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Barceló Oviedo Cervantes Hotel deluxe room
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Map and location

Cervantes, 13   33004 Oviedo , Asturias   España  


Places of Interest

47 km Asturias Airport

750 m Oviedo Railway Station

500 m Bus

30 km Gijon beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Oviedo Cervantes

4.5/5 Round Indicators
| 1152 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

639

Very good

30% Complete

352

Average

9% Complete

115

Poor

2% Complete

32

Very poor

1% Complete

14

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    Round Indicators
    Melissa H 09/17/2019

    “A night in Oviedo”

    What a gorgeous newly renovated hotel! I stayed for one night and enjoyed every aspect of this hotel while there. I conveniently parked my car in the garage below the hotel before checking in. In the evening, I stopped for cocktails at La Palmera del Indiano which is attached/right next door. The cocktails were enough to persuade me to stay for dinner which also did not disappoint. A cheese plate, main course, dessert, and glass of wine later I was happy to fall asleep in the luxurious king size bed in my room. The room was modern, updated, and so clean. Then before checking out I stopped in for breakfast where I had the most beautiful spread of options to fuel up on before departing. The staff was so friendly and accommodating, I would certainly stay again and recommend it to anyone.

    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Oviedo Cervantes was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We thank you for choosing our hotel for your stay and very much look forward to having the opportunity to serve you again in the future. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    ChristopherSBurnett 09/13/2019 Friends getaway

    “A wonderful stay in Oviedo”

    If you're wanting incredible service, with very attentive and kind staff, look no further. The rooms were spotless, comfortable and modern. The dining options, breakfast buffet & La Palmera, were delicious. We had one of our best dinners at La Palmera (and believe me, we were spoiled with food during our entire trip). I think it would be incredibly hard to beat a stay at Barcelo Ovideo Cervantes!

    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Oviedo Cervantes hotel with us and Tripadvisor readers. It gives us great pleasure to know that you had a memorable stay at our hotel thanks to the gastronomy.We are known for offering experiences that make guests happy, and your words confirm that our efforts are bringing the desired results. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    Lasse144 Rungsted, Denmark. 09/09/2019 Couples

    “JUST A CITY HOTEL - NOT AT ALL A 5 * WORTHY”

    Everything about this hotel - apart for the location is so dissapointing' Garage only for small cars - not acceptable No feeling at all of a 5* - just a city business hotel Breakfast one of thw worst selctions I have had for years in a 4 or 5* hotel

    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
     Dear Guest, Although we sincerely regret your disappointment with your stay in our Barceló Oviedo Cervantes, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    veronicab72 London, United Kingdom. 08/01/2019 Couples

    “A great one night stay”

    We stayed at the Barcelo Oviedo for one night during our road trip from Galicia over into France. Our room was very spacious with an excellent bathroom. We stayed in 6 different hotels during our road trip and this room was without doubt the most comfortable during our trip. We didn't have breakfast at the hotel as we were up and out the following day but the hotel is in a great location with many good restaurants and cafes on the doorstep.

    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
     Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Barceló Oviedo Cervantes, to be considered the best hotel you stayed during your tryp is certainly high praise. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    julietheoracle Melbourne, Australia. 07/25/2019

    “Not wonderful”

    The hotel is conveniently located in the town centre. We received a cordial welcome at Reception, but things declined after that. We were delayed in getting to our room, due to the excruciatingly slow lift (elevator). Our room was quite stylish and modern, but just passably clean. We were disappointed the glass partition in the bathroom area was badly cracked. The shower and toilet are in separate, individual rooms with frosted glass walls. These did not provide complete privacy. We have been married 38 years and it did not bother us! It might be embarrassing for friends sharing, however. There was an electric kettle, but only cheap decaf instant coffee was provided. A five star hotel might consider providing a Nescafé machine! On a positive note, the wifi was fast and worked very well. Breakfast was good.

    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel; at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are sincerly sorry to read your dissatisfaction with your room. our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    EVALUATION

    Round Indicators

    • september 17 2019

    Melissa H

    “A night in Oviedo”


    What a gorgeous newly renovated hotel! I stayed for one night and enjoyed every aspect of this hotel while there. I conveniently parked my car in the garage below the hotel before checking in. In the evening, I stopped for cocktails at La Palmera del Indiano which is attached/right next door. The cocktails were enough to persuade me to stay for dinner which also did not disappoint. A cheese plate, main course, dessert, and glass of wine later I was happy to fall asleep in the luxurious king size bed in my room. The room was modern, updated, and so clean. Then before checking out I stopped in for breakfast where I had the most beautiful spread of options to fuel up on before departing. The staff was so friendly and accommodating, I would certainly stay again and recommend it to anyone.


    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Oviedo Cervantes was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We thank you for choosing our hotel for your stay and very much look forward to having the opportunity to serve you again in the future. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    EVALUATION

    Round Indicators

    • september 13 2019
    • Friends getaway

    ChristopherSBurnett

    “A wonderful stay in Oviedo”


    If you're wanting incredible service, with very attentive and kind staff, look no further. The rooms were spotless, comfortable and modern. The dining options, breakfast buffet & La Palmera, were delicious. We had one of our best dinners at La Palmera (and believe me, we were spoiled with food during our entire trip). I think it would be incredibly hard to beat a stay at Barcelo Ovideo Cervantes!


    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Oviedo Cervantes hotel with us and Tripadvisor readers. It gives us great pleasure to know that you had a memorable stay at our hotel thanks to the gastronomy.We are known for offering experiences that make guests happy, and your words confirm that our efforts are bringing the desired results. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    EVALUATION

    Round Indicators

    • september 9 2019
    • Rungsted, Denmark
    • Couples

    Lasse144

    “JUST A CITY HOTEL - NOT AT ALL A 5 * WORTHY”


    Everything about this hotel - apart for the location is so dissapointing' Garage only for small cars - not acceptable No feeling at all of a 5* - just a city business hotel Breakfast one of thw worst selctions I have had for years in a 4 or 5* hotel


    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
    Dear Guest, Although we sincerely regret your disappointment with your stay in our Barceló Oviedo Cervantes, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    EVALUATION

    Round Indicators

    • august 1 2019
    • London, United Kingdom
    • Couples

    veronicab72

    “A great one night stay”


    We stayed at the Barcelo Oviedo for one night during our road trip from Galicia over into France. Our room was very spacious with an excellent bathroom. We stayed in 6 different hotels during our road trip and this room was without doubt the most comfortable during our trip. We didn't have breakfast at the hotel as we were up and out the following day but the hotel is in a great location with many good restaurants and cafes on the doorstep.


    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
    Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Barceló Oviedo Cervantes, to be considered the best hotel you stayed during your tryp is certainly high praise. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    EVALUATION

    Round Indicators

    • july 25 2019
    • Melbourne, Australia

    julietheoracle

    “Not wonderful”


    The hotel is conveniently located in the town centre. We received a cordial welcome at Reception, but things declined after that. We were delayed in getting to our room, due to the excruciatingly slow lift (elevator). Our room was quite stylish and modern, but just passably clean. We were disappointed the glass partition in the bathroom area was badly cracked. The shower and toilet are in separate, individual rooms with frosted glass walls. These did not provide complete privacy. We have been married 38 years and it did not bother us! It might be embarrassing for friends sharing, however. There was an electric kettle, but only cheap decaf instant coffee was provided. A five star hotel might consider providing a Nescafé machine! On a positive note, the wifi was fast and worked very well. Breakfast was good.


    Barcelo_Oviedo, Guest Relations Manager at Barcelo Oviedo Cervantes, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel; at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are sincerly sorry to read your dissatisfaction with your room. our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best regards, Guest Experience Manager Barceló Oviedo Cervantes

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