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Barceló Hotel Interiors  Fès Medina
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map

Map and location

53 Avenue Hassan II   30000 Fez ,   Marruecos  


Places of Interest

14 km Fes–Sais International Airport

1 km Railway Station

2 km Medina

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Fès Medina

4.0/5 Round Indicators
| 930 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

303

Very good

34% Complete

320

Average

21% Complete

197

Poor

6% Complete

61

Very poor

5% Complete

50

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    Round Indicators
    mrjohnmaroc 11/16/2019 Business

    “Mr John”

    I have stayed here many times and it is always excellent, the service is always professional and the staff are amazing,they are always doing their best to ensure that my stay is perfect.As a frequent traveller I would recommend this hotel 100% to anyone who needs a place to stay to in Fez. Thank Barcelo and I will see you soon I'm sure
    Round Indicators
    eddie t toronto. 11/14/2019 Couples

    “A reliable brand”

    Spent 2 nights here. Centrally located. Friendly and efficient reception. Wifi works great. Dining room service and food quality were excellent. Room was clean and well appointed. Housekeeping did a good job. Good value and highly recommended.

    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
     Dear Eddie, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. And We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Khalil Lebbar Guest Experience Manager Barceló Fés Médina

    Round Indicators
    David R Haifa, Israel. 11/12/2019

    “Good hotel with plumbing problems”

    Nice, clean and centrally located modern hotel in the center of the action. The hotel is not new but in decent shape, however it has some plumbing problems - low water pressure, hot/cold water mix in the shower is not stable, problematic toilet flushing. Good buffet food (variety and quality). Freshly squeezed OJ. Coffee/tea cups are available in the room only on the first night. The hotel caters to tour groups (I counted 5 tour bases) and has only 2 small elevators - not enough! (search for "bulk arrivals").

    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
     Dear Mr. David, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Fès. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Khalil Lebbar Guest Experience Manager Barceló Fès Medina

    Round Indicators
    Cegis360Playground 11/07/2019

    “Beautiful and Friendly”

    This hotel is modern, well appointed and clean. You may dine indoors, on the patio or next to the pool. The bartender, Otterman, is especially friendly and helpful. Because the hotel is in such a great location, you really can't go wrong. Enjoy

    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
     Dear Mrs, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them, and We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Khalil Lebbar Guest Experience Manager Barceló Fès Medina

    Round Indicators
    Dennis M Salado, Texas. 11/07/2019 Couples

    “Pleasant Hotel”

    The hotel is located in a nice section of Fez, on Hassan II Avenue, and close to restaurants and local attractions. The rooms were quite nice and had all the amenities a traveler requires. One thing I don’t understand about the hotels in Morocco is they don’t provide wash cloths. Oh well. The restaurant had a nightly Moroccan buffet, but I wish their alternate menu was larger. The buffet was good, but after a week in the country, Tangine gets a little stale.

    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
     Dear Mr. Dennis, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Fès Medina hotel. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Fés city, Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We Thank you for your insights regarding our buffets, although we lament reading that we couldn’t meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Khalil Lebbar Guest Experience Manager Barceló Fès Medina

    EVALUATION

    Round Indicators

    • november 16 2019
    • Business

    mrjohnmaroc

    “Mr John”


    I have stayed here many times and it is always excellent, the service is always professional and the staff are amazing,they are always doing their best to ensure that my stay is perfect.As a frequent traveller I would recommend this hotel 100% to anyone who needs a place to stay to in Fez. Thank Barcelo and I will see you soon I'm sure


    EVALUATION

    Round Indicators

    • november 14 2019
    • toronto
    • Couples

    eddie t

    “A reliable brand”


    Spent 2 nights here. Centrally located. Friendly and efficient reception. Wifi works great. Dining room service and food quality were excellent. Room was clean and well appointed. Housekeeping did a good job. Good value and highly recommended.


    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
    Dear Eddie, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. And We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Khalil Lebbar Guest Experience Manager Barceló Fés Médina

    EVALUATION

    Round Indicators

    • november 12 2019
    • Haifa, Israel

    David R

    “Good hotel with plumbing problems”


    Nice, clean and centrally located modern hotel in the center of the action. The hotel is not new but in decent shape, however it has some plumbing problems - low water pressure, hot/cold water mix in the shower is not stable, problematic toilet flushing. Good buffet food (variety and quality). Freshly squeezed OJ. Coffee/tea cups are available in the room only on the first night. The hotel caters to tour groups (I counted 5 tour bases) and has only 2 small elevators - not enough! (search for "bulk arrivals").


    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
    Dear Mr. David, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Fès. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Khalil Lebbar Guest Experience Manager Barceló Fès Medina

    EVALUATION

    Round Indicators

    • november 7 2019

    Cegis360Playground

    “Beautiful and Friendly”


    This hotel is modern, well appointed and clean. You may dine indoors, on the patio or next to the pool. The bartender, Otterman, is especially friendly and helpful. Because the hotel is in such a great location, you really can't go wrong. Enjoy


    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
    Dear Mrs, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them, and We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Khalil Lebbar Guest Experience Manager Barceló Fès Medina

    EVALUATION

    Round Indicators

    • november 7 2019
    • Salado, Texas
    • Couples

    Dennis M

    “Pleasant Hotel”


    The hotel is located in a nice section of Fez, on Hassan II Avenue, and close to restaurants and local attractions. The rooms were quite nice and had all the amenities a traveler requires. One thing I don’t understand about the hotels in Morocco is they don’t provide wash cloths. Oh well. The restaurant had a nightly Moroccan buffet, but I wish their alternate menu was larger. The buffet was good, but after a week in the country, Tangine gets a little stale.


    Manager_Fes2016, Guest Relations Manager at Barcelo Fes Medina, responded to this review
    Dear Mr. Dennis, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Fès Medina hotel. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Fés city, Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We Thank you for your insights regarding our buffets, although we lament reading that we couldn’t meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Khalil Lebbar Guest Experience Manager Barceló Fès Medina

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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