Barceló Tambor Beach  Hotel Beach

Barceló Tambor

Texto: 43469 Located on Tambor Beach, beautiful natural landscapes surround this all-inclusive resort. Playa Tambor, Puntarenas | Postal code: 771-1150 Tambor
+506 2683 03 03 +506 2683 03 09
Barceló Tambor Texto: 43469 4 out of 5 based on 1499 ratings. 1499 user reviews.
Barceló Tambor reviewed by Mario A on . STAFF ROCKS 🤘🏽 The best all included i’ve experienced in my own country, food was great, service was accurate, shows were really well performed and their staff members are all awesome people! Even learned to dance... Rating: 5
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Barceló Tambor

Playa Tambor, Puntarenas   Postal code: 771-1150 Tambor  


Places of Interest

3.2 km Tambor Airport

32 m Playa Tambor

1 km Los Delfines Golf Club

18 km Curú National Park

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Tambor

4.0/5 Round Indicators
| 1510 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

726

Very good

26% Complete

401

Average

13% Complete

205

Poor

6% Complete

101

Very poor

5% Complete

77

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    Round Indicators
    rojicha07 San Jose, Costa Rica. 11/17/2017 Couples

    “Very nice hotel”

    We enjoyed very much our stay at this hotel. The facilities are very nice and widespread. The food is great and with a lot of variety. The rooms are nice, but they are already showing their age. Overall cleanliness could be a little better. Mini bar is daily restocked with water and sodas. Service from everyone in the hotel was very good as well. The beach is nice. Shows were fantastic at nights. It's a really good option for an all inclusive hotel if you don't want to spend much.

    Jonathan M, Revenue manager at Barcelo Tambor, responded to this review
     Dear rojicha07: We would like to thank you for your preference in selecting our Barceló Tambor hotel for your holidays, as well as for taking the time to tell us about your recent experience among us. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Marly123 Toronto, Canada. 11/12/2017

    “Great Stay!”

    We had a great stay here, our room was large and spacious, the food was great and service was wonderful! we would highly recommend this resort! Resort is clean, a small section of the pool was shut down for cleaning during our visit but aside from that all was great!

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Marly 123: We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Tambor hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Mario A 11/01/2017 Friends getaway

    “STAFF ROCKS 🤘🏽”

    The best all included i’ve experienced in my own country, food was great, service was accurate, shows were really well performed and their staff members are all awesome people! Even learned to dance bachata with the best teacher Valeria 🏹👣👌🏽👻❤️I’ll be back soon 😊

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Mario A: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Jeisontorres San Jose, Costa Rica. 09/29/2017 Family

    “Amazing Staff”

    One more Family Vacation! Stayed there Sep 26 - Sep 28! Nice hotel and the most important part: The Staff. Edwin (Fernandez I think) Capitan de Saloneros. An amazing person! He knows what customer service is about and he is very professional!! Congrats Edwin, you are doing great! Regards, Jeison Torres, Laura & Franklin Solorzano! Besides that, the food quality has decrease the last years.

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Jaisontorres; Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    AGMG2 09/13/2017 Couples

    “Absolutely Awful!!!!!”

    When we arrived they gave us very little information about hotel, restaurants etc. no welcome drink or anything to make you feel welcomed. we had to ask many questions to get any answers about anything we needed to know for our stay. Very little English at all even at front desk. We Paid $180 extra for premium package to be told it's only to have premium drinks in the mini bar. Drinks are made with cheap cheap liquor from a plastic bottle. Order a drink at dinner and never came, even after an hour. Room was old and very dirty. Toilet, phone and ac didn't work. Remote control and hair dryer were missing from the room. Then found some kind of black bugs in the bed we took pics of. we were suppose to stay there several nights but we left early the next morning. No manager on duty in the mornings so no one could help us with a refund. I'm disappointed this is a Barcelo hotel. Awful awful experience.

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear AGMG2: First of all, I highly appreciate for sending this information about your experience in Tambor. Indeed, we also sorry the inconvenient occurred during your last stay in our resort. For us is very important to give an immediate solution to made up observations coming for our clients. During your stay our staff made the biggest try in providing an excellent service. In our hotel, the premium level is reserved in minibars of each room, however, our manager in duty authorized for your own consumption this kind of beverage in our bars as well. Also, we express our apologies regarding the waiting time when ordering your premium drink at the El Rancho Restaurant. In regards the technical issues which happened within your room were fixed and resolved as soon as was possible. Additionally, about the room´s cleanness, we are sorry for not having been informed ahead in order to solve the problem. It is for us very relevant to be efficient total in this area. Our cleaning staff is always willing to find a real-time solution for every problem or inconvenient. Due to the mentioned incidents the manager in duty proceeded the 19th to make the official return of the two nights which were not enjoyed. Once again, I appreciate your kindness in providing part of your worthy time in making a formal complaint about your situation inside our hotel. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • november 17 2017
    • San Jose, Costa Rica
    • Couples

    rojicha07

    “Very nice hotel”


    We enjoyed very much our stay at this hotel. The facilities are very nice and widespread. The food is great and with a lot of variety. The rooms are nice, but they are already showing their age. Overall cleanliness could be a little better. Mini bar is daily restocked with water and sodas. Service from everyone in the hotel was very good as well. The beach is nice. Shows were fantastic at nights. It's a really good option for an all inclusive hotel if you don't want to spend much.


    Jonathan M, Revenue manager at Barcelo Tambor, responded to this review
    Dear rojicha07: We would like to thank you for your preference in selecting our Barceló Tambor hotel for your holidays, as well as for taking the time to tell us about your recent experience among us. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • november 12 2017
    • Toronto, Canada

    Marly123

    “Great Stay!”


    We had a great stay here, our room was large and spacious, the food was great and service was wonderful! we would highly recommend this resort! Resort is clean, a small section of the pool was shut down for cleaning during our visit but aside from that all was great!


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Dear Marly 123: We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Tambor hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • november 1 2017
    • Friends getaway

    Mario A

    “STAFF ROCKS 🤘🏽”


    The best all included i’ve experienced in my own country, food was great, service was accurate, shows were really well performed and their staff members are all awesome people! Even learned to dance bachata with the best teacher Valeria 🏹👣👌🏽👻❤️I’ll be back soon 😊


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Dear Mario A: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • september 29 2017
    • San Jose, Costa Rica
    • Family

    Jeisontorres

    “Amazing Staff”


    One more Family Vacation! Stayed there Sep 26 - Sep 28! Nice hotel and the most important part: The Staff. Edwin (Fernandez I think) Capitan de Saloneros. An amazing person! He knows what customer service is about and he is very professional!! Congrats Edwin, you are doing great! Regards, Jeison Torres, Laura & Franklin Solorzano! Besides that, the food quality has decrease the last years.


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Dear Jaisontorres; Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • september 13 2017
    • Couples

    AGMG2

    “Absolutely Awful!!!!!”


    When we arrived they gave us very little information about hotel, restaurants etc. no welcome drink or anything to make you feel welcomed. we had to ask many questions to get any answers about anything we needed to know for our stay. Very little English at all even at front desk. We Paid $180 extra for premium package to be told it's only to have premium drinks in the mini bar. Drinks are made with cheap cheap liquor from a plastic bottle. Order a drink at dinner and never came, even after an hour. Room was old and very dirty. Toilet, phone and ac didn't work. Remote control and hair dryer were missing from the room. Then found some kind of black bugs in the bed we took pics of. we were suppose to stay there several nights but we left early the next morning. No manager on duty in the mornings so no one could help us with a refund. I'm disappointed this is a Barcelo hotel. Awful awful experience.


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear AGMG2: First of all, I highly appreciate for sending this information about your experience in Tambor. Indeed, we also sorry the inconvenient occurred during your last stay in our resort. For us is very important to give an immediate solution to made up observations coming for our clients. During your stay our staff made the biggest try in providing an excellent service. In our hotel, the premium level is reserved in minibars of each room, however, our manager in duty authorized for your own consumption this kind of beverage in our bars as well. Also, we express our apologies regarding the waiting time when ordering your premium drink at the El Rancho Restaurant. In regards the technical issues which happened within your room were fixed and resolved as soon as was possible. Additionally, about the room´s cleanness, we are sorry for not having been informed ahead in order to solve the problem. It is for us very relevant to be efficient total in this area. Our cleaning staff is always willing to find a real-time solution for every problem or inconvenient. Due to the mentioned incidents the manager in duty proceeded the 19th to make the official return of the two nights which were not enjoyed. Once again, I appreciate your kindness in providing part of your worthy time in making a formal complaint about your situation inside our hotel. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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