Occidental Jandía Mar

The photographs on this hotels website are extremely misleading. In reality, the hotel is pretty tatty. However, that was by far not the worst thing about staying here.... The food was simply terrible. We are vegetarians and unfortunately almost everything had meat or fish in it. So, on the rare occasion there was anything edible, it was either over cooked, cold or incredibly boring. Most days the only vegetarian main option was pasta with a tomato sauce that might have well have been ketchup! So, we spent most of the week living off bread and cheese. (Even the cheese was bland and rubbery) We did speak to the staff on reception about the lack of vegetarian food and she said she would speak to the chefs but sadly nothing improved throughout the week. Another huge disappointment was the fact that the ‘kids club’ area was being redecorated so there was no secure place for my toddler to play. However, there was a small kids room opened up next to it but after being in there for only 2 minutes, we were ushered out again and told to play outside. There were a few footballs and older kids games scattered around outside the closed kids club but absolutely nothing for younger children. The main reason we actually booked this hotel was because of the promise of fun things to do for our little boy... sadly, not the case. This hotel sells itself using the ‘fact’ that it’s on the beach.... errrr, it’s not though, is it?!? I love walking, but walking down a very steep hill on slippery pavements whilst trying not to let go of your pushchair is not my idea of fun. I mean, come on! This hotels not even that close to the beach! There are other hotels in between this hotel and the beach, so I am amazed that there aren’t stricter rules on false advertisement, such as this. Anyway, I could continue to go on about the low quality drinks, the grumpy staff, the banging doors throughout the nights, the queues, etc etc but hopefully you’ve got the message.... DON’T STAY HERE. On the plus side though, the rooms were clean and the beds were comfortable. Hence my 2 stars. The other plus about staying here, is that it makes you appreciate home a million times more.

Recently visited this hotel with 3 children aged 8 and 6. The kids club was amazing and the staff were fantastic. The kids club ran daily between 10.30 - 12.30 and 15.30 - 17.30. There were a variety of activities to keep the children entertained. The mini disco was also a massive hit with the kids as was the evening entertainment. The restaurant was designed to be family friendly and had a great variety to suit everyone. All the staff and facilities that we experienced were great, but the entertainment crew really did make this a fabulous family holiday. The only negative point is that you need to be prepared for the 1hr 45min + transfer.

My husband, 6 yr old daughter and I stayed for a week in Feb and had an amazing time. We stayed before 4 years ago and there jave been many improvements since then. The hotel is large, really clean and well tended. It is also relatively quiet for such a large hotel, but with a nice buzz. The staff everywhere are fantastic and all do an amazing job looking after all the guests. We had an issue with our door handle upon arrival, and it was fixed within 5 minutes which was amazing. The pools are lovely, the top one is heated and the daught had a fantastic time learning to swim while we relaxed and swam with her too :) The children's animation team were amazing, tirelessly working to entertain children of all ages and nationalities, keeping them happily entertained well into the evening at the mini disco! Thank you to Cecilia and all the team for all your hard work! Food was great, with something for everyone, the restaurant staff all work super hard to keep food constantly available and tables constantly cleared. We did find some of the food to be less warm than we'd like, however, this was usually due to the fact that we spent a long time browsing the large amount of food on offer while it cooled on our plates! Our room was lovely, with a vast, comfortable bed, lovely shower and great view, our daughter had a folding bed which was a bit squeaky but she slept brilliantly. All was spotlessly cleaned each day and towels were replenished whenever we needed. I really recommend visiting if you want a relaxing holiday with good entertainment and lovely surroundings. Sure the beach is a bit of a slog back, but shuttle buses are provided and if helps to burn off the calories from the lovely buffets :). Thanks to everyone at the Occidental Jandia Mar for a lovely holiday!

My husband & i stayed @ the above hotel 5/2/19-16/2/19. For an all inclusive 11 days winter break. The hotel was excellent. Friendly staff, spotlessly clean. Good food. Great entertainment team day & night. Fantastic shows. We were lucky enough to get a fabulous room, overlooking the pool & sea. We were also lucky with the weather. Sunshine 8am-6pm everday. Only 10 mins walk down to the stunning beach. The only down side to this hotel is that it is situated on a hillside location, so walking back up is a little harder than going down. Although a free bus is provided for those who prefer a ride up & down to the beach. Overall Excellent.

Myself, my wife & 5 year old daughter have just returned from a week at the OCCIDENTAL JANDIA MAR where we enjoyed a fabulous last minute getaway. HOTEL & FACILITIES - We found the rooms to a high standard, cleaned everyday on your request and really comfortable beds. We had some lose/cracked floor tiles but nothing to worry reception about (you’d hope the cleaning staff would notify them) The hotel was clean & tidy and you’d always see a cleaner on your travels. The downstairs lobby/theatre area did seem to increase in ‘drain’ smell as the day went on - which was a little disconcerting. The lower pool (not heated) was freezing for the time of year but upper pool (heated) was spot on. The barcy splash park feeds from the lower pool so it was a bit cold for the time of year and some of the sprays weren’t what they use to be - I assume. Beware there are a lot of steps however it was our way of burning off the food & drink we over-indulged in every day. Staff were always happy & helpful. FOOD & DRINK - I was worried by all the comments about ‘cold’ food but we found it fine (however I don’t like my food overly hot). It’s about timings - if you turn up 1hr into the dinner service the food is going to be ‘warm’ not hot. My suggestion would be to turn up early if you like your food really hot. It’s a buffet style with a variety of different cuisines that change every night. The food does get a bit ‘same-y’ after a week - I’d struggle to be happy if I stayed for 2 weeks. There is a selection of hot & cold drinks available with help yourself beer pumps (big thumbs up) & soft drinks at all the bars. Snack bar is great for lunch or afternoon ‘treat’ with a good selection of fast foods & salads. ENTERTAINMENT - The shows were good and the Animacion team was fantastic. Our 5 year old was a bit tentative in the beginning about the Barcy Club & mini disco but by the end of the week, she didn’t want to leave or go to bed. BEACH & WEATHER - If you want to go to the beach just beware of the hill - there is a steep walk. We walked down & got a 3 euro taxi back up from Jablo. We went from 9th-15th Feb 2019 and had a fab week for weather. 23-26 degrees every day, no wind or rain until the last day. Pretty unusual for the time of year I was told. Overall our week was fab - the hotel rooms could have been a little more modern & general areas looked after a bit more but it does what it says on the tin - 4 star. If you want a 5 star - go over the road to Ibreostar.