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Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

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Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 6703 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

33% Complete

2214

Very good

38% Complete

2578

Average

17% Complete

1187

Poor

6% Complete

438

Very poor

4% Complete

286

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    Round Indicators
    richardanddonna123 Nottingham, United Kingdom. 12/13/2018 Couples

    “December 2018”

    This hotel was great value for money with good quality food and drinks. The rooms were very good and the entertainment provided was excellent. The highlight of the hotel is the friendly efficient lovely staff.

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear richardanddonna123, Thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Guest Experience.

    Round Indicators
    Alan Z 12/11/2018 Friends getaway

    “Amazing experiences”

    It was an amazing experience. I came here with Jet 2 holiday all inclusive package. Food and drinks inclusive from breakfast all the way to from 7am to 12am. Also alcohol which is local but good enough. All kind of standard cocktail to choose from. The hotel is huge has a huge reception, 2 restaurants, 1 snack bar, 1 bar, 2 pools and loads of games similar to an arcade. My hotel has a sea front view and the sun hits my room every morning from around 7am. There are couples points that I wnat to point out. This is a resort if you look for a place to relax and not do much either with friend or family. As shops, restaurants, and seafront are a bit far away from the hotel. Although, there is local free buses pick up and drop off at selected time. There are bars and restaurants accessible by taxi with less than 5 euro. There are also nightly entertainment and loads of seats for you to enjoy with free alcohol.

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Alan Z, Thank you very much for sharing this great review of your recent stay at Occidental Jandía Mar. We look forward to welcoming you back again very soon. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Guest Experience.

    Round Indicators
    870pattyc Ayton. 12/10/2018 Couples

    “Fabulous stay, very welcoming”

    Welcoming, nothing was too much trouble. Staff were great from reception to the cleaning staff. Food was good and lots of choice I would definitely stay here again.The bus to the beach what a great idea!

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear 870pattyc, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Guest Experience.

    Round Indicators
    leannecarr06 Leeds, United Kingdom. 12/10/2018 Couples

    “Hotel was lovely, rest was average”

    Me and my partner stay at this hotel 02/12/2018 - 08/12/2018.Our first impressions - We arrived at the airport, go our luggage and waiting for our transfers, the transfer was around 1.5 hours to get to the hotel as they dropped off at a few other hotels before us (which is fine it was nice views on the way down) We arrived at the hotel and queued at the reception desk to check in, lovely clean reception and the staff seemed very welcoming. The lady on reception checked us in and was showing us the map, it was all a little bit rushed and confusing for us to grasp, this left us not knowing where we were eating at different times of the day and confused as to where everything was, we weren't told anything about the area we were in or what we could do during our stay. We walked to our room with our luggage trying to locate things on the map so we weren't as confused.Our room - The room was very nice for what we needed (just somewhere to sleep for the night) very clean, the beds were very comfy too! the balcony was very small but that didn't bother us because we do not smoke or need to use the balcony for anything else.The food - Our first experience of the food was our evening meal at the hotel it was average on most days, after 2 days of eating there i couldn't anymore so found myself eating out a lot.The staff - the cleaners were always very friendly and happy to help, we were not happy with one situation for the evening meal, we were pulled to one side on the way out and my partner was told he could not eat in there unless he was wearing trousers which meant we had to go out and buy some trouser just so he could eat even though there were girls and women wearing whatever they wanted and dresses very short but they didn't have any rules.The people - I found the people very 'judgy' especially the older women! the first night i wore a skirt and was was getting some of the muckiest looks , after that i went back to the room and changed because i felt so uncomfortable, i felt the people it attracts think theyre something else, i would recommend taking smart clothes for the evening.Location - The hotel is located on top of a HUGE steep hill (would not recommend this hotel if you struggle with mobility) however they do offer a coach collection and pick up 3 times a day if you need help. At the bottom of the hill there are some shops, pubs and a steak house, The boot and Ball pub is highly recommended , Jay that works there is very friendly!

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear leannecarr06, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Jandía Mar hotel and are delighted to read that we were able to match your holiday expectations. With regards to our policy regarding long trousers for gentleman during evening meals, this is a standard requirement and was put in place to maintain a certain standard of class befitting of the service our guests receive from our waiters and waitresses whilst dining with us. We would also like to add that all of our partner tour operators are aware of this fact and should be notifying our guests of this prior to their arrival at our hotels where they are also reminded of this requirement at check in. We have also taken good note of your remarks on the dining expériences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a one weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Guest Experience.

    Round Indicators
    Martin171160 Godalming, United Kingdom. 12/09/2018 Family

    “Our short pre Christmas break”

    Me and my wife stayed here for three nights at the end of November. We had a great time and could not fault the hotel in any way. It was spotless and extremely clean everywhere. Staff were really friendly and helpful and nothing was ever too much trouble. Good selection and choice of food and drink, champagne at breakfast is a lovely touch. Weather was good and it was a nice relaxing break and a great way to just spend a few days doing nothing and being looked after. Entertainment team did there best to involve everyone but didn’t hassle you if you declined, beach is stunning and worth the ten minute walk. Resort is large and well spread out but nothing is ever too far away. The only slight negative which was nothing to do with the hotel is the length and time of the transfer from the airport, but having said that the experience at the hotel once you arrive makes “it all worth it” would recommend this hotel to any one and would defiantly go again.

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Martin171160, Thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Guest Experience.

    EVALUATION

    Round Indicators

    • december 13 2018
    • Nottingham, United Kingdom
    • Couples

    richardanddonna123

    “December 2018”


    This hotel was great value for money with good quality food and drinks. The rooms were very good and the entertainment provided was excellent. The highlight of the hotel is the friendly efficient lovely staff.


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear richardanddonna123, Thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Guest Experience.

    EVALUATION

    Round Indicators

    • december 11 2018
    • Friends getaway

    Alan Z

    “Amazing experiences”


    It was an amazing experience. I came here with Jet 2 holiday all inclusive package. Food and drinks inclusive from breakfast all the way to from 7am to 12am. Also alcohol which is local but good enough. All kind of standard cocktail to choose from. The hotel is huge has a huge reception, 2 restaurants, 1 snack bar, 1 bar, 2 pools and loads of games similar to an arcade. My hotel has a sea front view and the sun hits my room every morning from around 7am. There are couples points that I wnat to point out. This is a resort if you look for a place to relax and not do much either with friend or family. As shops, restaurants, and seafront are a bit far away from the hotel. Although, there is local free buses pick up and drop off at selected time. There are bars and restaurants accessible by taxi with less than 5 euro. There are also nightly entertainment and loads of seats for you to enjoy with free alcohol.


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Alan Z, Thank you very much for sharing this great review of your recent stay at Occidental Jandía Mar. We look forward to welcoming you back again very soon. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Guest Experience.

    EVALUATION

    Round Indicators

    • december 10 2018
    • Ayton
    • Couples

    870pattyc

    “Fabulous stay, very welcoming”


    Welcoming, nothing was too much trouble. Staff were great from reception to the cleaning staff. Food was good and lots of choice I would definitely stay here again.The bus to the beach what a great idea!


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear 870pattyc, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Guest Experience.

    EVALUATION

    Round Indicators

    • december 10 2018
    • Leeds, United Kingdom
    • Couples

    leannecarr06

    “Hotel was lovely, rest was average”


    Me and my partner stay at this hotel 02/12/2018 - 08/12/2018.Our first impressions - We arrived at the airport, go our luggage and waiting for our transfers, the transfer was around 1.5 hours to get to the hotel as they dropped off at a few other hotels before us (which is fine it was nice views on the way down) We arrived at the hotel and queued at the reception desk to check in, lovely clean reception and the staff seemed very welcoming. The lady on reception checked us in and was showing us the map, it was all a little bit rushed and confusing for us to grasp, this left us not knowing where we were eating at different times of the day and confused as to where everything was, we weren't told anything about the area we were in or what we could do during our stay. We walked to our room with our luggage trying to locate things on the map so we weren't as confused.Our room - The room was very nice for what we needed (just somewhere to sleep for the night) very clean, the beds were very comfy too! the balcony was very small but that didn't bother us because we do not smoke or need to use the balcony for anything else.The food - Our first experience of the food was our evening meal at the hotel it was average on most days, after 2 days of eating there i couldn't anymore so found myself eating out a lot.The staff - the cleaners were always very friendly and happy to help, we were not happy with one situation for the evening meal, we were pulled to one side on the way out and my partner was told he could not eat in there unless he was wearing trousers which meant we had to go out and buy some trouser just so he could eat even though there were girls and women wearing whatever they wanted and dresses very short but they didn't have any rules.The people - I found the people very 'judgy' especially the older women! the first night i wore a skirt and was was getting some of the muckiest looks , after that i went back to the room and changed because i felt so uncomfortable, i felt the people it attracts think theyre something else, i would recommend taking smart clothes for the evening.Location - The hotel is located on top of a HUGE steep hill (would not recommend this hotel if you struggle with mobility) however they do offer a coach collection and pick up 3 times a day if you need help. At the bottom of the hill there are some shops, pubs and a steak house, The boot and Ball pub is highly recommended , Jay that works there is very friendly!


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear leannecarr06, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Jandía Mar hotel and are delighted to read that we were able to match your holiday expectations. With regards to our policy regarding long trousers for gentleman during evening meals, this is a standard requirement and was put in place to maintain a certain standard of class befitting of the service our guests receive from our waiters and waitresses whilst dining with us. We would also like to add that all of our partner tour operators are aware of this fact and should be notifying our guests of this prior to their arrival at our hotels where they are also reminded of this requirement at check in. We have also taken good note of your remarks on the dining expériences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a one weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Guest Experience.

    EVALUATION

    Round Indicators

    • december 9 2018
    • Godalming, United Kingdom
    • Family

    Martin171160

    “Our short pre Christmas break”


    Me and my wife stayed here for three nights at the end of November. We had a great time and could not fault the hotel in any way. It was spotless and extremely clean everywhere. Staff were really friendly and helpful and nothing was ever too much trouble. Good selection and choice of food and drink, champagne at breakfast is a lovely touch. Weather was good and it was a nice relaxing break and a great way to just spend a few days doing nothing and being looked after. Entertainment team did there best to involve everyone but didn’t hassle you if you declined, beach is stunning and worth the ten minute walk. Resort is large and well spread out but nothing is ever too far away. The only slight negative which was nothing to do with the hotel is the length and time of the transfer from the airport, but having said that the experience at the hotel once you arrive makes “it all worth it” would recommend this hotel to any one and would defiantly go again.


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Martin171160, Thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Guest Experience.

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