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Barceló Hotel Interiors  Fès Medina
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map

Map and location

53 Avenue Hassan II   30000 Fez ,   Marruecos  


Places of Interest

14 km Fes–Sais International Airport

1 km Railway Station

2 km Medina

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Fès Medina

4.0/5 Round Indicators
| 895 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

290

Very good

34% Complete

309

Average

21% Complete

190

Poor

6% Complete

56

Very poor

5% Complete

50

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    Round Indicators
    Tomasz S Warsaw, Poland. 09/07/2019

    “Modern hotel in good location”

    This is good and comfortable hotel in central location of Fes ville nouvelle. Despite having “Medina” in name – it is located about 2km from the actual Medina. For us it was not necessarily bad as area around the hotel is nice and its easy to take taxis to Media gates or guided tours (as we did). There is large modern shopping mall with fashion stores, McDonald’s and Carrefour hypermarket just 5 mins walk from the hotel. Underground parking was also convenient. The hotel also has small outdoor pool. The hotel is modern and has European feel. Our suite on the top floor was very nice. Wi-Fi worked perfectly. Breakfast was quite modest - could be improved. We also took half-board dinner, which was good value. Overall its very good modern hotel suitable for both business and tourist visits. However if you seek experience of staying within fascinating Fes Medina (which I heard is most populous urban area in the world without cars access), you need to go for traditional rhiads there.
    Round Indicators
    Travel_bugger007 08/30/2019 Couples

    “Wedding stay”

    We were getting married in Fes and stayed at Barcelo. When we came to Barcelo, we had an issue with our bed the first night. Zaineb quickly resolved the issue and upgraded our room. She upgraded our room once again for the night of the wedding! She helped my wife find and book a lot of things she needed for the wedding. She booked us a hammam and massage. Zaineb is everything you could ask when it comes to service and care. She made us feel at home and she felt like family. If you stay at Barcelo be sure to say hi to her!
    Round Indicators
    medmaha Kuwait City, Kuwait. 08/19/2019 Couples

    “Nice vacation”

    Excellent place to relax. Big room , comfortable bed big and clean bathroom, Nice location in a big beautiful street, near Borg Fes for shopping and getting your needs from Carrefour. Quiet place and well known to everybody.
    Round Indicators
    Ead19 Greater Perth, Australia. 08/02/2019

    “A classy hotel for the area”

    The hotel was very modern, nice and centrally located. The room was spacious and the beds and bathroom were very good. The eating area was very classy, the bar was good (although at the time a bit exclusive for those watching a soccer match. An excellent pool was provided but the very excessive music noise level made it a "no go zone" for us. The meals were good (we had breakfast and dinner there). A good coffee facility was available.

    Manager_Fes2016, General Manager at Barcelo Fes Medina, responded to this review
     Dear Mr. Ead, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. General Manager Barceló Fès Médina

    Round Indicators
    intissaraziz19 08/02/2019 Solo travel

    “Not bad but not good.”

    Preferably the ideal place to stay at in Fes but that's only due to the lack of options. Horrible reception service especially at the check-in. Also the room service food is horrible. Do not order food from there.

    Manager_Fes2016, General Manager at Barcelo Fes Medina, responded to this review
     Dear guest, Firstly we thank you for making our Barceló Fès Médina your choice hotel for your visit to Fez, although we regret that we fell a little short of your expectations this time around. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the réception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. Please accept our most sincere apologies for the service imperfection you describe when ordering your meal through our room service team, there is no excuse for details to be overlooked mostly because we wish to ensure satisfying dining experiences for our guests both when visiting our restaurant and ordering in the room. Rest assured that your comments will assist our team to avoid this from happening in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. General Manager Barceló Fès Médina

    EVALUATION

    Round Indicators

    • september 7 2019
    • Warsaw, Poland

    Tomasz S

    “Modern hotel in good location”


    This is good and comfortable hotel in central location of Fes ville nouvelle. Despite having “Medina” in name – it is located about 2km from the actual Medina. For us it was not necessarily bad as area around the hotel is nice and its easy to take taxis to Media gates or guided tours (as we did). There is large modern shopping mall with fashion stores, McDonald’s and Carrefour hypermarket just 5 mins walk from the hotel. Underground parking was also convenient. The hotel also has small outdoor pool. The hotel is modern and has European feel. Our suite on the top floor was very nice. Wi-Fi worked perfectly. Breakfast was quite modest - could be improved. We also took half-board dinner, which was good value. Overall its very good modern hotel suitable for both business and tourist visits. However if you seek experience of staying within fascinating Fes Medina (which I heard is most populous urban area in the world without cars access), you need to go for traditional rhiads there.


    EVALUATION

    Round Indicators

    • august 30 2019
    • Couples

    Travel_bugger007

    “Wedding stay”


    We were getting married in Fes and stayed at Barcelo. When we came to Barcelo, we had an issue with our bed the first night. Zaineb quickly resolved the issue and upgraded our room. She upgraded our room once again for the night of the wedding! She helped my wife find and book a lot of things she needed for the wedding. She booked us a hammam and massage. Zaineb is everything you could ask when it comes to service and care. She made us feel at home and she felt like family. If you stay at Barcelo be sure to say hi to her!


    EVALUATION

    Round Indicators

    • august 19 2019
    • Kuwait City, Kuwait
    • Couples

    medmaha

    “Nice vacation”


    Excellent place to relax. Big room , comfortable bed big and clean bathroom, Nice location in a big beautiful street, near Borg Fes for shopping and getting your needs from Carrefour. Quiet place and well known to everybody.


    EVALUATION

    Round Indicators

    • august 2 2019
    • Greater Perth, Australia

    Ead19

    “A classy hotel for the area”


    The hotel was very modern, nice and centrally located. The room was spacious and the beds and bathroom were very good. The eating area was very classy, the bar was good (although at the time a bit exclusive for those watching a soccer match. An excellent pool was provided but the very excessive music noise level made it a "no go zone" for us. The meals were good (we had breakfast and dinner there). A good coffee facility was available.


    Manager_Fes2016, General Manager at Barcelo Fes Medina, responded to this review
    Dear Mr. Ead, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. General Manager Barceló Fès Médina

    EVALUATION

    Round Indicators

    • august 2 2019
    • Solo travel

    intissaraziz19

    “Not bad but not good.”


    Preferably the ideal place to stay at in Fes but that's only due to the lack of options. Horrible reception service especially at the check-in. Also the room service food is horrible. Do not order food from there.


    Manager_Fes2016, General Manager at Barcelo Fes Medina, responded to this review
    Dear guest, Firstly we thank you for making our Barceló Fès Médina your choice hotel for your visit to Fez, although we regret that we fell a little short of your expectations this time around. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the réception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. Please accept our most sincere apologies for the service imperfection you describe when ordering your meal through our room service team, there is no excuse for details to be overlooked mostly because we wish to ensure satisfying dining experiences for our guests both when visiting our restaurant and ordering in the room. Rest assured that your comments will assist our team to avoid this from happening in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. General Manager Barceló Fès Médina

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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