Surroundings at the Occidental Playa de Palma hotel

Occidental Playa de Palma

Texto: 105339 Right in the heart of Playa de Palma, this hotel boasts an exclusive selection of sports facilities including a prestigious cycling centre. CL Fra Joan Llabrés, 16 | 07600 Playa de Palma, Palma de Mallorca (Mallorca)
+34 971 261 700 +34 971 266 936
Occidental Playa de Palma Texto: 105339 4 out of 5 based on 1786 ratings. 1786 user reviews.
Occidental Playa de Palma reviewed by kvikrams on . Lovely hotel in vicinity to the beach It is a nice place to stay if you're looking to be near the beach and have a relaxing holiday. The hotel offers free turkish bath, spa and indoor & outdoor pool. There is a basic gym as well. I had... Rating: 5
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Occidental Playa de Palma

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca)  


Places of Interest

6 km Son Sant Joan International Airport

7 km Son Antem Golf Course

200 m Palma beach

200 m Bus to Palma

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Playa de Palma

4.0/5 Round Indicators
| 1814 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

612

Very good

39% Complete

725

Average

17% Complete

319

Poor

5% Complete

102

Very poor

3% Complete

56

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    Round Indicators
    sm9754 02/15/2018 Couples

    “Stay at occidental.”

    Be prepared to ask for items several times. We had to ask for bed make up, towel replacements, coffee pod replacement. Restaurant had variety of food. Indoor pool was salt water but ok. Bike hire was an endurance event, be prepared for lots of paperwork, excessive charges and done whatever you do step over the line by the door as you get told firmly to get back, I won’t be using that German bike hire firm again
    Round Indicators
    giriraj77 02/11/2018 Couples

    “Worst 4star in the world ”

    The staff is very rude, I had no coffee or tea machine in a standard room, nothing works in any of the rooms. I had to upgrade to a Better room which was £50 more for two nights. The suite is just namesake. I will never stay in cheap hotel or with Occidental group when traveling in Europe. They called themselves a 4 star and they didn’t even have bell boy or concierge. We were told that they will give two bottles of water free every night which we were not given. Upon asking the receptionist they responded that nothing come for free. We wanted to look at the most expensive suite which was being used by the manager of the hotel and we told to not ask to look at it. I mean that hotel was a complete disaster and I personally will not recommend anyone to stay in this hotel.
    Round Indicators
    SenorSkywalker Greater London, United Kingdom. 02/09/2018 Solo travel

    “Nice place with some serious flaws”

    Pros; • Staff - Can't fault them. Friendly, professional and helpful. • Food - Under all inclusive there wasn't a great choice available but what was there was pretty good. Different menus each night. • Facilities - Heated pool for the winter, bar and restaurant located in the main lobby. Cons; • Beds - One of the most uncomfortable beds I've ever had the displeasure of sleeping on. Not once did I get a restful night sleep because of just how uncomfortable they are and woke in various levels of pain. • Location of room / noise - I was located at the far end of one of the corridors in the main hotel building. There are pipes running up the outside of the wall and whenever someone in the rooms above me used the taps or flushed the toilet you would hear the water gushing noisily.
    Round Indicators
    Ryan K 02/02/2018 Couples

    “Not bad.”

    Was a great hotel, really nice people and everything. But they have chair legs on the beds and a tiled floor, So all you hear in the morning is doors slamming and beds scraping around, it was very loud and annoying. If you wake up before 8am it shouldn't be an issue for anyone else, I was just quite looking forward to sleeping in. Food was great, pool was nice so other than that it was a nice place near the beach.

    GEM-Playadepalma, other at Occidental Playa de Palma, responded to this review
     Dear Ryan, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Playa de Palma hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We read the comments about the insonorization talking good notes of it, i can assure you that we are already studied the subject with our management and we are working on it, in order to be able to provide a better quality of rooms and services in our hotel. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards Orsy Szilagyi Guest Experience Manager

    Round Indicators
    Dawn R 02/02/2018 Friends getaway

    “50th Birthday celebration ”

    What made our holiday was being with friends! Occidental playa de palma is definitely not a 4/5 star hotel. It is in need of refurbish, it is clean the staff are nice, selection of food in restaurant is good but the standard not so good. Location is good. I would only go back if I was with the same party of friends as they made it!! Also would only go back for short stay as it is more like 3 star

    EVALUATION

    Round Indicators

    • february 15 2018
    • Couples

    sm9754

    “Stay at occidental.”


    Be prepared to ask for items several times. We had to ask for bed make up, towel replacements, coffee pod replacement. Restaurant had variety of food. Indoor pool was salt water but ok. Bike hire was an endurance event, be prepared for lots of paperwork, excessive charges and done whatever you do step over the line by the door as you get told firmly to get back, I won’t be using that German bike hire firm again


    EVALUATION

    Round Indicators

    • february 11 2018
    • Couples

    giriraj77

    “Worst 4star in the world ”


    The staff is very rude, I had no coffee or tea machine in a standard room, nothing works in any of the rooms. I had to upgrade to a Better room which was £50 more for two nights. The suite is just namesake. I will never stay in cheap hotel or with Occidental group when traveling in Europe. They called themselves a 4 star and they didn’t even have bell boy or concierge. We were told that they will give two bottles of water free every night which we were not given. Upon asking the receptionist they responded that nothing come for free. We wanted to look at the most expensive suite which was being used by the manager of the hotel and we told to not ask to look at it. I mean that hotel was a complete disaster and I personally will not recommend anyone to stay in this hotel.


    EVALUATION

    Round Indicators

    • february 9 2018
    • Greater London, United Kingdom
    • Solo travel

    SenorSkywalker

    “Nice place with some serious flaws”


    Pros; • Staff - Can't fault them. Friendly, professional and helpful. • Food - Under all inclusive there wasn't a great choice available but what was there was pretty good. Different menus each night. • Facilities - Heated pool for the winter, bar and restaurant located in the main lobby. Cons; • Beds - One of the most uncomfortable beds I've ever had the displeasure of sleeping on. Not once did I get a restful night sleep because of just how uncomfortable they are and woke in various levels of pain. • Location of room / noise - I was located at the far end of one of the corridors in the main hotel building. There are pipes running up the outside of the wall and whenever someone in the rooms above me used the taps or flushed the toilet you would hear the water gushing noisily.


    EVALUATION

    Round Indicators

    • february 2 2018
    • Couples

    Ryan K

    “Not bad.”


    Was a great hotel, really nice people and everything. But they have chair legs on the beds and a tiled floor, So all you hear in the morning is doors slamming and beds scraping around, it was very loud and annoying. If you wake up before 8am it shouldn't be an issue for anyone else, I was just quite looking forward to sleeping in. Food was great, pool was nice so other than that it was a nice place near the beach.


    GEM-Playadepalma, other at Occidental Playa de Palma, responded to this review
    Dear Ryan, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Playa de Palma hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We read the comments about the insonorization talking good notes of it, i can assure you that we are already studied the subject with our management and we are working on it, in order to be able to provide a better quality of rooms and services in our hotel. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards Orsy Szilagyi Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 2 2018
    • Friends getaway

    Dawn R

    “50th Birthday celebration ”


    What made our holiday was being with friends! Occidental playa de palma is definitely not a 4/5 star hotel. It is in need of refurbish, it is clean the staff are nice, selection of food in restaurant is good but the standard not so good. Location is good. I would only go back if I was with the same party of friends as they made it!! Also would only go back for short stay as it is more like 3 star


    Swimming pool at the Occidental Playa de Palma hotel
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