Barceló Margaritas Hotel Barceló Margaritas Superior Room
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Map and location

Avenida Gran Canaria, 40   35100 Playa del Inglés, Gran Canaria , Islas Canarias   España  


Places of Interest

30 km Gran Canaria

2 km Maspalomas Golf Course

1.5 km Playa del Inglés

1.5 km Maspalomas dunes

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Margaritas

4.0/5 Round Indicators
| 6372 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

2602

Very good

35% Complete

2247

Average

15% Complete

978

Poor

5% Complete

341

Very poor

3% Complete

204

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    Round Indicators
    Julie P Nottingham, United Kingdom. 10/20/2018 Couples

    “Weeks break”

    We stayed here for a week from 13th-20th October having stayed here previously we knew what to expect. The hotel grounds are well maintained. Carlos Santarni from the animation team was brilliant always smiling gave 100% effort everyday. Please give him a mention great guy and very much suited to that job. Now the downside the food. The poolside snack bar at both pools the food was only tepid the burgers were cold. The food was not refilled. The sandwich toasters were out of order. The restaurant in the evening and at breakfast was also disappointing short on food. Empty trays were not refilled. Queues in a morning for omelettes and fried eggs was horrendous I think this station needs more staff. Hence I didn't bother queuing. We ate in the outdoor restaurant which is part of the AI package and you have to pre book this meal was lovely and made a nice change to be waited on.The staff at the hotel are not over friendly. The rooms are fine and are cleaned daily. On the whole a nice week away. Let down by the lack of available hot food during the day. Although we were AI on our last night we went down to the Yumbo and had an amazing meal. Once again a big shout out to Carlo's.

    Fran L, Director de Relaciones Públicas at Occidental Margaritas, responded to this review
     Dear Julie, First of all we would like to express our sincerest gratitude for booking again our hotel your holidays. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Not in all the contracts with the agencies is the access to the “ a la carte restaurant “, it is a courtesy of the hotel to invite our clients who can enjoy it according to availability. We are glad you liked it. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. We are delighted to see that you really enjoyed the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and we are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you once again for making us your choice hotel and for your critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards

    Round Indicators
    Mark A 10/20/2018 Couples

    “Couples Holiday No Children”

    Just back from the Occidental Margaritas. We stayed on top floor with a good view of the pool and main entertainment area - not too loud but got you in the mood for going out. Food was a good standard and up there with our best All Inclusive experience. Could get a bit samey but it's up to at to mix it up at times. Entertainment team were keen but not pushy. Water polo got a bit rough at times. Location was not far from the main Yumbo centre along bar and restaurant lined streets that you could cover in ten minutes. We walked down and back to the beach bar strip one night and still had energy for Yumbo afters. Would recommend this hotel whole heartedly.
    Round Indicators
    fsoare147636 London, United Kingdom. 10/18/2018 Solo travel

    “Traveler”

    It's a very good hotel, good location, good food (need to improve the breakfast, but the dinner is very nice), friendly staff, the swimming pool is quite nice but need more sun beds. really want to be back soon is possible.
    Round Indicators
    England5star england. 10/17/2018 Couples

    “occidental Margaritas”

    I would recommend this hotel to anyone thinking of staying in Playa del Ingles, it is in a good location but not near anywhere rowdy. The rooms are comfortable and well equipped and the beds comfortable.
    Round Indicators
    HillBillys_1970 10/17/2018 Couples

    “Lovely holiday”

    My partner and me stayed at this hotel for 7 nights and we have no complaints to write about. After reading some of the negative reviews I was concerned. This hotel is well managed and the staff work very hard to keep this hotel running 24/7. We stayed in the apartment block and our room overlooked the main pool. I read a review that said this block was dated and had tired carpets. Our apartment was clean and well kept and had everything you need. The carpet outside the apartment was clean as was the building itself. The receptionist staff were always friendly and dealt with any issues promptly. We had the all inclusive plus and we ate in the restaurant by the main pool and the dining hall. The food in both restaurants were excellent and the staff were always friendly and we never had to wait for our drinks to be brought to our table. I would like to add I never saw money being exchanged for a table outside or drinks and that we received the same service as everyone else waiting for a table regardless of your wrist band. For people complaining about the food I am baffled! I wanted to try everything but you can only eat so much. I can only assume some people are fussy what they eat. This hotel caters for all nationalities staying at their hotel so it was great to try all the food on offer. I give this hotel 5 stars for the service they provide and I would like to say thanks to all the staff for making our holiday. We had a perfect week of relaxation, great food and drinks. I would definitely recommend staying at this hotel. It’s perfect for couples, families and friends and of all ages.

    EVALUATION

    Round Indicators

    • october 20 2018
    • Nottingham, United Kingdom
    • Couples

    Julie P

    “Weeks break”


    We stayed here for a week from 13th-20th October having stayed here previously we knew what to expect. The hotel grounds are well maintained. Carlos Santarni from the animation team was brilliant always smiling gave 100% effort everyday. Please give him a mention great guy and very much suited to that job. Now the downside the food. The poolside snack bar at both pools the food was only tepid the burgers were cold. The food was not refilled. The sandwich toasters were out of order. The restaurant in the evening and at breakfast was also disappointing short on food. Empty trays were not refilled. Queues in a morning for omelettes and fried eggs was horrendous I think this station needs more staff. Hence I didn't bother queuing. We ate in the outdoor restaurant which is part of the AI package and you have to pre book this meal was lovely and made a nice change to be waited on.The staff at the hotel are not over friendly. The rooms are fine and are cleaned daily. On the whole a nice week away. Let down by the lack of available hot food during the day. Although we were AI on our last night we went down to the Yumbo and had an amazing meal. Once again a big shout out to Carlo's.


    Fran L, Director de Relaciones Públicas at Occidental Margaritas, responded to this review
    Dear Julie, First of all we would like to express our sincerest gratitude for booking again our hotel your holidays. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Not in all the contracts with the agencies is the access to the “ a la carte restaurant “, it is a courtesy of the hotel to invite our clients who can enjoy it according to availability. We are glad you liked it. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. We are delighted to see that you really enjoyed the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and we are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you once again for making us your choice hotel and for your critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards

    EVALUATION

    Round Indicators

    • october 20 2018
    • Couples

    Mark A

    “Couples Holiday No Children”


    Just back from the Occidental Margaritas. We stayed on top floor with a good view of the pool and main entertainment area - not too loud but got you in the mood for going out. Food was a good standard and up there with our best All Inclusive experience. Could get a bit samey but it's up to at to mix it up at times. Entertainment team were keen but not pushy. Water polo got a bit rough at times. Location was not far from the main Yumbo centre along bar and restaurant lined streets that you could cover in ten minutes. We walked down and back to the beach bar strip one night and still had energy for Yumbo afters. Would recommend this hotel whole heartedly.


    EVALUATION

    Round Indicators

    • october 18 2018
    • London, United Kingdom
    • Solo travel

    fsoare147636

    “Traveler”


    It's a very good hotel, good location, good food (need to improve the breakfast, but the dinner is very nice), friendly staff, the swimming pool is quite nice but need more sun beds. really want to be back soon is possible.


    EVALUATION

    Round Indicators

    • october 17 2018
    • england
    • Couples

    England5star

    “occidental Margaritas”


    I would recommend this hotel to anyone thinking of staying in Playa del Ingles, it is in a good location but not near anywhere rowdy. The rooms are comfortable and well equipped and the beds comfortable.


    EVALUATION

    Round Indicators

    • october 17 2018
    • Couples

    HillBillys_1970

    “Lovely holiday”


    My partner and me stayed at this hotel for 7 nights and we have no complaints to write about. After reading some of the negative reviews I was concerned. This hotel is well managed and the staff work very hard to keep this hotel running 24/7. We stayed in the apartment block and our room overlooked the main pool. I read a review that said this block was dated and had tired carpets. Our apartment was clean and well kept and had everything you need. The carpet outside the apartment was clean as was the building itself. The receptionist staff were always friendly and dealt with any issues promptly. We had the all inclusive plus and we ate in the restaurant by the main pool and the dining hall. The food in both restaurants were excellent and the staff were always friendly and we never had to wait for our drinks to be brought to our table. I would like to add I never saw money being exchanged for a table outside or drinks and that we received the same service as everyone else waiting for a table regardless of your wrist band. For people complaining about the food I am baffled! I wanted to try everything but you can only eat so much. I can only assume some people are fussy what they eat. This hotel caters for all nationalities staying at their hotel so it was great to try all the food on offer. I give this hotel 5 stars for the service they provide and I would like to say thanks to all the staff for making our holiday. We had a perfect week of relaxation, great food and drinks. I would definitely recommend staying at this hotel. It’s perfect for couples, families and friends and of all ages.


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