Barceló Hotel Pool  Cairo Pyramids

Barceló Cairo Pyramids

Texto: 8795 Modern urban hotel, ideal for business trips or pleasure, with an incredible terrace and swimming pool with views of the pyramids. 229 Al Haram Street | 12111 Gizah - El Cairo
+20 23 582 3300 +20(2) 35823700
Barceló Cairo Pyramids Texto: 8795 4 out of 5 based on 655 ratings. 655 user reviews.
Barceló Cairo Pyramids reviewed by Mia V on . Not as good as the website On the website of this hotel there was supposed to be a working swimingpool but it was as under construction. No private parking, there was some problem about this, they wanted us to park our car in... Rating: 2
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Barceló Cairo Pyramids

229 Al Haram Street   12111 Gizah - El Cairo  


Places of Interest

31 km Cairo International Airport

4 km Pyramids + Sphinx

8 km Egypt Museum

Guest reviews.

There is no better expert than a traveller.

Barceló Cairo Pyramids

4.0/5 Round Indicators
| 694 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

31% Complete

222

Very good

37% Complete

257

Average

19% Complete

137

Poor

6% Complete

46

Very poor

4% Complete

32

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    Round Indicators
    Vijay_bhand Mumbai (Bombay), India. 04/26/2017 Friends getaway

    “Unresponsive Hotel Staff”

    We stayed two nights at this hotel in Cairo during our recent trip to Egypt. The rooms were just about average...need to be upgraded soon. But few experiences saddened us. First there were no electric kettles in the room. We asked for a kettle for our room (and were assured that it would be sent up) but it never came. Calling the reception was a nightmare, there was no body to pick up our calls from the room. The reception did not (or could not) change currency..when I went to ask. Instead they directed me a money exchange bureau down the road. Overall the service was pretty poor, to say the least. And yes while it is close to the Pyramids of Giza, it would take you about 45 minutes to reach the Great Pyramid from the hotel (by bus).

    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Our Guest Vijay_bhand, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Cairo Pyramids hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Looking forward to welcome you soon in our Hotel to have the opportunity to change your impression. Best Regards, Hotel Management

    Round Indicators
    kdk1965 South Korea. 04/23/2017 Couples

    “Bugs, Noisy, Fire Alarms, Some Unresponsive Staff”

    Ok, let's start with the good: 1. Breakfast was more than sufficient and wait staff did a good job of keeping tables cleared. 2. The spa was truly wonderful, and the package that included sauna, scrub and massage was a nice way to end our Egypt trip 3. Once the tour operator and lead manager got involved, we were moved to better rooms--quieter and cleaner. The not so good: 1. Pyramid view is what is advertised but you have to be on one of the top floors facing the right direction to be able to see the top portion of said monuments. 2. Multiple bugs in the bathroom upon checkin and when reported to the desk, nothing was done until our tour operator got involved. 3. Said tour operator had to call us to have us hand carry the cell down to reception as they were not answering his phone calls 4. Noise level from the street was so bad that even with ear plugs we couldn't sleep. New room was much better as the window had been double window, double paned. Plus, it was on a side with a less busy street and up one more floor. 5. Fire alarm went off at 10 pm in the room and the maintenance guy "fixed it." At 3 am or so it went off again and no one would answer the phone at reception. Needless to say, the next day of touring was more challenging than it would have been if we had been rested. The facility itself had a certain charm and the internet was sporadic but acceptable for brief moments of time. The age of the structure definitely showed and while some service providers were excellent, others didn't seem to care much. Tired and worn, the hotel itself still held onto a gracious, albeit fading ambiance. How often will you go to Egypt? How rested do you want to be? Are there better options? For us, while the hotel didn't ruin the Egyptian experience for us, it definitely was a low point of our trip. Regardless, go to Egypt. It was amazing, regardless of aforementioned issues. We never felt unsafe and the vast majority of folks were good and kind. (Ignore the salesmen, as hard as that is. And, in Luxor, keep your head down and feet moving. Cairo was much less intense.)

    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Our Guest kdk1965, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Cairo Pyramids hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Looking forward to welcome you soon in our Hotel, to have the opportunity to change you impression. Best Regards, Hotel Management

    Round Indicators
    Tyler K 04/20/2017 Couples

    “Affordable”

    Room was nice, clean on arrival. The hotel staff was very friendly as well. Nice view of the pyramids from the bar/restaurant on the roof. The only issue we had was with service at the bars. The wait staff didn't speak great English (Not an issue, just a statement) and didn't quite understand our orders. My wife ordered a martini, and we got a glass with a shot of vermouth and a glass of ice, no vodka. As well, they weren't very busy so there wasn't always a bartender/waiter available. Overall, it was a Great hotel. We enjoyed it and it was very affordable.

    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Mr. Tyler, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management

    Round Indicators
    ihui Manila, Philippines. 04/16/2017 Family

    “Average”

    The rooms needs some serious refurbishing but otherwise is comfortable. We stayed for 2 nights and everything was fine in general. Cleanliness needs a bit more improvement though. We had an early check out and requested for breakfast boxes. We were initially told by the receptionist that we didn't tell them about it so they didn't prepare. His attitude is a bit rude telling us to just eat at the restaurant. The reason for the request is because we have to catch an early flight. I insisted that we did tell them about it. Later on, his coworker came and said that we do have that request. Our booking includes breakfast and dinner. Breakfast had hot meals, bread, cereal, salad and fruits. Dinner was set meals at an Italian Restaurant. The service at the Italian Restaurant was pretty good. Meals were ok also. But don't expect the food to be really Italian style. I'd say they're more of a Egyptian Italian food. One of our biggest concern would be WIFI WASN'T FREE! Extra Note: We were able to purchase the Egypt Orange sim card with data. If you have an idea on how much GB you would use, better to purchase it all at once and have it registered rather than refilling the credits once used up. Some other places in Egypt doesn't speak good English and the user menu of the service provider is in Arabic.

    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Our Guest Ihui, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Cairo Pyramids Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management

    Round Indicators
    alijan f Al Jubail, Saudi Arabia. 04/16/2017

    “Good Hotel”

    It is in a main street.Close to Pyramids Area. Ask for bigger room size. Food in hotel was good.Reasonable. You need to pay one hour for wifi. Has swimming pool and relaxing 8th floor. Staff are helpful and ATM inside hotel.

    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
     Dear Our Guest Alijan, Thank you for the great feedback of your recent holiday experience at our Barceló Cairo Pyramids Hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management

    EVALUATION

    Round Indicators

    • april 26 2017
    • Mumbai (Bombay), India
    • Friends getaway

    Vijay_bhand

    “Unresponsive Hotel Staff”


    We stayed two nights at this hotel in Cairo during our recent trip to Egypt. The rooms were just about average...need to be upgraded soon. But few experiences saddened us. First there were no electric kettles in the room. We asked for a kettle for our room (and were assured that it would be sent up) but it never came. Calling the reception was a nightmare, there was no body to pick up our calls from the room. The reception did not (or could not) change currency..when I went to ask. Instead they directed me a money exchange bureau down the road. Overall the service was pretty poor, to say the least. And yes while it is close to the Pyramids of Giza, it would take you about 45 minutes to reach the Great Pyramid from the hotel (by bus).


    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Our Guest Vijay_bhand, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Cairo Pyramids hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Looking forward to welcome you soon in our Hotel to have the opportunity to change your impression. Best Regards, Hotel Management

    EVALUATION

    Round Indicators

    • april 23 2017
    • South Korea
    • Couples

    kdk1965

    “Bugs, Noisy, Fire Alarms, Some Unresponsive Staff”


    Ok, let's start with the good: 1. Breakfast was more than sufficient and wait staff did a good job of keeping tables cleared. 2. The spa was truly wonderful, and the package that included sauna, scrub and massage was a nice way to end our Egypt trip 3. Once the tour operator and lead manager got involved, we were moved to better rooms--quieter and cleaner. The not so good: 1. Pyramid view is what is advertised but you have to be on one of the top floors facing the right direction to be able to see the top portion of said monuments. 2. Multiple bugs in the bathroom upon checkin and when reported to the desk, nothing was done until our tour operator got involved. 3. Said tour operator had to call us to have us hand carry the cell down to reception as they were not answering his phone calls 4. Noise level from the street was so bad that even with ear plugs we couldn't sleep. New room was much better as the window had been double window, double paned. Plus, it was on a side with a less busy street and up one more floor. 5. Fire alarm went off at 10 pm in the room and the maintenance guy "fixed it." At 3 am or so it went off again and no one would answer the phone at reception. Needless to say, the next day of touring was more challenging than it would have been if we had been rested. The facility itself had a certain charm and the internet was sporadic but acceptable for brief moments of time. The age of the structure definitely showed and while some service providers were excellent, others didn't seem to care much. Tired and worn, the hotel itself still held onto a gracious, albeit fading ambiance. How often will you go to Egypt? How rested do you want to be? Are there better options? For us, while the hotel didn't ruin the Egyptian experience for us, it definitely was a low point of our trip. Regardless, go to Egypt. It was amazing, regardless of aforementioned issues. We never felt unsafe and the vast majority of folks were good and kind. (Ignore the salesmen, as hard as that is. And, in Luxor, keep your head down and feet moving. Cairo was much less intense.)


    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Our Guest kdk1965, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Cairo Pyramids hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Looking forward to welcome you soon in our Hotel, to have the opportunity to change you impression. Best Regards, Hotel Management

    EVALUATION

    Round Indicators

    • april 20 2017
    • Couples

    Tyler K

    “Affordable”


    Room was nice, clean on arrival. The hotel staff was very friendly as well. Nice view of the pyramids from the bar/restaurant on the roof. The only issue we had was with service at the bars. The wait staff didn't speak great English (Not an issue, just a statement) and didn't quite understand our orders. My wife ordered a martini, and we got a glass with a shot of vermouth and a glass of ice, no vodka. As well, they weren't very busy so there wasn't always a bartender/waiter available. Overall, it was a Great hotel. We enjoyed it and it was very affordable.


    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Mr. Tyler, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management

    EVALUATION

    Round Indicators

    • april 16 2017
    • Manila, Philippines
    • Family

    ihui

    “Average”


    The rooms needs some serious refurbishing but otherwise is comfortable. We stayed for 2 nights and everything was fine in general. Cleanliness needs a bit more improvement though. We had an early check out and requested for breakfast boxes. We were initially told by the receptionist that we didn't tell them about it so they didn't prepare. His attitude is a bit rude telling us to just eat at the restaurant. The reason for the request is because we have to catch an early flight. I insisted that we did tell them about it. Later on, his coworker came and said that we do have that request. Our booking includes breakfast and dinner. Breakfast had hot meals, bread, cereal, salad and fruits. Dinner was set meals at an Italian Restaurant. The service at the Italian Restaurant was pretty good. Meals were ok also. But don't expect the food to be really Italian style. I'd say they're more of a Egyptian Italian food. One of our biggest concern would be WIFI WASN'T FREE! Extra Note: We were able to purchase the Egypt Orange sim card with data. If you have an idea on how much GB you would use, better to purchase it all at once and have it registered rather than refilling the credits once used up. Some other places in Egypt doesn't speak good English and the user menu of the service provider is in Arabic.


    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Our Guest Ihui, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Cairo Pyramids Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management

    EVALUATION

    Round Indicators

    • april 16 2017
    • Al Jubail, Saudi Arabia

    alijan f

    “Good Hotel”


    It is in a main street.Close to Pyramids Area. Ask for bigger room size. Food in hotel was good.Reasonable. You need to pay one hour for wifi. Has swimming pool and relaxing 8th floor. Staff are helpful and ATM inside hotel.


    BarceloCairo, General Manager at Barcelo Cairo Pyramids, responded to this review
    Dear Our Guest Alijan, Thank you for the great feedback of your recent holiday experience at our Barceló Cairo Pyramids Hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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