Servicio de habitaciones del hotel Occidental The Public
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Map and location

Kocatepe Mah 25   Abdulhak Hamit Cad , Beyoglu   Istanbul  


Places of Interest

20.4 km Atatürk International Airport

900 m Taksim metro station

141.62 m Tram stop

3.2 km Sirkeci Railway Station

Guest reviews.

There is no better expert than a traveller.

Barceló Istanbul

5.0/5 Round Indicators
| 24 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

87% Complete

21

Very good

8% Complete

2

Average

4% Complete

1

Poor

4% Complete

1

Very poor

0% Complete

0

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    Round Indicators
    AssiaErih 02/09/2019 Business

    “Best stay ever”

    Don’t know from where to start !! But one of the best place that anyone can wish to stay in ! As a woman tidy clean room is one of the most thing I’m looking for, We came as a couple everything was perfect thanks to the staff who answered and helped in all ways and never hesitate to any requests I ask they speak a perfect English which hard enough to find in Istanbul. All of them try their best to make our stay unforgettable. A special thanks also to madam Eyfer hope I wrote the name well who everyday make our room better after a crazy mess we make 😛 . The breakfast was really lovely and delicious ! The whole environment was really comforting and most clean Thanks to the Barcelo’s equipment for everything and for making us very satisfied this will not be my last visit here for sure !

    cmbarceloturkey, Guest Relations Manager at Barcelo Istanbul, responded to this review
     Dear AssiaErih, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum Guest satisfaction and we are delighted to hear that your holiday at Barceló Istanbul was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards,

    Round Indicators
    muhammadm22 02/07/2019 Business

    “Horrible staff poor heating”

    Un respectful staff Heating is poor Hot water needs 5 mins after opening shower fawcet I have ordered some disposable cubs from room service because their cubs are dirty and they tell me ok we will bring, but nobody come
    Round Indicators
    Leonidas M Athens, Greece. 01/29/2019 Couples

    “We will be back the soonest !”

    We will be back the soonest to re-enjoy the hospitality of barcelo hotel. Thanks very much all the staff for their behavior which made our stay unforgetable.We had an upgrade to an astonishing room with an excellent vue.

    cmbarceloturkey, Ön Büro Müdürü at Barcelo Istanbul, responded to this review
     Dear Leonidas M , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló lstanbul hotel and are delighted to read that we were able to reach your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards , The hotel Management

    Round Indicators
    Roving64455577303 01/21/2019 Business

    “Top of taksim hotels..really!”

    Top bathroom and very calm sleep.. Excellant treatment from staff there.. Location still in center of taksim.. Close to everything..Deluxe rooms are too recommended..Gym and top floor are too recommended also specially its free of charge..

    cmbarceloturkey, Ön Büro Müdürü at Barcelo Istanbul, responded to this review
     Dear Roving64455577303 , First of all, we would like to thank you for your staying at Barcelo Istanbul . Please kindly be informed that, your review has been shared with our concerned department managers. Your review will be saved and evaluated as very important advices in order to improve our service standards. We hope to accommodate you with our improved service quality and Barcelo Istanbul hospitality for the next time. Best Regards , The Hotel Management

    Round Indicators
    abdelhamidg2016 Bejaia, Algeria. 01/04/2019 Family

    “Tourism ”

    Hi everybody. I'm staying in room 609 from Jan 2nd till 9th , So far the hotel is clean, well located, not very noisy , ths front office staff is nice, however , you have to plan to buy before coming in a lot of bottles of water, because after the cleaning room , no water inside the room even if Barcelo is 5 stars hotel . Everyday , you should ask the reception staff to send one bottle . They resolve it with immediate effect, my Thanks to them. But I do consider that we should not ask for such things, from my point of view noting that's a 5 stars hotel . Additional to this, if you want to do a gym , you have to take with you a towel and water from the room, because nothing available in the fitness room . I was quiet surprised. Anyways , in general , the location and the staff of the hotel are very good and I advise to book in Barcelo if they will fix the above small issues . ( no swimming pool for those who like to swim on winter) . Regards

    EVALUATION

    Round Indicators

    • february 9 2019
    • Business

    AssiaErih

    “Best stay ever”


    Don’t know from where to start !! But one of the best place that anyone can wish to stay in ! As a woman tidy clean room is one of the most thing I’m looking for, We came as a couple everything was perfect thanks to the staff who answered and helped in all ways and never hesitate to any requests I ask they speak a perfect English which hard enough to find in Istanbul. All of them try their best to make our stay unforgettable. A special thanks also to madam Eyfer hope I wrote the name well who everyday make our room better after a crazy mess we make 😛 . The breakfast was really lovely and delicious ! The whole environment was really comforting and most clean Thanks to the Barcelo’s equipment for everything and for making us very satisfied this will not be my last visit here for sure !


    cmbarceloturkey, Guest Relations Manager at Barcelo Istanbul, responded to this review
    Dear AssiaErih, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum Guest satisfaction and we are delighted to hear that your holiday at Barceló Istanbul was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards,

    EVALUATION

    Round Indicators

    • february 7 2019
    • Business

    muhammadm22

    “Horrible staff poor heating”


    Un respectful staff Heating is poor Hot water needs 5 mins after opening shower fawcet I have ordered some disposable cubs from room service because their cubs are dirty and they tell me ok we will bring, but nobody come


    EVALUATION

    Round Indicators

    • january 29 2019
    • Athens, Greece
    • Couples

    Leonidas M

    “We will be back the soonest !”


    We will be back the soonest to re-enjoy the hospitality of barcelo hotel. Thanks very much all the staff for their behavior which made our stay unforgetable.We had an upgrade to an astonishing room with an excellent vue.


    cmbarceloturkey, Ön Büro Müdürü at Barcelo Istanbul, responded to this review
    Dear Leonidas M , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló lstanbul hotel and are delighted to read that we were able to reach your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards , The hotel Management

    EVALUATION

    Round Indicators

    • january 21 2019
    • Business

    Roving64455577303

    “Top of taksim hotels..really!”


    Top bathroom and very calm sleep.. Excellant treatment from staff there.. Location still in center of taksim.. Close to everything..Deluxe rooms are too recommended..Gym and top floor are too recommended also specially its free of charge..


    cmbarceloturkey, Ön Büro Müdürü at Barcelo Istanbul, responded to this review
    Dear Roving64455577303 , First of all, we would like to thank you for your staying at Barcelo Istanbul . Please kindly be informed that, your review has been shared with our concerned department managers. Your review will be saved and evaluated as very important advices in order to improve our service standards. We hope to accommodate you with our improved service quality and Barcelo Istanbul hospitality for the next time. Best Regards , The Hotel Management

    EVALUATION

    Round Indicators

    • january 4 2019
    • Bejaia, Algeria
    • Family

    abdelhamidg2016

    “Tourism ”


    Hi everybody. I'm staying in room 609 from Jan 2nd till 9th , So far the hotel is clean, well located, not very noisy , ths front office staff is nice, however , you have to plan to buy before coming in a lot of bottles of water, because after the cleaning room , no water inside the room even if Barcelo is 5 stars hotel . Everyday , you should ask the reception staff to send one bottle . They resolve it with immediate effect, my Thanks to them. But I do consider that we should not ask for such things, from my point of view noting that's a 5 stars hotel . Additional to this, if you want to do a gym , you have to take with you a towel and water from the room, because nothing available in the fitness room . I was quiet surprised. Anyways , in general , the location and the staff of the hotel are very good and I advise to book in Barcelo if they will fix the above small issues . ( no swimming pool for those who like to swim on winter) . Regards


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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