Interior del hotel Occidental Granada

Occidental Granada

Texto: 99625 Functional and contemporary hotel, designed for all types of trips. Calle Alhamar 46, Granada
+34 958 290 303 +34 958 805 508
Occidental Granada Texto: 99625 3.5 out of 5 based on 484 ratings. 484 user reviews.
Occidental Granada reviewed by Wilg1001A on . Nice stay in Granada Clean, and the double beds we had were good. The elevators are a little tiny, so when we checked in (27 ppl) it got pretty overwhelmed. The staff were helpful the breakfast buffet was very good. A... Rating: 4
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Occidental Granada

Calle Alhamar 46, Granada  


Places of Interest

19 km Granada Airport

2.6 km Albaicín

1.4 km The Alhambra

1 km Granada Conference and Exhibition Centre

Guest reviews.

There is no better expert than a traveller.

Occidental Granada

3.5/5 Round Indicators
| 492 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

20% Complete

99

Very good

38% Complete

188

Average

32% Complete

158

Poor

6% Complete

33

Very poor

2% Complete

14

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    Round Indicators
    Wilg1001A San Jose, CA. 07/10/2017 Family

    “Nice stay in Granada”

    Clean, and the double beds we had were good. The elevators are a little tiny, so when we checked in (27 ppl) it got pretty overwhelmed. The staff were helpful the breakfast buffet was very good. A solid place to park it for the night.

    Francisco I, Director General at Occidental Granada, responded to this review
     Dear Guest, Thank you very much for leaving these wonderful comments and photos on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Francisca Delgado, General Manager

    Round Indicators
    katharineb304 Worcestershire, United Kingdom. 06/21/2017 Couples

    “lovely hotel although not in the best location”

    Not the ideal location for sight-seeing. Took at least 15 minutes to walk to anywhere of interest. Ideal if you are on a business trip. Breakfast was average with the usual choice however the cooked food could have been hotter.

    Francisco I, Director General at Occidental Granada, responded to this review
     Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló xxx.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Our location it´s one of the most valued points of most of our Guest, we encourage you for future occasions to contact our call center to help you choose and book the accommodation type that best meets all your holiday requirements. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Francisca Delgado, General Manager

    Round Indicators
    Joseph A Lucena City, Philippines. 06/12/2017 Family

    “Good location of hotel”

    Relatively good service but needs to update interior of rooms and breakfast area. Taste of food is quite ok. Suggest more choices. Fast check in and check out. Location is good. Walking distance to restaurants and shops.

    Francisco I, Director General at Occidental Granada, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we do not over spice the dishes in order to please all palates, nevertheless there is a wide spice station in our buffet for our guests to help themselves and season their dishes to their liking. We also regret your words about the situation, just in the center of Granada. This point it´s really apreciated by most of our guests, and you have all the main monuments in a really short walking distance. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Francisca Delgado, General Manager

    Round Indicators
    ShahidaKhatun 04/27/2017 Family

    “Fabulous stay”

    We stayed here as a family of 12 people of all different ages. The staff were extremely friendly and provided excellent service at all times - even when the boys kept bothering them at random hours of the night.

    Francisco I, Director General at Occidental Granada, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Granada. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Francisca Delgado, general manager

    Round Indicators
    377sheridana Manchester, United Kingdom. 03/27/2017 Couples

    “Occidental”

    Excellent large bed was very comfortable. Downstairs parking was easy. Breakfast buffet had a great selection of meats etc. Pleasant couple of nights, arrived 1am and all night desk was very helpful. Would rcommend

    Francisco I, Director General at Occidental Granada, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Occidental Granada. We are thrilled that you a enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Francisca Delgado, General Manager

    EVALUATION

    Round Indicators

    • july 10 2017
    • San Jose, CA
    • Family

    Wilg1001A

    “Nice stay in Granada”


    Clean, and the double beds we had were good. The elevators are a little tiny, so when we checked in (27 ppl) it got pretty overwhelmed. The staff were helpful the breakfast buffet was very good. A solid place to park it for the night.


    Francisco I, Director General at Occidental Granada, responded to this review
    Dear Guest, Thank you very much for leaving these wonderful comments and photos on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Francisca Delgado, General Manager

    EVALUATION

    Round Indicators

    • june 21 2017
    • Worcestershire, United Kingdom
    • Couples

    katharineb304

    “lovely hotel although not in the best location”


    Not the ideal location for sight-seeing. Took at least 15 minutes to walk to anywhere of interest. Ideal if you are on a business trip. Breakfast was average with the usual choice however the cooked food could have been hotter.


    Francisco I, Director General at Occidental Granada, responded to this review
    Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló xxx.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Our location it´s one of the most valued points of most of our Guest, we encourage you for future occasions to contact our call center to help you choose and book the accommodation type that best meets all your holiday requirements. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Francisca Delgado, General Manager

    EVALUATION

    Round Indicators

    • june 12 2017
    • Lucena City, Philippines
    • Family

    Joseph A

    “Good location of hotel”


    Relatively good service but needs to update interior of rooms and breakfast area. Taste of food is quite ok. Suggest more choices. Fast check in and check out. Location is good. Walking distance to restaurants and shops.


    Francisco I, Director General at Occidental Granada, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we do not over spice the dishes in order to please all palates, nevertheless there is a wide spice station in our buffet for our guests to help themselves and season their dishes to their liking. We also regret your words about the situation, just in the center of Granada. This point it´s really apreciated by most of our guests, and you have all the main monuments in a really short walking distance. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Francisca Delgado, General Manager

    EVALUATION

    Round Indicators

    • april 27 2017
    • Family

    ShahidaKhatun

    “Fabulous stay”


    We stayed here as a family of 12 people of all different ages. The staff were extremely friendly and provided excellent service at all times - even when the boys kept bothering them at random hours of the night.


    Francisco I, Director General at Occidental Granada, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Granada. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Francisca Delgado, general manager

    EVALUATION

    Round Indicators

    • march 27 2017
    • Manchester, United Kingdom
    • Couples

    377sheridana

    “Occidental”


    Excellent large bed was very comfortable. Downstairs parking was easy. Breakfast buffet had a great selection of meats etc. Pleasant couple of nights, arrived 1am and all night desk was very helpful. Would rcommend


    Francisco I, Director General at Occidental Granada, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Occidental Granada. We are thrilled that you a enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Francisca Delgado, General Manager

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. Only one discount code per booking is permitted. The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for Europe and Mediterranean hotels. It is possible to combine a discount code with a special discount** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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