advantage of the Premium level is that you get to have a choice of one of the nicer restaurants on every day


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Edward, Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, we are thrilled to know that once again our "Premium Level" services were to your liking. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again, we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home far away from home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • july 8 2019
    • El Paso, Texas

    Viyar

    “Very good location and excellent food for an all inclusive”


    Although the location is little far from downtown of Puerto Vallarta the Hotel is in an very good location surrounded by vegetation and mountains, several good restaurant with different type of food (asiatic, steak, italian, etc).


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, We would like to thank you for your preference in selecting our Barceló Puerto Vallarta hotel for your holidays, as well as for taking the time to tell us about your recent experience among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • july 4 2019
    • Family

    Nomad32299848694

    “Beautiful resort”


    Beautiful resort,awesome views and nobody in my group of 12 got sick. The food is not great but not bad either. I woul reccomend . The staff was very friendly and helpful. I loved the pools we chose a different one each day to lounge by.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to meet your holiday expectations. Thank you for the highlights on the friendliness of our staff and the comfort of our pools. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • july 4 2019
    • Lodi, California
    • Family

    lisalE6388DH

    “Second time not a charm”


    Food was lacking in flavor and quality and the room needed a lot of TLC. Drinks had very, very little alcohol, but the pool was good! Second time at Barcelo but we won’t return. Disappointed this time around.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Firstly we thank you for making our Barceló Puerto Vallarta your choice hotel for a second visit to Puerto Vallarta, although we regret that we fell a little short of your expectations this time around. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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