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Occidental Jandía Mar

Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 6064 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

2029

Very good

38% Complete

2350

Average

17% Complete

1072

Poor

6% Complete

376

Very poor

3% Complete

238

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    Round Indicators
    Fraser M 06/23/2018 Couples

    “Lovely”

    Stayed here for a week, wish we stayed for longer but lovely staff that work here. Would recommend it too families and young couples got something for everyone. The Rooms and food is amazing best I’ve had. The buffet has something for everyone they do nights for foods such as Spanish night, tex mex night and Arab night you’ll never struggle to find something to eat as there’s everything. There is 2 pools in this hotel top ones heated and has a lot more happening in it such as entertainment around it, bottom pool is more for relaxing can hear all the music etc but is still peaceful if you are just wanting a relaxing holiday.
    Round Indicators
    101chlol2018 Manchester, United Kingdom. 06/23/2018 Couples

    “Average”

    This hotel was very clean and room was perfect. Night time entertainment was not great for adults but good for kids. The food was okay but the snack bar was full of flies as the food was not covered. The bar staff were friendly and helpful. Overall average stay.
    Round Indicators
    MidlandsCouple Midlands. 06/22/2018 Friends getaway

    “Excellent Stay .... Things need to be Addressed”

    First of all let me say what a fantastic holiday we had, room beautifully Clean and spacious (was in block 6) , although asked not ground floor we did get allocated a ground floor room . Food was beautiful , plentiful hot , tasty and the bottle of wine or sangria every night with your meal a good treat, and anyone that says it was not must be requiring caviar and champagne every night and obviously just need a moan. The pool area was great, clean and welcoming in the hot sun , and sun beds available at any time of the day and most comfortable. Snack bar food was always hot although same every day , barman could do with learning to smile and some manners but didn’t let it spoil our holiday. Now to the negative. Reception staff are hit and miss , the two gentleman we dealt with always tried to be helpful although not understand English but one reception staff, a lady called Marianna need to get manners full stop she didn’t have any and learn some customer service skills . Points from Marianna we were disgusted at 1. After a long journey arriving at hotel at 23.30 and only want to get to room to crash out she refused to let us book in till we had food and continue to roughly put all inclusive bracelet on our wrists 2. After an hour eating and waiting in queue to book in , she completely ignored us and deal with Spanish residents thst came to the side of reception.We along with other couples asked her to deal with us first and she and the Spanish residents in Spanish laughed and had a conversation and ignored us. 4. After 45 minutes of waiting we got keys and a leaflet of the complex almost thrown at us and told to go out there to our block. 5. Next day approaching reception unfortunately she was only one on reception so had the misfortunate to have to deal with her again. We asked if there was a kettle available we could hire , her answer was a straight NO, rude or what no sorry nothing just a NO Throughout the holiday we avoided going to reception when she was on but had the misfortune of on booking out had ondeal with her again, so here’s number 6 6. We had paid extra money to keep the room on so at 5 o’clock went to reception to get our deposit back on kettle we eventually managed to hire from another happy helpful reception staff think his name was Juan Michal, we approached and said come to get our deposit back and check out. Before even checking she went off at my friend and I stating check out was 12 did you not read the details and said deposit would not be refunded as we kept the room . I explained we paid the extra 35 euros to keep the room on, no apology nothing just the 20 euros deposit from kettle thrown on the counter . This lady should NOT be on reception she is a poor representation of the hotel and I suggest she either gets training or removed from reception. Overall I would recommend hotel for a great break
    Round Indicators
    saz13 chester le street. 06/21/2018 Couples

    “Amazing Beautiful Hotel”

    This hotel is absolutely amazing. Myself and my husband stayed here for 1 week to celebrate our 25th Wedding Anniversary and we were not disappointed. Everything was exceptional. Our room was lovely, food exceptional always a huge choice and plenty of it. Staff very helpful and always on the go they never stop. I was particularly amazed at the fact you could take a bottle of wine or sangria to your table and this, together with beer and soft drinks was on tap for you to help yourself as and when you wanted. We've been to AI hotels before and we have never been able to do this so it was a huge plus for me. Our room was very spacious, airy and well decorated and maid service every single day so we would come back to our room after a day at the pool to a clean room with fresh towels, bed made and a fresh complimentary bottle of water. The pools were lovely, getting a sunbed was never an issue plenty of them. Entertainment during the day was good. A couple visited the hotel a couple of days a week to perform on stage and the pool bar and they were really good. Evening entertainment was really good, they shows the put on were excellent, the talent of the entertainment team was exceptional. My favourite was the Flamenco show - WOW!! Well done Occidental Jandia Mar I will definitely be recommending you to family and friends and if we were to travel back to Fuerteventura we would definitely be staying with you.
    Round Indicators
    Fraz O Cambridge, United Kingdom. 06/20/2018 Family

    “Our family stay”

    A great place to go with kids. Everything as expected and probably more. Day and night entertainment excellent but finished at 10:30pm. Food quality good but a bit samey. Had to pay for alcohol after 11pm which I didn't agree with. Overall- We would go back.

    EVALUATION

    Round Indicators

    • june 23 2018
    • Couples

    Fraser M

    “Lovely”


    Stayed here for a week, wish we stayed for longer but lovely staff that work here. Would recommend it too families and young couples got something for everyone. The Rooms and food is amazing best I’ve had. The buffet has something for everyone they do nights for foods such as Spanish night, tex mex night and Arab night you’ll never struggle to find something to eat as there’s everything. There is 2 pools in this hotel top ones heated and has a lot more happening in it such as entertainment around it, bottom pool is more for relaxing can hear all the music etc but is still peaceful if you are just wanting a relaxing holiday.


    EVALUATION

    Round Indicators

    • june 23 2018
    • Manchester, United Kingdom
    • Couples

    101chlol2018

    “Average”


    This hotel was very clean and room was perfect. Night time entertainment was not great for adults but good for kids. The food was okay but the snack bar was full of flies as the food was not covered. The bar staff were friendly and helpful. Overall average stay.


    EVALUATION

    Round Indicators

    • june 22 2018
    • Midlands
    • Friends getaway

    MidlandsCouple

    “Excellent Stay .... Things need to be Addressed”


    First of all let me say what a fantastic holiday we had, room beautifully Clean and spacious (was in block 6) , although asked not ground floor we did get allocated a ground floor room . Food was beautiful , plentiful hot , tasty and the bottle of wine or sangria every night with your meal a good treat, and anyone that says it was not must be requiring caviar and champagne every night and obviously just need a moan. The pool area was great, clean and welcoming in the hot sun , and sun beds available at any time of the day and most comfortable. Snack bar food was always hot although same every day , barman could do with learning to smile and some manners but didn’t let it spoil our holiday. Now to the negative. Reception staff are hit and miss , the two gentleman we dealt with always tried to be helpful although not understand English but one reception staff, a lady called Marianna need to get manners full stop she didn’t have any and learn some customer service skills . Points from Marianna we were disgusted at 1. After a long journey arriving at hotel at 23.30 and only want to get to room to crash out she refused to let us book in till we had food and continue to roughly put all inclusive bracelet on our wrists 2. After an hour eating and waiting in queue to book in , she completely ignored us and deal with Spanish residents thst came to the side of reception.We along with other couples asked her to deal with us first and she and the Spanish residents in Spanish laughed and had a conversation and ignored us. 4. After 45 minutes of waiting we got keys and a leaflet of the complex almost thrown at us and told to go out there to our block. 5. Next day approaching reception unfortunately she was only one on reception so had the misfortunate to have to deal with her again. We asked if there was a kettle available we could hire , her answer was a straight NO, rude or what no sorry nothing just a NO Throughout the holiday we avoided going to reception when she was on but had the misfortune of on booking out had ondeal with her again, so here’s number 6 6. We had paid extra money to keep the room on so at 5 o’clock went to reception to get our deposit back on kettle we eventually managed to hire from another happy helpful reception staff think his name was Juan Michal, we approached and said come to get our deposit back and check out. Before even checking she went off at my friend and I stating check out was 12 did you not read the details and said deposit would not be refunded as we kept the room . I explained we paid the extra 35 euros to keep the room on, no apology nothing just the 20 euros deposit from kettle thrown on the counter . This lady should NOT be on reception she is a poor representation of the hotel and I suggest she either gets training or removed from reception. Overall I would recommend hotel for a great break


    EVALUATION

    Round Indicators

    • june 21 2018
    • chester le street
    • Couples

    saz13

    “Amazing Beautiful Hotel”


    This hotel is absolutely amazing. Myself and my husband stayed here for 1 week to celebrate our 25th Wedding Anniversary and we were not disappointed. Everything was exceptional. Our room was lovely, food exceptional always a huge choice and plenty of it. Staff very helpful and always on the go they never stop. I was particularly amazed at the fact you could take a bottle of wine or sangria to your table and this, together with beer and soft drinks was on tap for you to help yourself as and when you wanted. We've been to AI hotels before and we have never been able to do this so it was a huge plus for me. Our room was very spacious, airy and well decorated and maid service every single day so we would come back to our room after a day at the pool to a clean room with fresh towels, bed made and a fresh complimentary bottle of water. The pools were lovely, getting a sunbed was never an issue plenty of them. Entertainment during the day was good. A couple visited the hotel a couple of days a week to perform on stage and the pool bar and they were really good. Evening entertainment was really good, they shows the put on were excellent, the talent of the entertainment team was exceptional. My favourite was the Flamenco show - WOW!! Well done Occidental Jandia Mar I will definitely be recommending you to family and friends and if we were to travel back to Fuerteventura we would definitely be staying with you.


    EVALUATION

    Round Indicators

    • june 20 2018
    • Cambridge, United Kingdom
    • Family

    Fraz O

    “Our family stay”


    A great place to go with kids. Everything as expected and probably more. Day and night entertainment excellent but finished at 10:30pm. Food quality good but a bit samey. Had to pay for alcohol after 11pm which I didn't agree with. Overall- We would go back.


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