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Habitación del hotel Occidental The Public
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map

Map and location

Kocatepe Mah 25   Abdulhak Hamit Cad , Beyoglu   Istanbul  


Places of Interest

20.4 km Atatürk International Airport

900 m Taksim metro station

141.62 m Tram stop

3.2 km Sirkeci Railway Station

Guest reviews.

There is no better expert than a traveller.

Barceló Istanbul

4.5/5 Round Indicators
| 270 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

73% Complete

199

Very good

15% Complete

41

Average

8% Complete

22

Poor

2% Complete

6

Very poor

0% Complete

2

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    Round Indicators
    daria_lansink St. Petersburg, Russia. 12/07/2019 Business

    “Unhelpful and rud staff”

    The hotel just does not deserve a 5* star rating. The major drawback is the unprofessionalism and total lack of client-orientedness of the staff starting at the reception to the reservations manager. The hotel forgot to send an invoice for our stay to our company, therefore we had to pay for our stay by ourselves. The reception couldn't answer our questions and referred to the Sales manager who was there only during the office hours which was totally unhelpful. Instead of helping they were trying to avoid the problem and referred from one person to another. The staff at the reception spoke bad English. The check-in and check-out took way too much time. When we arrived, there were no towels and bath robes in the room. The soap dish in the bathroom was broken. At the bar there were not enough Gin Tonic glasses for a group of only 5 people, so 1 person had to drink it from a beer glass. We were not allowed to have an express breakfast before our business meeting (which was only a glass of juice, coffee and a small croissant) while we had to skip the regular breakfast which we have paid for. Money paid for nothing! Although the room and the location were good, the experience was totally ruined by the staff. I would not recommend this hotel to anybody.
    Round Indicators
    Ipekeriksson Norrkoping, Sweden. 12/04/2019 Couples

    “Big and clean hotel with a lot of elevators”

    Big hotel with big and comfy rooms. Good stuff in reception. Very helpful! The hotel have a lot of elevators so you never have to wait. Wellnesscenter have steamer, Hamam for only men or woman and also a big who couple can ise together. Most foregn visitors mot many turks. Very good cleaning and new towels and shampoo when needed. A red or Green lamp outsider the Door so you dont have to hang out the '' do mot disturb'' woch was good! Really recomends this hotel! Near everything in taksim. Just a bit difficult for taxi to find the hotel.
    Round Indicators
    632dejib London, United Kingdom. 12/01/2019 Couples

    “Exceptional!! ...Can't wait to come back. ”

    We looked at several other hotels before deciding on Barcelo, and what an amazing choice we made. We were having a couple of days layover before our onward journey so we needed somewhere close to everything and this hotel surpassed our expectations. Upon arrival we were warmly greeted and taken to reception. The reception is modern with a friendly and very professional staff. At check-in we were surprisingly upgraded to 'Junior Suite' and boy what a room. The room is well appointed and has every single thing a human can need in a hotel. Breakfast was fantastic and provided every we needed. Breakfast staff were prompt and attentive. My wife and I can't wait to go back for a longer stay. Thank you for Barcelo for a great stay... We are definitely coming back!!
    Round Indicators
    Alicemihailescu Beausoleil, Monaco. 11/26/2019 Family

    “Great hotel stay”

    I booked two rooms for 3 nights in Barcelo Istanbul, we were very happy with the facilities, comfort, gym, would recommend it and return. I can't speak about the food because we mostly ate outside the hotel, but i imagine it should have been very good.
    Round Indicators
    886arisb 11/21/2019 Business

    “Great Experience.”

    Very Friendly Staff, the hotel is in a very good location only 5’ walking distance from the Taxim square. The breakfast is very good with many options. Clean room and 24HRS room service with a lot of options to choose from.

    EVALUATION

    Round Indicators

    • december 7 2019
    • St. Petersburg, Russia
    • Business

    daria_lansink

    “Unhelpful and rud staff”


    The hotel just does not deserve a 5* star rating. The major drawback is the unprofessionalism and total lack of client-orientedness of the staff starting at the reception to the reservations manager. The hotel forgot to send an invoice for our stay to our company, therefore we had to pay for our stay by ourselves. The reception couldn't answer our questions and referred to the Sales manager who was there only during the office hours which was totally unhelpful. Instead of helping they were trying to avoid the problem and referred from one person to another. The staff at the reception spoke bad English. The check-in and check-out took way too much time. When we arrived, there were no towels and bath robes in the room. The soap dish in the bathroom was broken. At the bar there were not enough Gin Tonic glasses for a group of only 5 people, so 1 person had to drink it from a beer glass. We were not allowed to have an express breakfast before our business meeting (which was only a glass of juice, coffee and a small croissant) while we had to skip the regular breakfast which we have paid for. Money paid for nothing! Although the room and the location were good, the experience was totally ruined by the staff. I would not recommend this hotel to anybody.


    EVALUATION

    Round Indicators

    • december 4 2019
    • Norrkoping, Sweden
    • Couples

    Ipekeriksson

    “Big and clean hotel with a lot of elevators”


    Big hotel with big and comfy rooms. Good stuff in reception. Very helpful! The hotel have a lot of elevators so you never have to wait. Wellnesscenter have steamer, Hamam for only men or woman and also a big who couple can ise together. Most foregn visitors mot many turks. Very good cleaning and new towels and shampoo when needed. A red or Green lamp outsider the Door so you dont have to hang out the '' do mot disturb'' woch was good! Really recomends this hotel! Near everything in taksim. Just a bit difficult for taxi to find the hotel.


    EVALUATION

    Round Indicators

    • december 1 2019
    • London, United Kingdom
    • Couples

    632dejib

    “Exceptional!! ...Can't wait to come back. ”


    We looked at several other hotels before deciding on Barcelo, and what an amazing choice we made. We were having a couple of days layover before our onward journey so we needed somewhere close to everything and this hotel surpassed our expectations. Upon arrival we were warmly greeted and taken to reception. The reception is modern with a friendly and very professional staff. At check-in we were surprisingly upgraded to 'Junior Suite' and boy what a room. The room is well appointed and has every single thing a human can need in a hotel. Breakfast was fantastic and provided every we needed. Breakfast staff were prompt and attentive. My wife and I can't wait to go back for a longer stay. Thank you for Barcelo for a great stay... We are definitely coming back!!


    EVALUATION

    Round Indicators

    • november 26 2019
    • Beausoleil, Monaco
    • Family

    Alicemihailescu

    “Great hotel stay”


    I booked two rooms for 3 nights in Barcelo Istanbul, we were very happy with the facilities, comfort, gym, would recommend it and return. I can't speak about the food because we mostly ate outside the hotel, but i imagine it should have been very good.


    EVALUATION

    Round Indicators

    • november 21 2019
    • Business

    886arisb

    “Great Experience.”


    Very Friendly Staff, the hotel is in a very good location only 5’ walking distance from the Taxim square. The breakfast is very good with many options. Clean room and 24HRS room service with a lot of options to choose from.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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