Occidental Grand Papagayo Resort Hotel Beach

Occidental Papagayo - Adults only

Texto: 44146 Luxurious, all inclusive, adults only resort in the stunning natural setting of the Gulf of Papagayo. Blvd. Playa Hermosa 800mts al norte | 48-5000 Golfo de Papagayo | Guanacaste | Costa Rica
+ 50 626 908 000 + 50 626 720 057
Occidental Papagayo - Adults only Texto: 44146 4 out of 5 based on 2917 ratings. 2917 user reviews.
Occidental Papagayo - Adults only reviewed by Jane G on . Beautiful blue ocean resort Great place to stay. Great weather, great staff, very helpful and friendly. The beds were comfy, the views of the ocean beautiful. Food was good and varied, so you didn't get sick of eating at the... Rating: 4
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Occidental Papagayo - Adults only

Blvd. Playa Hermosa 800mts al norte   48-5000 Golfo de Papagayo   Guanacaste   Costa Rica  


Places of Interest

23 km Daniel Oduber Quirós International Airport

31 km Gulf of Papagayo

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Guest reviews.

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Occidental Papagayo - Adults only

4.0/5 Round Indicators
| 2945 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

34% Complete

1016

Very good

33% Complete

988

Average

16% Complete

493

Poor

9% Complete

266

Very poor

6% Complete

185

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    Round Indicators
    154992Christine_B Kingston, Canada. 02/21/2017 Couples

    “Wonderful service!!”

    My husband and I travelled to this resort the week of Feb 13, 2017. The grounds are nice, views are spectacular. Cannot say enough about the wonderful service and great food. We ate at the a la carte restaurants 5 times during the week which were great, the Oriental being our favorite. The food was great in all the restaurants, and the drinks were always great. The complaints we had were about the lack of washrooms by the beach, and the bar is a distance as well. The beach was a disappointment every time I went in the water I was stung by a jellyfish, once very badly. They have a spray bottle with vinegar in it close by so I think this is a common occurrence not sure if it is like this everywhere. The tide also came in everyday in the afternoon so you had to vacate the beach earlier than I wanted.. Our room was the furthest away, the positive was great views, but lots of hills and stairs to go anywhere. The room was Ok, ran out of hot water for a few days, and had little bugs all over our hutch by the coffee machine. Not sure what they were, but I ended up with lots of bites on my legs, not sure if it was room or beach. Went on a few excursions enjoyed both, booked them in Playa del Coco at adventure tours, cheaper and very good. Overall thought this was a great resort, I think the service was certainly the best part .
    Round Indicators
    691dan Minnesota. 02/21/2017 Family

    “Perfect vacation!”

    To get to this resort, I made reservations online through mardi tours. It cost $62 for 7 of us which we paid when we arrived at the hotel. Marvin met us outside the airport with our name on a sign. He gave us information about the country. The resort is beautiful! There are a lot of steps. The best thing about this resort are the people! Rodrigo is the best driver! He takes you to and from the room to the dining area. He would wave and smile every time he saw us. Niseth, who is the buffet hostess would greet us and make sure our group of 7 were able to sit together. Michael, Princess Dianna, Phobio went out of there way to make our vacation fun. We went on the sunset walk 2 nights. They would answer all our questions about life in Costa Rica. They took our pictures, brought champagne for a toast on valentines day. Michael also did the archery with our group and we felt he was family. We noticed that the employees work in lots of different area. We had 2 bartenders that went out of there way. Olman at the beach bar, always greeted us and made good drinks. He would make specials. Marvin at the bar up top would make drinks that we looked up on line. They also had a special valentines day special where they made special drinks in the lobby. Christian on beach knew everything about the ocean fish and critters we found in the rocks and on the beach. He also brought out the kyacks and the paddle boards. And we can not forget Larry on the beach! He gave us great tips on poisonous apples, where the monkeys were and had a lot of information about life in Costa Rica. My family booked an excursion with him and had a great time. We enjoyed the wild life. The raccoon would have come into your room if you let them. YUCK! Lots of iguanas, You see monkeys every day. Flowering trees and cactus. Temperatures in the 90's all week. The rooms were clean and large. The grounds were well kept. The food was great! Nice variety. We were able to eat at all 3 specialty restaurants. The best was the people! Thank you all!
    Round Indicators
    Joseph F 02/20/2017 Couples

    “Had a blast. Go see Larry”

    We booked tours through our travel agent and although they were good tours they were a little out-of-the-way. One trip was 4 hours away from the hotel. We met Larry on the beach and he helped us with the rest of our tours. He was awesome and helped us pick tours that suited us. So if you're going I suggest to wait to book tours and meet Larry on the beach. He is at the hotel beach entrance everyday.
    Round Indicators
    goodhart2017 Cape Girardeau, Missouri. 02/19/2017 Family

    “Beautiful, awesome resort!”

    Negative: After reading some of the negative comments about this resort I was a bit hesitant to go! The comments about the food being “boring and the same” did not ring true with me. The comments about “too much walking” and “too many stairs” were exactly what I loved about the place. The grounds were beautiful and I saw some new flower or new plant with each walk. The comment about the bug spray being sprayed every night was very true and a bit overwhelming. But I found the guy spraying to make sure he took the long way around people and even waited for me to snap one more picture and leave the area before he resumed spraying. But because he sprayed, I did not need the bug spray I brought along until I went off the resort. Positives: Awesome, beautiful place. Here are my thoughts. . . Room: The ocean view room was spacious, clean, with lots of storage and drawer space, safes in the room, very large shower, and the toiletries included far exceeding my expectations. The view was awesome and I saw monkey, a variety of birds and iguanas outside my doors. I loved the decks which had chairs and a table with a drying rack for swim suits and towels. People: I have never seen a group of people work harder at trying to make everything happen and everything fantastic for our group. I went with 6 other family members and every time, the employees worked hard to allow us all to sit together. The host, Liseth was very friendly and always had a smile. Marysol was also very helpful. My favorite bartender down by the beach was Olman who always greeted us with a smile and welcome, very helpful in helping get the perfect drink, and created new drinks that are now on my “favorite list”. Ask Olman to make you his “Special” which adds a dash of red wine on the top! Marvin and Bryan also knows how to make awesome drinks and didn’t mind making some I found on-line as long as I could show them the recipe. Activates: Wow, wow, and WOW! Our family love activities and I’m going to have to return because I didn’t get to get everything done! Christian down at the beach was so helpful in identifying the different sea creatures and plants. He also was helpful in helping us with Kayaking and paddle boarding. How fun to enjoy these activities. Michael and Olman helped us get two different archery games going which was great fun! But I think the best activity was the walk to see the sunset which we did two different nights. Princes Diana and Prince Charles (Fabio) along with Michael (Who brought the champagne for Valentine Day walk) made the walks awesome! They answered questions on the way; they got together a group picture and helped take pictures of us with the sun setting behind us. And having a champagne toast on Valentine’s Day while watching the sun set on the ocean made this Valentines my best ever! And last but not least was Rodrigo our shuttle driver! He made the shuttle ride fun and memorable! He, like all the others always wave and great us with a smile! Oh, there were even games in the bar to play! Exertions: We met Mr. Larry on the beach and felt like we already knew him. He and Raffaele took us out for a day trip to the zip-lines (which was awesome!) hanging bridge (beautiful), the waterfalls (nice hike), the mud baths with natural sauna (very cool thing to experience), and to the volcano was also awesome. The best part was learning more about the culture of Costa Rica which Larry was very informative. He even stopped to show us about cashews and how they are grown. The meal at the local restaurant serving authentic area food was also excellent and very filling! Other Excursions: Others staying at the hotel used the excursions through the hotel and they were all very pleased with their trips. The fishing excursions sounded like they were very fun and very cheap (compared to the US!) Everyone here in Costa Rica really want you to have a good time and they go out of their way to make that happen! Beach: Loved, loved, loved the beach. There was a beautiful sandy area and then a rocky area also for exploring. (I was glad we brought water shoes to be able to walk on the rocks during low tide.) The beach area was not very crowed and there were extra chairs all of the time. There were always security around and Christian or someone else were always there to help out if needed. They have lots of activities to do. One activity I would like to recommend is a nature walk with Christian to point out sea life or about the beach area to tell us “inlanders” (I live in Missouri) more things about the area. We walked out on the rocks at low tide and turned over a couple of rocks to find star fish and other things. I would have loves to have someone point out what things were. Make sure you go down to the beach in the evening with a flashlight to watch all the crabs. And if the moon is up, you will not be disappointed with the view! Grounds: The grounds were kept impeccably clean. I loved the monkeys, all the birds, the white/brown squirrels, the iguanas, but we were not real excited about the raccoons (but they were fun to watch). The flowers were beautiful, the trees and plants were lush. The view to the ocean bay was perfect with chairs placed at different areas to just sit and enjoy. Food: After figuring out when the different areas were opened, we were never disappointed. We ate at all three specialty restaurants and our whole group was pleased with their meals. And we would be overfull when we got finished. We loved that we were all able to sit together for a relaxing meal. We got receipts each time we made our reservations in the mornings and never had any problems. The buffet was excellent with so many food choices we never left hungry. The fresh fruit, the local food, the variety offered and changed every night, the different kinds of fresh breads, the deserts, oh my. And the drinks! So many to choose from, so little time! And everyone working was friendly, cheerful, and ready to help! I guess I should have put in my “negative” part that clothes do shrink when staying here! So, so delicious! These people plus all the others I failed to write down their names, made this trip amazing! Everyone was so cheerful and welcoming! They all seemed to love what they were doing! will recommend this place to everyone! It was 5 out 5 for me and my husband!

    Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review
     Dear goodhart2017; Thank you for your fabulous review of Occidental Papagayo. We are delighted that you choose us as your holiday destination. We aim to provide each and every guest with a wonderful and memorable experience and I am so pleased that we did it for you. We would also like to say how grateful we are to you for your descriptive review highlighting important features of the resort and activities in the area providing our future guests with useful tips and suggestions that will enhance their vacation experience. We look forward to welcoming you back in your next vacation. Kind Regards, Mr. Jean Marie P General Manager

    Round Indicators
    catherineptfitness Oxford Mills, Ontario. 02/19/2017 Couples

    “Occidental - Grand Papagayo (Costa Rica)”

    We had an excellent trip. The staff were very helpful and accommodating. The food was amazing. There was always a free lounge chair at the pool or beach. We are actually looking at going back in the future.

    Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review
     Dear catherineptfitness; Thank you very much for sharing this great review of your recent stay at our Occidental Papagayo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Kind Regards, Mr. Jean Marie P General Manager

    EVALUATION

    Round Indicators

    • february 21 2017
    • Kingston, Canada
    • Couples

    154992Christine_B

    “Wonderful service!!”


    My husband and I travelled to this resort the week of Feb 13, 2017. The grounds are nice, views are spectacular. Cannot say enough about the wonderful service and great food. We ate at the a la carte restaurants 5 times during the week which were great, the Oriental being our favorite. The food was great in all the restaurants, and the drinks were always great. The complaints we had were about the lack of washrooms by the beach, and the bar is a distance as well. The beach was a disappointment every time I went in the water I was stung by a jellyfish, once very badly. They have a spray bottle with vinegar in it close by so I think this is a common occurrence not sure if it is like this everywhere. The tide also came in everyday in the afternoon so you had to vacate the beach earlier than I wanted.. Our room was the furthest away, the positive was great views, but lots of hills and stairs to go anywhere. The room was Ok, ran out of hot water for a few days, and had little bugs all over our hutch by the coffee machine. Not sure what they were, but I ended up with lots of bites on my legs, not sure if it was room or beach. Went on a few excursions enjoyed both, booked them in Playa del Coco at adventure tours, cheaper and very good. Overall thought this was a great resort, I think the service was certainly the best part .


    EVALUATION

    Round Indicators

    • february 21 2017
    • Minnesota
    • Family

    691dan

    “Perfect vacation!”


    To get to this resort, I made reservations online through mardi tours. It cost $62 for 7 of us which we paid when we arrived at the hotel. Marvin met us outside the airport with our name on a sign. He gave us information about the country. The resort is beautiful! There are a lot of steps. The best thing about this resort are the people! Rodrigo is the best driver! He takes you to and from the room to the dining area. He would wave and smile every time he saw us. Niseth, who is the buffet hostess would greet us and make sure our group of 7 were able to sit together. Michael, Princess Dianna, Phobio went out of there way to make our vacation fun. We went on the sunset walk 2 nights. They would answer all our questions about life in Costa Rica. They took our pictures, brought champagne for a toast on valentines day. Michael also did the archery with our group and we felt he was family. We noticed that the employees work in lots of different area. We had 2 bartenders that went out of there way. Olman at the beach bar, always greeted us and made good drinks. He would make specials. Marvin at the bar up top would make drinks that we looked up on line. They also had a special valentines day special where they made special drinks in the lobby. Christian on beach knew everything about the ocean fish and critters we found in the rocks and on the beach. He also brought out the kyacks and the paddle boards. And we can not forget Larry on the beach! He gave us great tips on poisonous apples, where the monkeys were and had a lot of information about life in Costa Rica. My family booked an excursion with him and had a great time. We enjoyed the wild life. The raccoon would have come into your room if you let them. YUCK! Lots of iguanas, You see monkeys every day. Flowering trees and cactus. Temperatures in the 90's all week. The rooms were clean and large. The grounds were well kept. The food was great! Nice variety. We were able to eat at all 3 specialty restaurants. The best was the people! Thank you all!


    EVALUATION

    Round Indicators

    • february 20 2017
    • Couples

    Joseph F

    “Had a blast. Go see Larry”


    We booked tours through our travel agent and although they were good tours they were a little out-of-the-way. One trip was 4 hours away from the hotel. We met Larry on the beach and he helped us with the rest of our tours. He was awesome and helped us pick tours that suited us. So if you're going I suggest to wait to book tours and meet Larry on the beach. He is at the hotel beach entrance everyday.


    EVALUATION

    Round Indicators

    • february 19 2017
    • Cape Girardeau, Missouri
    • Family

    goodhart2017

    “Beautiful, awesome resort!”


    Negative: After reading some of the negative comments about this resort I was a bit hesitant to go! The comments about the food being “boring and the same” did not ring true with me. The comments about “too much walking” and “too many stairs” were exactly what I loved about the place. The grounds were beautiful and I saw some new flower or new plant with each walk. The comment about the bug spray being sprayed every night was very true and a bit overwhelming. But I found the guy spraying to make sure he took the long way around people and even waited for me to snap one more picture and leave the area before he resumed spraying. But because he sprayed, I did not need the bug spray I brought along until I went off the resort. Positives: Awesome, beautiful place. Here are my thoughts. . . Room: The ocean view room was spacious, clean, with lots of storage and drawer space, safes in the room, very large shower, and the toiletries included far exceeding my expectations. The view was awesome and I saw monkey, a variety of birds and iguanas outside my doors. I loved the decks which had chairs and a table with a drying rack for swim suits and towels. People: I have never seen a group of people work harder at trying to make everything happen and everything fantastic for our group. I went with 6 other family members and every time, the employees worked hard to allow us all to sit together. The host, Liseth was very friendly and always had a smile. Marysol was also very helpful. My favorite bartender down by the beach was Olman who always greeted us with a smile and welcome, very helpful in helping get the perfect drink, and created new drinks that are now on my “favorite list”. Ask Olman to make you his “Special” which adds a dash of red wine on the top! Marvin and Bryan also knows how to make awesome drinks and didn’t mind making some I found on-line as long as I could show them the recipe. Activates: Wow, wow, and WOW! Our family love activities and I’m going to have to return because I didn’t get to get everything done! Christian down at the beach was so helpful in identifying the different sea creatures and plants. He also was helpful in helping us with Kayaking and paddle boarding. How fun to enjoy these activities. Michael and Olman helped us get two different archery games going which was great fun! But I think the best activity was the walk to see the sunset which we did two different nights. Princes Diana and Prince Charles (Fabio) along with Michael (Who brought the champagne for Valentine Day walk) made the walks awesome! They answered questions on the way; they got together a group picture and helped take pictures of us with the sun setting behind us. And having a champagne toast on Valentine’s Day while watching the sun set on the ocean made this Valentines my best ever! And last but not least was Rodrigo our shuttle driver! He made the shuttle ride fun and memorable! He, like all the others always wave and great us with a smile! Oh, there were even games in the bar to play! Exertions: We met Mr. Larry on the beach and felt like we already knew him. He and Raffaele took us out for a day trip to the zip-lines (which was awesome!) hanging bridge (beautiful), the waterfalls (nice hike), the mud baths with natural sauna (very cool thing to experience), and to the volcano was also awesome. The best part was learning more about the culture of Costa Rica which Larry was very informative. He even stopped to show us about cashews and how they are grown. The meal at the local restaurant serving authentic area food was also excellent and very filling! Other Excursions: Others staying at the hotel used the excursions through the hotel and they were all very pleased with their trips. The fishing excursions sounded like they were very fun and very cheap (compared to the US!) Everyone here in Costa Rica really want you to have a good time and they go out of their way to make that happen! Beach: Loved, loved, loved the beach. There was a beautiful sandy area and then a rocky area also for exploring. (I was glad we brought water shoes to be able to walk on the rocks during low tide.) The beach area was not very crowed and there were extra chairs all of the time. There were always security around and Christian or someone else were always there to help out if needed. They have lots of activities to do. One activity I would like to recommend is a nature walk with Christian to point out sea life or about the beach area to tell us “inlanders” (I live in Missouri) more things about the area. We walked out on the rocks at low tide and turned over a couple of rocks to find star fish and other things. I would have loves to have someone point out what things were. Make sure you go down to the beach in the evening with a flashlight to watch all the crabs. And if the moon is up, you will not be disappointed with the view! Grounds: The grounds were kept impeccably clean. I loved the monkeys, all the birds, the white/brown squirrels, the iguanas, but we were not real excited about the raccoons (but they were fun to watch). The flowers were beautiful, the trees and plants were lush. The view to the ocean bay was perfect with chairs placed at different areas to just sit and enjoy. Food: After figuring out when the different areas were opened, we were never disappointed. We ate at all three specialty restaurants and our whole group was pleased with their meals. And we would be overfull when we got finished. We loved that we were all able to sit together for a relaxing meal. We got receipts each time we made our reservations in the mornings and never had any problems. The buffet was excellent with so many food choices we never left hungry. The fresh fruit, the local food, the variety offered and changed every night, the different kinds of fresh breads, the deserts, oh my. And the drinks! So many to choose from, so little time! And everyone working was friendly, cheerful, and ready to help! I guess I should have put in my “negative” part that clothes do shrink when staying here! So, so delicious! These people plus all the others I failed to write down their names, made this trip amazing! Everyone was so cheerful and welcoming! They all seemed to love what they were doing! will recommend this place to everyone! It was 5 out 5 for me and my husband!


    Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review
    Dear goodhart2017; Thank you for your fabulous review of Occidental Papagayo. We are delighted that you choose us as your holiday destination. We aim to provide each and every guest with a wonderful and memorable experience and I am so pleased that we did it for you. We would also like to say how grateful we are to you for your descriptive review highlighting important features of the resort and activities in the area providing our future guests with useful tips and suggestions that will enhance their vacation experience. We look forward to welcoming you back in your next vacation. Kind Regards, Mr. Jean Marie P General Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Oxford Mills, Ontario
    • Couples

    catherineptfitness

    “Occidental - Grand Papagayo (Costa Rica)”


    We had an excellent trip. The staff were very helpful and accommodating. The food was amazing. There was always a free lounge chair at the pool or beach. We are actually looking at going back in the future.


    Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review
    Dear catherineptfitness; Thank you very much for sharing this great review of your recent stay at our Occidental Papagayo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Kind Regards, Mr. Jean Marie P General Manager

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