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Instalaciones del hotel Barceló Atenea Mar
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Map and location

Paseo García Faria 37-47   08019 Barcelona , Cataluña   España  


Places of Interest

12 km El Prat

2 km Macao Beach

1 km Golden Atenea Spa

2 km Françia Railway Station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Atenea Mar - Adults only

4.0/5 Round Indicators
| 2114 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

859

Very good

37% Complete

793

Average

13% Complete

280

Poor

5% Complete

112

Very poor

3% Complete

70

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    Round Indicators
    HED82 Lincoln, United Kingdom. 06/25/2019 Couples

    “No air con! Sleepless Nights! No compensation ”

    staff tried to charge us on several occasions for items we didn’t have, they didn’t seem bothered by this! This happened 4 times during our stay and they tried to get us to pay for items we didn’t have at all! Or we had paid for previously!!!!!!! Our air conditioning didn’t work for the whole of our 5 day stay which was unacceptable, for a 4* hotel. Our room constantly stayed at 30 degrees with no breeze which was way to hot to sleep in and we didn’t sleep well, the only thing we were offered was additional water. George who worked on the pool bar was excellent! Best member of staff at the hotel. The pool area is the nicest part of the hotel We go to Barcelona frequently and this was not the best place to stay compared to others in the area! The hotel wasn’t cheap and we got offered no compensation for the lack of sleep, This is unacceptable service I’m a 4* hotel not to be offered a refund or move to another hotel as it is a chain and they have other hotels in the area they could of moved us too! 🤔
    Round Indicators
    Bhupendra G Ahmedabad, India. 06/25/2019 Business

    “Dual advantage of pleasure @ business with full relax”

    Nice business hotel with enjoyable location-relaxed easily your evening on beach. Definitely its proximity to beach will be a greater advantage for family vacation, loving sea water. Ofcourse a beach facing room will be an advantage for those who can bear small noise of traffic.
    Round Indicators
    Kelly D 06/23/2019 Couples

    “A few issues ”

    We had a few issues. The first room they gave us smelt so badly of smoke we requested to move. The second room we received had big yellow stains on the sheets, and a dip in the fall which caused me to trip. The shower was hard to regulate heat which made for a very uncomfortable shower. We did mention the stained sheets and they offered to move us a again, however we had been travelling for a while and unpacked twice so just requested a sheet change instead. They staff were friendly but they said there wasn’t too much they could do, they did offer us a free buffet breakfast which was nice. However for me, yellow stains on the sheets are not okay with or without a free breakfast

    AteneaMarGEM, Manager at Occidental Atenea Mar - Adults only, responded to this review
     Dear Mrs. Kelly, We appreciate the time you have dedicated to share your opinion about Occidental Atenea Mar hotel. We are really happy to read you enjoyed your stay and you felt embraced by our team. However, we deeply regret the incidents you have described. As this is not the quality standard that we offer to our guests we have opened a research in order to clarify what happened and already taken steps to make sure it does not come about again in the future. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in the near future. Best regards, Lola Miranda Assistant Manager

    Round Indicators
    Prestwood_Paul Great Missenden, United Kingdom. 06/21/2019

    “Thank you Trip Advisors”

    Booked on the strength of reviews and a good pick. A large modern hotel with nice rooms, close to the beach and the Bus Turistic stop is 4 minutes away. Metro 15 minutes and a host of cafe's for breakfast and a selection of tourist restaurants within 5 minutes walk. Even a classy restaurant 5 minutes away by taxi. Breakfast prices are getting out of hand and unfortunately this applies here too; but for dinner the restaurant prices for dinner are more realistic. We had breakfast 5 minutes away (Estel del Mar). You tend to see the real quality of an establishment when there are problems. Well the air conditioning was out; so we were advised on checking in, given an upgrade on the room, a big fan in the room, a fridge full of water off the lobby and a free mini bar (water, soft drinks and beer). OK, it was not perfect but they did all that they could reasonably do and we were back in business on the third night and the air con was fine. The location is ideal if you are prepared to travel a little. The Bus Turstic was our connection for two days and the Metro fir the third and we packed in a hell of a lot. Nice to return to a place away from the hussle and bustle. So thanks reviewers you got this one right!

    occidentalateneamar, Guest Relations Manager at Occidental Atenea Mar - Adults only, responded to this review
     Dear Mr. Prestwood, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Atenea Mar hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Barcelona so as the beach. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs during your dinner as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kindest regards, Guest Experience Manager .

    Round Indicators
    Sightseer06018294991 06/20/2019 Couples

    “Fantastic stay but one problem.”

    Overall, our stay at Occidental Atenea Mar was fantastic. The staff were lovely, room was perfection. The view, food, drinks, pool - everything was great. One problem we did encounter was that the air conditioning was broke. We were informed at arrival and although dissapointed, we understood it wasn't the receptionists fault, so we accepted the free water and went on with our holiday. Sleeping at night was a disaster as the room was reaching nearly 30 degrees. It was tough. Although what annoyed me more, was that during the few days we were there, we noticed other couples complaining and shouting at staff regarding this problem and being given free drinks/food/compensation for complaining. I really think this is a bad idea is it promotes your guests to be rude to your staff just so they can get compensated. Every guest at the hotel had to deal with the uncomfortable sleep. Every guest should be compensated the same.

    occidentalateneamar, Guest Relations Manager at Occidental Atenea Mar - Adults only, responded to this review
     Dear Guest, Thank you very much for sharing this review of your recent stay at Occidental Atenea Mar hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our views to the sea aimed at guaranteeing a memorable stay in our hotel. Regarding the air-conditioning, we do apologize for the inconveniences that you have experienced among us. We will definitely take your comments into serious consideration and we thank you for your suggestions for our improvement. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kindest regards, Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 25 2019
    • Lincoln, United Kingdom
    • Couples

    HED82

    “No air con! Sleepless Nights! No compensation ”


    staff tried to charge us on several occasions for items we didn’t have, they didn’t seem bothered by this! This happened 4 times during our stay and they tried to get us to pay for items we didn’t have at all! Or we had paid for previously!!!!!!! Our air conditioning didn’t work for the whole of our 5 day stay which was unacceptable, for a 4* hotel. Our room constantly stayed at 30 degrees with no breeze which was way to hot to sleep in and we didn’t sleep well, the only thing we were offered was additional water. George who worked on the pool bar was excellent! Best member of staff at the hotel. The pool area is the nicest part of the hotel We go to Barcelona frequently and this was not the best place to stay compared to others in the area! The hotel wasn’t cheap and we got offered no compensation for the lack of sleep, This is unacceptable service I’m a 4* hotel not to be offered a refund or move to another hotel as it is a chain and they have other hotels in the area they could of moved us too! 🤔


    EVALUATION

    Round Indicators

    • june 25 2019
    • Ahmedabad, India
    • Business

    Bhupendra G

    “Dual advantage of pleasure @ business with full relax”


    Nice business hotel with enjoyable location-relaxed easily your evening on beach. Definitely its proximity to beach will be a greater advantage for family vacation, loving sea water. Ofcourse a beach facing room will be an advantage for those who can bear small noise of traffic.


    EVALUATION

    Round Indicators

    • june 23 2019
    • Couples

    Kelly D

    “A few issues ”


    We had a few issues. The first room they gave us smelt so badly of smoke we requested to move. The second room we received had big yellow stains on the sheets, and a dip in the fall which caused me to trip. The shower was hard to regulate heat which made for a very uncomfortable shower. We did mention the stained sheets and they offered to move us a again, however we had been travelling for a while and unpacked twice so just requested a sheet change instead. They staff were friendly but they said there wasn’t too much they could do, they did offer us a free buffet breakfast which was nice. However for me, yellow stains on the sheets are not okay with or without a free breakfast


    AteneaMarGEM, Manager at Occidental Atenea Mar - Adults only, responded to this review
    Dear Mrs. Kelly, We appreciate the time you have dedicated to share your opinion about Occidental Atenea Mar hotel. We are really happy to read you enjoyed your stay and you felt embraced by our team. However, we deeply regret the incidents you have described. As this is not the quality standard that we offer to our guests we have opened a research in order to clarify what happened and already taken steps to make sure it does not come about again in the future. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in the near future. Best regards, Lola Miranda Assistant Manager

    EVALUATION

    Round Indicators

    • june 21 2019
    • Great Missenden, United Kingdom

    Prestwood_Paul

    “Thank you Trip Advisors”


    Booked on the strength of reviews and a good pick. A large modern hotel with nice rooms, close to the beach and the Bus Turistic stop is 4 minutes away. Metro 15 minutes and a host of cafe's for breakfast and a selection of tourist restaurants within 5 minutes walk. Even a classy restaurant 5 minutes away by taxi. Breakfast prices are getting out of hand and unfortunately this applies here too; but for dinner the restaurant prices for dinner are more realistic. We had breakfast 5 minutes away (Estel del Mar). You tend to see the real quality of an establishment when there are problems. Well the air conditioning was out; so we were advised on checking in, given an upgrade on the room, a big fan in the room, a fridge full of water off the lobby and a free mini bar (water, soft drinks and beer). OK, it was not perfect but they did all that they could reasonably do and we were back in business on the third night and the air con was fine. The location is ideal if you are prepared to travel a little. The Bus Turstic was our connection for two days and the Metro fir the third and we packed in a hell of a lot. Nice to return to a place away from the hussle and bustle. So thanks reviewers you got this one right!


    occidentalateneamar, Guest Relations Manager at Occidental Atenea Mar - Adults only, responded to this review
    Dear Mr. Prestwood, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Atenea Mar hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Barcelona so as the beach. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs during your dinner as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kindest regards, Guest Experience Manager .

    EVALUATION

    Round Indicators

    • june 20 2019
    • Couples

    Sightseer06018294991

    “Fantastic stay but one problem.”


    Overall, our stay at Occidental Atenea Mar was fantastic. The staff were lovely, room was perfection. The view, food, drinks, pool - everything was great. One problem we did encounter was that the air conditioning was broke. We were informed at arrival and although dissapointed, we understood it wasn't the receptionists fault, so we accepted the free water and went on with our holiday. Sleeping at night was a disaster as the room was reaching nearly 30 degrees. It was tough. Although what annoyed me more, was that during the few days we were there, we noticed other couples complaining and shouting at staff regarding this problem and being given free drinks/food/compensation for complaining. I really think this is a bad idea is it promotes your guests to be rude to your staff just so they can get compensated. Every guest at the hotel had to deal with the uncomfortable sleep. Every guest should be compensated the same.


    occidentalateneamar, Guest Relations Manager at Occidental Atenea Mar - Adults only, responded to this review
    Dear Guest, Thank you very much for sharing this review of your recent stay at Occidental Atenea Mar hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our views to the sea aimed at guaranteeing a memorable stay in our hotel. Regarding the air-conditioning, we do apologize for the inconveniences that you have experienced among us. We will definitely take your comments into serious consideration and we thank you for your suggestions for our improvement. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kindest regards, Guest Experience Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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