Views of Barceló Jandía Mar  Hotel Complex
;
map

Map and location

Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 6854 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

33% Complete

2270

Very good

38% Complete

2631

Average

17% Complete

1212

Poor

6% Complete

448

Very poor

4% Complete

293

Filter by

Sort by

    Round Indicators
    lottiep318 Horningsea, United Kingdom. 02/21/2019 Family

    “Very disappointing. ”

    The photographs on this hotels website are extremely misleading. In reality, the hotel is pretty tatty. However, that was by far not the worst thing about staying here.... The food was simply terrible. We are vegetarians and unfortunately almost everything had meat or fish in it. So, on the rare occasion there was anything edible, it was either over cooked, cold or incredibly boring. Most days the only vegetarian main option was pasta with a tomato sauce that might have well have been ketchup! So, we spent most of the week living off bread and cheese. (Even the cheese was bland and rubbery) We did speak to the staff on reception about the lack of vegetarian food and she said she would speak to the chefs but sadly nothing improved throughout the week. Another huge disappointment was the fact that the ‘kids club’ area was being redecorated so there was no secure place for my toddler to play. However, there was a small kids room opened up next to it but after being in there for only 2 minutes, we were ushered out again and told to play outside. There were a few footballs and older kids games scattered around outside the closed kids club but absolutely nothing for younger children. The main reason we actually booked this hotel was because of the promise of fun things to do for our little boy... sadly, not the case. This hotel sells itself using the ‘fact’ that it’s on the beach.... errrr, it’s not though, is it?!? I love walking, but walking down a very steep hill on slippery pavements whilst trying not to let go of your pushchair is not my idea of fun. I mean, come on! This hotels not even that close to the beach! There are other hotels in between this hotel and the beach, so I am amazed that there aren’t stricter rules on false advertisement, such as this. Anyway, I could continue to go on about the low quality drinks, the grumpy staff, the banging doors throughout the nights, the queues, etc etc but hopefully you’ve got the message.... DON’T STAY HERE. On the plus side though, the rooms were clean and the beds were comfortable. Hence my 2 stars. The other plus about staying here, is that it makes you appreciate home a million times more.

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear guest, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our hotel, Occidental Jandía Mar, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. Regarding our vegetarian options, let us inform you that we have at your disposal all the information on the offer of dishes at the screen menu, and if there is anything of the gastronomic offer that you'd like to have but containing meat, our chefs will be more than glad to prepare any dish offered in the day without the meat or sauce you can't have. Please, in a future occasion, do not hesitate to ask to our maitre or the person in charge of the restaurant at that moment, we will be happy to help you in whatever you need. We are very sorry to read that your kids didn't take full advantage of the wide array of activities organized by our professional mini club staff and sincerely hope they will join the activities on a future occasion. We sincerely regret reading that our location did not meet your expectations and encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance and help you select the Barceló hotel that best meets your holiday needs and wishes. Lastly, I would like you to please accept our sincere apologies if our staff has disappointed you in any way. I assure you that our intention is always to treat our guests with kindness and kindness so that they feel at home. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards,

    Round Indicators
    joannemoxon 02/21/2019 Family

    “Excellent kids club”

    Recently visited this hotel with 3 children aged 8 and 6. The kids club was amazing and the staff were fantastic. The kids club ran daily between 10.30 - 12.30 and 15.30 - 17.30. There were a variety of activities to keep the children entertained. The mini disco was also a massive hit with the kids as was the evening entertainment. The restaurant was designed to be family friendly and had a great variety to suit everyone. All the staff and facilities that we experienced were great, but the entertainment crew really did make this a fabulous family holiday. The only negative point is that you need to be prepared for the 1hr 45min + transfer.
    Round Indicators
    Mrs_Staflet Harpenden, United Kingdom. 02/19/2019 Family

    “Another great stay!”

    My husband, 6 yr old daughter and I stayed for a week in Feb and had an amazing time. We stayed before 4 years ago and there jave been many improvements since then. The hotel is large, really clean and well tended. It is also relatively quiet for such a large hotel, but with a nice buzz. The staff everywhere are fantastic and all do an amazing job looking after all the guests. We had an issue with our door handle upon arrival, and it was fixed within 5 minutes which was amazing. The pools are lovely, the top one is heated and the daught had a fantastic time learning to swim while we relaxed and swam with her too :) The children's animation team were amazing, tirelessly working to entertain children of all ages and nationalities, keeping them happily entertained well into the evening at the mini disco! Thank you to Cecilia and all the team for all your hard work! Food was great, with something for everyone, the restaurant staff all work super hard to keep food constantly available and tables constantly cleared. We did find some of the food to be less warm than we'd like, however, this was usually due to the fact that we spent a long time browsing the large amount of food on offer while it cooled on our plates! Our room was lovely, with a vast, comfortable bed, lovely shower and great view, our daughter had a folding bed which was a bit squeaky but she slept brilliantly. All was spotlessly cleaned each day and towels were replenished whenever we needed. I really recommend visiting if you want a relaxing holiday with good entertainment and lovely surroundings. Sure the beach is a bit of a slog back, but shuttle buses are provided and if helps to burn off the calories from the lovely buffets :). Thanks to everyone at the Occidental Jandia Mar for a lovely holiday!

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Mrs. Staflet, Thank you for the great feedback of your recent holiday experience at our Occidental Jandía Mar; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Moreover, we would like to thank you for pointing out the efficient service you received when reporting a minor issue in your room and we sincerely thank you for informing us immediately so we could intervene minimizing the disruption during your holidays among us. Furthermore, we are really pleased to hear what a wonderful time your daughter had thanks to the dedication and care of our professional entertaining team at Barceló we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is therefore a great reward to hear that our little guests took some unforgettable memories of their stay among us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Our best regards from Jandía,

    Round Indicators
    Odyssey38939025349 Bradford, United Kingdom. 02/17/2019 Couples

    “Excellent holiday”

    My husband & i stayed @ the above hotel 5/2/19-16/2/19. For an all inclusive 11 days winter break. The hotel was excellent. Friendly staff, spotlessly clean. Good food. Great entertainment team day & night. Fantastic shows. We were lucky enough to get a fabulous room, overlooking the pool & sea. We were also lucky with the weather. Sunshine 8am-6pm everday. Only 10 mins walk down to the stunning beach. The only down side to this hotel is that it is situated on a hillside location, so walking back up is a little harder than going down. Although a free bus is provided for those who prefer a ride up & down to the beach. Overall Excellent.
    Round Indicators
    leegauntlett84 Leighton Buzzard, United Kingdom. 02/16/2019 Family

    “Fabulous Week in Great Hotel! ”

    Myself, my wife & 5 year old daughter have just returned from a week at the OCCIDENTAL JANDIA MAR where we enjoyed a fabulous last minute getaway. HOTEL & FACILITIES - We found the rooms to a high standard, cleaned everyday on your request and really comfortable beds. We had some lose/cracked floor tiles but nothing to worry reception about (you’d hope the cleaning staff would notify them) The hotel was clean & tidy and you’d always see a cleaner on your travels. The downstairs lobby/theatre area did seem to increase in ‘drain’ smell as the day went on - which was a little disconcerting. The lower pool (not heated) was freezing for the time of year but upper pool (heated) was spot on. The barcy splash park feeds from the lower pool so it was a bit cold for the time of year and some of the sprays weren’t what they use to be - I assume. Beware there are a lot of steps however it was our way of burning off the food & drink we over-indulged in every day. Staff were always happy & helpful. FOOD & DRINK - I was worried by all the comments about ‘cold’ food but we found it fine (however I don’t like my food overly hot). It’s about timings - if you turn up 1hr into the dinner service the food is going to be ‘warm’ not hot. My suggestion would be to turn up early if you like your food really hot. It’s a buffet style with a variety of different cuisines that change every night. The food does get a bit ‘same-y’ after a week - I’d struggle to be happy if I stayed for 2 weeks. There is a selection of hot & cold drinks available with help yourself beer pumps (big thumbs up) & soft drinks at all the bars. Snack bar is great for lunch or afternoon ‘treat’ with a good selection of fast foods & salads. ENTERTAINMENT - The shows were good and the Animacion team was fantastic. Our 5 year old was a bit tentative in the beginning about the Barcy Club & mini disco but by the end of the week, she didn’t want to leave or go to bed. BEACH & WEATHER - If you want to go to the beach just beware of the hill - there is a steep walk. We walked down & got a 3 euro taxi back up from Jablo. We went from 9th-15th Feb 2019 and had a fab week for weather. 23-26 degrees every day, no wind or rain until the last day. Pretty unusual for the time of year I was told. Overall our week was fab - the hotel rooms could have been a little more modern & general areas looked after a bit more but it does what it says on the tin - 4 star. If you want a 5 star - go over the road to Ibreostar.

    EVALUATION

    Round Indicators

    • february 21 2019
    • Horningsea, United Kingdom
    • Family

    lottiep318

    “Very disappointing. ”


    The photographs on this hotels website are extremely misleading. In reality, the hotel is pretty tatty. However, that was by far not the worst thing about staying here.... The food was simply terrible. We are vegetarians and unfortunately almost everything had meat or fish in it. So, on the rare occasion there was anything edible, it was either over cooked, cold or incredibly boring. Most days the only vegetarian main option was pasta with a tomato sauce that might have well have been ketchup! So, we spent most of the week living off bread and cheese. (Even the cheese was bland and rubbery) We did speak to the staff on reception about the lack of vegetarian food and she said she would speak to the chefs but sadly nothing improved throughout the week. Another huge disappointment was the fact that the ‘kids club’ area was being redecorated so there was no secure place for my toddler to play. However, there was a small kids room opened up next to it but after being in there for only 2 minutes, we were ushered out again and told to play outside. There were a few footballs and older kids games scattered around outside the closed kids club but absolutely nothing for younger children. The main reason we actually booked this hotel was because of the promise of fun things to do for our little boy... sadly, not the case. This hotel sells itself using the ‘fact’ that it’s on the beach.... errrr, it’s not though, is it?!? I love walking, but walking down a very steep hill on slippery pavements whilst trying not to let go of your pushchair is not my idea of fun. I mean, come on! This hotels not even that close to the beach! There are other hotels in between this hotel and the beach, so I am amazed that there aren’t stricter rules on false advertisement, such as this. Anyway, I could continue to go on about the low quality drinks, the grumpy staff, the banging doors throughout the nights, the queues, etc etc but hopefully you’ve got the message.... DON’T STAY HERE. On the plus side though, the rooms were clean and the beds were comfortable. Hence my 2 stars. The other plus about staying here, is that it makes you appreciate home a million times more.


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear guest, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our hotel, Occidental Jandía Mar, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. Regarding our vegetarian options, let us inform you that we have at your disposal all the information on the offer of dishes at the screen menu, and if there is anything of the gastronomic offer that you'd like to have but containing meat, our chefs will be more than glad to prepare any dish offered in the day without the meat or sauce you can't have. Please, in a future occasion, do not hesitate to ask to our maitre or the person in charge of the restaurant at that moment, we will be happy to help you in whatever you need. We are very sorry to read that your kids didn't take full advantage of the wide array of activities organized by our professional mini club staff and sincerely hope they will join the activities on a future occasion. We sincerely regret reading that our location did not meet your expectations and encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance and help you select the Barceló hotel that best meets your holiday needs and wishes. Lastly, I would like you to please accept our sincere apologies if our staff has disappointed you in any way. I assure you that our intention is always to treat our guests with kindness and kindness so that they feel at home. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards,

    EVALUATION

    Round Indicators

    • february 21 2019
    • Family

    joannemoxon

    “Excellent kids club”


    Recently visited this hotel with 3 children aged 8 and 6. The kids club was amazing and the staff were fantastic. The kids club ran daily between 10.30 - 12.30 and 15.30 - 17.30. There were a variety of activities to keep the children entertained. The mini disco was also a massive hit with the kids as was the evening entertainment. The restaurant was designed to be family friendly and had a great variety to suit everyone. All the staff and facilities that we experienced were great, but the entertainment crew really did make this a fabulous family holiday. The only negative point is that you need to be prepared for the 1hr 45min + transfer.


    EVALUATION

    Round Indicators

    • february 19 2019
    • Harpenden, United Kingdom
    • Family

    Mrs_Staflet

    “Another great stay!”


    My husband, 6 yr old daughter and I stayed for a week in Feb and had an amazing time. We stayed before 4 years ago and there jave been many improvements since then. The hotel is large, really clean and well tended. It is also relatively quiet for such a large hotel, but with a nice buzz. The staff everywhere are fantastic and all do an amazing job looking after all the guests. We had an issue with our door handle upon arrival, and it was fixed within 5 minutes which was amazing. The pools are lovely, the top one is heated and the daught had a fantastic time learning to swim while we relaxed and swam with her too :) The children's animation team were amazing, tirelessly working to entertain children of all ages and nationalities, keeping them happily entertained well into the evening at the mini disco! Thank you to Cecilia and all the team for all your hard work! Food was great, with something for everyone, the restaurant staff all work super hard to keep food constantly available and tables constantly cleared. We did find some of the food to be less warm than we'd like, however, this was usually due to the fact that we spent a long time browsing the large amount of food on offer while it cooled on our plates! Our room was lovely, with a vast, comfortable bed, lovely shower and great view, our daughter had a folding bed which was a bit squeaky but she slept brilliantly. All was spotlessly cleaned each day and towels were replenished whenever we needed. I really recommend visiting if you want a relaxing holiday with good entertainment and lovely surroundings. Sure the beach is a bit of a slog back, but shuttle buses are provided and if helps to burn off the calories from the lovely buffets :). Thanks to everyone at the Occidental Jandia Mar for a lovely holiday!


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Mrs. Staflet, Thank you for the great feedback of your recent holiday experience at our Occidental Jandía Mar; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Moreover, we would like to thank you for pointing out the efficient service you received when reporting a minor issue in your room and we sincerely thank you for informing us immediately so we could intervene minimizing the disruption during your holidays among us. Furthermore, we are really pleased to hear what a wonderful time your daughter had thanks to the dedication and care of our professional entertaining team at Barceló we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is therefore a great reward to hear that our little guests took some unforgettable memories of their stay among us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Our best regards from Jandía,

    EVALUATION

    Round Indicators

    • february 17 2019
    • Bradford, United Kingdom
    • Couples

    Odyssey38939025349

    “Excellent holiday”


    My husband & i stayed @ the above hotel 5/2/19-16/2/19. For an all inclusive 11 days winter break. The hotel was excellent. Friendly staff, spotlessly clean. Good food. Great entertainment team day & night. Fantastic shows. We were lucky enough to get a fabulous room, overlooking the pool & sea. We were also lucky with the weather. Sunshine 8am-6pm everday. Only 10 mins walk down to the stunning beach. The only down side to this hotel is that it is situated on a hillside location, so walking back up is a little harder than going down. Although a free bus is provided for those who prefer a ride up & down to the beach. Overall Excellent.


    EVALUATION

    Round Indicators

    • february 16 2019
    • Leighton Buzzard, United Kingdom
    • Family

    leegauntlett84

    “Fabulous Week in Great Hotel! ”


    Myself, my wife & 5 year old daughter have just returned from a week at the OCCIDENTAL JANDIA MAR where we enjoyed a fabulous last minute getaway. HOTEL & FACILITIES - We found the rooms to a high standard, cleaned everyday on your request and really comfortable beds. We had some lose/cracked floor tiles but nothing to worry reception about (you’d hope the cleaning staff would notify them) The hotel was clean & tidy and you’d always see a cleaner on your travels. The downstairs lobby/theatre area did seem to increase in ‘drain’ smell as the day went on - which was a little disconcerting. The lower pool (not heated) was freezing for the time of year but upper pool (heated) was spot on. The barcy splash park feeds from the lower pool so it was a bit cold for the time of year and some of the sprays weren’t what they use to be - I assume. Beware there are a lot of steps however it was our way of burning off the food & drink we over-indulged in every day. Staff were always happy & helpful. FOOD & DRINK - I was worried by all the comments about ‘cold’ food but we found it fine (however I don’t like my food overly hot). It’s about timings - if you turn up 1hr into the dinner service the food is going to be ‘warm’ not hot. My suggestion would be to turn up early if you like your food really hot. It’s a buffet style with a variety of different cuisines that change every night. The food does get a bit ‘same-y’ after a week - I’d struggle to be happy if I stayed for 2 weeks. There is a selection of hot & cold drinks available with help yourself beer pumps (big thumbs up) & soft drinks at all the bars. Snack bar is great for lunch or afternoon ‘treat’ with a good selection of fast foods & salads. ENTERTAINMENT - The shows were good and the Animacion team was fantastic. Our 5 year old was a bit tentative in the beginning about the Barcy Club & mini disco but by the end of the week, she didn’t want to leave or go to bed. BEACH & WEATHER - If you want to go to the beach just beware of the hill - there is a steep walk. We walked down & got a 3 euro taxi back up from Jablo. We went from 9th-15th Feb 2019 and had a fab week for weather. 23-26 degrees every day, no wind or rain until the last day. Pretty unusual for the time of year I was told. Overall our week was fab - the hotel rooms could have been a little more modern & general areas looked after a bit more but it does what it says on the tin - 4 star. If you want a 5 star - go over the road to Ibreostar.


    Barceló Jandía Mar  Hotel Family Room

    Family life under an all-day sun and the best beaches in Fuerteventura.

    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Portugal

    Select Portugal

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z