Aerial View of Barceló Hotel Punta Cana
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Map and location

Carretera Macao, S/N, Playa Arena Gorda   23301 Punta Cana La Altagracia ,   República Dominicana  


Places of Interest

28.4 km Punta Cana International Airport

14.3 km Macao beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Caribe

4.0/5 Round Indicators
| 10909 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

39% Complete

4283

Very good

28% Complete

3070

Average

15% Complete

1705

Poor

8% Complete

958

Very poor

8% Complete

893

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    Round Indicators
    faith a Toronto, Canada. 12/17/2018 Friends getaway

    “My stay at Occidental Caribe”

    We really enjoyed our stay at this resort. The animators were pretty friendly and made sure people were involved in various activities. The activities such as the contests and the foam party were the highlights of them. The night shows were pretty great and the Michael Jackson performance were spectacular. The overall service can be improved more such as the service at the Alcazar buffet since we had to wait for a long time for someone to offer us drinks or help us if we needed something at our table.
    Round Indicators
    camsal2018 12/15/2018 Couples

    “The management doesn't care”

    The service from the employees is really great but the food is horrible and management doesnt seem to care about it. We took a trip to this property to see if it would be a good place for our family reunion but we are lloking elsewhere now.

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Caribe hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards, Director Occidental Caribe

    Round Indicators
    Ryan N Jaclyn C Springfield. 12/15/2018 Couples

    “Adults vacay”

    This was our first time at the Dominican and I already want to go back! It is beautiful!! The resort was great. Very clean. Staff was very friendly. I wish I knew more Spanish...it would make communication much easier. The resort was large with lots of beautiful, well manicured greens. While there were a lot of people(I am sure), it never felt crowded. The beach was absolutely beautiful...did not notice problems with sea weed on the beach at this resort. Jeorge, the bell boy, went above and beyond to make sure we knew our way around the resort and that we had everything we needed. He was fabulous! Great experience!!!

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear guest, First of all, we congratulate you with your Silver Wedding Anniversary and we thank you for choosing our Occidental Caribe hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Director Occidental Caribe

    Round Indicators
    Jason B 12/12/2018 Couples

    “Beautiful place and great service!”

    My wife and I stayed here for 5 days. We are not hard to please, so we took a chance based on some reviews. We were pleasantly suprised. Beautiful beach and pool areas. Great food in the restaurants and buffet. We stayed in a superior ocean front room. Beautiful views and maid service cleaned daily. King bed was firm and comfortable to our liking. Only complaint is the WiFi service per person is expensive and you pay extra if you want it. Overall, we would come back and recommend this place if you are not picky. Catch the Michael Jackson Impersonator show, it was a blast from the past.

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Caribe hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Director Occidental Caribe

    Round Indicators
    manuel j 12/11/2018 Family

    “Great for kids”

    This is a very good place to visit with kids. My daughter had a blast. 4 seimming pools including a pool just for kids. Rock climming, casino, is an all inclusive. Best of all is ammenities for premium clients. Mr. carrasco head of security was great.

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Caribe, we always welcome feedback, as it allows us to continually improve the experience we create for our guests. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Director Occidental Caribe

    EVALUATION

    Round Indicators

    • december 17 2018
    • Toronto, Canada
    • Friends getaway

    faith a

    “My stay at Occidental Caribe”


    We really enjoyed our stay at this resort. The animators were pretty friendly and made sure people were involved in various activities. The activities such as the contests and the foam party were the highlights of them. The night shows were pretty great and the Michael Jackson performance were spectacular. The overall service can be improved more such as the service at the Alcazar buffet since we had to wait for a long time for someone to offer us drinks or help us if we needed something at our table.


    EVALUATION

    Round Indicators

    • december 15 2018
    • Couples

    camsal2018

    “The management doesn't care”


    The service from the employees is really great but the food is horrible and management doesnt seem to care about it. We took a trip to this property to see if it would be a good place for our family reunion but we are lloking elsewhere now.


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Caribe hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards, Director Occidental Caribe

    EVALUATION

    Round Indicators

    • december 15 2018
    • Springfield
    • Couples

    Ryan N Jaclyn C

    “Adults vacay”


    This was our first time at the Dominican and I already want to go back! It is beautiful!! The resort was great. Very clean. Staff was very friendly. I wish I knew more Spanish...it would make communication much easier. The resort was large with lots of beautiful, well manicured greens. While there were a lot of people(I am sure), it never felt crowded. The beach was absolutely beautiful...did not notice problems with sea weed on the beach at this resort. Jeorge, the bell boy, went above and beyond to make sure we knew our way around the resort and that we had everything we needed. He was fabulous! Great experience!!!


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear guest, First of all, we congratulate you with your Silver Wedding Anniversary and we thank you for choosing our Occidental Caribe hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Director Occidental Caribe

    EVALUATION

    Round Indicators

    • december 12 2018
    • Couples

    Jason B

    “Beautiful place and great service!”


    My wife and I stayed here for 5 days. We are not hard to please, so we took a chance based on some reviews. We were pleasantly suprised. Beautiful beach and pool areas. Great food in the restaurants and buffet. We stayed in a superior ocean front room. Beautiful views and maid service cleaned daily. King bed was firm and comfortable to our liking. Only complaint is the WiFi service per person is expensive and you pay extra if you want it. Overall, we would come back and recommend this place if you are not picky. Catch the Michael Jackson Impersonator show, it was a blast from the past.


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Caribe hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Director Occidental Caribe

    EVALUATION

    Round Indicators

    • december 11 2018
    • Family

    manuel j

    “Great for kids”


    This is a very good place to visit with kids. My daughter had a blast. 4 seimming pools including a pool just for kids. Rock climming, casino, is an all inclusive. Best of all is ammenities for premium clients. Mr. carrasco head of security was great.


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Caribe, we always welcome feedback, as it allows us to continually improve the experience we create for our guests. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Director Occidental Caribe

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