Barceló Hotel Gastronomy Costa Vasca
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Map and location

Avenida Pio Baroja, 15   20008 San Sebastián , País Vasco   España  


Places of Interest

23.1 km San Sebastián Airport

2.11 km San Sebastian Railway Station

22.6 km Bidasoa Fairgrounds

550 m Ondarreta beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2482 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

1006

Very good

39% Complete

979

Average

13% Complete

329

Poor

4% Complete

119

Very poor

1% Complete

49

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    Round Indicators
    MattyE123 02/18/2019 Couples

    “Great hotel- Comfy and luxurious”

    Myself and my girlfriend stayed here in Feb 2019 for a 4 day trip of San Sebastian. We thought the hotel was super clean. The food was very tasty and the service was also very good. I love a nice bathroom in a hotel and they have lovely bathrooms in the rooms, the shower is amazing!! I would highly recommend this hotel and would stay here again. One small thing i would criticise is that the spa did not open until 1.30 pm and you are charged 10 euro per person per hour. I feel it should open earlier and you should not have to pay as you are paying for your hotel room. However, all in all a great hotel and with a few minor tweaks could be even better!

    Bcostavasca, Manager at Barcelo Costa Vasca, responded to this review
     Dear Mr Matty, We are thrilled to read that you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting San Sebastián. We are also very pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Please rest assured we have taken good note of your remarks related to the thermal circuit price of our Wellness Center and sincerely regret your dissatisfaction, mostly because we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Once again, we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Management Department Barceló Costa Vasca

    Round Indicators
    Thomas F South Holland Province, The Netherlands. 02/17/2019 Couples

    “Pleasant”

    Nicely renewed and decorated hotel, about 15 miutes walk to famous Concha beach. The hotel has a shuttle service to and from the city center. Our room had a balcony overlooking the pool and the hills, was comfortable and clean. The poolside was very pleasant after a day out to chill, garden was nicely maintained. Good choice of cold and warm dishes for breakfast and really good selection of fresh fruits.

    Bcostavasca, Manager at Barcelo Costa Vasca, responded to this review
     Dear Thomas, Thank you for the great feedback of your summer holiday experience at our Barceló Costa Vasca Hotel; guests' satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are happy to read that you enjoyed our comfortable rooms and facilities and that our breakfast buffet was a great start every morning during the time you spent with us. Once again, we thank you for choosing our hotel for your summer holidays and very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barceló Costa Vasca

    Round Indicators
    mnicholls1956 Melbourne, Australia. 02/02/2019 Couples

    “Not central, but worth staying here”

    Although the property is not near downtown San Sebastián, it is a reasonably priced option. The rooms are large and modern. Parking is easy, although it needs to be paid for. The breakfast buffet has a wide variety of choices.

    -XperienceManager-, Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, thank you very much for sharing your recent experience at Barcelo Costa Vasca Hotel. Your comments represent a sourse of inspiration to all the team members in order to keep improving and delivering an excellent service. Thank you for your comments in regards to the comfort of our large rooms and our breakfast buffet, which offers a variety of more than 100 different fresh products every morning to our guests. Once again, thank you very much for your review. We look forward to receiving you very soon. Best Regards, Management Team Barceló Costa Vasca

    Round Indicators
    Paul M Banbury. 02/01/2019 Business

    “Very nice modern interior”

    I stayed here on business for a couple of nights, along with some colleagues who had a much longer stay. The exterior seems a little 1950s, but inside everything has been refurbished and is very modern. The room was great - very comfortable. Nice minibar on top of a kettle and hot drinks which I like. The breakfast is superb. A really large selection beautifully laid out. The short-order chef does great eggs and omelettes. The bar is a little soul-less, but the staff are friendly and efficient, and the bar food is good. It's nice that there's a piano an a pool table as well. The gym in the basement is great. It's not huge, but there are a couple of treadmills, bikes and other machines, plus a selection of free weights (mostly dumbbells) and most importantly - space to have a floor routine. They are (when I visited) excavating a massive space next door - where the outdoor pool used to be (it doesn't exist any more so ignore the photos), and I gather they are going to build a new very large gym, health-club, spa, etc., so that will be great when ready. The staff on reception didn't seem very friendly - not sure why, but at check-in and out they gave the impression that you were bothering them from doing something else. Apart from that it's great, and if I came to this area again, I'd still be happy to come back.

    -XperienceManager-, Manager at Barcelo Costa Vasca, responded to this review
     Dear Mr Paul, Thank you very much for sharing this great review of your recent stay at Barceló Costa Vasca. We are delighted to know that you have enjoyed your stay and we certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are happy to read that our facilities exceeded your expectations and met your needs during your business stay with us. Thank you for mentioning the comfort of our rooms and our breakfast buffet, considered one of the best in town. Once again, we thank you for choosing our hotel during your time in San Sebastián and we very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barcelo Costa Vasca

    Round Indicators
    Gail J 01/26/2019 Couples

    “Good hotel, bit far out of old town”

    The hotel was lovely, although there were some building works next door which were noisy. We were at the opposite end of the hotel but the breakfast room wasn't. Very good choice and quality of food at breakfast.The car parking was expensive but if you ask for a ticket from the hotel you save 5 Euros per day. We stayed in January so weren't there for the beaches, more for the old town. The weather made a walk there unpleasant although it was downhill or flat. A taxi was about 8 to 10 Euro and the reception can order one which arrives very quickly (couple of minutes). We didn't use the restaurant but it didn't look inviting to us. Parking on the Saturday night was busy, we got in about 4pm and got a space but later people were double parking. The hotel was easy to find with Sat Nav.

    -XperienceManager-, Gerente at Barcelo Costa Vasca, responded to this review
     Dear Mr Gail, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We do apologise if the noyse generated by the constructions next to the hotel disturbed your rest during your stay with us. Once again, we thank you for choosing our hotel for your holidays and very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • february 18 2019
    • Couples

    MattyE123

    “Great hotel- Comfy and luxurious”


    Myself and my girlfriend stayed here in Feb 2019 for a 4 day trip of San Sebastian. We thought the hotel was super clean. The food was very tasty and the service was also very good. I love a nice bathroom in a hotel and they have lovely bathrooms in the rooms, the shower is amazing!! I would highly recommend this hotel and would stay here again. One small thing i would criticise is that the spa did not open until 1.30 pm and you are charged 10 euro per person per hour. I feel it should open earlier and you should not have to pay as you are paying for your hotel room. However, all in all a great hotel and with a few minor tweaks could be even better!


    Bcostavasca, Manager at Barcelo Costa Vasca, responded to this review
    Dear Mr Matty, We are thrilled to read that you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting San Sebastián. We are also very pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Please rest assured we have taken good note of your remarks related to the thermal circuit price of our Wellness Center and sincerely regret your dissatisfaction, mostly because we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Once again, we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Management Department Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • february 17 2019
    • South Holland Province, The Netherlands
    • Couples

    Thomas F

    “Pleasant”


    Nicely renewed and decorated hotel, about 15 miutes walk to famous Concha beach. The hotel has a shuttle service to and from the city center. Our room had a balcony overlooking the pool and the hills, was comfortable and clean. The poolside was very pleasant after a day out to chill, garden was nicely maintained. Good choice of cold and warm dishes for breakfast and really good selection of fresh fruits.


    Bcostavasca, Manager at Barcelo Costa Vasca, responded to this review
    Dear Thomas, Thank you for the great feedback of your summer holiday experience at our Barceló Costa Vasca Hotel; guests' satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are happy to read that you enjoyed our comfortable rooms and facilities and that our breakfast buffet was a great start every morning during the time you spent with us. Once again, we thank you for choosing our hotel for your summer holidays and very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • february 2 2019
    • Melbourne, Australia
    • Couples

    mnicholls1956

    “Not central, but worth staying here”


    Although the property is not near downtown San Sebastián, it is a reasonably priced option. The rooms are large and modern. Parking is easy, although it needs to be paid for. The breakfast buffet has a wide variety of choices.


    -XperienceManager-, Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, thank you very much for sharing your recent experience at Barcelo Costa Vasca Hotel. Your comments represent a sourse of inspiration to all the team members in order to keep improving and delivering an excellent service. Thank you for your comments in regards to the comfort of our large rooms and our breakfast buffet, which offers a variety of more than 100 different fresh products every morning to our guests. Once again, thank you very much for your review. We look forward to receiving you very soon. Best Regards, Management Team Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • february 1 2019
    • Banbury
    • Business

    Paul M

    “Very nice modern interior”


    I stayed here on business for a couple of nights, along with some colleagues who had a much longer stay. The exterior seems a little 1950s, but inside everything has been refurbished and is very modern. The room was great - very comfortable. Nice minibar on top of a kettle and hot drinks which I like. The breakfast is superb. A really large selection beautifully laid out. The short-order chef does great eggs and omelettes. The bar is a little soul-less, but the staff are friendly and efficient, and the bar food is good. It's nice that there's a piano an a pool table as well. The gym in the basement is great. It's not huge, but there are a couple of treadmills, bikes and other machines, plus a selection of free weights (mostly dumbbells) and most importantly - space to have a floor routine. They are (when I visited) excavating a massive space next door - where the outdoor pool used to be (it doesn't exist any more so ignore the photos), and I gather they are going to build a new very large gym, health-club, spa, etc., so that will be great when ready. The staff on reception didn't seem very friendly - not sure why, but at check-in and out they gave the impression that you were bothering them from doing something else. Apart from that it's great, and if I came to this area again, I'd still be happy to come back.


    -XperienceManager-, Manager at Barcelo Costa Vasca, responded to this review
    Dear Mr Paul, Thank you very much for sharing this great review of your recent stay at Barceló Costa Vasca. We are delighted to know that you have enjoyed your stay and we certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are happy to read that our facilities exceeded your expectations and met your needs during your business stay with us. Thank you for mentioning the comfort of our rooms and our breakfast buffet, considered one of the best in town. Once again, we thank you for choosing our hotel during your time in San Sebastián and we very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barcelo Costa Vasca

    EVALUATION

    Round Indicators

    • january 26 2019
    • Couples

    Gail J

    “Good hotel, bit far out of old town”


    The hotel was lovely, although there were some building works next door which were noisy. We were at the opposite end of the hotel but the breakfast room wasn't. Very good choice and quality of food at breakfast.The car parking was expensive but if you ask for a ticket from the hotel you save 5 Euros per day. We stayed in January so weren't there for the beaches, more for the old town. The weather made a walk there unpleasant although it was downhill or flat. A taxi was about 8 to 10 Euro and the reception can order one which arrives very quickly (couple of minutes). We didn't use the restaurant but it didn't look inviting to us. Parking on the Saturday night was busy, we got in about 4pm and got a space but later people were double parking. The hotel was easy to find with Sat Nav.


    -XperienceManager-, Gerente at Barcelo Costa Vasca, responded to this review
    Dear Mr Gail, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We do apologise if the noyse generated by the constructions next to the hotel disturbed your rest during your stay with us. Once again, we thank you for choosing our hotel for your holidays and very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barceló Costa Vasca

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