Barceló Hotel Pool  Jandía Playa

Occidental Jandía Playa

Texto: 26967 Hotel with a spectacular pool area, kid’s playground and an endless choice of activities for the whole family. C/ Sancho Panza, s/n. Urbanización Playa del Jable | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 60 00 +34 928 542 626
Occidental Jandía Playa Texto: 26967 4 out of 5 based on 4462 ratings. 4462 user reviews.
Occidental Jandía Playa reviewed by genna409 on . Staff overworked On booking this hotel we were very excited by the great reviews. A month before our holiday we were told the a la carte restaurant was no longer available (one of the reasons we booked. We got to... Rating: 3
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Occidental Jandía Playa

C/ Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

400 m Jandía beach

45 km Las Playitas Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Playa

4.0/5 Round Indicators
| 4474 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

30% Complete

1363

Very good

41% Complete

1845

Average

17% Complete

780

Poor

6% Complete

303

Very poor

4% Complete

183

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    Round Indicators
    333kamilam Krakow, Poland. 02/16/2017 Friends getaway

    “Very good hotel”

    Perfect localisation, perfect services. Nice place, good people :) Few swimming pools, bar open till 23 for all inclusive. Only spa was closed for maintenance. It was a pleasure to stay there. I'd like to go back there next time.
    Round Indicators
    zofiaz633 Warsaw, Poland. 02/15/2017 Family

    “fine hotel for family stay”

    Good choice of food, especially for breakfast. Large, comfortable family room. A lot of swimming pools (only one heated in winter). Helpful staff, however speaking poor English, except for the reception desk. Part of attractions closed in winter. The most beautiful beach that I have ever seen!
    Round Indicators
    saraha1970 saraha1970. 02/15/2017 Family

    “Great family hotel”

    We stayed for 7 nights - three people namely myself, my mother and my 17 year old daughter who has learning difficulties From start to finish the hotel staff were great, very informative and helpful, nothing was too much trouble. In fact, many of them went out their way to make my daughter feel welcome. The hotel itself is spotless, staff work hard to keep it clean and tidy. The rooms are a reasonable size and cleaned daily. Good choice of food at all main buffet restaurant meals, especially if you like fish, but on occasion it could be warmer. Snack bar choice good too. Great drinks choice for an all inclusive - especially the cava & orange juice available almost all day. Animacion staff work hard to keep you entertained without being too pushy - great with my daughter Sophie & took account of her difficulties. All in all would recommend this hotel

    jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this review
     Dear Saraha, Thank you very much for sharing this great review of your recent stay at Occidental Jandía Playa.. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We would be pleased to welcome you again . kind regards, Guest Experience Management Occidental Jandia Playa ****

    Round Indicators
    Amanda B 02/15/2017 Couples

    “Holiday”

    Loved this hotel great entertainment! The staff are very friendly and accommodating. Would definitely stay there again! The food was great also. A friendly atmosphere all round made our holiday special!
    Round Indicators
    genna409 02/13/2017 Couples

    “Staff overworked ”

    On booking this hotel we were very excited by the great reviews. A month before our holiday we were told the a la carte restaurant was no longer available (one of the reasons we booked. We got to the hotel which was lovely and our room was clean. Check in took ages then we were shipped outside to wait for a ride to our room with our luggage. We were happy just to walk but it was insisted that you wait for the bell boy. Ten minutes later he eventually showed. Most of the staff here were lovely however totally overworked. The lobby bar was constantly busy with only one staff member on and no one to clear the tables. The restaurant was so busy on three of the days we cleared our own table and wiped it down. Entertainment urm nope not the best. God knows how this hotel manages in peak season as there wasn't enough chairs in any of the bars for the amount of visitors. Loved Fuerteventura and will be going back, just not to this hotel

    jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this review
     Dear client, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We apologize if we have not been able to meet your expectations in some points, we assure you that all your comments have passed to the affected departments for improving our service in these areas. We hope that you may give us the oportunity to change your view of the hotel with another visit in future. Kind regards, Guest Experience Management Occidental Jandia Playa ****

    EVALUATION

    Round Indicators

    • february 16 2017
    • Krakow, Poland
    • Friends getaway

    333kamilam

    “Very good hotel”


    Perfect localisation, perfect services. Nice place, good people :) Few swimming pools, bar open till 23 for all inclusive. Only spa was closed for maintenance. It was a pleasure to stay there. I'd like to go back there next time.


    EVALUATION

    Round Indicators

    • february 15 2017
    • Warsaw, Poland
    • Family

    zofiaz633

    “fine hotel for family stay”


    Good choice of food, especially for breakfast. Large, comfortable family room. A lot of swimming pools (only one heated in winter). Helpful staff, however speaking poor English, except for the reception desk. Part of attractions closed in winter. The most beautiful beach that I have ever seen!


    EVALUATION

    Round Indicators

    • february 15 2017
    • saraha1970
    • Family

    saraha1970

    “Great family hotel”


    We stayed for 7 nights - three people namely myself, my mother and my 17 year old daughter who has learning difficulties From start to finish the hotel staff were great, very informative and helpful, nothing was too much trouble. In fact, many of them went out their way to make my daughter feel welcome. The hotel itself is spotless, staff work hard to keep it clean and tidy. The rooms are a reasonable size and cleaned daily. Good choice of food at all main buffet restaurant meals, especially if you like fish, but on occasion it could be warmer. Snack bar choice good too. Great drinks choice for an all inclusive - especially the cava & orange juice available almost all day. Animacion staff work hard to keep you entertained without being too pushy - great with my daughter Sophie & took account of her difficulties. All in all would recommend this hotel


    jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this review
    Dear Saraha, Thank you very much for sharing this great review of your recent stay at Occidental Jandía Playa.. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We would be pleased to welcome you again . kind regards, Guest Experience Management Occidental Jandia Playa ****

    EVALUATION

    Round Indicators

    • february 15 2017
    • Couples

    Amanda B

    “Holiday”


    Loved this hotel great entertainment! The staff are very friendly and accommodating. Would definitely stay there again! The food was great also. A friendly atmosphere all round made our holiday special!


    EVALUATION

    Round Indicators

    • february 13 2017
    • Couples

    genna409

    “Staff overworked ”


    On booking this hotel we were very excited by the great reviews. A month before our holiday we were told the a la carte restaurant was no longer available (one of the reasons we booked. We got to the hotel which was lovely and our room was clean. Check in took ages then we were shipped outside to wait for a ride to our room with our luggage. We were happy just to walk but it was insisted that you wait for the bell boy. Ten minutes later he eventually showed. Most of the staff here were lovely however totally overworked. The lobby bar was constantly busy with only one staff member on and no one to clear the tables. The restaurant was so busy on three of the days we cleared our own table and wiped it down. Entertainment urm nope not the best. God knows how this hotel manages in peak season as there wasn't enough chairs in any of the bars for the amount of visitors. Loved Fuerteventura and will be going back, just not to this hotel


    jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this review
    Dear client, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We apologize if we have not been able to meet your expectations in some points, we assure you that all your comments have passed to the affected departments for improving our service in these areas. We hope that you may give us the oportunity to change your view of the hotel with another visit in future. Kind regards, Guest Experience Management Occidental Jandia Playa ****

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