Barceló Hotel Surroundings  Hamburg

Barceló Hamburg

Texto: 36357 In the centre of Hamburg, this is an ideal hotel for guests for both work or pleasure, with rooms equipped with the latest equipment. Ferdinandstrasse 15 | 20095 Hamburg
+49 (0) 40 2263620 +49 (0) 40 226362999
Barceló Hamburg Texto: 36357 4.5 out of 5 based on 1276 ratings. 1276 user reviews.
Barceló Hamburg reviewed by 389lotte on . Wonderful stay in great surroundings Wonderful stay in great surroundings near Hbh of Hamburg with easy access to shopping, cafe's and attractions. Beautiful room with a nice large bed and a lovely shower. Good breakfast buffet and... Rating: 5
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Barceló Hamburg

Ferdinandstrasse 15   20095 Hamburg  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hamburg

4.5/5 Round Indicators
| 1320 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

635

Very good

37% Complete

499

Average

10% Complete

133

Poor

2% Complete

36

Very poor

1% Complete

18

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    Round Indicators
    Kotuko33146 Coral Gables, Florida. 05/16/2017 Couples

    “Lovely and convenient stay in the center of Hamburg.”

    Just 5-10 minute walk to the Hauptbanhof and the Art Museum, and easy access to so many culture spots across this beautiful city! Our room was sunny and bright with a little rooftop garden outside our window!

    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
     Dear Kotuko, I would like to thank you for choosing Barceló Hamburg for your Hamburg visit and for taking your time writing a review about us. We are very happy to read that you had a lovely time in our house and in Hamburg. The location of a hotel is definitely one of the most important qualities when you are on holidays and so is our central location of course one of our strongest assets. We are glad it was also convenient for you! It was a pleasure having you and would love to welcome you anytime soon. Kindest regards, Carlene García Asst. General Manager

    Round Indicators
    Thomas S 05/16/2017 Friends getaway

    “Great quiet room, great breakfast, superb staff”

    Very modern and quiet rooms. Got a room first next to the elevators, asked for a change and got one far away from the elevators which was perfectly quiet. The staff was very friendly and understanding and made everything possible. The breakfast was extraordinary as well, they serve an extended continental breakfast including warm food and a multitude of juices. The location is great as well, very central and next to Hamburg Main Station as well as Mönckebeck Strasse for Shopping. We will definitely go back.

    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
     Dear Thomas, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. On the other hand we would like to thank you for your kind words towards our staff, all of us work very hard and always strive to surpass our guest expectations. I will definitely pass on your satisfaction with the treatment given to the team. I hope you had a lovely time in Hamburg and would love to welcome you back anytime soon. Kindest regards, Carlene García Asst. General Manager

    Round Indicators
    john k Bologna, Italy. 05/15/2017 Business

    “was hoping for a better expierience.”

    I was very surprised at the service we received for our room. the first room we were given had a foul smell of urine throughout and we had to be moved into another room which did not have this problem. the cleaning service was not to the level that we expected. the first day the used towels were not changed and left exactly where we had hung them to dry. the soaps and shampoo were not changed and not relocated to their original positions. very tacky.

    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
     Dear John, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Hamburg hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay,particularly for the inconvenience of having to move to another room. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. Nevertheless, I would like to explain the towels policy Barceló and the majority of the hotels follow. In Barceló we are proud to be a company conscient of our environment and try to keep always learning about this subjet. This is way we inform our guests to leave the towels at the floor if they want them cleaned or hang them if they don´t. This way we manage to save a lot of water and tryto help the environment. In a hotel with 193 like ours, even those small actions count. You will find this information is displayed in every room at the bathroom area. I hope you enjoyed your time in Hamburg despite of the inconvenience and didn´t lose the trust on Barceló. We would love to welcome you back anytime soon. With kindest regards, Carlene García Asst. General Manager

    Round Indicators
    imperium2017 05/03/2017 Business

    “Amazing stay at Barcelo- very comfortable, quiet and convenient.”

    I stayed on the 6th floor (room 517) with views to the main street. Couldn't have asked for a better room-bright, airy with 3 types of pillows (4 on request). Loved the free use of sauna and gym. Breakfast is amazing- you won't leave hungry! There is a minibar (unlike in Reichshof hotel!). During my stay the only niggle was inserting my card into the slot by the door-that came loose once. I stayed three nights for business before moving on to Reichshof hotel across the road so to speak and hands down I'd stay in Barcelo any day- Bigger, more comfortable rooms and better facilities.
    Round Indicators
    tanatol Portugal. 05/01/2017 Business

    “Great stop on business”

    Very well located hotel . Rooms are modern , clean and no noise...you can certainly have a great sleep. Breakfast is also very good. Staff is very polite . Easy access to many Hamburg attractions as well

    EVALUATION

    Round Indicators

    • may 16 2017
    • Coral Gables, Florida
    • Couples

    Kotuko33146

    “Lovely and convenient stay in the center of Hamburg.”


    Just 5-10 minute walk to the Hauptbanhof and the Art Museum, and easy access to so many culture spots across this beautiful city! Our room was sunny and bright with a little rooftop garden outside our window!


    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
    Dear Kotuko, I would like to thank you for choosing Barceló Hamburg for your Hamburg visit and for taking your time writing a review about us. We are very happy to read that you had a lovely time in our house and in Hamburg. The location of a hotel is definitely one of the most important qualities when you are on holidays and so is our central location of course one of our strongest assets. We are glad it was also convenient for you! It was a pleasure having you and would love to welcome you anytime soon. Kindest regards, Carlene García Asst. General Manager

    EVALUATION

    Round Indicators

    • may 16 2017
    • Friends getaway

    Thomas S

    “Great quiet room, great breakfast, superb staff”


    Very modern and quiet rooms. Got a room first next to the elevators, asked for a change and got one far away from the elevators which was perfectly quiet. The staff was very friendly and understanding and made everything possible. The breakfast was extraordinary as well, they serve an extended continental breakfast including warm food and a multitude of juices. The location is great as well, very central and next to Hamburg Main Station as well as Mönckebeck Strasse for Shopping. We will definitely go back.


    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
    Dear Thomas, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. On the other hand we would like to thank you for your kind words towards our staff, all of us work very hard and always strive to surpass our guest expectations. I will definitely pass on your satisfaction with the treatment given to the team. I hope you had a lovely time in Hamburg and would love to welcome you back anytime soon. Kindest regards, Carlene García Asst. General Manager

    EVALUATION

    Round Indicators

    • may 15 2017
    • Bologna, Italy
    • Business

    john k

    “was hoping for a better expierience.”


    I was very surprised at the service we received for our room. the first room we were given had a foul smell of urine throughout and we had to be moved into another room which did not have this problem. the cleaning service was not to the level that we expected. the first day the used towels were not changed and left exactly where we had hung them to dry. the soaps and shampoo were not changed and not relocated to their original positions. very tacky.


    BarceloHamburg, Asst. General Manager at Barcelo Hamburg, responded to this review
    Dear John, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Hamburg hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay,particularly for the inconvenience of having to move to another room. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. Nevertheless, I would like to explain the towels policy Barceló and the majority of the hotels follow. In Barceló we are proud to be a company conscient of our environment and try to keep always learning about this subjet. This is way we inform our guests to leave the towels at the floor if they want them cleaned or hang them if they don´t. This way we manage to save a lot of water and tryto help the environment. In a hotel with 193 like ours, even those small actions count. You will find this information is displayed in every room at the bathroom area. I hope you enjoyed your time in Hamburg despite of the inconvenience and didn´t lose the trust on Barceló. We would love to welcome you back anytime soon. With kindest regards, Carlene García Asst. General Manager

    EVALUATION

    Round Indicators

    • may 3 2017
    • Business

    imperium2017

    “Amazing stay at Barcelo- very comfortable, quiet and convenient.”


    I stayed on the 6th floor (room 517) with views to the main street. Couldn't have asked for a better room-bright, airy with 3 types of pillows (4 on request). Loved the free use of sauna and gym. Breakfast is amazing- you won't leave hungry! There is a minibar (unlike in Reichshof hotel!). During my stay the only niggle was inserting my card into the slot by the door-that came loose once. I stayed three nights for business before moving on to Reichshof hotel across the road so to speak and hands down I'd stay in Barcelo any day- Bigger, more comfortable rooms and better facilities.


    EVALUATION

    Round Indicators

    • may 1 2017
    • Portugal
    • Business

    tanatol

    “Great stop on business”


    Very well located hotel . Rooms are modern , clean and no noise...you can certainly have a great sleep. Breakfast is also very good. Staff is very polite . Easy access to many Hamburg attractions as well


    Barceló Hotel Surroundings  Hamburg

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of accumulated discount will be 25% of the rate (although in certain hotels the maximum accumulated discount will be 20%). It is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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