Surroundings at the Occidental Playa de Palma hotel

Occidental Playa de Palma

Texto: 105339 Right in the heart of Playa de Palma, this hotel boasts an exclusive selection of sports facilities including a prestigious cycling centre. CL Fra Joan Llabrés, 16 | 07600 Playa de Palma, Palma de Mallorca (Mallorca)
+34 971 261 700 +34 971 266 936
Occidental Playa de Palma Texto: 105339 4 out of 5 based on 1686 ratings. 1686 user reviews.
Occidental Playa de Palma reviewed by Sandrine S on . Pleasant hotel with good staff Being there in couple on mid-season in all inclusive option in a junior suite and we obtained à good price. Good points: - placement: only 300 meters from the beach, the bars and restaurants. - near... Rating: 4
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Occidental Playa de Palma

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca)  


Places of Interest

6 km Son Sant Joan International Airport

7 km Son Antem Golf Course

200 m Palma beach

200 m Bus to Palma

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Playa de Palma

4.0/5 Round Indicators
| 1715 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

573

Very good

40% Complete

691

Average

17% Complete

300

Poor

5% Complete

98

Very poor

3% Complete

53

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    Round Indicators
    Liucija M London, United Kingdom. 11/13/2017 Couples

    “Nice , comfy hotel to stay in”

    Great location, we came here out of season, but heated swimming pool, beach and Breakfast were really great. really enjoyed Our time in this place. walking distance to the beach, as well supermarket. spacious bathroom, big bed. so perfect for weekend gateway. Good location, easy to get with public transport from airport or to Palma
    Round Indicators
    Carol-the-cook Liverpool, United Kingdom. 11/06/2017 Couples

    “November break”

    Great hotel for a few days if sun in November. Great room lots of space. Massive wardrobe. Large tv in the lounge and another in the bedroom . Nice restraunt with a wide selection. Close to the beach and a quick taxi ride from the airport.

    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
     Dear Carol, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and the nice review. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards from Mallorca, Orsy Szilagyi Guest Experience Manager

    Round Indicators
    ukwgl Geneva. 10/28/2017 Family

    “Sunny week in Palma”

    We are a family of 4 with 2 5yr old children. The hotel is located at 5min walk to beach and also close to a large number of restaurants. We took Junior Suite room with Half board. The rooms are of decent size and restaurant had very good food.
    Round Indicators
    FamilyJoy London, United Kingdom. 10/25/2017 Family

    “Staff are the BEST really helpful, so kind and polite and VERY friendly”

    My 13 year old and I stayed at the hotel yesterday...the staff could not have helped anymore than they did...I went over to Mallorca to collect my 13 year old..long story, but basically had a few things to sort out..the ladies working at reception helped me so much..The lady at the bar..so friendly..really chatty and very kind. We had a rest by the pool in the afternoon...A couple of children were in the pool, pretty brave children...the pool was freezing..weather was absolutely fantastic for October..so..if anyone looking for a heated pool..this is not the one...we couldnt personally go in..but anyway...we were happy having a break in the afternoon and enjoying the sun..thank you for having us

    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de palma hotel with us and Tripadvisor readers. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards from Mallorca Orsy Szilagyi Guest Experience Manager

    Round Indicators
    Henrik T Frederiksberg, Denmark. 10/23/2017 Friends getaway

    “Very small rooms but pleasant staff”

    We stayed there for 2 nights to be close to the October fest. its situated in the middle of Mega Park and Beer König :-) - Huge hotel and had in fact all we needed, but the rooms were very small and no place for 2 suitcases. Would have expected a water boiler and some coffee but that was missing. Very friendly staff and good value for money. The beach is some 600 meters away but still reachable so to speak. Its in the German hood of Palma - and its like being in Munich :-) If possible try and get the small houses near the pool area - they looked very nice !

    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
     Dear Hendrik, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are fully descibred in the tour operator borchures, as well on all the webpages. For coming occasions, we would like to offer you a personalized guidance with our reception department, to make sure that the accommodation best meets your needs and wishes and offers you a perfect holiday. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Playa de Palma . Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards from Mallorca Orsy Szilagyi Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 13 2017
    • London, United Kingdom
    • Couples

    Liucija M

    “Nice , comfy hotel to stay in”


    Great location, we came here out of season, but heated swimming pool, beach and Breakfast were really great. really enjoyed Our time in this place. walking distance to the beach, as well supermarket. spacious bathroom, big bed. so perfect for weekend gateway. Good location, easy to get with public transport from airport or to Palma


    EVALUATION

    Round Indicators

    • november 6 2017
    • Liverpool, United Kingdom
    • Couples

    Carol-the-cook

    “November break”


    Great hotel for a few days if sun in November. Great room lots of space. Massive wardrobe. Large tv in the lounge and another in the bedroom . Nice restraunt with a wide selection. Close to the beach and a quick taxi ride from the airport.


    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
    Dear Carol, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and the nice review. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards from Mallorca, Orsy Szilagyi Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 28 2017
    • Geneva
    • Family

    ukwgl

    “Sunny week in Palma”


    We are a family of 4 with 2 5yr old children. The hotel is located at 5min walk to beach and also close to a large number of restaurants. We took Junior Suite room with Half board. The rooms are of decent size and restaurant had very good food.


    EVALUATION

    Round Indicators

    • october 25 2017
    • London, United Kingdom
    • Family

    FamilyJoy

    “Staff are the BEST really helpful, so kind and polite and VERY friendly”


    My 13 year old and I stayed at the hotel yesterday...the staff could not have helped anymore than they did...I went over to Mallorca to collect my 13 year old..long story, but basically had a few things to sort out..the ladies working at reception helped me so much..The lady at the bar..so friendly..really chatty and very kind. We had a rest by the pool in the afternoon...A couple of children were in the pool, pretty brave children...the pool was freezing..weather was absolutely fantastic for October..so..if anyone looking for a heated pool..this is not the one...we couldnt personally go in..but anyway...we were happy having a break in the afternoon and enjoying the sun..thank you for having us


    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de palma hotel with us and Tripadvisor readers. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards from Mallorca Orsy Szilagyi Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 23 2017
    • Frederiksberg, Denmark
    • Friends getaway

    Henrik T

    “Very small rooms but pleasant staff”


    We stayed there for 2 nights to be close to the October fest. its situated in the middle of Mega Park and Beer König :-) - Huge hotel and had in fact all we needed, but the rooms were very small and no place for 2 suitcases. Would have expected a water boiler and some coffee but that was missing. Very friendly staff and good value for money. The beach is some 600 meters away but still reachable so to speak. Its in the German hood of Palma - and its like being in Munich :-) If possible try and get the small houses near the pool area - they looked very nice !


    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
    Dear Hendrik, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are fully descibred in the tour operator borchures, as well on all the webpages. For coming occasions, we would like to offer you a personalized guidance with our reception department, to make sure that the accommodation best meets your needs and wishes and offers you a perfect holiday. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Playa de Palma . Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards from Mallorca Orsy Szilagyi Guest Experience Manager

    Swimming pool at the Occidental Playa de Palma hotel
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