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Surroundings at the Occidental Playa de Palma hotel
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Map and location

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca) , Islas Baleares   España  


Places of Interest

6 km Son Sant Joan International Airport

7 km Son Antem Golf Course

200 m Palma beach

200 m Bus to Palma

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Playa de Palma

4.0/5 Round Indicators
| 2829 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

39% Complete

1104

Very good

37% Complete

1061

Average

15% Complete

445

Poor

4% Complete

135

Very poor

2% Complete

84

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    Round Indicators
    love2travelGalicia Province of Pontevedra, Spain. 01/13/2020 Couples

    “Disappointing”

    It’s a bit tired and in need of a facelift and the cleaning could be improved, the area is a bit scruffy. . The food was alright but not always hot and a little repetitive but delicious bread at breakfast time. Far too many groups of German younger people making a lot of noise.
    Round Indicators
    DJMickySingh Manchester, United Kingdom. 01/11/2020 Family

    “Winter Sun,Loved it 5*”

    Wow what a place,We stayed for 4 nights after the New Year,The staff were friendly, Very helpful and always remained professional, We went Half Board, Breakfast was amazing and filter coffee served is great and fresh omelettes made my morning , Evening meal was great and the desserts were amazing also the drinks were reasonably priced when dining. There is a lovely bar there which has even more friendly staff who couldn’t do enough for you and were amazing. We booked a lovely suite which was cleaned daily and had a minibar (Chargeable) however wasn’t too expensive. Its around 20 mins away from Palma but if you would like a quiet and relaxed break..this is the place. Suits came with bathrobes and slippers. Also had two TVs in each room and a Lavazza espresso machine plus a coffee machine and Water bottles which were complimentary. Would I go back..Yes 😊 thank you for a lovely stay.

    GEM-Playadepalma, GEM at Occidental Playa de Palma, responded to this review
     Dear Micky, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Guest Experience Manager

    Round Indicators
    janluvsflorida Leeds, United Kingdom. 01/05/2020 Couples

    “Great hotel ”

    Myself and my partner had a four night all inclusive stay here from 26th-30th December and thought it was great. Check in was easy and quick by the very helpful young man who greeted us. We were upgraded to a junior suite on arrival and we loved it. We had a separate living space from the bedroom, nice bathroom area, coffee making facilities and the most comfortable hotel bed we’ve ever slept in. The hotel bar had a great variety of drinks and the bar staff were really friendly and efficient. We’ve been to busier hotels and they’ve only had one person behind the bar, they had four here most evenings so there’s hardly any wait to get served. Cocktails are made from scratch and not from a machine like some all inclusives. No plastic glasses to be found here either. If you don’t want to sit in the bar there’s a lovely outside area to sit and drink which we did due to the good weather we had. The food in the restaurant was really good with plenty of choice at every meal time. At lunch and dinner there’s table service for drinks which again was efficient. We thoroughly enjoyed our stay here and hope to stay again in the future. It’s close to the seafront which is great for walking. It’s also only a couple of minutes walk to the bus stop for Palma.
    Round Indicators
    gosiam972 London, United Kingdom. 12/25/2019 Couples

    “Very nice place to stay”

    We are staying in this hotel for Christmas. The location is perfect, only 5 minutes from the beach. Plenty of restaurants and bars around. There are 3 buses to Palma and they cost only 1.50 EUR. Staff is very friendly and hard working and putting extra effort to make guests comfortable. We booked half board so we had dinner and breakfast included. Very good selection of food, fresh fruits and vegetables and we had entertainment in the evening during Christmas season :)
    Round Indicators
    Kristina H 12/21/2019 Family

    “Come to this hotel and say 'Hola!' to perfection!”

    There is not a single thing to be dissatisfied with. The hotel is close to the beach, luxurious, clean, with friendly staff that speaks various languages. It is easy to rent a car at reception. Food is exceptionally tasty. The atmosphere is just magical.

    GEM-Playadepalma, GEM at Occidental Playa de Palma, responded to this review
     Dear Kristina, Thank you for the great feedback of your recent holiday experience at our Occidental Playa de Palma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We hope to have the pleasure of your company again, in the not too distant future at our hotel. Best Regards, Guest Experience Manager

    EVALUATION

    Round Indicators

    • january 13 2020
    • Province of Pontevedra, Spain
    • Couples

    love2travelGalicia

    “Disappointing”


    It’s a bit tired and in need of a facelift and the cleaning could be improved, the area is a bit scruffy. . The food was alright but not always hot and a little repetitive but delicious bread at breakfast time. Far too many groups of German younger people making a lot of noise.


    EVALUATION

    Round Indicators

    • january 11 2020
    • Manchester, United Kingdom
    • Family

    DJMickySingh

    “Winter Sun,Loved it 5*”


    Wow what a place,We stayed for 4 nights after the New Year,The staff were friendly, Very helpful and always remained professional, We went Half Board, Breakfast was amazing and filter coffee served is great and fresh omelettes made my morning , Evening meal was great and the desserts were amazing also the drinks were reasonably priced when dining. There is a lovely bar there which has even more friendly staff who couldn’t do enough for you and were amazing. We booked a lovely suite which was cleaned daily and had a minibar (Chargeable) however wasn’t too expensive. Its around 20 mins away from Palma but if you would like a quiet and relaxed break..this is the place. Suits came with bathrobes and slippers. Also had two TVs in each room and a Lavazza espresso machine plus a coffee machine and Water bottles which were complimentary. Would I go back..Yes 😊 thank you for a lovely stay.


    GEM-Playadepalma, GEM at Occidental Playa de Palma, responded to this review
    Dear Micky, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Guest Experience Manager

    EVALUATION

    Round Indicators

    • january 5 2020
    • Leeds, United Kingdom
    • Couples

    janluvsflorida

    “Great hotel ”


    Myself and my partner had a four night all inclusive stay here from 26th-30th December and thought it was great. Check in was easy and quick by the very helpful young man who greeted us. We were upgraded to a junior suite on arrival and we loved it. We had a separate living space from the bedroom, nice bathroom area, coffee making facilities and the most comfortable hotel bed we’ve ever slept in. The hotel bar had a great variety of drinks and the bar staff were really friendly and efficient. We’ve been to busier hotels and they’ve only had one person behind the bar, they had four here most evenings so there’s hardly any wait to get served. Cocktails are made from scratch and not from a machine like some all inclusives. No plastic glasses to be found here either. If you don’t want to sit in the bar there’s a lovely outside area to sit and drink which we did due to the good weather we had. The food in the restaurant was really good with plenty of choice at every meal time. At lunch and dinner there’s table service for drinks which again was efficient. We thoroughly enjoyed our stay here and hope to stay again in the future. It’s close to the seafront which is great for walking. It’s also only a couple of minutes walk to the bus stop for Palma.


    EVALUATION

    Round Indicators

    • december 25 2019
    • London, United Kingdom
    • Couples

    gosiam972

    “Very nice place to stay”


    We are staying in this hotel for Christmas. The location is perfect, only 5 minutes from the beach. Plenty of restaurants and bars around. There are 3 buses to Palma and they cost only 1.50 EUR. Staff is very friendly and hard working and putting extra effort to make guests comfortable. We booked half board so we had dinner and breakfast included. Very good selection of food, fresh fruits and vegetables and we had entertainment in the evening during Christmas season :)


    EVALUATION

    Round Indicators

    • december 21 2019
    • Family

    Kristina H

    “Come to this hotel and say 'Hola!' to perfection!”


    There is not a single thing to be dissatisfied with. The hotel is close to the beach, luxurious, clean, with friendly staff that speaks various languages. It is easy to rent a car at reception. Food is exceptionally tasty. The atmosphere is just magical.


    GEM-Playadepalma, GEM at Occidental Playa de Palma, responded to this review
    Dear Kristina, Thank you for the great feedback of your recent holiday experience at our Occidental Playa de Palma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We hope to have the pleasure of your company again, in the not too distant future at our hotel. Best Regards, Guest Experience Manager

    Swimming pool at the Occidental Playa de Palma hotel
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