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Barceló Hotel Gastronomy Arenas Blancas
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map

Map and location

Calle 64 y final   Varadero, Matanzas ,   Cuba  


Places of Interest

28 km Varadero Airport

4 km Varadero Golf Course

0 km Varadero

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Arenas Blancas

3.5/5 Round Indicators
| 8122 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

22% Complete

1794

Very good

33% Complete

2711

Average

19% Complete

1593

Poor

12% Complete

1019

Very poor

12% Complete

1005

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    Round Indicators
    SandT1998 10/18/2019

    “Great Help”

    It was an alright resort, beautiful beach!!!! and the service/help from Hector Alexander Benitez Marte at Barcelo Solymar and Arenas Blancas Resort was amazing. My boyfriend missed his flight and he did so much to help him get organized and figure out his next steps to do.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review Guest Services

    Round Indicators
    KatelynSB Kitchener, Canada. 10/17/2019 Family

    “Not the worst vacation I’ve been on”

    All in all I had fun time at this resort. It was pretty quiet but I didn’t expect it to be a huge party during the off season. One thing I did find weird is that there was no 24 hour bar. Which again may be because it wasn’t peek season and they couldn’t justify having someone at the bar all night long with nobody ordering anything. We also didn’t have any hot water in the main building of the resort during our stay apparently the boiler was broken. Also something I could live with out after being in 38 degree weather all day long! The food wasn’t good and going to Cuba I don’t expect it’s to be good anyways but I always found something I liked at the buffet. We had an amazing ocean view from the 4th floor everyday I went on the balcony and it amazed me how beautiful Cuba really is. There is an entertainment staff member named Alejandro I believe. He was a very fun guy getting people at the pool involved in all the games and just going around the pool and talking to all the guest. The pool bar tenders David and Jorge were there for the whole week I was there and they were great always served me right away with a smile! Our Maid Grey was amazing my room was always cleaning and smelling fresh everyday with extra water in the fridge. The pool was very nice and refreshing I spent the majority of my vacation in it. They wifi wasn’t the greatest but it worked well enough for me to check emails and social media. I had a fun time during this stay here at Barceló Soylmar with convenience of getting into the town of varadero and the beautiful pools and beaches but I don’t think I will be returning.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Guest Service

    Round Indicators
    Lewis O 10/16/2019 Couples

    “My favourite Country”

    Barceló Solymar, Cuba, Varadero !!! My favourite place to enjoy and be relax, main bufete excellent food, Italian restaurant nice pizza, pasta and nice staff, about no beach i dont know how to explain!!! Best of the best!!! And the most important thing special location!!! Thanks Family.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Solymar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Guest Service

    Round Indicators
    alexander m 10/14/2019 Friends getaway

    “My favourite Resort”

    Barceló Solymar my favourite place to be relax, best staff, everybody always happy I don’t really know how to explain how I feel, best beach and best location if you would like to know Cuba Barceló best option !!! Thanks see you soon guys.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! Thank you for reviewing your recent stay in our Barceló Solymar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

    Round Indicators
    Curiosity818537 10/14/2019 Couples

    “Thinking about future ”

    I always trusted Barcelo name (my partner work for this chine for many years) and made reservation without reading any comments. This will be out first visit to Cuba. Now I'm really afraid. I decided to write directly here because I hope all management answers for a guests are true and all our preferences will be noticed. We are arriving to Barcelo solymar 08 December 2019 (1932682153 my reservation nm) suite bungalow. Please make sure 1) Cleanes ( sheets, mattress protectors fresh and free of stains ) 2) Bathroom free of mold, timescale. Shower head work properly. 3) Nothing missing from the room ( towels big and small, bathroom toiletries ..... ) . 4) All electronic devices TV, air conditioner, hairdryer......... are in good condition and work properly Everything must be fresh and replaced up to all hotel standards So how you can see we are not asking for something WOOOOW. Only follow standards and don't make the shame for Barcelo name. You still have a lot of time. Why I'm writing here??? Because I'm very experienced traveller and work in the hotel too. Only 15% of all reservation departments reading and following guest requests. So now I hope we are safe during our holidays and any department don't will have any complaints from our side

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! good morning We are noting your comment to the hotel reservation department. Guest Services

    EVALUATION

    Round Indicators

    • october 18 2019

    SandT1998

    “Great Help”


    It was an alright resort, beautiful beach!!!! and the service/help from Hector Alexander Benitez Marte at Barcelo Solymar and Arenas Blancas Resort was amazing. My boyfriend missed his flight and he did so much to help him get organized and figure out his next steps to do.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review Guest Services

    EVALUATION

    Round Indicators

    • october 17 2019
    • Kitchener, Canada
    • Family

    KatelynSB

    “Not the worst vacation I’ve been on”


    All in all I had fun time at this resort. It was pretty quiet but I didn’t expect it to be a huge party during the off season. One thing I did find weird is that there was no 24 hour bar. Which again may be because it wasn’t peek season and they couldn’t justify having someone at the bar all night long with nobody ordering anything. We also didn’t have any hot water in the main building of the resort during our stay apparently the boiler was broken. Also something I could live with out after being in 38 degree weather all day long! The food wasn’t good and going to Cuba I don’t expect it’s to be good anyways but I always found something I liked at the buffet. We had an amazing ocean view from the 4th floor everyday I went on the balcony and it amazed me how beautiful Cuba really is. There is an entertainment staff member named Alejandro I believe. He was a very fun guy getting people at the pool involved in all the games and just going around the pool and talking to all the guest. The pool bar tenders David and Jorge were there for the whole week I was there and they were great always served me right away with a smile! Our Maid Grey was amazing my room was always cleaning and smelling fresh everyday with extra water in the fridge. The pool was very nice and refreshing I spent the majority of my vacation in it. They wifi wasn’t the greatest but it worked well enough for me to check emails and social media. I had a fun time during this stay here at Barceló Soylmar with convenience of getting into the town of varadero and the beautiful pools and beaches but I don’t think I will be returning.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Guest Service

    EVALUATION

    Round Indicators

    • october 16 2019
    • Couples

    Lewis O

    “My favourite Country”


    Barceló Solymar, Cuba, Varadero !!! My favourite place to enjoy and be relax, main bufete excellent food, Italian restaurant nice pizza, pasta and nice staff, about no beach i dont know how to explain!!! Best of the best!!! And the most important thing special location!!! Thanks Family.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Solymar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Guest Service

    EVALUATION

    Round Indicators

    • october 14 2019
    • Friends getaway

    alexander m

    “My favourite Resort”


    Barceló Solymar my favourite place to be relax, best staff, everybody always happy I don’t really know how to explain how I feel, best beach and best location if you would like to know Cuba Barceló best option !!! Thanks see you soon guys.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! Thank you for reviewing your recent stay in our Barceló Solymar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

    EVALUATION

    Round Indicators

    • october 14 2019
    • Couples

    Curiosity818537

    “Thinking about future ”


    I always trusted Barcelo name (my partner work for this chine for many years) and made reservation without reading any comments. This will be out first visit to Cuba. Now I'm really afraid. I decided to write directly here because I hope all management answers for a guests are true and all our preferences will be noticed. We are arriving to Barcelo solymar 08 December 2019 (1932682153 my reservation nm) suite bungalow. Please make sure 1) Cleanes ( sheets, mattress protectors fresh and free of stains ) 2) Bathroom free of mold, timescale. Shower head work properly. 3) Nothing missing from the room ( towels big and small, bathroom toiletries ..... ) . 4) All electronic devices TV, air conditioner, hairdryer......... are in good condition and work properly Everything must be fresh and replaced up to all hotel standards So how you can see we are not asking for something WOOOOW. Only follow standards and don't make the shame for Barcelo name. You still have a lot of time. Why I'm writing here??? Because I'm very experienced traveller and work in the hotel too. Only 15% of all reservation departments reading and following guest requests. So now I hope we are safe during our holidays and any department don't will have any complaints from our side


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! good morning We are noting your comment to the hotel reservation department. Guest Services

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