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Barceló Costa Ballena Golf & Spa  Hotel Golf Course
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map

Map and location

Avenida Reina Sofía, s/n. Urbanización Costa Ballena   11520 Rota, Cádiz , Andalucía   España  


Places of Interest

35 km La Parra, Jerez

800 m La Ballena Beach

100 m Costa Ballena Golf Course

49.6 km Port of the Bay of Cadiz

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Ballena Golf & Spa

4.5/5 Round Indicators
| 537 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

59% Complete

322

Very good

29% Complete

157

Average

7% Complete

40

Poor

2% Complete

11

Very poor

1% Complete

7

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    Round Indicators
    Voyager56996461908 07/02/2019 Family

    “Good but expensive for what it is”

    The service is nice but not up to 300 euro a night. No luvgahes taken to the room. Parking in supplement. Wifi code and acces not convenient. Location ok but not on the beach. Overall basic for the price

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Voyager, Firstly, we thank you for making our Barceló Costa Ballena Golf & Spa your choice hotel although we regret that we fell a little short of your expectations. We are very sorry to read that you had difficulties with wireless internet. Especially because our WiFi system should guarantee a fast and hassle-free connection as we understand the importance of this point and we have several servers throughout the hotel which our maintenance staff resets in the case that a customer informs us of a lack of signal. Please allow us to mention that according to the current tourism legislation, only 5-star hotels must have porter service. Further we sincerely regret your dissatisfaction regarding the price-performance ratio as we are studying constantly the best offers in accordance with the hotels of the same category in our area. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again. In the meanwhile we won´t stop improving step by step to offer always charming facilities and of course a professional and charismatic service all the time. Kind regards. Yours sincerely, Theresa S. Guest Experience

    Round Indicators
    socrates-junior Widen, Switzerland. 06/02/2019 Couples

    “Delicious breakfast”

    The breakfast was the best part. The buffet has an enormous selection of choices. There are so many things to try. The quality overall is very good. The rooms are spacious and were very clean. Our room was just next to the pool, I would recommend another one on an upper floor to reduce noise and not have pool guest look into your room. The location is close to the beach, just the golf course is in between. I find the net between the course and the hotel a bit disturbing but better than hit by a golf ball when laying at the pool. The price was very affordable this May and the staff was friendly too. I recommend to run/bike along the beach which is very nice and you will find paved trails.

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Socrates, First of all we would like to thank you for choosing Barceló Costa Ballena Golf & Spa as destination, as well as for the time you have dedicated in sharing this kind and complete review that will serve as a reference to future visitors. Referring to the location of your room we would like to mention that we always assign the rooms according to the reserved category taking into account any special request of our customers as long as the availability allows it, in order to their complete enjoyment. Besides that detail, it makes us very happy to read that our facilities has been to your liking. Our team always strives to offer the best prices and quality standards and in accordance with the area and category. It makes us happy to know that the efforts have been appreciated. We have added the concept “B-likeat” to our varied breakfast buffet which represent a healthy diet, which nowadays has become a way to live and travel better. We seek to offer guests a new experience introducing more local, organic and vegetable products to begin the day with a great kickstart. It is fantastic to know that we hit your taste 100%. Once more, thank you very much for sharing your impressions of your stay Hopefully we will see you again very soon. Kind regards, Theresa S. Guest Experience

    Round Indicators
    Passport37945432358 05/28/2019 Couples

    “Excellent all round!”

    This hotel exceeded expectations and more. Staff were friendly l,food was excellent and rooms were clean and comfortable. 10 lins walk to an amazing beach. Well worth a visit if looking to relax and unwind.

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Passport, First of all we highly appreciate the time you have taken to write this overwhelming review. We read with pleasure that we exceed your expectations and that you fully enjoyed your stay with us. Living with enthusiasm every moment is the essence of Barceló Costa Ballena Golf & Spa, offering a peaceful setting to feel free and let oneself be infected by the optimism that is breathed. Thank you very much for choosing Barceló Costa Ballena Golf & Spa on this occasion, we hope there will be one and many more in the future. Kind regards, Theresa S. Guest Experience

    Round Indicators
    olafurj2016 Reykjavik, Iceland. 05/14/2019 Couples

    “Great hotel near good golfcorses”

    Great hotel near good golfcorses. Restaurant with great selection of food every night and a great breakfast selection. Rooms are clean and the beds are very good. The staff is serviceminded. Good spa and great massage.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Olaf, Thank you very much for having chosen Barceló Costa Ballena Golf & Spa and for having taken the time to share your feedback. Your opinion is very important to us, as our main priority is to achieve guests’ overall satisfaction. It is wonderful to know that all our gastronomy as well services met your expectations and that you felt comfortable all the time. Our cleaning staff works to keep our facilities spotless through strict cleanliness standards. Your praising comment is a great motivation for them, in their desire to continue in this line. Again we thank you for this kind review of our hotel and we look forward to serving you again in the future. Best regards. Yours sincerely, Theresa S. Guest Experience

    Round Indicators
    Chrispee52 Malaga, Spain. 05/07/2019

    “short break”

    excellent hotel food best ever had in hotel, everything spotless, room very nice staff very helpful. Pool area great.very enjoyable break. I would recommend this hotel to anyone.A car is needed, but with a car there is lots to do in the area

    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Chrispee, First of all, we would like to thank you on behalf of the entire team for making us share in such a kind review about your recent stay with us. We are delighted to know that both our facilities and our delicious cuisine were to your liking and that you enjoyed a fabulous break. Thank you also for your highlighting on the efforts of our maids to keep our facilities and rooms spotless in order to guarantee our high standards related to cleanliness, as we understand this is something essential for the feeling of well-being. Thank you for your visit, we look forward to welcoming you again soon. We send you a warm greeting from Costa Ballena. Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • july 2 2019
    • Family

    Voyager56996461908

    “Good but expensive for what it is”


    The service is nice but not up to 300 euro a night. No luvgahes taken to the room. Parking in supplement. Wifi code and acces not convenient. Location ok but not on the beach. Overall basic for the price


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Voyager, Firstly, we thank you for making our Barceló Costa Ballena Golf & Spa your choice hotel although we regret that we fell a little short of your expectations. We are very sorry to read that you had difficulties with wireless internet. Especially because our WiFi system should guarantee a fast and hassle-free connection as we understand the importance of this point and we have several servers throughout the hotel which our maintenance staff resets in the case that a customer informs us of a lack of signal. Please allow us to mention that according to the current tourism legislation, only 5-star hotels must have porter service. Further we sincerely regret your dissatisfaction regarding the price-performance ratio as we are studying constantly the best offers in accordance with the hotels of the same category in our area. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again. In the meanwhile we won´t stop improving step by step to offer always charming facilities and of course a professional and charismatic service all the time. Kind regards. Yours sincerely, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • june 2 2019
    • Widen, Switzerland
    • Couples

    socrates-junior

    “Delicious breakfast”


    The breakfast was the best part. The buffet has an enormous selection of choices. There are so many things to try. The quality overall is very good. The rooms are spacious and were very clean. Our room was just next to the pool, I would recommend another one on an upper floor to reduce noise and not have pool guest look into your room. The location is close to the beach, just the golf course is in between. I find the net between the course and the hotel a bit disturbing but better than hit by a golf ball when laying at the pool. The price was very affordable this May and the staff was friendly too. I recommend to run/bike along the beach which is very nice and you will find paved trails.


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Socrates, First of all we would like to thank you for choosing Barceló Costa Ballena Golf & Spa as destination, as well as for the time you have dedicated in sharing this kind and complete review that will serve as a reference to future visitors. Referring to the location of your room we would like to mention that we always assign the rooms according to the reserved category taking into account any special request of our customers as long as the availability allows it, in order to their complete enjoyment. Besides that detail, it makes us very happy to read that our facilities has been to your liking. Our team always strives to offer the best prices and quality standards and in accordance with the area and category. It makes us happy to know that the efforts have been appreciated. We have added the concept “B-likeat” to our varied breakfast buffet which represent a healthy diet, which nowadays has become a way to live and travel better. We seek to offer guests a new experience introducing more local, organic and vegetable products to begin the day with a great kickstart. It is fantastic to know that we hit your taste 100%. Once more, thank you very much for sharing your impressions of your stay Hopefully we will see you again very soon. Kind regards, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 28 2019
    • Couples

    Passport37945432358

    “Excellent all round!”


    This hotel exceeded expectations and more. Staff were friendly l,food was excellent and rooms were clean and comfortable. 10 lins walk to an amazing beach. Well worth a visit if looking to relax and unwind.


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Passport, First of all we highly appreciate the time you have taken to write this overwhelming review. We read with pleasure that we exceed your expectations and that you fully enjoyed your stay with us. Living with enthusiasm every moment is the essence of Barceló Costa Ballena Golf & Spa, offering a peaceful setting to feel free and let oneself be infected by the optimism that is breathed. Thank you very much for choosing Barceló Costa Ballena Golf & Spa on this occasion, we hope there will be one and many more in the future. Kind regards, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 14 2019
    • Reykjavik, Iceland
    • Couples

    olafurj2016

    “Great hotel near good golfcorses”


    Great hotel near good golfcorses. Restaurant with great selection of food every night and a great breakfast selection. Rooms are clean and the beds are very good. The staff is serviceminded. Good spa and great massage.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Olaf, Thank you very much for having chosen Barceló Costa Ballena Golf & Spa and for having taken the time to share your feedback. Your opinion is very important to us, as our main priority is to achieve guests’ overall satisfaction. It is wonderful to know that all our gastronomy as well services met your expectations and that you felt comfortable all the time. Our cleaning staff works to keep our facilities spotless through strict cleanliness standards. Your praising comment is a great motivation for them, in their desire to continue in this line. Again we thank you for this kind review of our hotel and we look forward to serving you again in the future. Best regards. Yours sincerely, Theresa S. Guest Experience

    EVALUATION

    Round Indicators

    • may 7 2019
    • Malaga, Spain

    Chrispee52

    “short break”


    excellent hotel food best ever had in hotel, everything spotless, room very nice staff very helpful. Pool area great.very enjoyable break. I would recommend this hotel to anyone.A car is needed, but with a car there is lots to do in the area


    BCOSTABALLENA, Director de Relaciones con Clientes at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Chrispee, First of all, we would like to thank you on behalf of the entire team for making us share in such a kind review about your recent stay with us. We are delighted to know that both our facilities and our delicious cuisine were to your liking and that you enjoyed a fabulous break. Thank you also for your highlighting on the efforts of our maids to keep our facilities and rooms spotless in order to guarantee our high standards related to cleanliness, as we understand this is something essential for the feeling of well-being. Thank you for your visit, we look forward to welcoming you again soon. We send you a warm greeting from Costa Ballena. Theresa S. Guest Experience

    Barceló Costa Ballena Golf & Spa  Hotel Spa

    Fantastic holiday hotel next to a magnificent Atlantic beach.

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