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Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

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Guest reviews.

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Occidental Jandía Mar

4.0/5 Round Indicators
| 6957 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

33% Complete

2296

Very good

38% Complete

2654

Average

17% Complete

1238

Poor

6% Complete

460

Very poor

4% Complete

309

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    Round Indicators
    zara w Lancashire, United Kingdom. 04/17/2019 Family

    “Perfect family holiday ☀️🙌🏽”

    We have literally just landed back home from our fabulous family holiday. We went with our 3 year old who is very well travelled. We booked with Jet 2 and had a free child place so this was fab to begin with. The hotel is simply stunning! Our room was spacious and extremely clean, our wonderful maid cleaned our room everyday. Lots of wardrobe space and large balcony. The pools were fab, the entertainment team work hard ALL day and night to make sure everyone is having a great holiday. Food is good & plenty of choice, drinks such as wine, sangria and beer are all self service! The snack bar is also great for a quick lunch. We were very lucky with the weather & all in all it was a wonderful break. We went to Oasis park with is a must do! The nearest beach is stunning, the hotel have a free bus which takes you to the beach 3 times a day. All of the staff work really hard at this hotel and we will definitely be return! (Having a look now for October) I would 100% recommend this hotel to young families like ours ☀️🙌🏽😉
    Round Indicators
    griggsta76 Walsall, United Kingdom. 04/17/2019 Family

    “Ok, but wouldn’t return”

    We are currently 2 adults and a child age 5 on our 6th day here. We are a well travelled family and it takes a lot for us to write negatively. This is an honest review. I review a hotel on a few things, cleanliness, food hygiene, location, suitability and now more importantly environment conservation. The grounds of the hotel are clean and the rooms are tended to daily if you wish them to be. We booked a double sea view room. Wardrobe space is great and contains a safe which is €3 euro per day. A sizeable bathroom with a sizeable balcony. Negatives, there is a fridge but small and not really cold. Balcony there is two chairs, that’s it considering size. NO tea or coffee making facilities. Big loss on points here. The location of hotel for us was ok, just a five minute walk downhill a very steep hill, to a small selection of shops and a spar, The walk up hill is very very steep, ok for us but others would really struggle. There is a free bus to beach but only three times 0930/1030/1230 and three times back to hotel. This hotel would not be suitable for anyone that cannot climb lots of steps. Suitability, well the English are the minority here. Mainly french and German guests and the hotel only seems to cater for them. Food - it takes a lot for us to complain about food but there is need for improvement here and is a big let down for the hotel I feel. There is a bread selection and pastries, few cereals and fruit no yoghurts, but for breakfast carrots and potatoes and salad is not something I would usually eat at breakfast. There are pancakes and egg station, but no omelettes just fried eggs and no option for poached. The biggest thing here is that the food is not hot. The trays are on a hot plate to keep warm but it doesn’t. They really need bane Marie’s. Food presentation, well there is none so nothing looks appetising and the cleanliness of the self serve areas, well some people are just pigs and don’t clean up after them and the staff don’t seem to bother either so they are bits of unwanted food and dropped food everywhere and serving spoons that seem to have been dipped in every pot. If you like fish and rice you will be ok. I had a piece of blue plastic in my dinner last night and have found a hair in my sons. Not good. There is a microwave but it shouldn’t be needed. Another big issue is there is nothing they are doing to help reduce plastic and there is not one recycle bin. Everything is plastic, cups, polystyrene for hot drinks, straws, cutlery, the only place there is crockery is the restaurant. I find a hotel that is so near the ocean with one of the best beaches in Fuerteventura is doing nothing to protect its main attraction for visitors. This is really poor and lazy in my opinion and ignorant. #weareprojectzero On the plus side, if your child likes going to kids clubs they will be fine here as they do lots for them albeit a bit dated. There is a spa and although it’s onsite it’s not free, €10 euros for two hours, 10-12pm as this is when kids are allowed in or €15 euros for the day. Scandalous when you pay for AI. A nice break but we wouldn’t book to stay again.
    Round Indicators
    wayne c 04/16/2019 Family

    “Good stay ay ocidental mar campbells and joy family”

    Hi there we arrived on the 6th of April 2019 we were a party of 8 one of the rooms was ready one wasn't. It wasn't the most warmest of welcomes at check in. We went for Lunch and then the room became available. the hotel is spotless the food is good and the pools were very clean. The staff work hard to keep it this way. The entertainment was hit and miss out of the 7 nights we were there I think only 2 of the shows were good. The African acrobats and the magic show were decent. Overall the holiday was good it was very windy due to how high the hotel is its 80m above sea level and up a seep hill. The beach is amazing. The gym at the Hotel is brilliant. Would I stay again yes.
    Round Indicators
    Jane V Lee, United Kingdom. 04/15/2019

    “Good hotel, great size rooms, food needs to improve”

    Great hotel, lovely pool, ok bars, entertainment team were fab, pilates/yoga every morning - excellent, followed by aqua aerobics which I've been taking about trying for years...! Water volleyball and archery, plenty to do. Rooms & hotel were impeccable, cleaners around all the time. Rooms were again kept tidy. The development has some rooms which have many steps - probably suggest asking for easy access room if you are older or with young children. Good distance from beautiful beach. turquoise waters, light sands. Black pebbles. 15 minute walk. Chipmunks in the conservation area near the beach - what a treat for little people! Oh & green parrots! However, the food left a lot to be desired... the food wasn't hot enough, was too repetitive and needed more taste. Everything seemed to have the flavour boiled out of it. Salads were good and snack bar by the pool was decent. Quality of all inclusive drinks not fantastic, need to make it clearer what is and isn't included in the AI option. Would love to go back to Fuertaventura but not this hotel unless the get a new kitchen crew!! Weather was mixed 18 - 22 degrees, windy but pleasant! Had a great holiday despite poor food. Eventually went out to eat... Restaurant on the beach was fantastic with fresh fish & perfect wine choices!

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Jane, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Jandía. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Our best regards from the island,

    Round Indicators
    Explore88241 04/14/2019 Family

    “Ok Hotel”

    Just got back from a family holiday and the hotel itself was spot on clean tidy Staff were all good especially the animation team extra good at kids club . Downside is the food all Luke warm at best and not great tasting at all Food would put me off going back here !! Pools area all clean and well maintained Entertainment on evening not great however kids enjoyed it

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Hotel Occidental Jandía Mar. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Please accept our apologies if our gastronomic offer has not met your expectations. We have informed about your insights to the corresponding department and have committed to review the procedures, in order to guarantee the correct fulfillment of our demanding quality standards and be able to satisfy you in future occasions. Although we understand your perspective, we are really glad to read that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Our best regards,

    EVALUATION

    Round Indicators

    • april 17 2019
    • Lancashire, United Kingdom
    • Family

    zara w

    “Perfect family holiday ☀️🙌🏽”


    We have literally just landed back home from our fabulous family holiday. We went with our 3 year old who is very well travelled. We booked with Jet 2 and had a free child place so this was fab to begin with. The hotel is simply stunning! Our room was spacious and extremely clean, our wonderful maid cleaned our room everyday. Lots of wardrobe space and large balcony. The pools were fab, the entertainment team work hard ALL day and night to make sure everyone is having a great holiday. Food is good & plenty of choice, drinks such as wine, sangria and beer are all self service! The snack bar is also great for a quick lunch. We were very lucky with the weather & all in all it was a wonderful break. We went to Oasis park with is a must do! The nearest beach is stunning, the hotel have a free bus which takes you to the beach 3 times a day. All of the staff work really hard at this hotel and we will definitely be return! (Having a look now for October) I would 100% recommend this hotel to young families like ours ☀️🙌🏽😉


    EVALUATION

    Round Indicators

    • april 17 2019
    • Walsall, United Kingdom
    • Family

    griggsta76

    “Ok, but wouldn’t return”


    We are currently 2 adults and a child age 5 on our 6th day here. We are a well travelled family and it takes a lot for us to write negatively. This is an honest review. I review a hotel on a few things, cleanliness, food hygiene, location, suitability and now more importantly environment conservation. The grounds of the hotel are clean and the rooms are tended to daily if you wish them to be. We booked a double sea view room. Wardrobe space is great and contains a safe which is €3 euro per day. A sizeable bathroom with a sizeable balcony. Negatives, there is a fridge but small and not really cold. Balcony there is two chairs, that’s it considering size. NO tea or coffee making facilities. Big loss on points here. The location of hotel for us was ok, just a five minute walk downhill a very steep hill, to a small selection of shops and a spar, The walk up hill is very very steep, ok for us but others would really struggle. There is a free bus to beach but only three times 0930/1030/1230 and three times back to hotel. This hotel would not be suitable for anyone that cannot climb lots of steps. Suitability, well the English are the minority here. Mainly french and German guests and the hotel only seems to cater for them. Food - it takes a lot for us to complain about food but there is need for improvement here and is a big let down for the hotel I feel. There is a bread selection and pastries, few cereals and fruit no yoghurts, but for breakfast carrots and potatoes and salad is not something I would usually eat at breakfast. There are pancakes and egg station, but no omelettes just fried eggs and no option for poached. The biggest thing here is that the food is not hot. The trays are on a hot plate to keep warm but it doesn’t. They really need bane Marie’s. Food presentation, well there is none so nothing looks appetising and the cleanliness of the self serve areas, well some people are just pigs and don’t clean up after them and the staff don’t seem to bother either so they are bits of unwanted food and dropped food everywhere and serving spoons that seem to have been dipped in every pot. If you like fish and rice you will be ok. I had a piece of blue plastic in my dinner last night and have found a hair in my sons. Not good. There is a microwave but it shouldn’t be needed. Another big issue is there is nothing they are doing to help reduce plastic and there is not one recycle bin. Everything is plastic, cups, polystyrene for hot drinks, straws, cutlery, the only place there is crockery is the restaurant. I find a hotel that is so near the ocean with one of the best beaches in Fuerteventura is doing nothing to protect its main attraction for visitors. This is really poor and lazy in my opinion and ignorant. #weareprojectzero On the plus side, if your child likes going to kids clubs they will be fine here as they do lots for them albeit a bit dated. There is a spa and although it’s onsite it’s not free, €10 euros for two hours, 10-12pm as this is when kids are allowed in or €15 euros for the day. Scandalous when you pay for AI. A nice break but we wouldn’t book to stay again.


    EVALUATION

    Round Indicators

    • april 16 2019
    • Family

    wayne c

    “Good stay ay ocidental mar campbells and joy family”


    Hi there we arrived on the 6th of April 2019 we were a party of 8 one of the rooms was ready one wasn't. It wasn't the most warmest of welcomes at check in. We went for Lunch and then the room became available. the hotel is spotless the food is good and the pools were very clean. The staff work hard to keep it this way. The entertainment was hit and miss out of the 7 nights we were there I think only 2 of the shows were good. The African acrobats and the magic show were decent. Overall the holiday was good it was very windy due to how high the hotel is its 80m above sea level and up a seep hill. The beach is amazing. The gym at the Hotel is brilliant. Would I stay again yes.


    EVALUATION

    Round Indicators

    • april 15 2019
    • Lee, United Kingdom

    Jane V

    “Good hotel, great size rooms, food needs to improve”


    Great hotel, lovely pool, ok bars, entertainment team were fab, pilates/yoga every morning - excellent, followed by aqua aerobics which I've been taking about trying for years...! Water volleyball and archery, plenty to do. Rooms & hotel were impeccable, cleaners around all the time. Rooms were again kept tidy. The development has some rooms which have many steps - probably suggest asking for easy access room if you are older or with young children. Good distance from beautiful beach. turquoise waters, light sands. Black pebbles. 15 minute walk. Chipmunks in the conservation area near the beach - what a treat for little people! Oh & green parrots! However, the food left a lot to be desired... the food wasn't hot enough, was too repetitive and needed more taste. Everything seemed to have the flavour boiled out of it. Salads were good and snack bar by the pool was decent. Quality of all inclusive drinks not fantastic, need to make it clearer what is and isn't included in the AI option. Would love to go back to Fuertaventura but not this hotel unless the get a new kitchen crew!! Weather was mixed 18 - 22 degrees, windy but pleasant! Had a great holiday despite poor food. Eventually went out to eat... Restaurant on the beach was fantastic with fresh fish & perfect wine choices!


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Jane, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Jandía. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Our best regards from the island,

    EVALUATION

    Round Indicators

    • april 14 2019
    • Family

    Explore88241

    “Ok Hotel”


    Just got back from a family holiday and the hotel itself was spot on clean tidy Staff were all good especially the animation team extra good at kids club . Downside is the food all Luke warm at best and not great tasting at all Food would put me off going back here !! Pools area all clean and well maintained Entertainment on evening not great however kids enjoyed it


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Hotel Occidental Jandía Mar. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Please accept our apologies if our gastronomic offer has not met your expectations. We have informed about your insights to the corresponding department and have committed to review the procedures, in order to guarantee the correct fulfillment of our demanding quality standards and be able to satisfy you in future occasions. Although we understand your perspective, we are really glad to read that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Our best regards,

    Barceló Jandía Mar  Hotel Family Room

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