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Occidental Jandía Mar

4.0/5 Round Indicators
| 6619 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

32% Complete

2179

Very good

38% Complete

2554

Average

17% Complete

1173

Poor

6% Complete

431

Very poor

4% Complete

282

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    Round Indicators
    ilija_stevanic Dublin, Ireland. 11/13/2018 Family

    “Better go with TUI than on your own”

    Nice hotel overall, dinner excellent, location also good, staff good, all good except reception (if you are not German with TUI agency you'll be treated as second class guest) although one of the receptionists was very really friendly to us
    See full review
    Round Indicators
    5wifey Manchester, United Kingdom. 11/13/2018 Family

    “Lots of improvements needed”

    We booked here for our daughters birthday. Arrived late on just before restaurant was to close, it was full of dirty tables etc but presumed as it was due to close that's why. The food was generally always luke warm,there was poor/incorrect labelling of food, and the cross contamination is awful, god help anyone with allergies, I witnessed the chef using same hand for raw/cooked meat,fish and veg onto a pizza and then use the same hand and cutter to cut the pizza!!! It was a nightmare at times for clean tables/glassware etc. Pool area is clean and well maintained! Entertainment team.. nothing is clear on activities, they dissapeared most days other than a few hours... poor evening shows, and kids disco is the worst I have experienced and in my opinion too late at most nights starting 8.45 to 9pm. My daughter was so disappointed as she loves the mini disco. The weather wasn't the best for some days but hey ho you just get one with it.. however the hotel just couldn't manage this.. nothing done to help guests, restaurants just couldn't cope and even the following day when it was nice the pool/snack bar was still closed. Our room had water coming in with the rain but nobody seemed to care! Our room wasn't cleaned properly in the week we was there.. on speaking to other guest they said their maid moved beds etc ours didn't... No wonder my husband health wasn't so Good with the amount of dust. This is supposed to be a 4* but No way near this.. needs alot of tlc. I have stayed in many hotel various star ratings but in was so disappointed. The amount of customers complaining to various reps at the same time.
    See full review
    Round Indicators
    Tourist00208476137 London, United Kingdom. 11/13/2018 Family

    “Food Cold”

    Get the Food Sorted , Thats a big part of holiday, Some food not cooked which is very bad has it was pork , Couldn't eat meat again that holiday has 1 of our party was ill from food If you got this sorted would be a excellent Hotel , Food did let you down
    See full review
    Round Indicators
    Trail01999394504 11/12/2018 Couples

    “Great stay”

    Great food and drink,everyday a lot of choice of food, good service,every day clean room, always nice and helpful service, great weather, clean and tidy large pools, close to the beautiful beach, no crowded city
    See full review
    Round Indicators
    Paul H West Yorkshire, United Kingdom. 11/12/2018 Couples

    “Fabulous relaxing week”

    Spacious comfortable and spotlessly clean rooms.. Plenty of sunbeds around the pools and short walk downhill to fabulous golden sandy beach. Or take the courtesy coach.... Plenty of tables with good food variety at lunch and evening.
    See full review

    EVALUATION

    Round Indicators
    • november 13 2018
    • Dublin, Ireland
    • Family

    ilija_stevanic

    “Better go with TUI than on your own”

    Nice hotel overall, dinner excellent, location also good, staff good, all good except reception (if you are not German with TUI agency you'll be treated as second class guest) although one of the receptionists was very really friendly to us

    EVALUATION

    Round Indicators
    • november 13 2018
    • Manchester, United Kingdom
    • Family

    5wifey

    “Lots of improvements needed”

    We booked here for our daughters birthday. Arrived late on just before restaurant was to close, it was full of dirty tables etc but presumed as it was due to close that's why. The food was generally always luke warm,there was poor/incorrect labelling of food, and the cross contamination is awful, god help anyone with allergies, I witnessed the chef using same hand for raw/cooked meat,fish and veg onto a pizza and then use the same hand and cutter to cut the pizza!!! It was a nightmare at times for clean tables/glassware etc. Pool area is clean and well maintained! Entertainment team.. nothing is clear on activities, they dissapeared most days other than a few hours... poor evening shows, and kids disco is the worst I have experienced and in my opinion too late at most nights starting 8.45 to 9pm. My daughter was so disappointed as she loves the mini disco. The weather wasn't the best for some days but hey ho you just get one with it.. however the hotel just couldn't manage this.. nothing done to help guests, restaurants just couldn't cope and even the following day when it was nice the pool/snack bar was still closed. Our room had water coming in with the rain but nobody seemed to care! Our room wasn't cleaned properly in the week we was there.. on speaking to other guest they said their maid moved beds etc ours didn't... No wonder my husband health wasn't so Good with the amount of dust. This is supposed to be a 4* but No way near this.. needs alot of tlc. I have stayed in many hotel various star ratings but in was so disappointed. The amount of customers complaining to various reps at the same time.

    EVALUATION

    Round Indicators
    • november 13 2018
    • London, United Kingdom
    • Family

    Tourist00208476137

    “Food Cold”

    Get the Food Sorted , Thats a big part of holiday, Some food not cooked which is very bad has it was pork , Couldn't eat meat again that holiday has 1 of our party was ill from food If you got this sorted would be a excellent Hotel , Food did let you down

    EVALUATION

    Round Indicators
    • november 12 2018
    • Couples

    Trail01999394504

    “Great stay”

    Great food and drink,everyday a lot of choice of food, good service,every day clean room, always nice and helpful service, great weather, clean and tidy large pools, close to the beautiful beach, no crowded city

    EVALUATION

    Round Indicators
    • november 12 2018
    • West Yorkshire, United Kingdom
    • Couples

    Paul H

    “Fabulous relaxing week”

    Spacious comfortable and spotlessly clean rooms.. Plenty of sunbeds around the pools and short walk downhill to fabulous golden sandy beach. Or take the courtesy coach.... Plenty of tables with good food variety at lunch and evening.

    Barceló Jandía Mar Hotel Family Room

    Family life under an all-day sun and the best beaches in Fuerteventura.

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