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Barceló Marbella Hotel Views
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Map and location

CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Places of Interest

63 km Malaga/Costa del Sol Airport

100 m Guadalmina Golf Course

3 km San Pedro beach

2 km Bonsai Museum

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Marbella

4.0/5 Round Indicators
| 2366 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

1212

Very good

30% Complete

719

Average

11% Complete

268

Poor

4% Complete

101

Very poor

2% Complete

66

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    Round Indicators
    DEENA G Edgware, United Kingdom. 09/12/2019 Family

    “Fantastic Barcelo Marbella”

    Cannot rate this hotel high enough. The hotel manager Jesus and his assistant went over and above the call of duty to assist us. We booked this hotel for a wedding weekend for family and friends. No complaints! Only downside no porter to carry luggage to room. We will all be returning to the Barcelo. Cannot fault it!
    Round Indicators
    laurabackhouse1 09/11/2019 Friends getaway

    “Nice hotel”

    Nice hotel further out then we realised, food went cold quickly in the buffet. No drinks at lunch or dinner, not allowed to bring own drinks in. Reception staff were lovely. Pool was down on one day which was annoying. Not always shade next to the sunbed unless you get there early.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Laura We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to improve our restaurant service. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    amberjadewilliams 09/11/2019 Couples

    “Lovely hotel”

    Just returned from our stay here, had such a lovely time and would definitely return for another holiday, lovely hotel! The location was also fine, 15 min walk to a bus stop which takes you to Puerto Banus and Marbella old town.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Mrs Williams We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    Burtoni982 Manchester, United Kingdom. 09/11/2019

    “Great hotel.”

    Great place to stay and rooms are large and well decorated but didn't like paying for the parking. Food was amazing and staff at the dining room work hard to make sure nothing is missing. Would not hesitate to go back.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Guest Firstly we would like to thank you for choosing our BarcelóMarbella hotel for your holidays in Marbella and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    BobandMayD Ayr. 09/10/2019 Couples

    “Great location”

    a good location if playing golf or visiting local resorts (free bus service) . The restaurant had a variety of food available . The only minor problem is that although you get a kettle etc, they only supply ONE sachet of coffee per stay (not enough for two people for even the first night

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your expectations. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We have a courtesy sachet of coffee for our guest and we have a card in our rooms to request more sachet of coffee. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 12 2019
    • Edgware, United Kingdom
    • Family

    DEENA G

    “Fantastic Barcelo Marbella”


    Cannot rate this hotel high enough. The hotel manager Jesus and his assistant went over and above the call of duty to assist us. We booked this hotel for a wedding weekend for family and friends. No complaints! Only downside no porter to carry luggage to room. We will all be returning to the Barcelo. Cannot fault it!


    EVALUATION

    Round Indicators

    • september 11 2019
    • Friends getaway

    laurabackhouse1

    “Nice hotel”


    Nice hotel further out then we realised, food went cold quickly in the buffet. No drinks at lunch or dinner, not allowed to bring own drinks in. Reception staff were lovely. Pool was down on one day which was annoying. Not always shade next to the sunbed unless you get there early.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Laura We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to improve our restaurant service. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 11 2019
    • Couples

    amberjadewilliams

    “Lovely hotel”


    Just returned from our stay here, had such a lovely time and would definitely return for another holiday, lovely hotel! The location was also fine, 15 min walk to a bus stop which takes you to Puerto Banus and Marbella old town.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Mrs Williams We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 11 2019
    • Manchester, United Kingdom

    Burtoni982

    “Great hotel.”


    Great place to stay and rooms are large and well decorated but didn't like paying for the parking. Food was amazing and staff at the dining room work hard to make sure nothing is missing. Would not hesitate to go back.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Guest Firstly we would like to thank you for choosing our BarcelóMarbella hotel for your holidays in Marbella and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 10 2019
    • Ayr
    • Couples

    BobandMayD

    “Great location”


    a good location if playing golf or visiting local resorts (free bus service) . The restaurant had a variety of food available . The only minor problem is that although you get a kettle etc, they only supply ONE sachet of coffee per stay (not enough for two people for even the first night


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your expectations. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We have a courtesy sachet of coffee for our guest and we have a card in our rooms to request more sachet of coffee. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A. Guerrero Guest Experience Manager

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