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Hotel Beach  Occidental Grand Punta Cana Resort
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Map and location

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


Places of Interest

24.2 km Punta Cana International Airport

Right on the beachfront Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Punta Cana

4.0/5 Round Indicators
| 4724 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

45% Complete

2143

Very good

26% Complete

1242

Average

12% Complete

601

Poor

7% Complete

365

Very poor

7% Complete

373

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    Round Indicators
    Cfcn01 05/24/2019 Couples

    “Beautiful but very noisy”

    Wonderful beach and beautiful hotel. Music too loud !! All swimming pools have loud music. No way to relax. They should really reduce the music !!! During the night, lot of noise also so it is difficult to sleep
    Round Indicators
    Fearless04323110320 05/23/2019 Family

    “Don't book this hotel terrible food”

    Don't book this hotel terrible food to Young of the staff that doesn't know how to treat gest. I been in some older Barcelo Valvero palace deluxe . And this is noting like very cheap drinks and terrible food .

    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
     Dear Fearless04323110320, Thank you for providing us with feedback. Needless to say, it is very disappointing to hear we failed to offer you a pleasant holiday. We sincerely apologize for our shortcomings and hope that you can find it within yourself to give us another opportunity. There is nothing more important to us that providing each one of our guests with an excellent vacation and superior service. We would like to prove this to you. This is why we want you to know that we are constantly refreshing and renewing our installations and services. We truly hope to have the opportunity to host you again in the future, so we can not only meet, but surpass your expectations. It was our pleasure to serve you. Cordially, Ámbar Guzmán Assistant Manager Occidental Punta cana

    Round Indicators
    Luis70_07093 Guttenberg, New Jersey. 05/22/2019 Family

    “Great stay at the Occidental Resort”

    Busy Easter weekend but everybody was very attentive and professional. Rooms were very clean and spacious. Restrooms have extra guest amenities. Love the grounds. The pool area was very nice and the pool bartenders were great. Santos keep us entertained the entire stay. Waterfall in the bar needs to go unless you make in intermittent, drinks get some of that water on it. Beach area was nice but needs umbrellas, palm trees are not enough. The same with the main pool area need more umbrellas. Restaurants were very nice. Caracoles buffet had a lot of items to choose. Overall we had great stay. Staff was very nice.

    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
     Dear Luis70_07093, Thank you for sharing your experience with us. There is nothing more important to us than to provide each and every guest with an excellent holiday experience, which is why we are thrilled to hear that you were satisfied with the quality of service you received. Once again, we thank you for choosing to stay with us. We would be thrilled to host you again in the future. It was our pleasure to serve you. Cordial regards, Ámbar Guzmán Assistant Manager Occidental Punta Cana

    Round Indicators
    Odyssey639132 05/21/2019 Friends getaway

    “Absolutely loved my stay here! I would love to go back!!”

    The facility is beautiful, the staff is extremely friendly and the options for buffet and drinks are great. I highly recommend the Occidental! I'm sure there are other beautiful facilities in Punta Cana, but the next time I am in the Dominican Republic and visiting Punta Cana again, I will definitely go to the Occidental.

    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
     Dear Odyssey639132, Thank you for sharing your experience with us. There is nothing more important to us than to provide each and every guest with an excellent holiday experience, which is why we are thrilled to hear that you were satisfied with the quality of service you received. Once again, we thank you for choosing to stay with us. We would be thrilled to host you again in the future. It was our pleasure to serve you. Cordial regards, Ámbar Guzmán Assistant Manager Occidental Punta Cana

    Round Indicators
    Roam272322 05/21/2019 Friends getaway

    “Birthday celebration”

    We enjoy our stay at occidental Punta Cana, I recommend the first floor rooms with terrace, jacuzzi and sea view. We had a great time at the beach, not too crowded, there is natural palm shade and always available lounge chairs. service was great, buffet is wonderful for breakfast and lunch, at nigth we loved the oriental and the Mexican restaurant. Overall nice hotel with a great location.

    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
     Dear Roam272322, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are glad that in general we were able to have satisfied your expectations. We are thrilled that you were pleased with our service, our food selection, and the overall quality of our holiday offering. That said, we are constantly refreshing and renewing our services and facilities to ensure that our guest want to return year after year. Once again, we thank you for choosing to stay at the Occidental Punta Cana. We are definitely looking forward to host you on your next visit to the Dominican Republic. We guarantee your next visit will be far better than your last. It was our pleasure to serve you. Best regards, Ambar Guzman Assistant Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • may 24 2019
    • Couples

    Cfcn01

    “Beautiful but very noisy”


    Wonderful beach and beautiful hotel. Music too loud !! All swimming pools have loud music. No way to relax. They should really reduce the music !!! During the night, lot of noise also so it is difficult to sleep


    EVALUATION

    Round Indicators

    • may 23 2019
    • Family

    Fearless04323110320

    “Don't book this hotel terrible food”


    Don't book this hotel terrible food to Young of the staff that doesn't know how to treat gest. I been in some older Barcelo Valvero palace deluxe . And this is noting like very cheap drinks and terrible food .


    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
    Dear Fearless04323110320, Thank you for providing us with feedback. Needless to say, it is very disappointing to hear we failed to offer you a pleasant holiday. We sincerely apologize for our shortcomings and hope that you can find it within yourself to give us another opportunity. There is nothing more important to us that providing each one of our guests with an excellent vacation and superior service. We would like to prove this to you. This is why we want you to know that we are constantly refreshing and renewing our installations and services. We truly hope to have the opportunity to host you again in the future, so we can not only meet, but surpass your expectations. It was our pleasure to serve you. Cordially, Ámbar Guzmán Assistant Manager Occidental Punta cana

    EVALUATION

    Round Indicators

    • may 22 2019
    • Guttenberg, New Jersey
    • Family

    Luis70_07093

    “Great stay at the Occidental Resort”


    Busy Easter weekend but everybody was very attentive and professional. Rooms were very clean and spacious. Restrooms have extra guest amenities. Love the grounds. The pool area was very nice and the pool bartenders were great. Santos keep us entertained the entire stay. Waterfall in the bar needs to go unless you make in intermittent, drinks get some of that water on it. Beach area was nice but needs umbrellas, palm trees are not enough. The same with the main pool area need more umbrellas. Restaurants were very nice. Caracoles buffet had a lot of items to choose. Overall we had great stay. Staff was very nice.


    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
    Dear Luis70_07093, Thank you for sharing your experience with us. There is nothing more important to us than to provide each and every guest with an excellent holiday experience, which is why we are thrilled to hear that you were satisfied with the quality of service you received. Once again, we thank you for choosing to stay with us. We would be thrilled to host you again in the future. It was our pleasure to serve you. Cordial regards, Ámbar Guzmán Assistant Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • may 21 2019
    • Friends getaway

    Odyssey639132

    “Absolutely loved my stay here! I would love to go back!!”


    The facility is beautiful, the staff is extremely friendly and the options for buffet and drinks are great. I highly recommend the Occidental! I'm sure there are other beautiful facilities in Punta Cana, but the next time I am in the Dominican Republic and visiting Punta Cana again, I will definitely go to the Occidental.


    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
    Dear Odyssey639132, Thank you for sharing your experience with us. There is nothing more important to us than to provide each and every guest with an excellent holiday experience, which is why we are thrilled to hear that you were satisfied with the quality of service you received. Once again, we thank you for choosing to stay with us. We would be thrilled to host you again in the future. It was our pleasure to serve you. Cordial regards, Ámbar Guzmán Assistant Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • may 21 2019
    • Friends getaway

    Roam272322

    “Birthday celebration”


    We enjoy our stay at occidental Punta Cana, I recommend the first floor rooms with terrace, jacuzzi and sea view. We had a great time at the beach, not too crowded, there is natural palm shade and always available lounge chairs. service was great, buffet is wonderful for breakfast and lunch, at nigth we loved the oriental and the Mexican restaurant. Overall nice hotel with a great location.


    AmbarOPC, Gerente at Occidental Punta Cana, responded to this review
    Dear Roam272322, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are glad that in general we were able to have satisfied your expectations. We are thrilled that you were pleased with our service, our food selection, and the overall quality of our holiday offering. That said, we are constantly refreshing and renewing our services and facilities to ensure that our guest want to return year after year. Once again, we thank you for choosing to stay at the Occidental Punta Cana. We are definitely looking forward to host you on your next visit to the Dominican Republic. We guarantee your next visit will be far better than your last. It was our pleasure to serve you. Best regards, Ambar Guzman Assistant Manager Occidental Punta Cana

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