Barceló Hotel Pool  Puerto Vallarta
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Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Places of Interest

22.4 km Gustavo Díaz Ordaz International Airport

0 m Mismaloya beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 5275 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

46% Complete

2436

Very good

29% Complete

1546

Average

11% Complete

616

Poor

7% Complete

377

Very poor

5% Complete

300

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    Round Indicators
    Vandlan Salt Lake City, Utah. 09/19/2018 Couples

    “Awesome anniversary”

    Went together to celebrate our anniversary and it was simply amazing. The resort was the perfect place to celebrate our marriage and we’ve already started to make plans to return with friends in a few years. I can’t recommend this place highly enough.
    Round Indicators
    Dmh0925 Phoenix, Arizona. 09/15/2018 Couples

    “Awesome ”

    We have been coming here for 20 years plus. As always incredible stay. I can not speak highly enough of the room and more importantly the kind genuine wonderful employees. I was reading some of the prior reviews and I feel pity for those who can find negativity in one of the most beautiful locations imaginable. I feel like I am seeing old friends when we come. I love the all inclusive but it doesn’t stop us from venturing away to enjoy more of the beautiful country. Chico’s paradise, Le Kliff to name a few I would like to give a shout out to Victor Contreras, Edith, Yetrdely A, Marcos, just to name a few. Barcelona easily compares to Le Blanc in Cancun
    Round Indicators
    Blanca G Paris, France. 09/14/2018 Friends getaway

    “Very disappointed ”

    I’m at the hotel right now. Paid a small fortune for a Premium Room and definitely not getting a Premium experience. -Rooms are old and in need of renovation, especially the bathrooms. -Local guests playing loud “Banda” music blasting from large speakers by the pool -Not the type of guests you would expect to find at a quality resort. More like Uber drivers from your average Mexican town. -Premium room amenities missing. No beach towels. No slippers. No Tequila. -Music from the bar playing until way past midnight. Impossible to get some rest.
    Round Indicators
    Sierra S 09/14/2018 Family

    “Canada”

    Hotel was such a great experience! The food and service was amazing! The entertainers were a riot! Special thanks to Candella for being such a great person! Will definitely be coming back with such great staff :)

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Sierra, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and Tripadvisor readers. We would like to thank you for mentioning the aspects that were to your liking as our food. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Candela on your behalf for his contribution to your wellbeing whilst staying among us. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Carlos S 09/13/2018 Friends getaway

    “Bad service ”

    The lost my pairs of jordan at the laundry and they dont even care about it. I still dont have any answer from the concierge. They dont care about what they lost. Never come back at Barcelo... very bad service

    EVALUATION

    Round Indicators

    • september 19 2018
    • Salt Lake City, Utah
    • Couples

    Vandlan

    “Awesome anniversary”


    Went together to celebrate our anniversary and it was simply amazing. The resort was the perfect place to celebrate our marriage and we’ve already started to make plans to return with friends in a few years. I can’t recommend this place highly enough.


    EVALUATION

    Round Indicators

    • september 15 2018
    • Phoenix, Arizona
    • Couples

    Dmh0925

    “Awesome ”


    We have been coming here for 20 years plus. As always incredible stay. I can not speak highly enough of the room and more importantly the kind genuine wonderful employees. I was reading some of the prior reviews and I feel pity for those who can find negativity in one of the most beautiful locations imaginable. I feel like I am seeing old friends when we come. I love the all inclusive but it doesn’t stop us from venturing away to enjoy more of the beautiful country. Chico’s paradise, Le Kliff to name a few I would like to give a shout out to Victor Contreras, Edith, Yetrdely A, Marcos, just to name a few. Barcelona easily compares to Le Blanc in Cancun


    EVALUATION

    Round Indicators

    • september 14 2018
    • Paris, France
    • Friends getaway

    Blanca G

    “Very disappointed ”


    I’m at the hotel right now. Paid a small fortune for a Premium Room and definitely not getting a Premium experience. -Rooms are old and in need of renovation, especially the bathrooms. -Local guests playing loud “Banda” music blasting from large speakers by the pool -Not the type of guests you would expect to find at a quality resort. More like Uber drivers from your average Mexican town. -Premium room amenities missing. No beach towels. No slippers. No Tequila. -Music from the bar playing until way past midnight. Impossible to get some rest.


    EVALUATION

    Round Indicators

    • september 14 2018
    • Family

    Sierra S

    “Canada”


    Hotel was such a great experience! The food and service was amazing! The entertainers were a riot! Special thanks to Candella for being such a great person! Will definitely be coming back with such great staff :)


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Sierra, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and Tripadvisor readers. We would like to thank you for mentioning the aspects that were to your liking as our food. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Candela on your behalf for his contribution to your wellbeing whilst staying among us. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • september 13 2018
    • Friends getaway

    Carlos S

    “Bad service ”


    The lost my pairs of jordan at the laundry and they dont even care about it. I still dont have any answer from the concierge. They dont care about what they lost. Never come back at Barcelo... very bad service


    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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