Barceló Hotel Views  Aran Park
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Map and location

Via Riccardo Forster 24   00143 Roma ,   Italia  


Places of Interest

11 km Ciampino International Airport

9 km Colosseum

5 km Catacombs

5 km EurRoma2 Shopping Centre

Guest reviews.

There is no better expert than a traveller.

Occidental Aran Park

3.5/5 Round Indicators
| 1025 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

31% Complete

327

Very good

30% Complete

316

Average

20% Complete

205

Poor

9% Complete

97

Very poor

7% Complete

81

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    Round Indicators
    2015giov 01/11/2019 Business

    “Good and very convenient business trip hoteltel”

    The hotel is located not far from EUR / some major companies in Rome, so very convenient for business trips. The staff is super kind and the rooms are comfortable. The breakfast is not wow but has a lot of variety! I stay there every time I go to Rome for work.
    Round Indicators
    nicolaoldskoolraver Ulverston, United Kingdom. 01/04/2019 Couples

    “New year break ”

    The hotel was ok and staff pleasant the breakfast was very hot .I booked a junior suite and personally don't think it was worth the money .There was no coffee to go with the kettle and cups provided and the shower was shocking to say the least. The bedding was of basic quality . Wouldn't book in this hotel again .

    BarceloManagement, General Manager at Occidental Aran Park, responded to this review
     Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Aran Park. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on our Junior Suite and we encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. We do apologize for the problems you encountered with the shower; All rooms are thoroughly checked by our housekeeper on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us; We would have changed you to another room. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    Round Indicators
    Fearless56705604710 12/02/2018 Family

    “OK Stay/ Staff members not friendly”

    Hotel was cleanned and quiet. Food at buffet ; does not have a good presentation. Employees seem to not have any interest to assist anyone/ visitors at all. (the buffet area).Staff has lack of customer service. Staff does not interact with customers even though they understand language. Managers not found. I approached a staff member at buffet area to asked if eggs could be cooked more, ( eggs seem like soup). Staff member stated he could not do anything about it. Everything else at hotel was great. Wifi worked perfectly.
    Round Indicators
    Sarkar0072 Kolkata (Calcutta), India. 11/28/2018 Family

    “Great Hotel & amazing stay for us”

    We stayed in this hotel for one night and it was a very good experience for me to stay in this hotel. The hotel is located in such a place which is not far from the city Rome. The food was amazing. Room is spacious & decorated. Toilets are neat & clean. We left this hotel early in the morning as we had return flight in the morning. Overall experience in this hotel is very good.
    Round Indicators
    Filarprim123 11/28/2018 Family

    “Good price and excellent customer service”

    Good price and excellent customer service Handy hotel, easy and at the same time sophisticated. Nice and helpful team make your stay easier. Everything is very close, halfway between the Fiumicino airport and the center of Rome. A shuttle bus every 30 minutes gives you everything so much that it is unnecessary to rent a vehicle. Rooms are very spacious and comfortable. Great bathroom and a large bed to rest pleasantly, just what we needed to enjoy Rome to the fullest. Great breakfast to start day with delicious pastries, spectacular dinner traditional tasty Italian recipes. Recap, a great hotel best of all is the human team, they do that makes everything easier to enjoy Rome to the fullest.

    EVALUATION

    Round Indicators

    • january 11 2019
    • Business

    2015giov

    “Good and very convenient business trip hoteltel”


    The hotel is located not far from EUR / some major companies in Rome, so very convenient for business trips. The staff is super kind and the rooms are comfortable. The breakfast is not wow but has a lot of variety! I stay there every time I go to Rome for work.


    EVALUATION

    Round Indicators

    • january 4 2019
    • Ulverston, United Kingdom
    • Couples

    nicolaoldskoolraver

    “New year break ”


    The hotel was ok and staff pleasant the breakfast was very hot .I booked a junior suite and personally don't think it was worth the money .There was no coffee to go with the kettle and cups provided and the shower was shocking to say the least. The bedding was of basic quality . Wouldn't book in this hotel again .


    BarceloManagement, General Manager at Occidental Aran Park, responded to this review
    Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Aran Park. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on our Junior Suite and we encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. We do apologize for the problems you encountered with the shower; All rooms are thoroughly checked by our housekeeper on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us; We would have changed you to another room. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    EVALUATION

    Round Indicators

    • december 2 2018
    • Family

    Fearless56705604710

    “OK Stay/ Staff members not friendly”


    Hotel was cleanned and quiet. Food at buffet ; does not have a good presentation. Employees seem to not have any interest to assist anyone/ visitors at all. (the buffet area).Staff has lack of customer service. Staff does not interact with customers even though they understand language. Managers not found. I approached a staff member at buffet area to asked if eggs could be cooked more, ( eggs seem like soup). Staff member stated he could not do anything about it. Everything else at hotel was great. Wifi worked perfectly.


    EVALUATION

    Round Indicators

    • november 28 2018
    • Kolkata (Calcutta), India
    • Family

    Sarkar0072

    “Great Hotel & amazing stay for us”


    We stayed in this hotel for one night and it was a very good experience for me to stay in this hotel. The hotel is located in such a place which is not far from the city Rome. The food was amazing. Room is spacious & decorated. Toilets are neat & clean. We left this hotel early in the morning as we had return flight in the morning. Overall experience in this hotel is very good.


    EVALUATION

    Round Indicators

    • november 28 2018
    • Family

    Filarprim123

    “Good price and excellent customer service”


    Good price and excellent customer service Handy hotel, easy and at the same time sophisticated. Nice and helpful team make your stay easier. Everything is very close, halfway between the Fiumicino airport and the center of Rome. A shuttle bus every 30 minutes gives you everything so much that it is unnecessary to rent a vehicle. Rooms are very spacious and comfortable. Great bathroom and a large bed to rest pleasantly, just what we needed to enjoy Rome to the fullest. Great breakfast to start day with delicious pastries, spectacular dinner traditional tasty Italian recipes. Recap, a great hotel best of all is the human team, they do that makes everything easier to enjoy Rome to the fullest.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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