Barceló Hotel Exterior  Aranjuez
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Map and location

Plaza de la Unesco, 2. Barrio La Montaña. N-IV Salida 37 dir. Córdoba   28300 Aranjuez, Madrid ,   España  


Places of Interest

60 km Adolfo Suárez Madrid-Barajas Airport

25 km Warner Bros Park

52.2 km Chamartín

44.5 km Madrid Atocha Railway Station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Aranjuez

4.5/5 Round Indicators
| 1807 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

56% Complete

1013

Very good

33% Complete

600

Average

7% Complete

133

Poor

1% Complete

36

Very poor

1% Complete

25

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    Round Indicators
    joanamr Lisboa. 11/17/2018 Business

    “confortable hotel”

    I have been in this hotel for 3 days due to work meetings near. It was very quiet. the room was very big. the breakfast very nice, also the staff were nice. the parking in free at the entrance of the hotel.

    Jaime P, Subdirector at Occidental Aranjuez, responded to this review
     Dear joanamr, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aranjuez. We look forward to welcoming you back again very soon. Kind Regards Jaime Pérez Deputy Manager

    Round Indicators
    Haidee S Alicante, Spain. 11/10/2018 Couples

    “2nd time!”

    This is the second time we have stayed here, both times the night before a flight from Madrid. Both times excellent! Rooms very clean, beds super comfy, staff really friendly and welcoming. Bar/restaurant is excellent with a good menu, all beautifully cooked and presented.

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear Haidee S, First of all we would like to express our most sincere gratitude for your trust in Occidental Hotels & Resorts for a short stay and for choosing us again this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here in Aranjuez, among us. We look forward to welcoming you back, soon. Kind regards, Pablo Canca General Manager

    Round Indicators
    Connector03228920634 Gothenburg, Sweden. 11/04/2018 Family

    “Surprisingly better than expected!”

    We were there for a wedding. We didn't expect much. But as soon as we walked into the room we were wowed. The bedrooms are super confortable and clean. We travelled with 2 kids (1 of them an infant) and the extra bed was already made and the baby cot was ready as well. Staff is super friendly and helpful. Highly recommended

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear Connector03228920634, First of all, I would like to thank you for having dedicated part of your time to share your experience right after your recent stay with us, here at Occidental Aranjuez. In reference to your kind words, we are pleased and proud to know that you enjoyed your stay with us. You can rest assured that I already shared your comments with the entire team, knowing that your words will be an important motivation and a valuable stimulus to continue growing and never loose the pace. We look forward to welcoming you back, soon. Kindest regards, Pablo Canca General Manager

    Round Indicators
    Janet Marie S Marbella, Spain. 10/31/2018 Couples

    “Another great stay!”

    Another great stay in Aranjuez on our way back to out home in Marbella. We stayed in a Junior Suite, as usual, huge room, lovely sitting room and fantastic bathroom with Jacuzzi for 2 and walk in shower, highly recommend staying here if you are in the area or passing through, you are only 5 minutes off the A4

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear Janet Marie S, First of all we would like to express our sincerest gratitude for your trust in Occidental Hotels & Resorts and for choosing us concretely this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here with us. We greatly appreciate the time you spent sharing this last experience of yours at Aranjuez, and we thank you for your kind recommendation to Tripadvisor’s readers . We look forward to welcome you back again, very soon. Kindest Regards, Pablo Canca General Manager

    Round Indicators
    miamijhp Miami, Florida. 10/17/2018 Solo travel

    “Beware of the flies!!!!”

    I stayed in this "four-star" hotel last Sunday (October 13-14, 2018). After driving 500 kilometers, I was tired and I wanted to take a shower, the first thing I have to do is to kill more or less 6-7 flies with hot water in the shower with the hose and let the water run for a while to clear and wash the floor. Also the hotel does not provide "hand towels" and has not a wall stand to keep the shampoo and conditioner handy, you have to place them on the floor (can we take away one star?) Once I get to the bedroom I had to kill three more flies. I paid U$A 219.00 for the night. Next day at check out time the employee confirmed to me that the really have a problem with the flies.

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear miamijhp, We are sorry to read your experience. Specially because we are all thrilled to provide a fully satisfactory experience to all our guests and all the reviews that can be read on the net, they express clearly that principle. I would also like to take this oppotunity to keep on saying that we do not have a problem with the flies. They are like anyother insect around the countryside, I am sure in your country it is the same too, they are everywhere, aren´t they. Just like ants, butterflies or even birds, they are part of the nature and because we believe in a greener future and a healthier enviroment, we do not use any artificial aerosol to kill any of them. We rest assured knowing that we have clean and tidy spaces, rooms and common areas, nevertheless, we are trully sorry for any inconvenience you could have had. Concerning the towels in the room, we are very surprised and definitely we will go to the bottom of this, as for sure we do offer not only hand towels but all other type any guest might need for a pleasant stay such as shower towels, face towels, bathmat and even bidet towel. Also, as you could checked, we also provide a shampoo and bath gel dispenser in every bath tub and shower, so eventhough a shelf or a wallstand is not really needed, we are taking your comment into serious consideration. Best regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • november 17 2018
    • Lisboa
    • Business

    joanamr

    “confortable hotel”


    I have been in this hotel for 3 days due to work meetings near. It was very quiet. the room was very big. the breakfast very nice, also the staff were nice. the parking in free at the entrance of the hotel.


    Jaime P, Subdirector at Occidental Aranjuez, responded to this review
    Dear joanamr, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aranjuez. We look forward to welcoming you back again very soon. Kind Regards Jaime Pérez Deputy Manager

    EVALUATION

    Round Indicators

    • november 10 2018
    • Alicante, Spain
    • Couples

    Haidee S

    “2nd time!”


    This is the second time we have stayed here, both times the night before a flight from Madrid. Both times excellent! Rooms very clean, beds super comfy, staff really friendly and welcoming. Bar/restaurant is excellent with a good menu, all beautifully cooked and presented.


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear Haidee S, First of all we would like to express our most sincere gratitude for your trust in Occidental Hotels & Resorts for a short stay and for choosing us again this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here in Aranjuez, among us. We look forward to welcoming you back, soon. Kind regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • november 4 2018
    • Gothenburg, Sweden
    • Family

    Connector03228920634

    “Surprisingly better than expected!”


    We were there for a wedding. We didn't expect much. But as soon as we walked into the room we were wowed. The bedrooms are super confortable and clean. We travelled with 2 kids (1 of them an infant) and the extra bed was already made and the baby cot was ready as well. Staff is super friendly and helpful. Highly recommended


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear Connector03228920634, First of all, I would like to thank you for having dedicated part of your time to share your experience right after your recent stay with us, here at Occidental Aranjuez. In reference to your kind words, we are pleased and proud to know that you enjoyed your stay with us. You can rest assured that I already shared your comments with the entire team, knowing that your words will be an important motivation and a valuable stimulus to continue growing and never loose the pace. We look forward to welcoming you back, soon. Kindest regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • october 31 2018
    • Marbella, Spain
    • Couples

    Janet Marie S

    “Another great stay!”


    Another great stay in Aranjuez on our way back to out home in Marbella. We stayed in a Junior Suite, as usual, huge room, lovely sitting room and fantastic bathroom with Jacuzzi for 2 and walk in shower, highly recommend staying here if you are in the area or passing through, you are only 5 minutes off the A4


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear Janet Marie S, First of all we would like to express our sincerest gratitude for your trust in Occidental Hotels & Resorts and for choosing us concretely this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay here with us. We greatly appreciate the time you spent sharing this last experience of yours at Aranjuez, and we thank you for your kind recommendation to Tripadvisor’s readers . We look forward to welcome you back again, very soon. Kindest Regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • october 17 2018
    • Miami, Florida
    • Solo travel

    miamijhp

    “Beware of the flies!!!!”


    I stayed in this "four-star" hotel last Sunday (October 13-14, 2018). After driving 500 kilometers, I was tired and I wanted to take a shower, the first thing I have to do is to kill more or less 6-7 flies with hot water in the shower with the hose and let the water run for a while to clear and wash the floor. Also the hotel does not provide "hand towels" and has not a wall stand to keep the shampoo and conditioner handy, you have to place them on the floor (can we take away one star?) Once I get to the bedroom I had to kill three more flies. I paid U$A 219.00 for the night. Next day at check out time the employee confirmed to me that the really have a problem with the flies.


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear miamijhp, We are sorry to read your experience. Specially because we are all thrilled to provide a fully satisfactory experience to all our guests and all the reviews that can be read on the net, they express clearly that principle. I would also like to take this oppotunity to keep on saying that we do not have a problem with the flies. They are like anyother insect around the countryside, I am sure in your country it is the same too, they are everywhere, aren´t they. Just like ants, butterflies or even birds, they are part of the nature and because we believe in a greener future and a healthier enviroment, we do not use any artificial aerosol to kill any of them. We rest assured knowing that we have clean and tidy spaces, rooms and common areas, nevertheless, we are trully sorry for any inconvenience you could have had. Concerning the towels in the room, we are very surprised and definitely we will go to the bottom of this, as for sure we do offer not only hand towels but all other type any guest might need for a pleasant stay such as shower towels, face towels, bathmat and even bidet towel. Also, as you could checked, we also provide a shampoo and bath gel dispenser in every bath tub and shower, so eventhough a shelf or a wallstand is not really needed, we are taking your comment into serious consideration. Best regards, Pablo Canca General Manager

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