Barceló Hotel Surroundings  Hamburg

Barceló Hamburg

Texto: 36357 In the centre of Hamburg, this is an ideal hotel for guests for both work or pleasure, with rooms equipped with the latest equipment. Ferdinandstrasse 15 | 20095 Hamburg
+49 (0) 40 2263620 +49 (0) 40 226362999
Barceló Hamburg Texto: 36357 4.5 out of 5 based on 1379 ratings. 1379 user reviews.
Barceló Hamburg reviewed by CarrieKS on . It was urban chic/hipster like hotel....not the best for families AND PARKING GARAGE NIGHTMARE!!!!! Great location, seemingly very modern hotel and urban chic/hipster - COMPLETELY opposite of what we are, a family of 4. This was recommended by a cousin, who is urban, chic and very hipster... Rating: 2
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Barceló Hamburg

Ferdinandstrasse 15   20095 Hamburg  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hamburg

4.5/5 Round Indicators
| 1387 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

670

Very good

37% Complete

521

Average

9% Complete

138

Poor

2% Complete

39

Very poor

1% Complete

19

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    Round Indicators
    bup69 Madrid, Spain. 07/17/2017 Couples

    “Great location and very nice personnel”

    We stayed there over a sports event in the city. The location is well placed in the coty centre but still quiet. The rooms are modern. The cleaning could be better but was still acceptable. The reception was very good and so was breakfast. Overall we liked our stay here and will come again next year.
    Round Indicators
    CarrieKS Chicago, Illinois. 07/09/2017 Family

    “It was urban chic/hipster like hotel....not the best for families AND PARKING GARAGE NIGHTMARE!!!!!”

    Great location, seemingly very modern hotel and urban chic/hipster - COMPLETELY opposite of what we are, a family of 4. This was recommended by a cousin, who is urban, chic and very hipster. Haha. Regarding the family part, there is a opaque shower window right next to the beds and when your your teenage daughter doesn't want her mom seeing her while she is showering, it makes it weird. You would have to press your body up against to see anything, just the outline and suggestion that someone is showering that isn't your spouse, made it kinda awkward. Our biggest challenge was the parking. SUPER tight spaces, they have this thing that is in the center that slides cars in and out, it was crazy and took us 15 minutes to park the car the first time and I live in Chicago and park downtown in parking garages all the time! I mean like tuck in your mirrors and have someone help you park!!!

    BarceloHamburg, Deputy Manager at Barcelo Hamburg, responded to this review
     Dear Carrie, I would like to take the chance to thank you for your visit and for sharing this review with us. Our guests feedback is very important for us as it is the only way to get to know the tastes and preferences from our guests, and this is a key factor of a good host. I am sorry to hear that you didn´t like the design of our rooms. The style of our hotel is indeed urban and modern, I think if you have a quick look at our website you would agree with me that we don´t try to hide the style that characterizes us, as we like it and are proud of it. Nevertheless, we also have Family Rooms available for our family guests, two rooms with a connecting door, normally a Junior Suite for the parents with the possibility of an extra bed and a Superior room for the children. For your next visit I recomend you to book this category if you are travelling with your family again for you and your family to be more comfortable, and we would be delighted to accomodate it for you and would strive to guarantee you a pleasant stay. I hope you had a wonderful time in Hamburg despite of the inconveniences and would really like to welcome you back anytime soon. Remaining at your disposal. Kindest regards, Carlene García Deputy Manager

    Round Indicators
    588haithamg Cairo, Egypt. 07/03/2017 Business

    “amazing hotel and reasonable price!”

    the hotel is well located in the center of the Hamburg city, the art deco for the hotel is very nice and the rooms are very spacious however, someone in the hotel for maintenance needs to be available at night. I had a water leaking from the air condition that was not solved before the next morning one the maintenance team looked at it. However, to be fair, the reception and the hotel administration took an immediate action and cleaned the floor from the water leaked and provided all possible solutions. at the end of the day it was a very pleasant stay and I would defiantly come back again to the same hotel.
    Round Indicators
    scottyk1968 Kingston-upon-Hull, United Kingdom. 06/30/2017 Couples

    “Our Honeymoon”

    We have just got back from a week stay at the Hotel Barcelo and have to say it is perfectly situated a block away from the lake in the centre of Hamburg, the Hotel was modern, clean and very stylish, all the staff were friendly and could not have been more helpful, we stayed in a premium room on the 9th floor which had the biggest double bed we had ever seen and really comfy too, great views across the city from our room. One thing to bare in mind is when you check out you will be charged a city tax which is around 30 euros, but all the hotels charge that anyways...fab place to stay.

    BarceloHamburg, Deputy Manager at Barcelo Hamburg, responded to this review
     Dear Scott, thank you for sharing your Barceló Experience with us and the rest of the readers. I am very happy you liked our Hotel and felt welcomed by our team and I´m delighted to know you celebrated and enjoyed your honeymoon at our house!! I hope you think about us in your aniversary or any other special occasion. Remaining at your disposal. Kindest regards, Carlene García Deputy Manager

    Round Indicators
    corinnaw495 Berlin, Germany. 06/27/2017 Family

    “Anybody there?”

    Welcoming was poor. Lady behind the desk very grumpy. We arrived lat and had also thought the procedure would be fast, the contrary, besides being unfriendly she also was slow. The next morning after paying we left and again it was very impersonal

    BarceloHamburg, Deputy Manager at Barcelo Hamburg, responded to this review
     Dear Corinna, thank you for taking your time writing a review about your stay with us. It is for us very important to know about the experiences of our guests, that way we have the chance to improve and get to know the views of our guests. It is with great concern that I have read your comments on our reception team as it is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. We know how important it is to feel welcome when you are staying in a hotel and we would like to greatly apologize for failing on it on this occasion. I hope you could enjoy the rest of your Hamburg trip and hope you didn´t lose the trust on Barceló. Remaining at your disposal. Kindest regards, Carlene García Deputy Manager Hotel Barceló Hamburg

    EVALUATION

    Round Indicators

    • july 17 2017
    • Madrid, Spain
    • Couples

    bup69

    “Great location and very nice personnel”


    We stayed there over a sports event in the city. The location is well placed in the coty centre but still quiet. The rooms are modern. The cleaning could be better but was still acceptable. The reception was very good and so was breakfast. Overall we liked our stay here and will come again next year.


    EVALUATION

    Round Indicators

    • july 9 2017
    • Chicago, Illinois
    • Family

    CarrieKS

    “It was urban chic/hipster like hotel....not the best for families AND PARKING GARAGE NIGHTMARE!!!!!”


    Great location, seemingly very modern hotel and urban chic/hipster - COMPLETELY opposite of what we are, a family of 4. This was recommended by a cousin, who is urban, chic and very hipster. Haha. Regarding the family part, there is a opaque shower window right next to the beds and when your your teenage daughter doesn't want her mom seeing her while she is showering, it makes it weird. You would have to press your body up against to see anything, just the outline and suggestion that someone is showering that isn't your spouse, made it kinda awkward. Our biggest challenge was the parking. SUPER tight spaces, they have this thing that is in the center that slides cars in and out, it was crazy and took us 15 minutes to park the car the first time and I live in Chicago and park downtown in parking garages all the time! I mean like tuck in your mirrors and have someone help you park!!!


    BarceloHamburg, Deputy Manager at Barcelo Hamburg, responded to this review
    Dear Carrie, I would like to take the chance to thank you for your visit and for sharing this review with us. Our guests feedback is very important for us as it is the only way to get to know the tastes and preferences from our guests, and this is a key factor of a good host. I am sorry to hear that you didn´t like the design of our rooms. The style of our hotel is indeed urban and modern, I think if you have a quick look at our website you would agree with me that we don´t try to hide the style that characterizes us, as we like it and are proud of it. Nevertheless, we also have Family Rooms available for our family guests, two rooms with a connecting door, normally a Junior Suite for the parents with the possibility of an extra bed and a Superior room for the children. For your next visit I recomend you to book this category if you are travelling with your family again for you and your family to be more comfortable, and we would be delighted to accomodate it for you and would strive to guarantee you a pleasant stay. I hope you had a wonderful time in Hamburg despite of the inconveniences and would really like to welcome you back anytime soon. Remaining at your disposal. Kindest regards, Carlene García Deputy Manager

    EVALUATION

    Round Indicators

    • july 3 2017
    • Cairo, Egypt
    • Business

    588haithamg

    “amazing hotel and reasonable price!”


    the hotel is well located in the center of the Hamburg city, the art deco for the hotel is very nice and the rooms are very spacious however, someone in the hotel for maintenance needs to be available at night. I had a water leaking from the air condition that was not solved before the next morning one the maintenance team looked at it. However, to be fair, the reception and the hotel administration took an immediate action and cleaned the floor from the water leaked and provided all possible solutions. at the end of the day it was a very pleasant stay and I would defiantly come back again to the same hotel.


    EVALUATION

    Round Indicators

    • june 30 2017
    • Kingston-upon-Hull, United Kingdom
    • Couples

    scottyk1968

    “Our Honeymoon”


    We have just got back from a week stay at the Hotel Barcelo and have to say it is perfectly situated a block away from the lake in the centre of Hamburg, the Hotel was modern, clean and very stylish, all the staff were friendly and could not have been more helpful, we stayed in a premium room on the 9th floor which had the biggest double bed we had ever seen and really comfy too, great views across the city from our room. One thing to bare in mind is when you check out you will be charged a city tax which is around 30 euros, but all the hotels charge that anyways...fab place to stay.


    BarceloHamburg, Deputy Manager at Barcelo Hamburg, responded to this review
    Dear Scott, thank you for sharing your Barceló Experience with us and the rest of the readers. I am very happy you liked our Hotel and felt welcomed by our team and I´m delighted to know you celebrated and enjoyed your honeymoon at our house!! I hope you think about us in your aniversary or any other special occasion. Remaining at your disposal. Kindest regards, Carlene García Deputy Manager

    EVALUATION

    Round Indicators

    • june 27 2017
    • Berlin, Germany
    • Family

    corinnaw495

    “Anybody there?”


    Welcoming was poor. Lady behind the desk very grumpy. We arrived lat and had also thought the procedure would be fast, the contrary, besides being unfriendly she also was slow. The next morning after paying we left and again it was very impersonal


    BarceloHamburg, Deputy Manager at Barcelo Hamburg, responded to this review
    Dear Corinna, thank you for taking your time writing a review about your stay with us. It is for us very important to know about the experiences of our guests, that way we have the chance to improve and get to know the views of our guests. It is with great concern that I have read your comments on our reception team as it is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. We know how important it is to feel welcome when you are staying in a hotel and we would like to greatly apologize for failing on it on this occasion. I hope you could enjoy the rest of your Hamburg trip and hope you didn´t lose the trust on Barceló. Remaining at your disposal. Kindest regards, Carlene García Deputy Manager Hotel Barceló Hamburg

    Barceló Hotel Surroundings  Hamburg

    Magnífico hotel de diseño con carácter alemán

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. Only one discount code per booking is permitted. The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for Europe and Mediterranean hotels. It is possible to combine a discount code with a special discount** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    * Barceló reserves the right to accept the application of advertised discounts. 

    ** At check-in, the hotel will request to see valid official documents to verify compliance with conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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