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Barceló Granada Congress

Calle Maestro Montero 12   18004 Granada , Andalucía   España  


Places of Interest

19 km Granada Airport

2.6 km Albaicín

2 km The Alhambra

1.4 km Granada Conference and Exhibition Centre

Guest reviews.

There is no better expert than a traveller.

Barceló Granada Congress

4.0/5 Round Indicators
| 1169 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

457

Very good

31% Complete

368

Average

19% Complete

228

Poor

6% Complete

71

Very poor

3% Complete

46

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    Round Indicators
    VKNY44 Melbourne, Australia. 05/11/2018 Friends getaway

    “Really nice hotel”

    Location - was okay, about 30 minute walk to main square. Hotel - really nice hotel. Room - was great. Bed - was great, although sheets were a little too heavy for my liking. Good air conditioning. Bathroom - was nice, although shower was a little high tech with taps and various options, couldn't figure out how to use and bathtub was a little slippery. Breakfast was included - was nice enough. Service - great. Wifi - great.
    Round Indicators
    Claudia W Mt Isa. 05/10/2018 Couples

    “Comfortable and Value for Money”

    Hotel was very comfortable, with friendly and informative staff. Large parking space was a bonus. Walking distance to Granada city, however, public transport is also accessible. Alhambra is only a short taxi ride away and the Hotel will allow cars to remain garaged whistle visiting this site. Surcharge applied.

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Claudia, Thank you for the great feedback from your recent vacation experience at our Barceló Granada Congress; Customer satisfaction is our number one goal and there is nothing better than achieving that, we are happy to learn that both the facilities and the service met all your needs during your stay. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Directora

    Round Indicators
    Janet K Colchester, United Kingdom. 05/10/2018 Friends getaway

    “Excellant”

    Lovely hotel, comfortable beds an room, but no tea or coffee facilities, an no complimentry water, which most hotels have, chose this hotel on reviews an it was on the edge of Granada so easy access to main roads

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Janet, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in our hotel, receive my very best regards from Granada! María Gutiérrez Manager

    Round Indicators
    ToujoursLaRoute Iasi, Romania. 05/08/2018 Couples

    “Surely not a 5* hotel”

    Cold welcome, very poor amenities in the room (no cofee, not even a bottle of water...do not mention about bathrobe or slippers). You want ice in the room? Either you pay 3 eur for the service, or you go yourself to asf for ice at the bar! You also need to pay for the parking and for the breakfast. No swimming pool. On the positive side, it is not too far from centre (still, 15 min walk), room was big and quiet. Obviously far from 5* standards.

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Guest, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. Regarding your comments, we are sorry that our establishment did not match your expectations. Please rest assured we have taken good note of your remarks related to the prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. For your next stay we recommend you to book one of our Junior Suite or Suite where you will have more services like coffee, tea, bathrobe, slippers... For the rest, we celebrate you enjoyed our room and our location just 15 minutes walking far from the heart of the city. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, María Gutiérrez Manager

    Round Indicators
    nevenjerkovic Dubrovnik, Croatia. 05/01/2018 Family

    “Excellent”

    First visit to Granada and first possitive surprise - excellent hotel! I stayed there for 5 nights, each day driving to visit other Andalusia atractions. Very good reception, very good staff and very good restaurant. Nice rooms, very clean and comfortable. Walking distance to the City center

    EVALUATION

    Round Indicators

    • may 11 2018
    • Melbourne, Australia
    • Friends getaway

    VKNY44

    “Really nice hotel”


    Location - was okay, about 30 minute walk to main square. Hotel - really nice hotel. Room - was great. Bed - was great, although sheets were a little too heavy for my liking. Good air conditioning. Bathroom - was nice, although shower was a little high tech with taps and various options, couldn't figure out how to use and bathtub was a little slippery. Breakfast was included - was nice enough. Service - great. Wifi - great.


    EVALUATION

    Round Indicators

    • may 10 2018
    • Mt Isa
    • Couples

    Claudia W

    “Comfortable and Value for Money”


    Hotel was very comfortable, with friendly and informative staff. Large parking space was a bonus. Walking distance to Granada city, however, public transport is also accessible. Alhambra is only a short taxi ride away and the Hotel will allow cars to remain garaged whistle visiting this site. Surcharge applied.


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Claudia, Thank you for the great feedback from your recent vacation experience at our Barceló Granada Congress; Customer satisfaction is our number one goal and there is nothing better than achieving that, we are happy to learn that both the facilities and the service met all your needs during your stay. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Directora

    EVALUATION

    Round Indicators

    • may 10 2018
    • Colchester, United Kingdom
    • Friends getaway

    Janet K

    “Excellant”


    Lovely hotel, comfortable beds an room, but no tea or coffee facilities, an no complimentry water, which most hotels have, chose this hotel on reviews an it was on the edge of Granada so easy access to main roads


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Janet, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in our hotel, receive my very best regards from Granada! María Gutiérrez Manager

    EVALUATION

    Round Indicators

    • may 8 2018
    • Iasi, Romania
    • Couples

    ToujoursLaRoute

    “Surely not a 5* hotel”


    Cold welcome, very poor amenities in the room (no cofee, not even a bottle of water...do not mention about bathrobe or slippers). You want ice in the room? Either you pay 3 eur for the service, or you go yourself to asf for ice at the bar! You also need to pay for the parking and for the breakfast. No swimming pool. On the positive side, it is not too far from centre (still, 15 min walk), room was big and quiet. Obviously far from 5* standards.


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Guest, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. Regarding your comments, we are sorry that our establishment did not match your expectations. Please rest assured we have taken good note of your remarks related to the prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. For your next stay we recommend you to book one of our Junior Suite or Suite where you will have more services like coffee, tea, bathrobe, slippers... For the rest, we celebrate you enjoyed our room and our location just 15 minutes walking far from the heart of the city. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, María Gutiérrez Manager

    EVALUATION

    Round Indicators

    • may 1 2018
    • Dubrovnik, Croatia
    • Family

    nevenjerkovic

    “Excellent”


    First visit to Granada and first possitive surprise - excellent hotel! I stayed there for 5 nights, each day driving to visit other Andalusia atractions. Very good reception, very good staff and very good restaurant. Nice rooms, very clean and comfortable. Walking distance to the City center