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Instalaciones del hotel Occidental IMPZ Dubai Conference & Event Center
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Map and location

IMPZ.B.19, Dubai Production City   Dubai Emiratos Árabes Unidos,    


Places of Interest

34.3 km Dubai International Airport

16.5 km EXPO 2020

28 km Burj Khalifa

1.9 km City Centre Me’aisem Mall

Guest reviews.

There is no better expert than a traveller.

Occidental IMPZ Dubai

4.5/5 Round Indicators
| 115 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

69

Very good

23% Complete

27

Average

10% Complete

12

Poor

3% Complete

4

Very poor

2% Complete

3

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    Round Indicators
    AboodSona 09/14/2019 Friends getaway

    “A short trip to dxb”

    To spent a good time with my friends here in Dubai & to go out and cruise around the beautiful city that we all love ❤ #DXB we went to dubai mall and we cruised around burj khalifa and we also we to The Walk and La Mer, JBR, Jumeirah, Deria Alrigga street, Almemzar.
    Round Indicators
    Shaid137 Dubai, United Arab Emirates. 09/14/2019 Couples

    “Not good experience ”

    First of all the rooms are too small for two people since they claim its for two people, secondly when the AC in my room wasn’t working i had to call several times so someone will answer then tell me they are sending someone to fix it but after 30mins nobody shows up and i still have to call again several times so they pick up the call, when i asked about the duty manager he told me he dont know the name of the manager!!
    Round Indicators
    abosalooh Sharjah, United Arab Emirates. 09/13/2019 Solo travel

    “Occidental hotel IMPZ”

    my Stay was really good,. The only issue they have is that it is very difficult to contact the hotel I had to call several time till someone answer my call. Also, I have been trying to con at the for the last 2 days to book a room again for next month but NO answer
    Round Indicators
    KodoDrummer Yekaterinburg, Russia. 09/04/2019 Business

    “Nice hotel, friendly staff”

    Budget friendly, modern and fairly new hotel. I did not see any signs of damage. Beds are comfortable, my room was fairly spacious, breakfast was very good, and staff members are friendly and helpful. I rate it as a good 4-star hotel.

    Beatriz R, Guest Relations Manager at Occidental IMPZ Dubai Conference & Events Centre, responded to this review
     Dear guest, Thank you very much indeed for taking some time to share your experience at the Occidental IMPZ Dubai. We are glad you enjoyed our comfortable and spacious rooms, the high quality mattress, as well as our breakfast service. Without any doubt, a good rest and an assorted breakfast are a must to start the day in a hotel, whether for work or pleasure trip. It is great to read you had such a great stay with us. We really appreciated your comments towards our staff service. We are looking forward to seeing you again. Kind regards, Beatriz Rivas Guest Experience Manager

    Round Indicators
    m0hammad777 Ras Al Khaimah, United Arab Emirates. 08/23/2019 Solo travel

    “Poor service”

    My room was leaking water from roof and they did not change my room ..noone is picking the phone call everytime i go down and even i went my self to bring slippers they dont answer the phone its so annoying and check in took me almost 45 minutes very slow and i am not satisfied at all

    Beatriz R, Guest Relations Manager at Occidental IMPZ Dubai Conference & Events Centre, responded to this review
     Dear guest, Thank you very much for sharing your recent experience at the Occidental IMPZ Dubai. Please accept our most sincerely apologies for all the inconveniences you are reporting. Regarding the issue in your room, it must be a misunderstanding in the process, as in our records it is shown a room change proposal but refused. We apologize for that. We have already changed our procedure in order to avoid this kind of misunderstandings. We have also shared the other suggestions with the departments involved in order to improve our services. Thanks for sharing. It will be a pleasure to welcome you back very soon, Kind regards Beatriz Rivas Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 14 2019
    • Friends getaway

    AboodSona

    “A short trip to dxb”


    To spent a good time with my friends here in Dubai & to go out and cruise around the beautiful city that we all love ❤ #DXB we went to dubai mall and we cruised around burj khalifa and we also we to The Walk and La Mer, JBR, Jumeirah, Deria Alrigga street, Almemzar.


    EVALUATION

    Round Indicators

    • september 14 2019
    • Dubai, United Arab Emirates
    • Couples

    Shaid137

    “Not good experience ”


    First of all the rooms are too small for two people since they claim its for two people, secondly when the AC in my room wasn’t working i had to call several times so someone will answer then tell me they are sending someone to fix it but after 30mins nobody shows up and i still have to call again several times so they pick up the call, when i asked about the duty manager he told me he dont know the name of the manager!!


    EVALUATION

    Round Indicators

    • september 13 2019
    • Sharjah, United Arab Emirates
    • Solo travel

    abosalooh

    “Occidental hotel IMPZ”


    my Stay was really good,. The only issue they have is that it is very difficult to contact the hotel I had to call several time till someone answer my call. Also, I have been trying to con at the for the last 2 days to book a room again for next month but NO answer


    EVALUATION

    Round Indicators

    • september 4 2019
    • Yekaterinburg, Russia
    • Business

    KodoDrummer

    “Nice hotel, friendly staff”


    Budget friendly, modern and fairly new hotel. I did not see any signs of damage. Beds are comfortable, my room was fairly spacious, breakfast was very good, and staff members are friendly and helpful. I rate it as a good 4-star hotel.


    Beatriz R, Guest Relations Manager at Occidental IMPZ Dubai Conference & Events Centre, responded to this review
    Dear guest, Thank you very much indeed for taking some time to share your experience at the Occidental IMPZ Dubai. We are glad you enjoyed our comfortable and spacious rooms, the high quality mattress, as well as our breakfast service. Without any doubt, a good rest and an assorted breakfast are a must to start the day in a hotel, whether for work or pleasure trip. It is great to read you had such a great stay with us. We really appreciated your comments towards our staff service. We are looking forward to seeing you again. Kind regards, Beatriz Rivas Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 23 2019
    • Ras Al Khaimah, United Arab Emirates
    • Solo travel

    m0hammad777

    “Poor service”


    My room was leaking water from roof and they did not change my room ..noone is picking the phone call everytime i go down and even i went my self to bring slippers they dont answer the phone its so annoying and check in took me almost 45 minutes very slow and i am not satisfied at all


    Beatriz R, Guest Relations Manager at Occidental IMPZ Dubai Conference & Events Centre, responded to this review
    Dear guest, Thank you very much for sharing your recent experience at the Occidental IMPZ Dubai. Please accept our most sincerely apologies for all the inconveniences you are reporting. Regarding the issue in your room, it must be a misunderstanding in the process, as in our records it is shown a room change proposal but refused. We apologize for that. We have already changed our procedure in order to avoid this kind of misunderstandings. We have also shared the other suggestions with the departments involved in order to improve our services. Thanks for sharing. It will be a pleasure to welcome you back very soon, Kind regards Beatriz Rivas Guest Experience Manager

    Instalaciones del hotel Occidental IMPZ Dubai Conference & Event Center
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