Barceló Hotel Gastronomy Costa Vasca
;
map

Map and location

Avenida Pio Baroja, 15   20008 San Sebastián , País Vasco   España  


Places of Interest

23.1 km San Sebastián Airport

2.11 km San Sebastian Railway Station

22.6 km Bidasoa Fairgrounds

550 m Ondarreta beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2305 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

39% Complete

906

Very good

40% Complete

931

Average

13% Complete

311

Poor

4% Complete

111

Very poor

1% Complete

46

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    Round Indicators
    canadakate_11 Brighton, Canada. 10/21/2018 Couples

    “Reasonable San Sebastian Option”

    This hotel is a nice property at the top of a hill, behind the seafront and old town. We found the walk down to the promenade took about 10 minutes through a very nice neighbourhood and a lovely park. It would take another 25 min. or so to reach the Old Town (well worth the visit), so likely a taxi would be a great option back at night. The hotel is well-appointed in bright colours as were the individual rooms. The bed was oversized and very comfortable with pillow selection. The bathroom and shower were well lit with plenty of hot water. Finding space for the luggage was tight, so we used the spacious cupboard for this purpose. We would like to have had the tea/coffee option in the room. The breakfast room was cheery, quite spacious and it served one of the best buffets that we had on the north coast. The wait staff were very courteous and helpful. The large lobby area and the public rooms were a feature of the hotel. We would recommend this hotel for a short stay, unless mobility issues were a concern.
    Round Indicators
    Leonard B Cardiff, United Kingdom. 10/21/2018 Couples

    “Comfortable hotel ”

    5th Hotel on onward journey to Bilbao to catch ferry back to UK. Stayed 3 nights not the best location if you want to visit old town where most of the bars & restaurants are, its a good 40 min walk bus at bottom of hill is 1.75 euro or a taxi from hotel is 11 euro. Found hotel room very small but comfortable, disappointed again to find another hotel to turn aircon off in rooms, but on this occasion the temp was OK at night & could leave our balcony door open on jar. Bathroom also very small but again well equipped & both were clean & well presented. Breakfast was buffet style & there was a good choice. As it is a fair distance from old town thought 15 euro a night car parking was a bit over the top, as it was a large open space with plenty of space, but all hotels these days seem to be doing this. If I was staying in San sabastian again I would be inclined to stay nearer the old town, may be a bit more expensive but would be worth it. That is no criticism of the hotel & the staff all seemed very pleasant.
    Round Indicators
    msengp641902 Essen, Germany. 10/20/2018 Couples

    “Our stay in San Sebastian”

    The hotel was overall very good. Breakfast had a very high variety on all kind of fruits, bread, cereals and warm dishes. The staff is very friendly and helpful. We had a nice and clean room.We did not use the Spa Nord the fitness area.The only disadvantage is that the hotel is not facing the waterfront. On the other hand it only takes a 5-10 Minuten walk to the beautiful beach.

    -XperienceManager-, Management at Barcelo Costa Vasca, responded to this review
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at Barceló Costa Vasca hotel and we thank you for your kind recommendation to TripAdvisor’s readers. We are very pleased to read that you liked the room we accommodated you in and that you found it to be clean and comfortable. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious breakfast. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once again we thank you for sharing your experience with us and look forward to serving you in the near future. Best Regards, Management Team Hotel Barcelo Costa Vasca

    Round Indicators
    Aoife C 10/18/2018 Couples

    “Great hotel”

    My husband and I spent 4 nights in Barcelo costa vasta. We paid for a standard room but I think we must have been upgraded as we had a lovely room on the 6th floor room 625. It had a huge bed And a lovely wrap around balcony. The bed and pillows were the most comfortable I’ve ever slept on! The bathroom was a good size with a fantastic shower with separate body jets and a rainfall shower head. One problem is that there are no windows or a decent fan in the bathroom so after a shower the bathroom would be absolutely roasting and steamy for ages. The other drawback was the AC in the room wasn’t that powerful- it was low to mid twenties weather in September so we managed- any hotter we would have been in trouble. We tried the pool on one hot day it was lovely and well maintained and towels provided. We paid for breakfast one day at €21 euro each it is very expensive but I have to say the selection was pretty amazing. There is also the option of coffee and a breakfast items in the bar apparently but we never tried it. We tried the thermal suite one day- this was a lovely experience and I would really recommend but we waited in reception at the spa for 20 minutes constantly being told someone was on their way to us- pretty frustrating. The shuttle bus service was great and runs every 20 minutes until 8.30 at night. It would drop you to main road on front of the beach and was about a 5/6 minutes walk into the old town from there. Alex the driver was really friendly with great advise about the area. It was about a €10 taxi back to the hotel at night. The hotel is on a steep enough hill- but a 5/6 minute march downhill to the gorgeous beach- also coffee shops here for breakfast etc. Overall a great experience with only a few minor issues. I would definetly return again it’s a great comfortable hub to explore San Sebastián then relax in a lovely hotel afterwards.

    -XperienceManager-, Management at Barcelo Costa Vasca, responded to this review
     Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Costa Vasca. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in San Sebastian. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the near future at Barceló Costa Vasca. Best regards, Management Department Hotel Barceló Costa Vasca

    Round Indicators
    mivasc634775 10/15/2018 Couples

    “San Sebastian Trip”

    The excellent treat of the entire stuff of the hotel made our stay very pleasant. Thank you! I am sure that we will come again soon. San Sebastian is one of our favourite city and every time we have some spare time to rest and travell we will definetely come to your hotel.

    -XperienceManager-, Management at Barcelo Costa Vasca, responded to this review
     Dear Guest, Thank you very much for sharing this perfect review about your recent stay at Barceló Costa Vasca. We are thrilled that you have enjoyed your stay in San Sebastián and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of professionalism, warm and memorable experience. Once again, we thank you for sharing your experience with us and look forward to welcome you back in the near future. Best regards, Management Department Hotel Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • october 21 2018
    • Brighton, Canada
    • Couples

    canadakate_11

    “Reasonable San Sebastian Option”


    This hotel is a nice property at the top of a hill, behind the seafront and old town. We found the walk down to the promenade took about 10 minutes through a very nice neighbourhood and a lovely park. It would take another 25 min. or so to reach the Old Town (well worth the visit), so likely a taxi would be a great option back at night. The hotel is well-appointed in bright colours as were the individual rooms. The bed was oversized and very comfortable with pillow selection. The bathroom and shower were well lit with plenty of hot water. Finding space for the luggage was tight, so we used the spacious cupboard for this purpose. We would like to have had the tea/coffee option in the room. The breakfast room was cheery, quite spacious and it served one of the best buffets that we had on the north coast. The wait staff were very courteous and helpful. The large lobby area and the public rooms were a feature of the hotel. We would recommend this hotel for a short stay, unless mobility issues were a concern.


    EVALUATION

    Round Indicators

    • october 21 2018
    • Cardiff, United Kingdom
    • Couples

    Leonard B

    “Comfortable hotel ”


    5th Hotel on onward journey to Bilbao to catch ferry back to UK. Stayed 3 nights not the best location if you want to visit old town where most of the bars & restaurants are, its a good 40 min walk bus at bottom of hill is 1.75 euro or a taxi from hotel is 11 euro. Found hotel room very small but comfortable, disappointed again to find another hotel to turn aircon off in rooms, but on this occasion the temp was OK at night & could leave our balcony door open on jar. Bathroom also very small but again well equipped & both were clean & well presented. Breakfast was buffet style & there was a good choice. As it is a fair distance from old town thought 15 euro a night car parking was a bit over the top, as it was a large open space with plenty of space, but all hotels these days seem to be doing this. If I was staying in San sabastian again I would be inclined to stay nearer the old town, may be a bit more expensive but would be worth it. That is no criticism of the hotel & the staff all seemed very pleasant.


    EVALUATION

    Round Indicators

    • october 20 2018
    • Essen, Germany
    • Couples

    msengp641902

    “Our stay in San Sebastian”


    The hotel was overall very good. Breakfast had a very high variety on all kind of fruits, bread, cereals and warm dishes. The staff is very friendly and helpful. We had a nice and clean room.We did not use the Spa Nord the fitness area.The only disadvantage is that the hotel is not facing the waterfront. On the other hand it only takes a 5-10 Minuten walk to the beautiful beach.


    -XperienceManager-, Management at Barcelo Costa Vasca, responded to this review
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at Barceló Costa Vasca hotel and we thank you for your kind recommendation to TripAdvisor’s readers. We are very pleased to read that you liked the room we accommodated you in and that you found it to be clean and comfortable. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious breakfast. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once again we thank you for sharing your experience with us and look forward to serving you in the near future. Best Regards, Management Team Hotel Barcelo Costa Vasca

    EVALUATION

    Round Indicators

    • october 18 2018
    • Couples

    Aoife C

    “Great hotel”


    My husband and I spent 4 nights in Barcelo costa vasta. We paid for a standard room but I think we must have been upgraded as we had a lovely room on the 6th floor room 625. It had a huge bed And a lovely wrap around balcony. The bed and pillows were the most comfortable I’ve ever slept on! The bathroom was a good size with a fantastic shower with separate body jets and a rainfall shower head. One problem is that there are no windows or a decent fan in the bathroom so after a shower the bathroom would be absolutely roasting and steamy for ages. The other drawback was the AC in the room wasn’t that powerful- it was low to mid twenties weather in September so we managed- any hotter we would have been in trouble. We tried the pool on one hot day it was lovely and well maintained and towels provided. We paid for breakfast one day at €21 euro each it is very expensive but I have to say the selection was pretty amazing. There is also the option of coffee and a breakfast items in the bar apparently but we never tried it. We tried the thermal suite one day- this was a lovely experience and I would really recommend but we waited in reception at the spa for 20 minutes constantly being told someone was on their way to us- pretty frustrating. The shuttle bus service was great and runs every 20 minutes until 8.30 at night. It would drop you to main road on front of the beach and was about a 5/6 minutes walk into the old town from there. Alex the driver was really friendly with great advise about the area. It was about a €10 taxi back to the hotel at night. The hotel is on a steep enough hill- but a 5/6 minute march downhill to the gorgeous beach- also coffee shops here for breakfast etc. Overall a great experience with only a few minor issues. I would definetly return again it’s a great comfortable hub to explore San Sebastián then relax in a lovely hotel afterwards.


    -XperienceManager-, Management at Barcelo Costa Vasca, responded to this review
    Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Costa Vasca. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in San Sebastian. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the near future at Barceló Costa Vasca. Best regards, Management Department Hotel Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • october 15 2018
    • Couples

    mivasc634775

    “San Sebastian Trip”


    The excellent treat of the entire stuff of the hotel made our stay very pleasant. Thank you! I am sure that we will come again soon. San Sebastian is one of our favourite city and every time we have some spare time to rest and travell we will definetely come to your hotel.


    -XperienceManager-, Management at Barcelo Costa Vasca, responded to this review
    Dear Guest, Thank you very much for sharing this perfect review about your recent stay at Barceló Costa Vasca. We are thrilled that you have enjoyed your stay in San Sebastián and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of professionalism, warm and memorable experience. Once again, we thank you for sharing your experience with us and look forward to welcome you back in the near future. Best regards, Management Department Hotel Barceló Costa Vasca

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