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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Places of Interest

32.3 km Las Américas International Airport

17.7 km El Higuero International Airport

3.8 km Downtown Centre

6.5 km Colonial District of Santo Domingo

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1230 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

61% Complete

758

Very good

24% Complete

304

Average

6% Complete

78

Poor

4% Complete

52

Very poor

3% Complete

38

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    Round Indicators
    SabaOmer 08/19/2018 Business

    “Great hotel!”

    i came back to this hotel after more than 20 years. it is now a modern one with very good rooms but still, with a great service and atmosphere! the staff is friendly, the bar well equipped and the breakfast - excellent!

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. SabaOmer, We thank you for being so kind and share with us and the Tripadvisor readers your experience in this emblematic hotel in the city of Santo Domingo, El Embajador, a Royal Hideaway Hotel. For us it is a pleasure to serve always and of course be always at your disposal for what you need. We are pleased to know that you found more than what you were looking for, this lets us know that we exceed your expectations and that we gain your trust. We hope to see you soon. Best regards,

    Round Indicators
    Rokes66 08/17/2018 Business

    “Still a great place to stay”

    Many great restaurants in walking distance and a very good one in the hotel. Great place for business visitors. Service in the bar and restaurant was very slow but overall a very good choice. The room was spacious with very comfortable beds.

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Good morning Mr. Rokes66, We thank you for being so kind and share with us and the Tripadvisor readers your experience in this emblematic hotel in the city of Santo Domingo, El Embajador, a Royal Hideaway Hotel. For us it is a pleasure to serve always and of course be always at your disposal for what you need. We are pleased to know that you found more than what you were looking for, this lets us know that we exceed your expectations and that we gain your trust. We hope to see you soon. Best regards,

    Round Indicators
    lindahA8809PG Las Vegas, Nevada. 08/14/2018 Business

    “Business or Pleasure”

    We stayed in a Royal level suite at the El Embajador Hotel. The check in on the 8th level was fast, personal and very efficient. The benefits with our suite made our life so much easier. With the suite on the Royal level and higher you get access to the Royal Level Lounge. Comfortable, private sitting areas, where you can have drinks, eat breakfast and enjoy the view. On days we had to get to business meetings the convenience of the breakfast being available quickly with no crowds was wonderful. On days when we could sit and relax and enjoy the scenery and our coffee it was also great. The area offers your own concierge who is knowledge about the area and the businesses. Our go-to girl was always Carolina but the other staff available were also good and helpful.

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mrs. Linda, We appreciate the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have met your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff offered 5-star hospitality, and above all, Carolina, who always cares about the welfare of our clients. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our rooms which were recently remodeled in order to provide comfort and stability to those who choose us as their lodging option in the city of Santo Domingo. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    Usasenior Santo Domingo, Dominican Republic. 08/14/2018 Solo travel

    “Nicest place in Santo Domingo”

    The Embajador was built long ago but it was totally renovated in 2017 and for me it is now the nicest hotel in Santo Domingo (hotel and neighborhood are quieter, prettier, safer and less expensive than most 4 and 5 stars and I stayed at all of the top ones in the city except the JW Marriott which is in the Blue Mall). The bathrooms (with lovely shower and tub) and all the electronics are new and state of the art—e.g. the hall lights go on when you exit the room and all rooms have a large lighted number you can see from far away. Tile or engineered wood floors so none of the disgusting dirty rugs you get in most hotels. Only rug is the huge one in the lobby bar. I stayed over the weekend at the peak of the summer season and it was not crowded or noisy. There is a small adjacent casino. Excellent meals but there are 5 other restaurants on the short street leading to the hotel including a natural foods place (along with dentists and cosmetic surgery offices) and a small pharmacy and market across the street. Lovely spacious grounds with large deep pool, and inflatables are prohibited so even when kids are present they mostly cling to the edges, so its useable for swimming (unlike so many places). Nice new gym with treadmills etc. and free weights but only one other machine and one bench. Super attentive staff. Large grounds include meeting hall and wedding facilities. Highly recommended.

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. Usasenior, We appreciate the time spent sharing your impressions of your recent stay at El Embajador Royal Hideaway, and that this review is so detailed and positive. It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. We are happy to know the details of your stay with us, and knowing that we exceed your expectations fills us with joy. We agree with you when mentioning that the kindness of our staff and all the care of each one is in order to provide you with the best experience in this, your hotel. Thank you for highlighting our gastronomic offer, our luxurious and remodeled rooms, and the disposition of all our collaborators. We hope to continue being your first lodging option every time you visit the city of Santo Domingo, it allways will be a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    Cuba0 Miami, Fllorida. 08/14/2018 Business

    “Stay at The EmbajadorHotel,”

    Excellent Service throughout the hotel, and good qualify food. Highly trained employees in general. The remodeling looks excellent. A perfect place for business meetings as well as social events.\I will definitely recommend this hotel to friends and business aquaintances

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. Cuba0, We appreciate your comments and the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have exceeded your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff provided you the best services, as they always care about the welfare of our clients. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 19 2018
    • Business

    SabaOmer

    “Great hotel!”


    i came back to this hotel after more than 20 years. it is now a modern one with very good rooms but still, with a great service and atmosphere! the staff is friendly, the bar well equipped and the breakfast - excellent!


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. SabaOmer, We thank you for being so kind and share with us and the Tripadvisor readers your experience in this emblematic hotel in the city of Santo Domingo, El Embajador, a Royal Hideaway Hotel. For us it is a pleasure to serve always and of course be always at your disposal for what you need. We are pleased to know that you found more than what you were looking for, this lets us know that we exceed your expectations and that we gain your trust. We hope to see you soon. Best regards,

    EVALUATION

    Round Indicators

    • august 17 2018
    • Business

    Rokes66

    “Still a great place to stay”


    Many great restaurants in walking distance and a very good one in the hotel. Great place for business visitors. Service in the bar and restaurant was very slow but overall a very good choice. The room was spacious with very comfortable beds.


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Good morning Mr. Rokes66, We thank you for being so kind and share with us and the Tripadvisor readers your experience in this emblematic hotel in the city of Santo Domingo, El Embajador, a Royal Hideaway Hotel. For us it is a pleasure to serve always and of course be always at your disposal for what you need. We are pleased to know that you found more than what you were looking for, this lets us know that we exceed your expectations and that we gain your trust. We hope to see you soon. Best regards,

    EVALUATION

    Round Indicators

    • august 14 2018
    • Las Vegas, Nevada
    • Business

    lindahA8809PG

    “Business or Pleasure”


    We stayed in a Royal level suite at the El Embajador Hotel. The check in on the 8th level was fast, personal and very efficient. The benefits with our suite made our life so much easier. With the suite on the Royal level and higher you get access to the Royal Level Lounge. Comfortable, private sitting areas, where you can have drinks, eat breakfast and enjoy the view. On days we had to get to business meetings the convenience of the breakfast being available quickly with no crowds was wonderful. On days when we could sit and relax and enjoy the scenery and our coffee it was also great. The area offers your own concierge who is knowledge about the area and the businesses. Our go-to girl was always Carolina but the other staff available were also good and helpful.


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mrs. Linda, We appreciate the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have met your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff offered 5-star hospitality, and above all, Carolina, who always cares about the welfare of our clients. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our rooms which were recently remodeled in order to provide comfort and stability to those who choose us as their lodging option in the city of Santo Domingo. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 14 2018
    • Santo Domingo, Dominican Republic
    • Solo travel

    Usasenior

    “Nicest place in Santo Domingo”


    The Embajador was built long ago but it was totally renovated in 2017 and for me it is now the nicest hotel in Santo Domingo (hotel and neighborhood are quieter, prettier, safer and less expensive than most 4 and 5 stars and I stayed at all of the top ones in the city except the JW Marriott which is in the Blue Mall). The bathrooms (with lovely shower and tub) and all the electronics are new and state of the art—e.g. the hall lights go on when you exit the room and all rooms have a large lighted number you can see from far away. Tile or engineered wood floors so none of the disgusting dirty rugs you get in most hotels. Only rug is the huge one in the lobby bar. I stayed over the weekend at the peak of the summer season and it was not crowded or noisy. There is a small adjacent casino. Excellent meals but there are 5 other restaurants on the short street leading to the hotel including a natural foods place (along with dentists and cosmetic surgery offices) and a small pharmacy and market across the street. Lovely spacious grounds with large deep pool, and inflatables are prohibited so even when kids are present they mostly cling to the edges, so its useable for swimming (unlike so many places). Nice new gym with treadmills etc. and free weights but only one other machine and one bench. Super attentive staff. Large grounds include meeting hall and wedding facilities. Highly recommended.


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. Usasenior, We appreciate the time spent sharing your impressions of your recent stay at El Embajador Royal Hideaway, and that this review is so detailed and positive. It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. We are happy to know the details of your stay with us, and knowing that we exceed your expectations fills us with joy. We agree with you when mentioning that the kindness of our staff and all the care of each one is in order to provide you with the best experience in this, your hotel. Thank you for highlighting our gastronomic offer, our luxurious and remodeled rooms, and the disposition of all our collaborators. We hope to continue being your first lodging option every time you visit the city of Santo Domingo, it allways will be a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 14 2018
    • Miami, Fllorida
    • Business

    Cuba0

    “Stay at The EmbajadorHotel,”


    Excellent Service throughout the hotel, and good qualify food. Highly trained employees in general. The remodeling looks excellent. A perfect place for business meetings as well as social events.\I will definitely recommend this hotel to friends and business aquaintances


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. Cuba0, We appreciate your comments and the time spent sharing your experience at El Embajador a Royal Hideaway Hotel. We are pleased to know that we have exceeded your expectations. It is an honor for us to have received and provided our services. It fills us with joy to know that the staff provided you the best services, as they always care about the welfare of our clients. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. We are at your complete disposal for whatever you need. Sincerely, Jyra Ozoria - Guest Experience Manager

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