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Habitaciones Doble Vista Mar del hotel Barceló Punta Umbría Mar
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Map and location

AV del Océano, s/n   21100 Punta Umbría, Huelva , Andalucía   España  


Places of Interest

110 km San Pablo, Seville

Nuevo Portil Golf Course 8 km

15 km El Rompido + Bellavista golf courses

100 m Punta Umbría beach

Guest reviews.

There is no better expert than a traveller.

Barceló Punta Umbría Mar

4.0/5 Round Indicators
| 2554 Reviews

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

44% Complete

1140

Very good

34% Complete

876

Average

13% Complete

347

Poor

5% Complete

131

Very poor

2% Complete

65

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    Round Indicators
    Lizzy J 06/18/2019 Family

    “Good if you don’t have children”

    Just been to this hotel for 2 weeks - The hotel is very clean , modern , relaxing and up to date. However if you children like myself I wouldn’t recommend this hotel, you couldn’t dine in the evening until 19;30 ridiculous when you have a 2 year old, also asked for my room to be cleaned in the morning as my daughter has an afternoon nap this happened once, the kids club is shocking the lady doesn’t give any activities for your child , the mini disco doesn’t start till 22:00!!! For a 4 star hotel it defiantly doesn’t accommodate children at all , I am not a fussy person but these things need to be sorted out . Apart from that everything great is you would like a relaxing week in the sun

    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
     Dear Lizzy, We first would like to thank you for choosing our Barceló Punta Umbría Mar for your holidays in Huelva and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We also regret that our Kids Club and our Happy Minds Programme couldn´t meet your expectations, at Barceló we have created a new concept of children entertainment aimed at expanding and stimulating creative, interpersonal and environmental sensibility through a well studied program of activities for each group of kids depending on the age range. Unfortunately our program is adapted to children over 4 years, as you can see children can participate as from 4 years old although younger ones can use our facilities with the presence of their parents. We are very sorry to read that your 3 and 4 year old kids didn't take full advantage of the wide array of activities organized by our mini club staff and sincerely hope they will join the activities on a future occasion. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be. Best regards, Pablo Espiño General Manager

    Round Indicators
    Holly6262 06/13/2019

    “Relaxing break”

    Stayed early June, 3rd visit here. Requested high floor sea view as we had before, no complaints with room at all. Always well cleaned, very comfortable large bed with large comfy pillows, great! Niggles with room: air con not great, very warm through the night. Would be nice to have water replaced daily in fridge when all inclusive. Slippers would also be a nice touch as it is supposed to be a superior room, we usually have them at other 4star hotels. Buffet really good, plenty choice, nice paella and gazpacho, if you can’t find food you like you are too fussy! Only disappointment for us this time was the poor evening entertainment. Previously we enjoyed flamenco singing and music outside which was really good. Only one live singing performance this time in the Batavia bar, which turned into a kids’ fun time on the dance floor as it did every night. We tried out the Bingo and Quiz, but it was more fun just to go out for a walk. We love the Spanish atmosphere of this hotel and the boardwalk down to the endless beach so we will visit again.

    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are so greatful to read that the size of the room and the facilities on it was fine for you. About the slipper that is something that we provide under request, so we advice you to contact us directly to reception of through the app to request it next time. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Pablo Espiño Director General

    Round Indicators
    d4069407 Uk. 06/06/2019 Family

    “Exceptional value for money”

    Stayed early June with family (ages 9, 28, 39, 39, 64 and 81). I always book Barcelo hotels and chose this one as it suited everyone within our party and was within budget for everyone. I have stayed at some of the more expensive Barcelo hotels so wasn’t sure how this one would measure up but was really pleased with the standard of facilities and quality considering what we paid. It’s a lovely quiet and relaxed hotel. The rooms are big, bright and clean. The location is beautiful (lovey beach). The pool is gorgeous and not too crowded. Food is a good standard ( there wasn’t as much choice as other Barcelo hotels I have experienced but the hotel was quiet and we were visiting out of the busy season so this wasn’t unexpected). the wine and bar prices are very reasonable and the staff friendly and helpful. The only small problem we had was we found the air con not quite as cool as we would have liked at night. However this was due to the system that is used and the time of year we went ( basically the system adjusts according to the outside temperature and because it was cooler on a night the system wasn’t as cold but our room ended up really warm). It wasn’t unbearable and won’t put me off coming back though. We took a trip into Huelva and Seville both of which were great. It’s a great area to explore. Every meal we had in the local area was excellent and reasonably priced. It’s not a particularly touristy area so if you are look for paddy’s Irish bar serving a full English you won’t find it here. If you are looking for authentic Spanish cuisine and architecture this will be right up your street. We will definitely come back to this hotel if we are looking for a relaxing getaway that isn’t going to cost the earth.
    Round Indicators
    diane d 06/05/2019 Couples

    “Lovely hotel.”

    Lovely hotel with friendly staff. A bit away from town. Lots of private areas to sit. Lots of spanish people use this hotel. Food in restaurant good but food arrived cold 3 times when bought lunch from bar.

    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
     Dear Diane, Thank you very much for sharing this great review of your recent stay at Barceló Punta Umbría Mar. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. At Barcelo we always strive to make meals one of the best experiences among us and we truly regret your disappointment with the temperature of the food. We always try to do the best service and we are very sorry that this time we haven't achieved it. We make a note of your comment to assure our dishes don´t arrive like that again. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Pablo Espiño Director General

    Round Indicators
    elizabethmG7165PY Newtownabbey, United Kingdom. 06/02/2019 Couples

    “Honeymoon all inclusive”

    The date I have here is wrong we were there at the end of September 2014 I forgot I'd never got round to praising this fantastic place. Firstly food was great and fresh every day and night and if you wanted something different at lunch theres a snack bar with burgers and chips etc we couldn't fault the food at all. Hotel is old in some ways but was clean and maids in all the time. Staff were very friendly English not the best but they went above and beyond. My husbands birthday was while we were away and out of nowhere they delivered a cake to our suite they'd obviously seen it on his passport at check in. Pools and patio areas were very clean. We went a few excursions and the hotel gave us packed lunches and helped organise what we wanted. The only down side was it is quite far away from other places but we didn't care we wanted a lovely relaxing honeymoon and we did have 2 beautiful weeks here

    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló hotel expecially after so long and are delighted to read that we were able to match your holiday expectations. We are very happy that you chose us to spend those special days as was your honeymoon and that your experience in our establishment has brought you good memories. We would love to have you back in our hotel and be able to offer you another wonderful stay. Kind regards, Pablo Espiño General Manager

    EVALUATION

    Round Indicators

    • june 18 2019
    • Family

    Lizzy J

    “Good if you don’t have children”


    Just been to this hotel for 2 weeks - The hotel is very clean , modern , relaxing and up to date. However if you children like myself I wouldn’t recommend this hotel, you couldn’t dine in the evening until 19;30 ridiculous when you have a 2 year old, also asked for my room to be cleaned in the morning as my daughter has an afternoon nap this happened once, the kids club is shocking the lady doesn’t give any activities for your child , the mini disco doesn’t start till 22:00!!! For a 4 star hotel it defiantly doesn’t accommodate children at all , I am not a fussy person but these things need to be sorted out . Apart from that everything great is you would like a relaxing week in the sun


    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
    Dear Lizzy, We first would like to thank you for choosing our Barceló Punta Umbría Mar for your holidays in Huelva and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We also regret that our Kids Club and our Happy Minds Programme couldn´t meet your expectations, at Barceló we have created a new concept of children entertainment aimed at expanding and stimulating creative, interpersonal and environmental sensibility through a well studied program of activities for each group of kids depending on the age range. Unfortunately our program is adapted to children over 4 years, as you can see children can participate as from 4 years old although younger ones can use our facilities with the presence of their parents. We are very sorry to read that your 3 and 4 year old kids didn't take full advantage of the wide array of activities organized by our mini club staff and sincerely hope they will join the activities on a future occasion. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be. Best regards, Pablo Espiño General Manager

    EVALUATION

    Round Indicators

    • june 13 2019

    Holly6262

    “Relaxing break”


    Stayed early June, 3rd visit here. Requested high floor sea view as we had before, no complaints with room at all. Always well cleaned, very comfortable large bed with large comfy pillows, great! Niggles with room: air con not great, very warm through the night. Would be nice to have water replaced daily in fridge when all inclusive. Slippers would also be a nice touch as it is supposed to be a superior room, we usually have them at other 4star hotels. Buffet really good, plenty choice, nice paella and gazpacho, if you can’t find food you like you are too fussy! Only disappointment for us this time was the poor evening entertainment. Previously we enjoyed flamenco singing and music outside which was really good. Only one live singing performance this time in the Batavia bar, which turned into a kids’ fun time on the dance floor as it did every night. We tried out the Bingo and Quiz, but it was more fun just to go out for a walk. We love the Spanish atmosphere of this hotel and the boardwalk down to the endless beach so we will visit again.


    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are so greatful to read that the size of the room and the facilities on it was fine for you. About the slipper that is something that we provide under request, so we advice you to contact us directly to reception of through the app to request it next time. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Pablo Espiño Director General

    EVALUATION

    Round Indicators

    • june 6 2019
    • Uk
    • Family

    d4069407

    “Exceptional value for money”


    Stayed early June with family (ages 9, 28, 39, 39, 64 and 81). I always book Barcelo hotels and chose this one as it suited everyone within our party and was within budget for everyone. I have stayed at some of the more expensive Barcelo hotels so wasn’t sure how this one would measure up but was really pleased with the standard of facilities and quality considering what we paid. It’s a lovely quiet and relaxed hotel. The rooms are big, bright and clean. The location is beautiful (lovey beach). The pool is gorgeous and not too crowded. Food is a good standard ( there wasn’t as much choice as other Barcelo hotels I have experienced but the hotel was quiet and we were visiting out of the busy season so this wasn’t unexpected). the wine and bar prices are very reasonable and the staff friendly and helpful. The only small problem we had was we found the air con not quite as cool as we would have liked at night. However this was due to the system that is used and the time of year we went ( basically the system adjusts according to the outside temperature and because it was cooler on a night the system wasn’t as cold but our room ended up really warm). It wasn’t unbearable and won’t put me off coming back though. We took a trip into Huelva and Seville both of which were great. It’s a great area to explore. Every meal we had in the local area was excellent and reasonably priced. It’s not a particularly touristy area so if you are look for paddy’s Irish bar serving a full English you won’t find it here. If you are looking for authentic Spanish cuisine and architecture this will be right up your street. We will definitely come back to this hotel if we are looking for a relaxing getaway that isn’t going to cost the earth.


    EVALUATION

    Round Indicators

    • june 5 2019
    • Couples

    diane d

    “Lovely hotel.”


    Lovely hotel with friendly staff. A bit away from town. Lots of private areas to sit. Lots of spanish people use this hotel. Food in restaurant good but food arrived cold 3 times when bought lunch from bar.


    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
    Dear Diane, Thank you very much for sharing this great review of your recent stay at Barceló Punta Umbría Mar. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. At Barcelo we always strive to make meals one of the best experiences among us and we truly regret your disappointment with the temperature of the food. We always try to do the best service and we are very sorry that this time we haven't achieved it. We make a note of your comment to assure our dishes don´t arrive like that again. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Pablo Espiño Director General

    EVALUATION

    Round Indicators

    • june 2 2019
    • Newtownabbey, United Kingdom
    • Couples

    elizabethmG7165PY

    “Honeymoon all inclusive”


    The date I have here is wrong we were there at the end of September 2014 I forgot I'd never got round to praising this fantastic place. Firstly food was great and fresh every day and night and if you wanted something different at lunch theres a snack bar with burgers and chips etc we couldn't fault the food at all. Hotel is old in some ways but was clean and maids in all the time. Staff were very friendly English not the best but they went above and beyond. My husbands birthday was while we were away and out of nowhere they delivered a cake to our suite they'd obviously seen it on his passport at check in. Pools and patio areas were very clean. We went a few excursions and the hotel gave us packed lunches and helped organise what we wanted. The only down side was it is quite far away from other places but we didn't care we wanted a lovely relaxing honeymoon and we did have 2 beautiful weeks here


    Direccion_BPUMar, Director General at Barcelo Punta Umbria Mar, responded to this review
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló hotel expecially after so long and are delighted to read that we were able to match your holiday expectations. We are very happy that you chose us to spend those special days as was your honeymoon and that your experience in our establishment has brought you good memories. We would love to have you back in our hotel and be able to offer you another wonderful stay. Kind regards, Pablo Espiño General Manager

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