Surrounded by gardens, these rooms offer ideal spaciousness for families or friends.
<p>The five-star Occidental at Xcaret Destination is an all-inclusive hotel in Mexico, in the heart of Riviera Maya. Its spectacular combination of natural landscapes and culture will inspire and provide an unparalleled experience. This stunning complex has 765 rooms and suites with terraces or balconies, surrounded by lush gardens.</p>
<p>It also features river formations, 7 pools and a private bay with soft white sand and tropical palm trees. The dining options at the hotel include 11 bars and 11 restaurants to cater for all tastes.</p>
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Occidental at Xcaret Destination - All Inclusive
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Occidental at Xcaret Destination - All Inclusive 5 star hotel is an All Inclusive hotel located in Mexico, in the heart of the Riviera Maya. Its spectacular combination of natural and cultural surroundings inspires you to enjoy an unparalleled experience. This impressive complex has 765 rooms and suites, each surrounded by beautiful jungle gardens and featuring a terrace or balcony. It also has riverbed formations, 7 swimming pools and a private cove with soft white sand and tropical palm trees.
Its location is privileged, just 61 km from Cancun International Airport and a few minutes from paradisiacal beaches. In addition, it is located right in front of Xcaret Park, the most recognised natural theme park in Mexico, which offers one of the most comprehensive plans for families, with more than 40 cultural attractions and exhibitions dedicated to the country's art and traditions.
Occidental at Xcaret Destination - All Inclusive, perfect holiday hotel to disconnect
Designed for families, couples and groups, this All Inclusive resort in the Riviera Maya combines rest, adventure, and an exceptional natural environment. Its proximity to Xcaret Park offers the opportunity to explore cenotes, underground rivers, native fauna, and Mayan vestiges, making it a unique destination in the Riviera Maya. The complex has 5 freshwater swimming pools, an adults-only saltwater pool with beverage service, and a quiet private cove for complete unwinding.
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In addition, those who prefer a more exclusive experience can choose to stay at the Royal Level Occidental at Xcaret Destination, an exclusive area within the hotel. This category offers premium services, a gourmet restaurant, a private lounge, and personalised attention that further elevate the All-Inclusive experience.
The dining experience is complemented by 11 restaurants and 11 bars, perfect for everything from romantic dinners to casual family meals. In turn, lush gardens, freestyle pools and natural waterways make the resort one of the most complete resorts in the region.
If you are looking for a wedding hotel, this accommodation is perfect for hosting an unforgettable ceremony. Surrounded by the natural beauty of the Riviera Maya, the resort offers spaces that accommodate both intimate events and larger celebrations, always with personalised advice to ensure every detail of your day is perfect. In addition to the spectacular surroundings overlooking the sea and the lush vegetation, the Occidental at Xcaret Destination - All Inclusive hotel offers personalised wedding packages and an elegant banquet room where you can enjoy a unique moment with your guests.
This magnificent resort also offers the Unlimited Xcaret Xperience package, exclusive to guests who wish to enjoy unlimited access to Xcaret Park throughout their stay, elevating the holiday experience to another level. With its wide range of facilities, services, and activities, Occidental at Xcaret Destination - All Inclusive is an exceptional option for couples and families seeking a unique holiday in the Riviera Maya.
Read lessIn the heart of the Riviera Maya
Carretera Federal Chetumal, Puerto Juarez Km 282, 77710, Playa del Carmen, Mexico
+529848715400 xcaret@occidentalhotels.comCancún International Airport
61 km
Playa del Carmen
8.7 km
Xel há
43.9 km
Xcaret Park
A stone's throw away
Occidental at Xcaret Destination - All Inclusive Location
Occidental at Xcaret Destination - All Inclusive hotel in Playa del Carmen is a true paradise for enjoying your holiday. This all-inclusive hotel in the Riviera Maya is located next to Xcaret Park, the most famous themed natural park in Mexico and one of the largest in the world. Xcaret Park offers an endless number of attractions of all kinds where you can live an unforgettable experience: you can visit one of the largest butterfly gardens in the world, a bird sanctuary or go to a spectacular show in Gran Tlachco. Those who visit this destination will also enjoy the tourist destination of Playa del Carmen and one of the country's great natural wonders: the cenotes.
What to see and do at Xcaret Park?
- Xcaret Butterfly Garden
- Henequera Farm
- Water activities
- Xcaret Aviary
- Enjoy the Great Tlachco theatre
Places of interest near the hotel
- INAH Reef at 3km away
- Frida Kahlo Museum at 9,7 km
- Fifth Avenue at 10 km
- Xaman-Há at 10 km
- Trip to Cozumel Island at 25 km away
- Xel-Há Park at 41 km
- Isla Mujeres at 91 km away
How to get to Occidental at Xcaret Destination - All Inclusive
Occidental at Xcaret Destination - All Inclusive hotel is located approximately 61 km from Cancun International Airport, about a 50-60 minute drive along Federal Highway 307 toward Playa del Carmen.
The hotel is also approximately 100 km from Tulum International Airport, to the south, which is about 2 hours by car, depending on traffic.
Why choose the Occidental at Xcaret Destination - All Inclusive hotel?
Xcaret Park
All Inclusive
Weddings
Location
Sustainability policy
Unlimited access to Xcaret Park when booking the Unlimited Xcaret Xperience package Live a unique adventure for the whole family in the most famous natural theme park in all of Mexico.
The All Inclusive programme at the Occidental at Xcaret Destination - All Inclusive hotel includes a wide range of cuisine, sports, activities for the whole family, and exclusive room services.
Celebrate your wedding in an idyllic place and enjoy the services and facilities of this 5-star hotel in Riviera Maya. It offers personalised wedding packages and a banquet room.
Located in the heart of the Riviera Maya, this resort is located in Playacar Beach, in a privileged natural environment where you can enjoy a white sandy beach and various activities.
The Occidental at Xcaret Destination - All Inclusive hotel holds the Green Globe certification in its commitment to conserving and promoting local culture, as well as caring for the environment.
Unlimited access to Xcaret Park when booking the Unlimited Xcaret Xperience package Live a unique adventure for the whole family in the most famous natural theme park in all of Mexico.
The All Inclusive programme at the Occidental at Xcaret Destination - All Inclusive hotel includes a wide range of cuisine, sports, activities for the whole family, and exclusive room services.
Celebrate your wedding in an idyllic place and enjoy the services and facilities of this 5-star hotel in Riviera Maya. It offers personalised wedding packages and a banquet room.
Located in the heart of the Riviera Maya, this resort is located in Playacar Beach, in a privileged natural environment where you can enjoy a white sandy beach and various activities.
The Occidental at Xcaret Destination - All Inclusive hotel holds the Green Globe certification in its commitment to conserving and promoting local culture, as well as caring for the environment.
Rooms at the Occidental at Xcaret Destination - All Inclusive hotel
Standard rooms
To make your accommodation at Occidental at Xcaret Destination - All Inclusive 5 stars unforgettable, the hotel has 765 rooms and suites in Playa del Carmen with all the comforts. Designed to ensure maximum comfort and fully equipped, their layout is ideal for travelling with family or friends.
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Deluxe
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- Ironing board
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- Bathrobe
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Deluxe Plus
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Elevate your stay with Royal Level and enjoy the exclusivity and luxury of every detail at Occidental at Xcaret Destination - All Inclusive. This select concept offers exclusive amenities, personalised attention, private areas and first-class benefits. To access these services, it is necessary to book a Royal Level room.
Minibar restocked daily
Exclusive à la carte restaurant for Royal Level guests
Concierge service
Royal Level Rooms
The Royal Level rooms at Occidental at Xcaret Destination - All Inclusive elevate the experience with a touch of exclusivity and personalised comfort. With features such as a hydromassage bathtub, premium bedding and a daily refreshed minibar, every space is designed for maximum wellbeing. Guests also enjoy private check-in, 24-hour room service and access to an exclusive à la carte restaurant.
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Royal Level Luxury
Details
Located in the exclusive Royal Level area, it offers unique services, including a private pool.
- Balcony/Terrace
- TV
- Bathrobe
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Royal Level Suite
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Spacious bedroom with hot tub, seating area, dining area and private balcony or terrace.
- Sitting area
- Balcony/Terrace
- Upgraded bathroom amenities
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Romance Suite Royal Level
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Unique room in the Royal Level area with private terrace and hot tub.
- Minibar
- Hot tub
- Wi-Fi connection (free of charge)
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Royal Level Master Suite
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The most exclusive suite in the resort, with a living room, dining room, 2 bedrooms and 2 bathrooms.
- Upgraded bathroom amenities
- Bathrobe
- TV
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Book at the best price and enjoy exclusive benefits
Exclusive advantages during your stay and personalised booking offers.
Best rate guaranteed
Always book at the lowest price.
More stays, more discounts
Up to an extra 10% off when you combine stays.
My Barceló Benefits exclusivity
Personalised service at the hotel.
Booking flexibility
Change your booking dates with ease.
Your my Barceló Benefits, always with you
Exclusive advantages during your stay and personalised booking offers.
Best rate guaranteed
Always book at the lowest price.
More stays, more discounts
Extra 5% off after your first stay.
My Barceló Benefits exclusivity
Personalised service at the hotel.
Special conditions on experiences
Enjoy hotel experiences and extra services
Your my Barceló Benefits, always with you
Exclusive advantages during your stay and personalised booking offers.
Booking flexibility
Change your booking dates with complete flexibility.
More stays, more discounts
Up to an extra 10% off when you combine stays.
My Barceló Benefits exclusivity
Personalised service at the hotel.
Special conditions on experiences
Enjoy hotel experiences and extra services
Your my Barceló Benefits, always with you
Exclusive advantages during your stay and personalised booking offers.
Booking flexibility
Change your booking dates with complete flexibility.
More stays, more discounts
Up to an extra 10% off when you combine stays.
My Barceló Benefits exclusivity
Personalised service at the hotel.
Special conditions on experiences
Enjoy hotel experiences and extra services
Your my Barceló Benefits, always with you
Book at the best price and continue to enjoy unique experiences with each stay.
Booking flexibility
Change your booking dates with complete flexibility.
Additional discount on bookings
Enjoy an extra 15% discount on your direct bookings and keep exploring your favourite destinations.
Preferential treatment my Barceló Unique Infinity
Personalised attention and special details during your stay.
Special conditions on experiences
Enjoy 20% off hotel experiences and additional services, with or without a stay.
Facilities and services at the Occidental at Xcaret Destination - All Inclusive hotel
The services and facilities of this hotel are designed to make your stay in Playa del Carmen unforgettable, with a varied cuisine, moments of relaxation, and fun. The Occidental at Xcaret Destination - All Inclusive hotel lets you forget everything and focus only on your holidays. The Occidental at Xcaret Destination - All Inclusive hotel is also a unique venue for weddings, meetings, and events of all kinds.
Food and drink
The Occidental at Xcaret Destination - All Inclusive hotel offers 24-hour food and beverage service, ensuring guests always have a place to dine. It has 11 restaurants, including 5 à la carte restaurants and 2 international buffets, offering a wide variety of culinary options to satisfy the most discerning palates. In addition, it has 10 bars, including the nightclub, where guests can enjoy an extensive cocktail menu.
Health and wellness
The Spa at the Occidental at Xcaret Destination - All Inclusive hotel offers a wide variety of massages, body treatments, and facials, allowing guests to enjoy a complete experience of well-being and harmony during their holiday. The hotel also has beauty services. A great team of professionals attends to guests' needs, so their stay in Playa del Carmen is restorative for the body and mind.
All Inclusive
This 5-star hotel in Mexico offers a comprehensive All Inclusive programme that allows guests to enjoy a truly relaxed and unforgettable holiday. Located in the spectacular Riviera Maya, the resort offers breakfast, lunch, dinner and snacks throughout the day, as well as a wide variety of cocktails and soft drinks at an open bar. In addition, it offers activities specifically designed for the little ones, ensuring fun for the whole family, along with exclusive room services that guarantee maximum comfort and a luxurious experience in a paradisiacal setting.
Royal Level
Guests of the Royal Level at the Occidental at Xcaret Destination - All Inclusive hotel enjoy access to exclusive amenities, personalised service and private facilities that elevate their stay to an authentic luxury experience. This category offers an even more sophisticated atmosphere thanks to the Royal Level, an exclusive area within the complex, designed for those seeking a higher level of comfort and attention. The ideal choice for the most demanding travellers who want a unique and memorable stay!
Exclusive discounts
At Occidental at Xcaret Destination, the commitment to excellence is reflected in every detail. For this reason, it offers its guests a selection of exclusive discounts on hotel services not included in the All Inclusive programme, providing an even more complete and personalised experience.
Swimming pools and outdoor areas
Discover a unique setting with spectacular gardens and 2 authentic Mayan ruins, surrounded by lush tropical beauty. Its unique private cove, ideal for sunbathing or swimming among tropical fish, is a perfect place to disconnect and enjoy the natural surroundings without leaving the complex.
The resort also offers natural riverbeds, 5 freshwater pools, an adults-only saltwater pool, and a children's pool, providing multiple options for moments of well-being at any time of day.
Read more
Check out the resort's map. here.
Read lessMeetings and events
Located in a privileged setting in the Riviera Maya, the Occidental at Xcaret Destination-All Inclusive hotel offers an ideal proposal for meetings, congresses and celebrations. The complex has 10 event rooms with varying capacities, ready to host from small groups to large gatherings of up to 1,290 attendees, offering versatility for all types of professional meetings or social events. Each space has been designed to guarantee comfort, functionality and service to match any special occasion.
Unlimited Xcaret Xperience
Guests of the Occidental at Xcaret Destination - All Inclusive can add an extra touch of excitement to their trip with the exclusive Unlimited Xcaret Xperience package. This experience includes unlimited access every day of the stay to the Xcaret eco-archaeological park, where more than 40 cultural attractions, shows, and activities for all ages await. A perfect way to combine the fun of the park with the comfort of an all-inclusive resort.
Unlimited Xplor Xperience
Make your stay at Occidental at Xcaret Destination - All Inclusive even more exciting with the Unlimited Xplor Xperience package, which offers unlimited access to Xplor and Xplor Fuego parks every day of your trip. Experience zip line circuits, underground rivers, raft tours and amphibious vehicle routes in the middle of the jungle, as well as an included buffet to recharge your batteries. A unique adventure experience that combines adrenaline, nature and fun for all ages.
Weddings
Immersed in the Riviera Maya, this 5-star hotel offers an idyllic place for such a special day. Celebrate your wedding at the Occidental at Xcaret Destination - All Inclusive hotel with the perfect room, thanks to the beauty of a landscape that combines lush vegetation with the delicacy of its crystal clear waters. In addition to a beautiful sea-facing setting, the hotel offers personalised wedding packages and a banquet room for an unforgettable day. Every detail is carefully prepared to live a special celebration, in harmony with the natural beauty of the environment.
Would you like to celebrate your wedding at this dream hotel?
Discover an dream setting and a hotel with everything you need to celebrate your union.
Other Services
Sustainability policy
Knowing the great importance of education and the promotion of sustainable development, our Occidental at Xcaret Destination - All Inclusive hotel is committed to promoting a lifestyle in its community, based on the care of the environment, the conservation and dissemination of the Mayan culture, as a way of identifying with the communities and the land in which we are.
Our hotel has 765 rooms and operates on an all-inclusive basis. It is located in a unique natural setting, close to world-famous archaeological sites such as Chichen Itzá, one of the seven wonders of the world, just steps from Xcaret Park, which is accessible from our main lobby area, and only 10 minutes from Playa del Carmen.
The hotel is designed to cater for all types of guests, from families with children to adults and couples, who can enjoy a wide range of daytime activities and evening entertainment. There are different areas to suit all needs, from the tranquil pool, the adult pool and the daily activity pool, to the kids' club, Royal Level, meeting rooms and a conference centre with a capacity of 1,290 people.
The Occidental at Xcaret Destination - All Inclusive hotel is committed to complying with national and international regulations and current environmental legislation, striving to apply the best practices worldwide.
We are developing measures to reduce waste, conserve resources and protect habitats and species to help protect our planet. We also prioritise the employment of local people and, where possible, purchase products and services from the local market to promote fair trade. Step by step and with consistency, we will play our part in preventing the progressive degradation of our planet.
The phrase that inspires us to continue on this journey is "whatever you do counts" and we are committed to implementing these actions in our work and daily lives.
Day Pass
Enjoy an unforgettable day with the Day Pass at Occidental at Xcaret Destination, the perfect option for those looking to relax amid nature. Whether you want to sunbathe, pamper yourself or simply disconnect in a unique environment, the Day Pass offers you a complete experience.
What does it include?
- Unlimited food and drinks, with a wide variety of options at buffets and hotel bars.
- Swimming pools, children's water park and entertainment activities programme.
- Access to the hotel's facilities, including discotheque, gym, bars, lounge chairs, buffet, snack bar, hospitality showers, lockers (subject to availability) and tennis courts.
- Moments of relaxation in our cove and swimming pools, surrounded by stunning natural views.
Opening hours:
- Full Day Pass: 9.00 - 2.00
- Day Pass: 9.00 - 17.00
- Night Pass: 17.00 - 2.00
Perfect for families and couples alike, enjoy this wonderful all-inclusive experience in an incomparable natural environment.
Admission subject to availability.
For more information, please contact the hotel:
xcaret.jrec@occidentalhotels.com
984 871 54 00
Sports
The Occidental at Xcaret Destination - All Inclusive hotel is the perfect place for sports and adventure lovers.
Among the activities of the Occidental at Xcaret Destination - All Inclusive hotel are:
- Archery
- Table tennis
- Shuffleboard
- Aerobics
- 2 tennis courts and 1 padel court
- Complete gym
- PADI five star dive shop, excursion and tuition service. They also offer diving certification and equipment hire.
- Wide selection of non-motorised sporting activities, both on land and on water.
In addition, just steps away from Xcaret Park, visitors interested in ecotourism and adventure can explore the remains of a Mayan village, dive through ancient caves and underwater gardens, swim with dolphins, and observe jaguars, butterflies, tropical birds and other native species in their natural habitat. ($)
Note: The only hotel to offer the Unlimited Xcaret Xperience Package ($). Restrictions apply.
Xcaret Park, the ultimate journey through Mexican fauna and flora, just a stone's throw away from the Occidental at Xcaret Destination - All Inclusive hotel
Xcaret Park transcends the concept of a theme park; it is a project born out of a deep love for nature and for Mexico. At the park, they carry out conservation programmes and all of their species are native to Mexico and live in the wild: it is a park without bars or cages.
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Offers & Discount Code at Occidental Xcaret Destination - All Inclusive
Book your stay with exclusive discounts. If you are looking for a unique experience during your stay in Riviera Maya, the Occidental at Xcaret Destination - All Inclusive hotel is for you. Located in Playa del Carmen, it is the perfect place to enjoy an all-inclusive holiday. This hotel in Mexico offers all the comforts, a wellness area for relaxation, and a selection of bars and restaurants serving local and international cuisine. Take advantage of the exclusive promotions and discounts available on Barcelo.com, where you will also find the best price guaranteed for this 5-star hotel.
All inclusive
Book before 01-01-2027
Caribbean Deals
Additional 10% discount with promo code Special price for transfers (minimum stay 4 nights) Special benefits in Royal Level rooms
Up to 40%
Up to 40%
All inclusive
Book before 03-08-2026
Summer Offers
Exclusive discount for my Barceló guests Special price for transfers (minimum stay 4 nights) Special benefits in Royal Level rooms
Up to 40%
Up to 40%
Occidental at Xcaret Destination - All Inclusive Awards & Certificates
Certificates
Cristal Certificate
Green Globe
Distintivo H Certificate
Safe Travels Certificate
Frequently Asked Questions about the Occidental at Xcaret Destination - All Inclusive hotel
Is there a pool at Occidental at Xcaret Destination - All Inclusive?
Yes, Occidental at Xcaret Destination - All Inclusive has 7 swimming pools: 5 freshwater, 1 saltwater, and 1 for children. You can find more information about this and other facilities on the hotel's official website.
How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?
The prices at Occidental at Xcaret Destination - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). Select your dates on our website to check the prices.
What is there to do at Occidental at Xcaret Destination - All Inclusive ?
The Occidental at Xcaret Destination - All Inclusive has different activities, such as 24-hour food and beverage service, 11 restaurants and 11 bars, a health and wellness centre with facial and body treatments, personalised wedding packages and banquet hall, 9 meeting rooms and 3 boardrooms and unlimited access to Xcaret Park and Xplor Park with a variety of attractions and exhibitions available, among others.
What are the check-in and check-out times at the Occidental at Xcaret Destination - All Inclusive hotel?
Check-in time at Occidental at Xcaret Destination - All Inclusive is from 15.00, while check-out time is at 11.00. Once you have checked out, you can enjoy the hotel's facilities and services at an additional cost.
Is Occidental at Xcaret Destination - All Inclusive a hotel adapted for guests with reduced mobility and/or different accessibility needs?
Yes, Occidental at Xcaret Destination - All Inclusive is a hotel adapted for people with reduced mobility and other accessibility needs.
The hotel has 8 rooms adapted for guests with reduced mobility.
Room features: shower curtain instead of screen, shower ramp, shower handrail, shower chair and sink bar, wardrobe and front door peephole at a lower height.
*Rooms are available on request and subject to availability. For more information, please contact the hotel reception.
Is Occidental at Xcaret Destination - All Inclusive a pet-friendly hotel that allows pets to stay?
No, at the Occidental at Xcaret Destination - All Inclusive guests are not allowed to accommodate their pets or pets. However, guide or assistance dogs are accepted in the accommodation.
Access will not be denied to any person with a disability who uses a guide/assistance dog or a service animal, provided the person has a certificate in accordance with applicable regulations and the hotel's specific policies. Pets, emotional support, therapy, or companion animals that do not have an individual training certificate for accompanying people with disabilities are not considered guide/assistance dogs or service animals.
Does the Occidental at Xcaret Destination - All Inclusive hotel offer food and drink options for guests with food intolerances?
Yes, Occidental at Xcaret Destination - All Inclusive offers alternatives for customers with food intolerances. Guests are required to communicate their needs to the hotel staff so we can assess the options we offer.
Is there a cost for the Wi-Fi Internet connection at Occidental at Xcaret Destination - All Inclusive?
The Wi-Fi connection for Occidental at Xcaret Destination - All Inclusive customers is free of charge.
What languages are spoken at the reception of the Occidental at Xcaret Destination - All Inclusive hotel?
The reception team at Occidental at Xcaret Destination - All Inclusive will be happy to assist you in the following languages: Spanish, English and French.
Does the Occidental at Xcaret Destination - All Inclusive hotel offer room service?
Occidental at Xcaret Destination - All Inclusive has room service for guests. At the hotel, you will find information on available food and drink, prices, and opening hours... Premium Level guests have room service included. Ask at the hotel.
Is breakfast at Occidental at Xcaret Destination - All Inclusive included in the guest's accommodation?
Yes, breakfast at Occidental at Xcaret Destination - All Inclusive is included in the hotel guests' accommodation.
What is the minimum age to enter the spa & wellness area of Occidental at Xcaret Destination - All Inclusive? Do the spa facilities have an additional cost for hotel guests? Is it accessible to children?
The minimum age for access to the Occidental at Xcaret Destination spa and wellness area is 18. Spa entry is subject to an additional charge for hotel guests. Please check our rates. Children are also welcome at the spa.
Where can I park at the Occidental at Xcaret Destination - All Inclusive hotel?
Occidental at Xcaret Destination - All Inclusive has parking at no additional cost for hotel guests.
Hotels riviera-maya
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