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Barceló Hotel Interiors  Castellana Norte
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map

Map and location

Avenida de Manoteras, 20   28050 Madrid ,   España  


Places of Interest

14 km Adolfo Suárez Madrid-Barajas Airport

160 m Bus 150 & Bus 174

500 m Virgen del Cortijo Metro Station

500 m Fuente de la Mora RENFE Station (7 mins to the airport)

Guest reviews.

There is no better expert than a traveller.

Occidental Castellana Norte

4.5/5 Round Indicators
| 1356 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

56% Complete

769

Very good

33% Complete

457

Average

6% Complete

92

Poor

1% Complete

23

Very poor

1% Complete

15

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    Round Indicators
    MikeS_NL Delft, The Netherlands. 01/24/2020 Business

    “Basic but functional hotel”

    Simple no-nonsense hotel, rooms with basic design. Conveniently located, only if you need to be in this part of Madrid. Rooms are fairly noisy so stay away from the elevator and loud neighbors. Specific to my room, the drain of the shower, which was located inside the bathtub, was barely functional Breakfast buffet is excellent but the restaurant is more like a cafeteria. 4* seems a bit overrated and at 190 Eur/night not really value for money.
    Round Indicators
    Daydream58438842096 12/09/2019 Business

    “I strongly recommend”

    Business trip, very pleasant stay. I strongly recommend the hotel. Good transportation to the centre. Bus stop in front of the hotel,metro station 8 minutes walking. Rooms clean, breakfast very good. Extremely kind person (Pedro) at the reception desk.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. O! Breakfast represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Félix López Pérez General Manager @barcelohotelsresorts #liveuptomore

    Round Indicators
    euricatan Singapore, Singapore. 11/30/2019 Business

    “Feel like Home!”

    I am a repeated customer of this hotel, not just because it is near to my office, also the service and comfortable room make me want to stay back this hotel. I will want to stay in this hotel even in future i am coming to Madrid for holiday. The hotel people always put on smiley face, the housekeeper does her work clean & fresh every day. The room is comfortable in the bed, lighting, good room size and I feel like home!

    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
     Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Castellana Norte Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests. I am also happy to read you found our hotel to be at a convenient location during your visit to Madrid. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon. Best wishes, Marina Solanas Montero Deputy Manager @barcelohotelsresorts #liveuptomore

    Round Indicators
    POR001 Cheshire. 11/04/2019 Couples

    “Great Hotel on the Outskirts”

    Clean, very comfortable and next to the bus stop. It takes about 30-40 minutes into the centre on the bus. Great breakfast and friendly staff. Good value for money. Could have done with the air in being on but it was out of season, and unseasonably warm for November, so we simply slept with the window open.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. O! Breakfast represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General Manager @barcelohotelsresorts #liveuptomore

    Round Indicators
    alparcsabadudas 10/14/2019 Business

    “Workshop Madrid”

    A pleasant stay at the hotel, services provided were of good quality, I would definitely recommend to other colleagues/friends to plan their stay in Madrid to this hotel, the only thing that I think can be improved is the communication with clients in other languages then Spanish for an easier understanding and smoother passing of information.

    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
     Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. At Barceló Hotel Group we strive to deliver an excellent service to our international clientele, therefore we always ensure that on every shift we have réceptionists and other staff able to communicate with all main nationalities represented by our guests, nevertheless we thank you for your constructive remark and will make sure to share your review with our head of departments for improvement. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Castellana Norte Hotel very soon. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    EVALUATION

    Round Indicators

    • january 24 2020
    • Delft, The Netherlands
    • Business

    MikeS_NL

    “Basic but functional hotel”


    Simple no-nonsense hotel, rooms with basic design. Conveniently located, only if you need to be in this part of Madrid. Rooms are fairly noisy so stay away from the elevator and loud neighbors. Specific to my room, the drain of the shower, which was located inside the bathtub, was barely functional Breakfast buffet is excellent but the restaurant is more like a cafeteria. 4* seems a bit overrated and at 190 Eur/night not really value for money.


    EVALUATION

    Round Indicators

    • december 9 2019
    • Business

    Daydream58438842096

    “I strongly recommend”


    Business trip, very pleasant stay. I strongly recommend the hotel. Good transportation to the centre. Bus stop in front of the hotel,metro station 8 minutes walking. Rooms clean, breakfast very good. Extremely kind person (Pedro) at the reception desk.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. O! Breakfast represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Félix López Pérez General Manager @barcelohotelsresorts #liveuptomore

    EVALUATION

    Round Indicators

    • november 30 2019
    • Singapore, Singapore
    • Business

    euricatan

    “Feel like Home!”


    I am a repeated customer of this hotel, not just because it is near to my office, also the service and comfortable room make me want to stay back this hotel. I will want to stay in this hotel even in future i am coming to Madrid for holiday. The hotel people always put on smiley face, the housekeeper does her work clean & fresh every day. The room is comfortable in the bed, lighting, good room size and I feel like home!


    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
    Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Castellana Norte Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests. I am also happy to read you found our hotel to be at a convenient location during your visit to Madrid. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon. Best wishes, Marina Solanas Montero Deputy Manager @barcelohotelsresorts #liveuptomore

    EVALUATION

    Round Indicators

    • november 4 2019
    • Cheshire
    • Couples

    POR001

    “Great Hotel on the Outskirts”


    Clean, very comfortable and next to the bus stop. It takes about 30-40 minutes into the centre on the bus. Great breakfast and friendly staff. Good value for money. Could have done with the air in being on but it was out of season, and unseasonably warm for November, so we simply slept with the window open.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. O! Breakfast represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General Manager @barcelohotelsresorts #liveuptomore

    EVALUATION

    Round Indicators

    • october 14 2019
    • Business

    alparcsabadudas

    “Workshop Madrid”


    A pleasant stay at the hotel, services provided were of good quality, I would definitely recommend to other colleagues/friends to plan their stay in Madrid to this hotel, the only thing that I think can be improved is the communication with clients in other languages then Spanish for an easier understanding and smoother passing of information.


    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
    Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. At Barceló Hotel Group we strive to deliver an excellent service to our international clientele, therefore we always ensure that on every shift we have réceptionists and other staff able to communicate with all main nationalities represented by our guests, nevertheless we thank you for your constructive remark and will make sure to share your review with our head of departments for improvement. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Castellana Norte Hotel very soon. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

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