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Barceló Costa Ballena Golf & Spa  Hotel Golf Course
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Map and location

Avenida Reina Sofía, s/n. Urbanización Costa Ballena   11520 Rota, Cádiz , Andalucía   España  


Places of Interest

35 km La Parra, Jerez

800 m La Ballena Beach

100 m Costa Ballena Golf Course

49.6 km Port of the Bay of Cadiz

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Ballena Golf & Spa

4.5/5 Round Indicators
| 456 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

59% Complete

272

Very good

29% Complete

134

Average

7% Complete

35

Poor

1% Complete

8

Very poor

1% Complete

7

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    Round Indicators
    olafurj2016 Reykjavik, Iceland. 05/14/2019 Couples

    “Great hotel near good golfcorses”

    Great hotel near good golfcorses. Restaurant with great selection of food every night and a great breakfast selection. Rooms are clean and the beds are very good. The staff is serviceminded. Good spa and great massage.
    Round Indicators
    Chrispee52 Malaga, Spain. 05/07/2019

    “short break”

    excellent hotel food best ever had in hotel, everything spotless, room very nice staff very helpful. Pool area great.very enjoyable break. I would recommend this hotel to anyone.A car is needed, but with a car there is lots to do in the area

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Chrispee, First of all, we would like to thank you on behalf of the entire team for making us share in such a kind review about your recent stay with us. We are delighted to know that both our facilities and our delicious cuisine were to your liking and that you enjoyed a fabulous break. Thank you also for your highlighting on the efforts of our maids to keep our facilities and rooms spotless in order to guarantee our high standards related to cleanliness, as we understand this is something essential for the feeling of well-being. Thank you for your visit, we look forward to welcoming you again soon. We send you a warm greeting from Costa Ballena. Theresa S. Guest Experience

    Round Indicators
    wgclubrichard Birmingham, United Kingdom. 05/07/2019 Friends getaway

    “Golf Group Walsall Golf Club”

    The hotel and golf course are perfect for a golf holiday and staff at both the golf club and hotel are very helpful. The hotel was excellent The golf course is very interesting but not too demanding off the tee It is our third year at the venue

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear wgclubrichard, First of all, we would like to thank you for your loyalty being this the third year that we may welcome you at Barceló Costa Ballena Golf & Spa. We love to see how year after year guest repeat their visit thanks to the efforts of our team to make each stay a special experience. As a team we work passionately not only to develop ourselves looking for the best services and the quality of each of the departments, but also to maintain this unique atmosphere for what we are known for and to be a hotel with charm and personality. Thank you very much for the positive scores and lovely review. We just hope you had a safe journey back home and that we will have the chance to meet you again at our hotel. Best regards. Yours sincerely, Theresa S. Guest Experience

    Round Indicators
    Curious62919432717 Fort Worth, Texas. 05/04/2019 Business

    “Great for business stays”

    Great location and personnel are amazing. You do have to remind them to refill toiletries and coffee during your stay in your room each day. Food is amazing and they provide different options everyday!

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Curious, Firstly, on behalf of the entire team of Barceló Costa Ballena Golf & Spa I like to thank you very much indeed for the time you have taken to share your experience with the TripAdvisor comunity in such a kind way! We will consider your comment regarding the amenities in the room and we will review this issue with the department head. It is thanks to opinions like yours that we can continue to care for and reach the maximum satisfaction of our customers. We always try to please our clients, fully trusting in the chain's philosophy, where we believe in respect, effort and the ability to exceed. Hopefully you continue to stay with us on your next getaways, we would be very happy to welcome you again with the objective to offer you another great experience, even if it is for business. Yours sincerely, Theresa S. Guest Experience

    Round Indicators
    Quest49943052024 05/01/2019 Couples

    “Hospitality below standards and mediocre food”

    Mediocre food for high price and hospitality of staff below standards. Tred mill in gym did not work. Limited choice in food. Location very boring and uninspirational, would recommend to stay in Cadiz city.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Quest, We are very sorry indeed to see that your experience at our hotel was far from satisfying your expectations. We apologize that you were not able to use the tred mill in the gym although we continuously perform maintenance on our equipment. Sometimes a device could be out of order from regular use as it is our priority to guarantee the best condition for the safety of our guests. Unfortunately, we could not fix this device as quickly as we wanted. The management team together with all department heads checks regularly our facilities as well as restaurants' menus and products, undertaking regularly also customer service trainings to ensure the high standards of our brand are always met. Further, we are collectively committed to providing our guests with a pleasant, hassle-free stay. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to cover your needs, for which we again apologise. It would be a pleasure to have the opportunity to welcome you back here or at any of the Barceló hotels in the world and demonstrate our level of hospitality and interest. Kind regards, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 14 2019
    • Reykjavik, Iceland
    • Couples

    olafurj2016

    “Great hotel near good golfcorses”


    Great hotel near good golfcorses. Restaurant with great selection of food every night and a great breakfast selection. Rooms are clean and the beds are very good. The staff is serviceminded. Good spa and great massage.


    EVALUATION

    Round Indicators

    • may 7 2019
    • Malaga, Spain

    Chrispee52

    “short break”


    excellent hotel food best ever had in hotel, everything spotless, room very nice staff very helpful. Pool area great.very enjoyable break. I would recommend this hotel to anyone.A car is needed, but with a car there is lots to do in the area


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Chrispee, First of all, we would like to thank you on behalf of the entire team for making us share in such a kind review about your recent stay with us. We are delighted to know that both our facilities and our delicious cuisine were to your liking and that you enjoyed a fabulous break. Thank you also for your highlighting on the efforts of our maids to keep our facilities and rooms spotless in order to guarantee our high standards related to cleanliness, as we understand this is something essential for the feeling of well-being. Thank you for your visit, we look forward to welcoming you again soon. We send you a warm greeting from Costa Ballena. Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 7 2019
    • Birmingham, United Kingdom
    • Friends getaway

    wgclubrichard

    “Golf Group Walsall Golf Club”


    The hotel and golf course are perfect for a golf holiday and staff at both the golf club and hotel are very helpful. The hotel was excellent The golf course is very interesting but not too demanding off the tee It is our third year at the venue


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear wgclubrichard, First of all, we would like to thank you for your loyalty being this the third year that we may welcome you at Barceló Costa Ballena Golf & Spa. We love to see how year after year guest repeat their visit thanks to the efforts of our team to make each stay a special experience. As a team we work passionately not only to develop ourselves looking for the best services and the quality of each of the departments, but also to maintain this unique atmosphere for what we are known for and to be a hotel with charm and personality. Thank you very much for the positive scores and lovely review. We just hope you had a safe journey back home and that we will have the chance to meet you again at our hotel. Best regards. Yours sincerely, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 4 2019
    • Fort Worth, Texas
    • Business

    Curious62919432717

    “Great for business stays”


    Great location and personnel are amazing. You do have to remind them to refill toiletries and coffee during your stay in your room each day. Food is amazing and they provide different options everyday!


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Curious, Firstly, on behalf of the entire team of Barceló Costa Ballena Golf & Spa I like to thank you very much indeed for the time you have taken to share your experience with the TripAdvisor comunity in such a kind way! We will consider your comment regarding the amenities in the room and we will review this issue with the department head. It is thanks to opinions like yours that we can continue to care for and reach the maximum satisfaction of our customers. We always try to please our clients, fully trusting in the chain's philosophy, where we believe in respect, effort and the ability to exceed. Hopefully you continue to stay with us on your next getaways, we would be very happy to welcome you again with the objective to offer you another great experience, even if it is for business. Yours sincerely, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 1 2019
    • Couples

    Quest49943052024

    “Hospitality below standards and mediocre food”


    Mediocre food for high price and hospitality of staff below standards. Tred mill in gym did not work. Limited choice in food. Location very boring and uninspirational, would recommend to stay in Cadiz city.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Quest, We are very sorry indeed to see that your experience at our hotel was far from satisfying your expectations. We apologize that you were not able to use the tred mill in the gym although we continuously perform maintenance on our equipment. Sometimes a device could be out of order from regular use as it is our priority to guarantee the best condition for the safety of our guests. Unfortunately, we could not fix this device as quickly as we wanted. The management team together with all department heads checks regularly our facilities as well as restaurants' menus and products, undertaking regularly also customer service trainings to ensure the high standards of our brand are always met. Further, we are collectively committed to providing our guests with a pleasant, hassle-free stay. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to cover your needs, for which we again apologise. It would be a pleasure to have the opportunity to welcome you back here or at any of the Barceló hotels in the world and demonstrate our level of hospitality and interest. Kind regards, Theresa S. Guest Experience

    Barceló Costa Ballena Golf & Spa  Hotel Spa

    Fantastic holiday hotel next to a magnificent Atlantic beach.

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