Barceló Hotel Surroundings  Hamburg

Barceló Hamburg

Texto: 36321 In the centre of Hamburg, this is an ideal hotel for guests for both work and pleasure, with rooms equipped with the latest equipment. Ferdinandstrasse 15 | 20095 Hamburg
+49 (0) 40 2263620 +49 (0) 40 226362999
Barceló Hamburg Texto: 36321 4.5 out of 5 based on 1642 ratings. 1642 user reviews.
Barceló Hamburg reviewed by Ian P on . Bravo Barcelo OUTSTANDING I cannot fault this hotel in any way. Ideally situated in the city centre. The hotel is well maintained. The room was very a good size with excellent amenities. A very very comfortable... Rating: 5
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Barceló Hamburg

Ferdinandstrasse 15   20095 Hamburg  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Hamburg

4.5/5 Round Indicators
| 1687 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

821

Very good

36% Complete

611

Average

10% Complete

176

Poor

3% Complete

51

Very poor

1% Complete

28

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    Round Indicators
    Beatrice M Athens, Greece. 02/15/2018 Couples

    “Strategically located”

    The hotel is right next to the lake and a five- minute walk to the central station. Very convenient. The rooms were nice, we had no view though. Breakfast was not included in the price but worth paying for.
    Round Indicators
    missjb23 Billington, United Kingdom. 02/14/2018 Couples

    “Lovely hotel”

    Fantastic hotel- modern and clean with helpful and friendly staff. Me and my boyfriend spent two nights here, the location is perfect- walking distance to almost anywhere you would want to go and great train links if you need to go further. We ate our evening meal in the hotel one night and service and food was great. The staff in this hotel couldn’t have been more helpful-especially Philip on reception. I would definitely recommend.
    Round Indicators
    LaViPe Bagsvaerd, Denmark. 02/13/2018 Business

    “Very good - clean.”

    Central location. VERY nice And quiet rooms. Friendly staff. Basement parking 20 Euro pr day. Great breakfast but too expensive.. Lunch was too german for me but nicely prepared. Would absolutely go there again.
    Round Indicators
    Bikerstrail Craiova, Romania. 02/11/2018 Business

    “Well located hotel.”

    This hotel benefits of great location in the heart of Hamburg. Rooms do not equal the price asked for. Bathroom is in the middle of the room. That’s strange! Stuff is kind and helpful. Breakfast is fair.
    Round Indicators
    Steve T Sydney, Australia. 02/08/2018 Business

    “Hotel with potential”

    Based on the service and value, you might be better off staying at an air bnb in a similar location. - Nice and central location - Modern design - Large room - No door on to shower- the room heats up to a sauna immediately after. - No help with luggage (annoying when carrying 3 big bags). - Room service with unreasonable service charges (5 euros delivery on top of inflated prices) - Grumpy and judgemental staff doing room service. Seriously.. weirdos! Overall just a decent experience. Other hotels doing a better job.

    BarceloHamburg, Stellv. Direktorin at Barcelo Hamburg, responded to this review
     Dear Steve, We were very disappointed to read your experience during your stay in our Barceló Hamburg hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the layout of your room and encourage you for a future Hamburg trips planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. We were most concerned to read your remarks on the service you experienced whilst staying with us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next trip and that we will have the opportunity to restore your faith in our company in the near future. With kindest regards, Carlene García Deputy Manager

    EVALUATION

    Round Indicators

    • february 15 2018
    • Athens, Greece
    • Couples

    Beatrice M

    “Strategically located”


    The hotel is right next to the lake and a five- minute walk to the central station. Very convenient. The rooms were nice, we had no view though. Breakfast was not included in the price but worth paying for.


    EVALUATION

    Round Indicators

    • february 14 2018
    • Billington, United Kingdom
    • Couples

    missjb23

    “Lovely hotel”


    Fantastic hotel- modern and clean with helpful and friendly staff. Me and my boyfriend spent two nights here, the location is perfect- walking distance to almost anywhere you would want to go and great train links if you need to go further. We ate our evening meal in the hotel one night and service and food was great. The staff in this hotel couldn’t have been more helpful-especially Philip on reception. I would definitely recommend.


    EVALUATION

    Round Indicators

    • february 13 2018
    • Bagsvaerd, Denmark
    • Business

    LaViPe

    “Very good - clean.”


    Central location. VERY nice And quiet rooms. Friendly staff. Basement parking 20 Euro pr day. Great breakfast but too expensive.. Lunch was too german for me but nicely prepared. Would absolutely go there again.


    EVALUATION

    Round Indicators

    • february 11 2018
    • Craiova, Romania
    • Business

    Bikerstrail

    “Well located hotel.”


    This hotel benefits of great location in the heart of Hamburg. Rooms do not equal the price asked for. Bathroom is in the middle of the room. That’s strange! Stuff is kind and helpful. Breakfast is fair.


    EVALUATION

    Round Indicators

    • february 8 2018
    • Sydney, Australia
    • Business

    Steve T

    “Hotel with potential”


    Based on the service and value, you might be better off staying at an air bnb in a similar location. - Nice and central location - Modern design - Large room - No door on to shower- the room heats up to a sauna immediately after. - No help with luggage (annoying when carrying 3 big bags). - Room service with unreasonable service charges (5 euros delivery on top of inflated prices) - Grumpy and judgemental staff doing room service. Seriously.. weirdos! Overall just a decent experience. Other hotels doing a better job.


    BarceloHamburg, Stellv. Direktorin at Barcelo Hamburg, responded to this review
    Dear Steve, We were very disappointed to read your experience during your stay in our Barceló Hamburg hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the layout of your room and encourage you for a future Hamburg trips planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. We were most concerned to read your remarks on the service you experienced whilst staying with us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next trip and that we will have the opportunity to restore your faith in our company in the near future. With kindest regards, Carlene García Deputy Manager

    Barceló Hotel Surroundings  Hamburg

    Magnificent designer German-style hotel

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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