Barceló Hotel Interiors  Castellana Norte
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Avenida de Manoteras, 20   28050 Madrid ,   España  


Places of Interest

14 km Adolfo Suárez Madrid-Barajas Airport

160 m Bus 150 & Bus 174

500 m Virgen del Cortijo Metro Station

500 m Fuente de la Mora RENFE Station (7 mins to the airport)

Guest reviews.

There is no better expert than a traveller.

Occidental Castellana Norte

4.5/5 Round Indicators
| 987 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

53% Complete

525

Very good

37% Complete

367

Average

7% Complete

74

Poor

1% Complete

14

Very poor

0% Complete

7

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    Round Indicators
    elainecox2018 09/20/2018 Business

    “One night business stay”

    The room was very spacious and clean, with comfortable beds. The room was a little warm though which took the air conditioner a long time to cool. The staff are great, very friendly and very helpful. Good location for business travellers to the area.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor. We are delighted to read that we were able to match your expectations. I apologize for the inconvenience caused by air conditioner. Thank you for letting me know. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Have a pleasant weekend, Félix López Pérez General Manager #myBarceló #3YearsMakingYouHappy

    Round Indicators
    xoxLuxyxox 09/04/2018 Solo travel

    “Nice hotel - 45min from city on public transport ”

    Friendly hotel. Rooms are nice and modern. I got to try a new fitness room which had some weights and an exercise bike. Perfect if you are a corporate traveller. Breakfast had a nice selection at the buffet. Only negative it is 45min out of town on the bus. Fine if you plan your day and don’t intend on popping in and out of the hotel throughout the day

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Castellana Norte hotel. We are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the new guest room concept we are working. We encourage you for a future plan to visit our website where you will find a thorough description of our hotels' room. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager #myBarceló #3YearsMakingYouHappy

    Round Indicators
    Adele W 09/03/2018 Couples

    “Great quiet hotel”

    This was a lovely hotel. The BEST bed!! Just a little far out for our liking!! But the staff were lovely and helpful. And the breakfast was plentiful and tasty. Shame it wasn’t a little closer to the Center.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear Adele, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager #myBarceló #3YearsMakingYouHappy

    Round Indicators
    euricatan Singapore, Singapore. 07/28/2018 Business

    “Feel welcome”

    I always stay here during my business visit in Madrid, not just near to my office, it is also the people, the Comfortable bed and cleanliness of this hotel. I feel welcome when the staff is able to recognize me like Cristina, Sophia from restaurant whom always smile broadly and happy to see me in breakfast time! This time Summer, the hotel lobby prepares lemonade refreshing drink and fruits which is very heartwarming each time i back hotel feeling hot. My only suggestion as returning customer is to add or change new dishes in your menu like Fish n chips! I look forward to come back Madrid again and stay in your hotel. Hopefully able to try some new dishes like fish n chips :)

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Occidental Hotels & Resorts. It is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #myBarceló #HappyDays

    Round Indicators
    J M Helsinki, Finland. 07/16/2018 Business

    “Ok hotel with good value for money”

    Hotel is fairly new and in very good condition throughout. Basic restaurant downstairs however again with good value for money. Rooms are the best part and probably could be assessed even as 4 stars as there's nothing really wrong or missing from them.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Thank you for making our Occidental Castellana Norte your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    EVALUATION

    Round Indicators

    • september 20 2018
    • Business

    elainecox2018

    “One night business stay”


    The room was very spacious and clean, with comfortable beds. The room was a little warm though which took the air conditioner a long time to cool. The staff are great, very friendly and very helpful. Good location for business travellers to the area.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor. We are delighted to read that we were able to match your expectations. I apologize for the inconvenience caused by air conditioner. Thank you for letting me know. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Have a pleasant weekend, Félix López Pérez General Manager #myBarceló #3YearsMakingYouHappy

    EVALUATION

    Round Indicators

    • september 4 2018
    • Solo travel

    xoxLuxyxox

    “Nice hotel - 45min from city on public transport ”


    Friendly hotel. Rooms are nice and modern. I got to try a new fitness room which had some weights and an exercise bike. Perfect if you are a corporate traveller. Breakfast had a nice selection at the buffet. Only negative it is 45min out of town on the bus. Fine if you plan your day and don’t intend on popping in and out of the hotel throughout the day


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Castellana Norte hotel. We are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the new guest room concept we are working. We encourage you for a future plan to visit our website where you will find a thorough description of our hotels' room. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager #myBarceló #3YearsMakingYouHappy

    EVALUATION

    Round Indicators

    • september 3 2018
    • Couples

    Adele W

    “Great quiet hotel”


    This was a lovely hotel. The BEST bed!! Just a little far out for our liking!! But the staff were lovely and helpful. And the breakfast was plentiful and tasty. Shame it wasn’t a little closer to the Center.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear Adele, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager #myBarceló #3YearsMakingYouHappy

    EVALUATION

    Round Indicators

    • july 28 2018
    • Singapore, Singapore
    • Business

    euricatan

    “Feel welcome”


    I always stay here during my business visit in Madrid, not just near to my office, it is also the people, the Comfortable bed and cleanliness of this hotel. I feel welcome when the staff is able to recognize me like Cristina, Sophia from restaurant whom always smile broadly and happy to see me in breakfast time! This time Summer, the hotel lobby prepares lemonade refreshing drink and fruits which is very heartwarming each time i back hotel feeling hot. My only suggestion as returning customer is to add or change new dishes in your menu like Fish n chips! I look forward to come back Madrid again and stay in your hotel. Hopefully able to try some new dishes like fish n chips :)


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Occidental Hotels & Resorts. It is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #myBarceló #HappyDays

    EVALUATION

    Round Indicators

    • july 16 2018
    • Helsinki, Finland
    • Business

    J M

    “Ok hotel with good value for money”


    Hotel is fairly new and in very good condition throughout. Basic restaurant downstairs however again with good value for money. Rooms are the best part and probably could be assessed even as 4 stars as there's nothing really wrong or missing from them.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Thank you for making our Occidental Castellana Norte your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    We’ll also give you an additional discount of up to 10% depending on the sort of booking For more information