Barceló Hotel Surroundings  Castillo Beach Resort
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

3 km Salinas de Antigua Golf Course

3 km Fuerteventura Golf Course

5 m El Castillo beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Beach Resort

4.0/5 Round Indicators
| 6635 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

42% Complete

2818

Very good

35% Complete

2359

Average

14% Complete

967

Poor

4% Complete

310

Very poor

2% Complete

181

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    Round Indicators
    Departure62344832650 03/25/2019 Couples

    “Great Hotel In Fabulous Surroundings”

    Lovely week away in the sun. Hotel is well maintained... always ground & maintenance staff pottering about tidying up. All staff are very friendly... I would advise trying out some Spanish phrases as all staff are very helpful and very adept at understanding you. The buffet style food is always very tasty and there is always plenty of variety. Will definitely be booking another stay at this hotel.
    Round Indicators
    782karen63 Runcorn, United Kingdom. 03/24/2019 Couples

    “Lovely hotel ”

    Just returned from here and we had a wonderful time. Booked a sea front apartment and were not disappointed. We were on the top floor near to Le Perlita pizzeria. Very large balcony overlooking the beach and also a side balcony leading off the bedroom meant we had sun all day long. We stayed on a self catering basis so can’t comment on the restaurant or food. However we did eat at Le Perlita and it was good food with plenty of it at a reasonable price. Would definitely recommend and would love to return one day. The views from our room
    Round Indicators
    tracycE848WQ Hitchin, United Kingdom. 03/24/2019 Couples

    “Wonderful.”

    I cannot praise the Barcelo Castillo enough. We were visiting Caleta for the second time and had walked past and liked the look of the hotel so we booked a week at the end of the month. We were visiting to celebrate our wedding anniversary and we're given a wonderful room right on the beach. On arrival at our bungalow we found a complimentary bottle of fizz and a box of chocolates. Bungalow was well appointed with everything we needed. WiFi was great and we never had any issues. Room was cleaned everyday with fresh towels. Sheets were changed every other day. We were a little cold our first night with just a sheet as cover and requested a blanket at reception ... we returned to our room later in the day and found not only a blanket folded on the bed but a thin lightweight duvet too. Self catering as we knew the restaurants in town and didn't want to be tied to the complex. We never cooked or used the kitchen but it had everything we would need. Cannot comment on the food. Used 2 of the 3 pools available to us. Cold to start but fine once you were in. Never had an issue looking for a sunbed. And if we didn't want to use the pool area we had loungers on our little terrace. Staff were always happy smiling and helpful. We never had an issue. Supermarket right next to reception well appointed but the gift shop was never open. The one time it was open and I went to go in I was told it was closing. All in all we loved the Barcelo Castillo so much ...... we rebooked the day we got home. We'll be back in June and are already looking forward to our next visit.
    Round Indicators
    Sandra H Horsham West Sussex. 03/23/2019 Family

    “Family friendly hotel”

    Excellent reception staff. Basically the hotel was just what we were looking for. However it was chillier than we realised it would be and therefore we found the pools unusable as they were not heated.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Beach Resort, responded to this review
     Dear Guest, We would like to thank you for choosing Barceló Castillo Beach Resort to spend your holiday on Fuerteventura and to express our gratitude for the comments you made about your recent visit as they help us to understand how our guests experience their stay with us. It is our goal to achieve maximum customer satisfaction and we are delighted to read that your holiday with us was an enjoyable one. We take the opportunity to inform you that at our resort, during the winter season, we have an heated pool available for our guests. The temperature is kept around 25 degrees. It is situated between the miniclub and la Perlita pizzeria. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Marta Gonzato Guest Experience Manager

    Round Indicators
    Pat H London, United Kingdom. 03/22/2019 Couples

    “Great area but disappointed with this resort, especially the food”

    My husband and I have just returned from a 10 night stay here. We went half board. The location was great. The accommodation was good, very clean and spacious. I looked at reviews last year before I booked. They said the food was fantastic. These reviewers must have been eating in a different restaurant to us! We ate in the main restaurant. Food was more often than not, cold and over cooked. Lots of the dishes had no labels, especially the fish and soup, so you didn't know what you were eating. I believe the restaurant is too small for the amount of people, lots of pushing and shoving. Then when you got your food it was difficult to find a table. Nowhere to sit and have a drink and a chat before your dinner. If we return to this area, we'll stay somewhere else probably on a B&B basis as there are lot of nice places to eat. Bars nearby have good entertainment.

    elcastillorrpp, Director de Relaciones Públicas at Barcelo Castillo Beach Resort, responded to this review
     Dear Guest, First of all, we would like to thank you for choosing Barceló Castillo Beach Resort as a destination for your well-deserved holiday. We are known as a Family Resort and we offer more than 450 bungalows and in periods of high occupancy some of the common areas can be full for the number of people staying with us. However, we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Also, we will take in consideration your comment about the temperature of the food and we will pass it to the chef, but we would like to explain you that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate. On the other hand, we are very happy to know you liked our great location, near to the airport and with amazing views to the sea. Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. All the team of Barceló Castillo beach Resort hopes to see you here again and to have the chance to change your impression about the food by doing all our best of making your stay nice and comfortable as you deserve. Best regards, Marta Chincho Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 25 2019
    • Couples

    Departure62344832650

    “Great Hotel In Fabulous Surroundings”


    Lovely week away in the sun. Hotel is well maintained... always ground & maintenance staff pottering about tidying up. All staff are very friendly... I would advise trying out some Spanish phrases as all staff are very helpful and very adept at understanding you. The buffet style food is always very tasty and there is always plenty of variety. Will definitely be booking another stay at this hotel.


    EVALUATION

    Round Indicators

    • march 24 2019
    • Runcorn, United Kingdom
    • Couples

    782karen63

    “Lovely hotel ”


    Just returned from here and we had a wonderful time. Booked a sea front apartment and were not disappointed. We were on the top floor near to Le Perlita pizzeria. Very large balcony overlooking the beach and also a side balcony leading off the bedroom meant we had sun all day long. We stayed on a self catering basis so can’t comment on the restaurant or food. However we did eat at Le Perlita and it was good food with plenty of it at a reasonable price. Would definitely recommend and would love to return one day. The views from our room


    EVALUATION

    Round Indicators

    • march 24 2019
    • Hitchin, United Kingdom
    • Couples

    tracycE848WQ

    “Wonderful.”


    I cannot praise the Barcelo Castillo enough. We were visiting Caleta for the second time and had walked past and liked the look of the hotel so we booked a week at the end of the month. We were visiting to celebrate our wedding anniversary and we're given a wonderful room right on the beach. On arrival at our bungalow we found a complimentary bottle of fizz and a box of chocolates. Bungalow was well appointed with everything we needed. WiFi was great and we never had any issues. Room was cleaned everyday with fresh towels. Sheets were changed every other day. We were a little cold our first night with just a sheet as cover and requested a blanket at reception ... we returned to our room later in the day and found not only a blanket folded on the bed but a thin lightweight duvet too. Self catering as we knew the restaurants in town and didn't want to be tied to the complex. We never cooked or used the kitchen but it had everything we would need. Cannot comment on the food. Used 2 of the 3 pools available to us. Cold to start but fine once you were in. Never had an issue looking for a sunbed. And if we didn't want to use the pool area we had loungers on our little terrace. Staff were always happy smiling and helpful. We never had an issue. Supermarket right next to reception well appointed but the gift shop was never open. The one time it was open and I went to go in I was told it was closing. All in all we loved the Barcelo Castillo so much ...... we rebooked the day we got home. We'll be back in June and are already looking forward to our next visit.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Horsham West Sussex
    • Family

    Sandra H

    “Family friendly hotel”


    Excellent reception staff. Basically the hotel was just what we were looking for. However it was chillier than we realised it would be and therefore we found the pools unusable as they were not heated.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Beach Resort, responded to this review
    Dear Guest, We would like to thank you for choosing Barceló Castillo Beach Resort to spend your holiday on Fuerteventura and to express our gratitude for the comments you made about your recent visit as they help us to understand how our guests experience their stay with us. It is our goal to achieve maximum customer satisfaction and we are delighted to read that your holiday with us was an enjoyable one. We take the opportunity to inform you that at our resort, during the winter season, we have an heated pool available for our guests. The temperature is kept around 25 degrees. It is situated between the miniclub and la Perlita pizzeria. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Marta Gonzato Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 22 2019
    • London, United Kingdom
    • Couples

    Pat H

    “Great area but disappointed with this resort, especially the food”


    My husband and I have just returned from a 10 night stay here. We went half board. The location was great. The accommodation was good, very clean and spacious. I looked at reviews last year before I booked. They said the food was fantastic. These reviewers must have been eating in a different restaurant to us! We ate in the main restaurant. Food was more often than not, cold and over cooked. Lots of the dishes had no labels, especially the fish and soup, so you didn't know what you were eating. I believe the restaurant is too small for the amount of people, lots of pushing and shoving. Then when you got your food it was difficult to find a table. Nowhere to sit and have a drink and a chat before your dinner. If we return to this area, we'll stay somewhere else probably on a B&B basis as there are lot of nice places to eat. Bars nearby have good entertainment.


    elcastillorrpp, Director de Relaciones Públicas at Barcelo Castillo Beach Resort, responded to this review
     Dear Guest, First of all, we would like to thank you for choosing Barceló Castillo Beach Resort as a destination for your well-deserved holiday. We are known as a Family Resort and we offer more than 450 bungalows and in periods of high occupancy some of the common areas can be full for the number of people staying with us. However, we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Also, we will take in consideration your comment about the temperature of the food and we will pass it to the chef, but we would like to explain you that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate. On the other hand, we are very happy to know you liked our great location, near to the airport and with amazing views to the sea. Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. All the team of Barceló Castillo beach Resort hopes to see you here again and to have the chance to change your impression about the food by doing all our best of making your stay nice and comfortable as you deserve. Best regards, Marta Chincho Guest Experience Manager

    Barceló Hotel Beach  Castillo Beach Resort

    Canary Island paradise right on the seafront

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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