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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Places of Interest

32.3 km Las Américas International Airport

17.7 km El Higuero International Airport

3.8 km Downtown Centre

6.5 km Colonial District of Santo Domingo

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1225 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

61% Complete

754

Very good

24% Complete

303

Average

6% Complete

78

Poor

4% Complete

52

Very poor

3% Complete

38

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    Round Indicators
    lindahA8809PG Las Vegas, Nevada. 08/14/2018 Business

    “Business or Pleasure”

    We stayed in a Royal level suite at the El Embajador Hotel. The check in on the 8th level was fast, personal and very efficient. The benefits with our suite made our life so much easier. With the suite on the Royal level and higher you get access to the Royal Level Lounge. Comfortable, private sitting areas, where you can have drinks, eat breakfast and enjoy the view. On days we had to get to business meetings the convenience of the breakfast being available quickly with no crowds was wonderful. On days when we could sit and relax and enjoy the scenery and our coffee it was also great. The area offers your own concierge who is knowledge about the area and the businesses. Our go-to girl was always Carolina but the other staff available were also good and helpful.
    Round Indicators
    Usasenior Santo Domingo, Dominican Republic. 08/14/2018 Solo travel

    “Nicest place in Santo Domingo”

    The Embajador was built long ago but it was totally renovated in 2017 and for me it is now the nicest hotel in Santo Domingo (hotel and neighborhood are quieter, prettier, safer and less expensive than most 4 and 5 stars and I stayed at all of the top ones in the city except the JW Marriott which is in the Blue Mall). The bathrooms (with lovely shower and tub) and all the electronics are new and state of the art—e.g. the hall lights go on when you exit the room and all rooms have a large lighted number you can see from far away. Tile or engineered wood floors so none of the disgusting dirty rugs you get in most hotels. Only rug is the huge one in the lobby bar. I stayed over the weekend at the peak of the summer season and it was not crowded or noisy. There is a small adjacent casino. Excellent meals but there are 5 other restaurants on the short street leading to the hotel including a natural foods place (along with dentists and cosmetic surgery offices) and a small pharmacy and market across the street. Lovely spacious grounds with large deep pool, and inflatables are prohibited so even when kids are present they mostly cling to the edges, so its useable for swimming (unlike so many places). Nice new gym with treadmills etc. and free weights but only one other machine and one bench. Super attentive staff. Large grounds include meeting hall and wedding facilities. Highly recommended.
    Round Indicators
    Cuba0 Miami, Fllorida. 08/14/2018 Business

    “Stay at The EmbajadorHotel,”

    Excellent Service throughout the hotel, and good qualify food. Highly trained employees in general. The remodeling looks excellent. A perfect place for business meetings as well as social events.\I will definitely recommend this hotel to friends and business aquaintances
    Round Indicators
    jackiemartinLondon london. 08/08/2018 Couples

    “Luxury hotel”

    Lovely hotel, rooms excellent. Very quiet, I have only given it four stars as it is a little bit out of the city. This has no reflection on the actual hotel as I cannot fault the facilities. The hotel or me is more of a really fantastic business hotel. Service was first class, all the staff from the cleaners to front of house do a fantastic job

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear JackieMartinLondon, We appreciate the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have met your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff offered 5-star hospitality. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. We sorry that the location was not for your liking, maybe the places that you were visiting was not very close to the hotel and we regret that this, is the only feature that did not fully meet your expectations. Thank you for highlighting our rooms which were recently remodeled in order to provide comfort and stability to those who choose us as their lodging option in the city of Santo Domingo. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    Dsteph79 Port-au-Prince, Haiti. 08/07/2018 Couples

    “A hotel closer to paradise”

    Beautifull landscape perfect for any occasions. Surprisingly very calm lobby. Staff is present making sure that everyone is happy. Renovated rooms are modern and very practical. The Spa and the casino are a very good addition.

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. Dsteph79, We appreciate the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have met your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff offered 5-star hospitality. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our rooms which were recently remodeled in order to provide comfort and stability to those who choose us as their lodging option in the city of Santo Domingo. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 14 2018
    • Las Vegas, Nevada
    • Business

    lindahA8809PG

    “Business or Pleasure”


    We stayed in a Royal level suite at the El Embajador Hotel. The check in on the 8th level was fast, personal and very efficient. The benefits with our suite made our life so much easier. With the suite on the Royal level and higher you get access to the Royal Level Lounge. Comfortable, private sitting areas, where you can have drinks, eat breakfast and enjoy the view. On days we had to get to business meetings the convenience of the breakfast being available quickly with no crowds was wonderful. On days when we could sit and relax and enjoy the scenery and our coffee it was also great. The area offers your own concierge who is knowledge about the area and the businesses. Our go-to girl was always Carolina but the other staff available were also good and helpful.


    EVALUATION

    Round Indicators

    • august 14 2018
    • Santo Domingo, Dominican Republic
    • Solo travel

    Usasenior

    “Nicest place in Santo Domingo”


    The Embajador was built long ago but it was totally renovated in 2017 and for me it is now the nicest hotel in Santo Domingo (hotel and neighborhood are quieter, prettier, safer and less expensive than most 4 and 5 stars and I stayed at all of the top ones in the city except the JW Marriott which is in the Blue Mall). The bathrooms (with lovely shower and tub) and all the electronics are new and state of the art—e.g. the hall lights go on when you exit the room and all rooms have a large lighted number you can see from far away. Tile or engineered wood floors so none of the disgusting dirty rugs you get in most hotels. Only rug is the huge one in the lobby bar. I stayed over the weekend at the peak of the summer season and it was not crowded or noisy. There is a small adjacent casino. Excellent meals but there are 5 other restaurants on the short street leading to the hotel including a natural foods place (along with dentists and cosmetic surgery offices) and a small pharmacy and market across the street. Lovely spacious grounds with large deep pool, and inflatables are prohibited so even when kids are present they mostly cling to the edges, so its useable for swimming (unlike so many places). Nice new gym with treadmills etc. and free weights but only one other machine and one bench. Super attentive staff. Large grounds include meeting hall and wedding facilities. Highly recommended.


    EVALUATION

    Round Indicators

    • august 14 2018
    • Miami, Fllorida
    • Business

    Cuba0

    “Stay at The EmbajadorHotel,”


    Excellent Service throughout the hotel, and good qualify food. Highly trained employees in general. The remodeling looks excellent. A perfect place for business meetings as well as social events.\I will definitely recommend this hotel to friends and business aquaintances


    EVALUATION

    Round Indicators

    • august 8 2018
    • london
    • Couples

    jackiemartinLondon

    “Luxury hotel”


    Lovely hotel, rooms excellent. Very quiet, I have only given it four stars as it is a little bit out of the city. This has no reflection on the actual hotel as I cannot fault the facilities. The hotel or me is more of a really fantastic business hotel. Service was first class, all the staff from the cleaners to front of house do a fantastic job


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear JackieMartinLondon, We appreciate the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have met your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff offered 5-star hospitality. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. We sorry that the location was not for your liking, maybe the places that you were visiting was not very close to the hotel and we regret that this, is the only feature that did not fully meet your expectations. Thank you for highlighting our rooms which were recently remodeled in order to provide comfort and stability to those who choose us as their lodging option in the city of Santo Domingo. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 7 2018
    • Port-au-Prince, Haiti
    • Couples

    Dsteph79

    “A hotel closer to paradise”


    Beautifull landscape perfect for any occasions. Surprisingly very calm lobby. Staff is present making sure that everyone is happy. Renovated rooms are modern and very practical. The Spa and the casino are a very good addition.


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. Dsteph79, We appreciate the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have met your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff offered 5-star hospitality. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our rooms which were recently remodeled in order to provide comfort and stability to those who choose us as their lodging option in the city of Santo Domingo. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

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