Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38500 Hotel that forms a balcony over the ocean that offers the best views of La Gomera and the Los Gigantes cliffs. La Hondura, 8 | 38683 | Puerto Santiago (Tenerife) | Islas Canarias | España
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38500 4 out of 5 based on 6360 ratings. 6360 user reviews.
Barceló Santiago reviewed by lynncooling1 on . What a place!! I really can't recommend this hotel highly enough. Rooms are spacious and luxurious and ours had an incredible sea view. Surrounding area is just beautiful with the most spectacular scenery. Los... Rating: 5
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Barceló Santiago

La Hondura, 8   38683   Puerto Santiago (Tenerife)   Islas Canarias   España  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 6421 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

2722

Very good

37% Complete

2385

Average

13% Complete

868

Poor

4% Complete

293

Very poor

2% Complete

153

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    Round Indicators
    aanda77 london. 04/17/2018 Couples

    “Well run with very helpful and attentive staff”

    This hotel is well run and on its way up as they are renovating and updating. None of the work going on spoils your stay. Sometimes you could hear some noise but it all blended in with the crashing waves that are constant over the rocks below. The pool area is excellent. Plenty of sun beds all in good condition and comfy. Beautiful setting. Plenty of fixed and mobile umbrellas. 3 pools plus a paddling pool and hot tub. They do all the usual entertainment but it s not intrusive. Towels all seem new and they are the long ones that cover the whole length of the bed. They are free but you pay a deposit of €12 for each one and if you want to change them you can pay €2 at the spa. I recommend you get the giant pegs. I got mine last year and find them brilliant especially in Canaries where there is usually a breeze. The pool bar is open from 10am for coffee and drinks to take back to your sun bed or to have there. We went all inclusive but not everyone is so the staff will notice your wrist band. It is very clear on the bar menu what is included and what would incur an extra charge. We found everything we wanted available. It’s just some premium brands that are not. You can feel like millionaires sitting with a cold glass of Cava looking out over the ocean to La Gomera or up to Mount Teide. The food in the restaurant is very good and varied. The staff are very attentive. As soon as you find a table they are there to ask what you want to drink and when you have finished with a dish they politely clear it away. For breakfast there is always freshly squeezed oranges. The bacon is really good for those wanting a full English and the variety of bread and pastries available is amazing including those ones you dip in chocolate that I can’t remember the name of. What with the cold meats and cereals, yoghurts and fruit there is something for everyone. Coffee is from a machine using the cup on your table. Lunch and dinner is also good and there is a touch screen at the entrance that you can see what is on offer. If you are clever you can vary it up as they have dishes in a theme around the displays. One evening it can be Chinese and other times Mexican or you can have the same each day as there is always pasta, pizza, salad, chips and a chef cooking meat and fish. The cheese display is popular and again the puddings and pastries are plentiful. If you can resist the temptation there is plenty of healthy options like salad vegetables and fruit. The reception bar is a lovely place to sit after dinner. There is an outside terrace also and if it is very windy this place is sheltered by the building. You overlook the entrance and the street. Evening entertainment takes place in the theatre next to this area at 9.45 pm after the children’s disco. There are a couple of tables that are placed so you can sit outside and see the show. We saw some good professional acrobatic shows. For people who want a change of scene the hotel is well placed near other bars. Across the road is Route 66 that have full rock bands 4 nights a week and a couple who sing and play popular songs with a backing tape on the other nights. Sports fans have Beechers Brook There are plenty of bars and restaurants within walking or cab ride distance. If you don’t mind hills and steps then you can easily get to the marina or along the coast path to Playa de La Arena where there is a black sand beach. There is even a natural rock pool between the hotel and Los Gigantes but at times the waves make it impossible to use. We used the office across the road to book a trip to Mount Teide and a boat trip to see the whales and dolphins. Cheaper than holiday company and with the boat trip you can book on the day once you see what the weather and ocean is like. Reception staff are very helpful. We were given a room on the second floor but it turned out to be on level with the coastal path and I didn’t feel able to open my curtains or sit on the balcony so they changed it to the floor above. We also had a problem with the shower in the new room and this was fixed immediately. The showers are actually great. They have a fixed large head and a mobile one below with good power. The room was good. Beds really comfy. Lots of pillows. Chairs with foot rests in the balcony, plenty of hangers a couple of drawers. There is a hairdryer in the bathroom and a fridge. The information in the room says you can hire a kettle. The safe worked out as €3 a day.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you very much for sharing with us your very detailed impressions about our Hotel and that you have enjoyed your well deserved holiday with us. I am happy to learn that your stay was a memorable experience and that you would not hesitate in recommending others to visit us. In regard to your room allocation, I would like to take the chance to apologize for the inconvenience you experienced but on the other hand I am very pleased to read that our wonderful reception team were able to assist you quickly and that they found a more suitable room for you. We appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. I am also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. As well we are delighted to read that you fully have enjoyed our stunning pool area and bar with the most amazing views overlooking the Atlantic Ocean. One of the best places to be in Tenerife! Once again thank you so much for writing such a pleasant and kind review about Bareló Santiago. I was very glad to read your opinion about our hotel and also about our staff. We're very happy to welcome you every time you come to visit Tenerife. We're looking forward to your next visit. Kind regards, Sara Illermann Guest Experience Manager

    Round Indicators
    egholm2014 Skien, Norway. 04/16/2018 Couples

    “Two Norwegians”

    This was our second time at Barcelo Santiago in Los Gigantes and we will most certenly be back. This has become our favorite place to spent our holiday. We love the location with seaview. Its altso a very quiet place

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, We would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts and for choosing our Barceló Santiago hotel for your holiday getaway, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for your lovely comment about our amazing views from hotel and our location, it is indeed one of the best places to be in Tenerife. Therefor we are delighted to hear you have enjoyed it to the fullest. We look forward to welcome you back to Barcelo Santiago, please do not hesitate to contact us directly if I can be of any assistance. Kind regards, Sara Illermann Guest Experience Manager

    Round Indicators
    PTwales Wales. 04/16/2018 Couples

    “Lovely hotel”

    Spotlessly clean. Beautiful views. Friendly staff. Good choice of food. Would definitely consider staying here again. Walking distance to Los Gigantes in one direction and Plays design Arenas in the other.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you very much for sharing with us your impressions about our Hotel and that you have enjoyed your holiday break with us. I am happy to learn that your stay was a memorable experience and that you would not hesitate in recommending others to visit us. Thank you for your positive comment about the service you recieved during your stay with us and you have enjoyed our stunning views from the hotel. One of the best places in Tenerife Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again, we genuinely appreciate the time you took out of your day to inform us about your exceptional experience with us and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Kind regards, Sara Illermann Guest Experience Manager

    Round Indicators
    Ali G 04/15/2018

    “June booking”

    Hello, I’m coming to you in June for a peaceful holiday but I’m very concerned that I keep reading reviews that you can hear power tools from the pool area and in some rooms! Please can I request a room above the 5th floor as I do really need/expect peace and quite. Also do you have special cooking events? Many thanks.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you for choosing Barcelo Santiago for your well deserved holiday. The refurbishment is schedules to be finished by the 9th of July 2018, so hopefully by June most of the heavey work have been done already. If you wouldn´t mind to send me an direct email with your reservation details, like this I make sure to add your request to your booking. My email adress: santiago.rrpp@barcelo.com We look forward welcoming you to Barcelo Santiago. Kind regards Sara Illermann Guest Experience Manager

    Round Indicators
    kAGGZY72 kAGGZY. 04/15/2018 Friends getaway

    “Fabulous hotel”

    Hotel is great. Service from the staff is second to none. The food in the restaurant and pool bar is excellent. Rooms are nice but are being refurbished so will be even better. This was my 10th visit and will be returning again.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Greetings from Barcelo Santiago, first of all thank you for your loyalty to Barcelo Hotels and Resorts. We are very delighted to read that once again we managed to exceed your expectations and you enjoyed your stay with us to the fullest. Thank you for your lovely comment regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We look forward to welcome you back to Barcelo Santiago. Kind regards Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 17 2018
    • london
    • Couples

    aanda77

    “Well run with very helpful and attentive staff”


    This hotel is well run and on its way up as they are renovating and updating. None of the work going on spoils your stay. Sometimes you could hear some noise but it all blended in with the crashing waves that are constant over the rocks below. The pool area is excellent. Plenty of sun beds all in good condition and comfy. Beautiful setting. Plenty of fixed and mobile umbrellas. 3 pools plus a paddling pool and hot tub. They do all the usual entertainment but it s not intrusive. Towels all seem new and they are the long ones that cover the whole length of the bed. They are free but you pay a deposit of €12 for each one and if you want to change them you can pay €2 at the spa. I recommend you get the giant pegs. I got mine last year and find them brilliant especially in Canaries where there is usually a breeze. The pool bar is open from 10am for coffee and drinks to take back to your sun bed or to have there. We went all inclusive but not everyone is so the staff will notice your wrist band. It is very clear on the bar menu what is included and what would incur an extra charge. We found everything we wanted available. It’s just some premium brands that are not. You can feel like millionaires sitting with a cold glass of Cava looking out over the ocean to La Gomera or up to Mount Teide. The food in the restaurant is very good and varied. The staff are very attentive. As soon as you find a table they are there to ask what you want to drink and when you have finished with a dish they politely clear it away. For breakfast there is always freshly squeezed oranges. The bacon is really good for those wanting a full English and the variety of bread and pastries available is amazing including those ones you dip in chocolate that I can’t remember the name of. What with the cold meats and cereals, yoghurts and fruit there is something for everyone. Coffee is from a machine using the cup on your table. Lunch and dinner is also good and there is a touch screen at the entrance that you can see what is on offer. If you are clever you can vary it up as they have dishes in a theme around the displays. One evening it can be Chinese and other times Mexican or you can have the same each day as there is always pasta, pizza, salad, chips and a chef cooking meat and fish. The cheese display is popular and again the puddings and pastries are plentiful. If you can resist the temptation there is plenty of healthy options like salad vegetables and fruit. The reception bar is a lovely place to sit after dinner. There is an outside terrace also and if it is very windy this place is sheltered by the building. You overlook the entrance and the street. Evening entertainment takes place in the theatre next to this area at 9.45 pm after the children’s disco. There are a couple of tables that are placed so you can sit outside and see the show. We saw some good professional acrobatic shows. For people who want a change of scene the hotel is well placed near other bars. Across the road is Route 66 that have full rock bands 4 nights a week and a couple who sing and play popular songs with a backing tape on the other nights. Sports fans have Beechers Brook There are plenty of bars and restaurants within walking or cab ride distance. If you don’t mind hills and steps then you can easily get to the marina or along the coast path to Playa de La Arena where there is a black sand beach. There is even a natural rock pool between the hotel and Los Gigantes but at times the waves make it impossible to use. We used the office across the road to book a trip to Mount Teide and a boat trip to see the whales and dolphins. Cheaper than holiday company and with the boat trip you can book on the day once you see what the weather and ocean is like. Reception staff are very helpful. We were given a room on the second floor but it turned out to be on level with the coastal path and I didn’t feel able to open my curtains or sit on the balcony so they changed it to the floor above. We also had a problem with the shower in the new room and this was fixed immediately. The showers are actually great. They have a fixed large head and a mobile one below with good power. The room was good. Beds really comfy. Lots of pillows. Chairs with foot rests in the balcony, plenty of hangers a couple of drawers. There is a hairdryer in the bathroom and a fridge. The information in the room says you can hire a kettle. The safe worked out as €3 a day.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you very much for sharing with us your very detailed impressions about our Hotel and that you have enjoyed your well deserved holiday with us. I am happy to learn that your stay was a memorable experience and that you would not hesitate in recommending others to visit us. In regard to your room allocation, I would like to take the chance to apologize for the inconvenience you experienced but on the other hand I am very pleased to read that our wonderful reception team were able to assist you quickly and that they found a more suitable room for you. We appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. I am also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. As well we are delighted to read that you fully have enjoyed our stunning pool area and bar with the most amazing views overlooking the Atlantic Ocean. One of the best places to be in Tenerife! Once again thank you so much for writing such a pleasant and kind review about Bareló Santiago. I was very glad to read your opinion about our hotel and also about our staff. We're very happy to welcome you every time you come to visit Tenerife. We're looking forward to your next visit. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 16 2018
    • Skien, Norway
    • Couples

    egholm2014

    “Two Norwegians”


    This was our second time at Barcelo Santiago in Los Gigantes and we will most certenly be back. This has become our favorite place to spent our holiday. We love the location with seaview. Its altso a very quiet place


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, We would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts and for choosing our Barceló Santiago hotel for your holiday getaway, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for your lovely comment about our amazing views from hotel and our location, it is indeed one of the best places to be in Tenerife. Therefor we are delighted to hear you have enjoyed it to the fullest. We look forward to welcome you back to Barcelo Santiago, please do not hesitate to contact us directly if I can be of any assistance. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 16 2018
    • Wales
    • Couples

    PTwales

    “Lovely hotel”


    Spotlessly clean. Beautiful views. Friendly staff. Good choice of food. Would definitely consider staying here again. Walking distance to Los Gigantes in one direction and Plays design Arenas in the other.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you very much for sharing with us your impressions about our Hotel and that you have enjoyed your holiday break with us. I am happy to learn that your stay was a memorable experience and that you would not hesitate in recommending others to visit us. Thank you for your positive comment about the service you recieved during your stay with us and you have enjoyed our stunning views from the hotel. One of the best places in Tenerife Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again, we genuinely appreciate the time you took out of your day to inform us about your exceptional experience with us and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 15 2018

    Ali G

    “June booking”


    Hello, I’m coming to you in June for a peaceful holiday but I’m very concerned that I keep reading reviews that you can hear power tools from the pool area and in some rooms! Please can I request a room above the 5th floor as I do really need/expect peace and quite. Also do you have special cooking events? Many thanks.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you for choosing Barcelo Santiago for your well deserved holiday. The refurbishment is schedules to be finished by the 9th of July 2018, so hopefully by June most of the heavey work have been done already. If you wouldn´t mind to send me an direct email with your reservation details, like this I make sure to add your request to your booking. My email adress: santiago.rrpp@barcelo.com We look forward welcoming you to Barcelo Santiago. Kind regards Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 15 2018
    • kAGGZY
    • Friends getaway

    kAGGZY72

    “Fabulous hotel”


    Hotel is great. Service from the staff is second to none. The food in the restaurant and pool bar is excellent. Rooms are nice but are being refurbished so will be even better. This was my 10th visit and will be returning again.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Greetings from Barcelo Santiago, first of all thank you for your loyalty to Barcelo Hotels and Resorts. We are very delighted to read that once again we managed to exceed your expectations and you enjoyed your stay with us to the fullest. Thank you for your lovely comment regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We look forward to welcome you back to Barcelo Santiago. Kind regards Sara Illermann Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.