Barceló Hotel Interiors  Guatemala City

Barceló Guatemala City

Texto: 8705 Located in Guatemala’s financial centre, this hotel is perfect for business trips and urban tourism. 7ª Avenida, 15-45. Zona 9 | 01009 Guatemala City
+502 2378 40 00 +502 2320 40 02
Barceló Guatemala City Texto: 8705 4 out of 5 based on 1598 ratings. 1598 user reviews.
Barceló Guatemala City reviewed by janicee926 on . Excellent Stay The staff is always courteous, friendly and professional. Always ready to help and answer any questions we might have. From the pool to the breakfast buffet, a very pleasurable experience in every... Rating: 5
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Barceló Guatemala City

7ª Avenida, 15-45. Zona 9   01009 Guatemala City  


Places of Interest

1.3 km La Aurora International Airport

10 km Mayan Golf Club

146 km Lake Atitlán

2 km Oakland Shopping Centre

Premios y Reconocimientos Prizes and awards

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Barceló Guatemala City

4.0/5 Round Indicators
| 1627 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

748

Very good

38% Complete

627

Average

9% Complete

156

Poor

3% Complete

52

Very poor

2% Complete

44

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    Al B The Hague, The Netherlands. 11/18/2017 Business

    “WiFI Ripoff”

    I'm writing this review from my room at this very moment because of the recent change to your WiFi policy. You know how I know it was a recent change, because I was JUST here, two weeks ago! Because I am (was!) a regular customer. I arrive tonight only to find out, when trying to connect my laptop to the wifi that my wifi code given by the hotel only works for ONE device per room! So, you can either have your phone, or laptop connected at once, NOT both. As I'm here for work, it's crucial I have both as I use my phone to stay connected with WhatsApp and my laptop to, you know, work. Of COURSE I could get another one for a fee. I've come here a lot in the last couple of years with my team for work. There are currently 4 of us here. You will no longer get our business for this reason. I hope your money grab was worth it. At least have the integrity to say "Free wifi for ONE device" in your room description instead of "Free wifi" as people will be able to more honestly make decisions, and you won't do that because you KNOW people will choose other places over you for this if internet is important to them

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. We hope to see you at our hotel again so we can offer our quality services beyond your expectations. Best regards.

    Round Indicators
    Burucek Burke, Virginia. 11/16/2017 Family

    “Great location! Professional, friendly and helpful staff!”

    We stayed in this hotel 3 different times during our visit to Guatemala. Each time we had very large, clean, comfortable bed and quite room. We enjoyed breakfast selections and the female chef prepared superb omelettes every morning.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    mariafP8623YE Woodbridge, Virginia. 11/14/2017 Family

    “Barcelo/Guatemala City.”

    It was a wonderful stay at this hotel. I decided to stay at Guatemala Barcelo since I had already stayed at the Barcelo in San Salvador and Costa Rica. Awesome staying at these hotels. I would recommended them 110%.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    Greg F 11/12/2017 Family

    “Nice hotel at a good price”

    Close to the airport, good service, and a great breakfast. I’ve enjoyed staying here numerous times. I always feel like the rooms are a good value and a bit above average. Plus there is a McDonalds right on the corner for a quick snack.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    RobertoftheWebberi Lima, Lima, Peru. 11/11/2017 Family

    “Very dependable corporate hotel with great location”

    My father and I spent one night here at the start of our trip and found it fulfilled its purpose very well. Rooms are well-appointed (some with balconies), breakfast is broad and tasty and there are a number of facilities (a few restaurants, nice pool and spa). Its location so close to the airport is great and every stay comes with a free shuttle service. My only word of warning is that being a business hotel and convention centre, it does get extremely busy in the common areas and this will put off those looking for some modicum of peace in busy Guatemala City.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    EVALUATION

    Round Indicators

    • november 18 2017
    • The Hague, The Netherlands
    • Business

    Al B

    “WiFI Ripoff”


    I'm writing this review from my room at this very moment because of the recent change to your WiFi policy. You know how I know it was a recent change, because I was JUST here, two weeks ago! Because I am (was!) a regular customer. I arrive tonight only to find out, when trying to connect my laptop to the wifi that my wifi code given by the hotel only works for ONE device per room! So, you can either have your phone, or laptop connected at once, NOT both. As I'm here for work, it's crucial I have both as I use my phone to stay connected with WhatsApp and my laptop to, you know, work. Of COURSE I could get another one for a fee. I've come here a lot in the last couple of years with my team for work. There are currently 4 of us here. You will no longer get our business for this reason. I hope your money grab was worth it. At least have the integrity to say "Free wifi for ONE device" in your room description instead of "Free wifi" as people will be able to more honestly make decisions, and you won't do that because you KNOW people will choose other places over you for this if internet is important to them


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. We hope to see you at our hotel again so we can offer our quality services beyond your expectations. Best regards.

    EVALUATION

    Round Indicators

    • november 16 2017
    • Burke, Virginia
    • Family

    Burucek

    “Great location! Professional, friendly and helpful staff!”


    We stayed in this hotel 3 different times during our visit to Guatemala. Each time we had very large, clean, comfortable bed and quite room. We enjoyed breakfast selections and the female chef prepared superb omelettes every morning.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • november 14 2017
    • Woodbridge, Virginia
    • Family

    mariafP8623YE

    “Barcelo/Guatemala City.”


    It was a wonderful stay at this hotel. I decided to stay at Guatemala Barcelo since I had already stayed at the Barcelo in San Salvador and Costa Rica. Awesome staying at these hotels. I would recommended them 110%.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • november 12 2017
    • Family

    Greg F

    “Nice hotel at a good price”


    Close to the airport, good service, and a great breakfast. I’ve enjoyed staying here numerous times. I always feel like the rooms are a good value and a bit above average. Plus there is a McDonalds right on the corner for a quick snack.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • november 11 2017
    • Lima, Lima, Peru
    • Family

    RobertoftheWebberi

    “Very dependable corporate hotel with great location”


    My father and I spent one night here at the start of our trip and found it fulfilled its purpose very well. Rooms are well-appointed (some with balconies), breakfast is broad and tasty and there are a number of facilities (a few restaurants, nice pool and spa). Its location so close to the airport is great and every stay comes with a free shuttle service. My only word of warning is that being a business hotel and convention centre, it does get extremely busy in the common areas and this will put off those looking for some modicum of peace in busy Guatemala City.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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