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Allegro Palma Real hotel swimming pool
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Map and location

Calle 1era 64   Matanzas Varadero ,   Cuba  


Places of Interest

28 km Juan Gualberto Gómez International Airport in Varadero

4 km Varadero Golf Course

0 km Varadero

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Allegro Palma Real

3.0/5 Round Indicators
| 3163 تعليقات النزلاء

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    Round Indicators
    Venture35049068296 ‪Lakeland‬, فلوريدا. 07/07/2019 العائلة

    “My family had a great time.”

    We were happy and enjoyed the stay. I have been in the hotel 3 times before and it is always a good experience. I will definitely go back to Cuba and probably this hotel bc it is affordable, it has a great position close to all in one and parks, there are also many convenient stores closed by and people are very friendly.

    استجاب BarceloSmAb, Manager في ‪Allegro Palma Real‬, لهذا التعليق
     Hola!! We are sincerely grateful for the time you spent to share your comments on your recent stay in our allegro Palma Real hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Guest Services

    Round Indicators
    snache17 07/02/2019 العائلة

    “worst hotel ever”

    went there with my 5 yr old and what a mistake. so many mosquitoes in the rooms we switched 2 times and they were the same fixtures broken and black mold on the ceilings.hair in the food twice and pools green with bacteria. no toilet paper in the bathrooms and reception never answers the phone. good luck getting towels as well. we will never be back that's for sure! dont waste your money!

    استجاب BarceloSmAb, Director de Relaciones Públicas في ‪Allegro Palma Real‬, لهذا التعليق
     Hola! Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Guest Service.

    Round Indicators
    Lee M 06/30/2019 عطلة مع الأصدقاء

    “3* Hotel-3* Budget bonus 5* Downtown Location”

    I have visited this hotel 4 times in the past 18 months and would be happy to book again. Here is my view of the hotel: Upon arrival, you will be checked in at the reception desk in the main lobby. There is a ramp for accessibility to the right of the steps entering the main lobby (they are not easily visible). The staff are generally accommodating whenever possible. Some of them speak very little English so try to speak slowly and be patient. Yanella is my ‘go to’ girl for most things at the desk. The rooms are fairly sized with a dressing table in each room. Expect some peeling paint or small maintenance issues in your room, ranging from missing lightbulbs to damaged closet doors. The rooms are clean, as well as the surrounding buildings and pools. There are several pools available as well as one with a swim up bar. Two a la cart restaurants, two snack bars and a buffet. The food is basic but very good at the a la carts. The snack bars are pretty good but be sure to ask for burgers well done if you don’t want it pink in the middle. The buffet is repetitive but you will generally find chicken beef or pork on the menu. The main lobby bar is open until 11pm daily serving drinks and delicious Cuban coffee. Building one has a coffee bar/lounge and the drinks are by far the best on the resort and both Moses and Alex are an attribute to the Allegro Palma Real. The beach, well it Cuba, it’s amazing. You will however, have to walk 5 min to get there including crossing an intersection. Now for the best part, you can walk to Calle 62 (a very popular outdoor disco), the Beatles bar, Park Josone and outdoor markets within minutes. The choices are endless with quaint outdoor restaurants, museums, markets, shopping malls, even an amusement park. The hop on hop off bus gives you all day access for $5 or you can hire a horse and buggy (be sure to verify the price as they generally quote you per person), Cuba taxi or a vintage car ride. Be sure to negotiate the price as they will generally lower it if you bargain. After a full day of exploring, or a night at the many discos downtown you are conveniently located in town....rest and repeat!

    استجاب BarceloSmAb, Director de Relaciones con Clientes في ‪Allegro Palma Real‬, لهذا التعليق
     Hola! Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our allegro Palma Real Hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Best Regards. Guest Service.

    Round Indicators
    AlfredColon نيو جيرسي. 06/12/2019 زوجان

    “Amazing trip.”

    We were my girlfriend and I, we have nothing to say that the experience was lovely, the treatment of the staff, the hotel amenities and the beautiful beach, since we plan to return next year. We want to thank everyone for giving us an unforgettable vacation.

    استجاب BarceloSmAb, Manager في ‪Allegro Palma Real‬, لهذا التعليق
     Hola!! We first would like to thank you for making our allegro Palma Real your preferred choice for your holidays in Varadero , it is always a pleasure to welcome back our most loyal guests year after year. Guest Services

    Round Indicators
    bencasey13 ملبورن, أستراليا. 06/10/2019 زوجان

    “Disaster”

    WARNING! WARNING! WARNING! I have stayed in hundreds of hotels worldwide but this was by far the worst, by a long, long way. The demographic of clients this hotel attracts does not say a lot for the evolution of mankind. It is a meeting point for every redneck and morbidly obese bottom feeder in Latin America, along with their misbehaving tribe of offspring. While waiting in the mosquito infested lobby to check in, fellow guests continually paraded through in various states of undress, a lot dripping wet, rudely shouting at the top of their voices and smoking indoors, only to discard their cigarettes into the poorly maintained gardens. It seemed most guests had eyes only for the adjacent bar and the never ending flow of “all inclusive,” low quality drinks they were determined to make the most of. This brings me to the jewel in the hotels crown, the “all you can eat buffet!” The three daily meals resembled feeding time at the zoo and if it weren’t for the sheer size of the drooling guests, you’d swear they hadn’t eaten in weeks. Table manners and common courtesy are obviously not a high priority on Cuban holidays and the ravenous guests had no shame when it came to loading their plates with enough barely edible Cuban slop to kill a small horse. Hygiene took a back seat as tongs were overlooked in favour of sweaty, unwashed hands, and never in my life have I seen salivating grown adults line up fifteen deep while waiting for the supply of chocolate ice cream to be replenished. Just outside the dining room were the pools and things didn’t get any better there. The water was an unhealthy dark shade of green that prevented the bottom of the pool being visible, but this didn’t stop the overly enthusiastic, entitled guests from splashing up a storm to mid-90’s pop anthems, blaring distortedly over the cheap PA system that would surely cause permanent hearing damage if you ventured too close. We instinctively decided to avoid cholera and passed up the option of having a swim, unlike many of the excited patrons, cigarette in one hand, overflowing plastic cup in the other, and bathers two sizes too small. At one point a stray dog even joined in the festivities and was thrown head first into the murky water. Moving on from the pool, our next stop was the beach. With its crystal clear aqua water and white sand for as far as the eye can see, the beach was amazing. Unfortunately, instead of looking after this natural wonder, the guests use it as a giant ash tray. The sand is sadly littered with millions of cigarette butts and I even almost tripped over a used condom when searching for a cleaner area of sand to spend the afternoon. On first inspection our room didn’t seem too bad, then we realised half the lights didn’t work, there was what smelt like sewage leaking through the tiled bathroom walls, the smoke detector was smashed off the ceiling, the safe was inoperable and to top it off there were no towels. We conceded defeat when, after my third trip back to reception, were informed the hotel had run out of towels. All said and done, this was the worst three days of my life, and I wouldn’t wish a stay in this hotel upon my worst enemy. If the government is struggling with overflowing prisons they could always threaten wrong doers with staying at Allegro Palma Real and the national crime rate would surely drop. The only thing that could save this hotel is a bulldozer. Happy holidays.

    استجاب BarceloSmAb, Manager في ‪Allegro Palma Real‬, لهذا التعليق
     Hola!! Although we are quite surprised and dismayed by the content of your review regarding your holiday at our allegro Palma Real, please rest assured that your comments have been taken onboard and revised by the entire Management team. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Guest Services

    تقييم

    Round Indicators

    • يوليو 7 2019
    • ‪Lakeland‬, فلوريدا
    • العائلة

    Venture35049068296

    “My family had a great time.”


    We were happy and enjoyed the stay. I have been in the hotel 3 times before and it is always a good experience. I will definitely go back to Cuba and probably this hotel bc it is affordable, it has a great position close to all in one and parks, there are also many convenient stores closed by and people are very friendly.


    استجاب BarceloSmAb, Manager في ‪Allegro Palma Real‬, لهذا التعليق
    Hola!! We are sincerely grateful for the time you spent to share your comments on your recent stay in our allegro Palma Real hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Guest Services

    تقييم

    Round Indicators

    • يوليو 2 2019
    • العائلة

    snache17

    “worst hotel ever”


    went there with my 5 yr old and what a mistake. so many mosquitoes in the rooms we switched 2 times and they were the same fixtures broken and black mold on the ceilings.hair in the food twice and pools green with bacteria. no toilet paper in the bathrooms and reception never answers the phone. good luck getting towels as well. we will never be back that's for sure! dont waste your money!


    استجاب BarceloSmAb, Director de Relaciones Públicas في ‪Allegro Palma Real‬, لهذا التعليق
     Hola! Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Guest Service.

    تقييم

    Round Indicators

    • يونيو 30 2019
    • عطلة مع الأصدقاء

    Lee M

    “3* Hotel-3* Budget bonus 5* Downtown Location”


    I have visited this hotel 4 times in the past 18 months and would be happy to book again. Here is my view of the hotel: Upon arrival, you will be checked in at the reception desk in the main lobby. There is a ramp for accessibility to the right of the steps entering the main lobby (they are not easily visible). The staff are generally accommodating whenever possible. Some of them speak very little English so try to speak slowly and be patient. Yanella is my ‘go to’ girl for most things at the desk. The rooms are fairly sized with a dressing table in each room. Expect some peeling paint or small maintenance issues in your room, ranging from missing lightbulbs to damaged closet doors. The rooms are clean, as well as the surrounding buildings and pools. There are several pools available as well as one with a swim up bar. Two a la cart restaurants, two snack bars and a buffet. The food is basic but very good at the a la carts. The snack bars are pretty good but be sure to ask for burgers well done if you don’t want it pink in the middle. The buffet is repetitive but you will generally find chicken beef or pork on the menu. The main lobby bar is open until 11pm daily serving drinks and delicious Cuban coffee. Building one has a coffee bar/lounge and the drinks are by far the best on the resort and both Moses and Alex are an attribute to the Allegro Palma Real. The beach, well it Cuba, it’s amazing. You will however, have to walk 5 min to get there including crossing an intersection. Now for the best part, you can walk to Calle 62 (a very popular outdoor disco), the Beatles bar, Park Josone and outdoor markets within minutes. The choices are endless with quaint outdoor restaurants, museums, markets, shopping malls, even an amusement park. The hop on hop off bus gives you all day access for $5 or you can hire a horse and buggy (be sure to verify the price as they generally quote you per person), Cuba taxi or a vintage car ride. Be sure to negotiate the price as they will generally lower it if you bargain. After a full day of exploring, or a night at the many discos downtown you are conveniently located in town....rest and repeat!


    استجاب BarceloSmAb, Director de Relaciones con Clientes في ‪Allegro Palma Real‬, لهذا التعليق
    Hola! Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our allegro Palma Real Hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Best Regards. Guest Service.

    تقييم

    Round Indicators

    • يونيو 12 2019
    • نيو جيرسي
    • زوجان

    AlfredColon

    “Amazing trip.”


    We were my girlfriend and I, we have nothing to say that the experience was lovely, the treatment of the staff, the hotel amenities and the beautiful beach, since we plan to return next year. We want to thank everyone for giving us an unforgettable vacation.


    استجاب BarceloSmAb, Manager في ‪Allegro Palma Real‬, لهذا التعليق
    Hola!! We first would like to thank you for making our allegro Palma Real your preferred choice for your holidays in Varadero , it is always a pleasure to welcome back our most loyal guests year after year. Guest Services

    تقييم

    Round Indicators

    • يونيو 10 2019
    • ملبورن, أستراليا
    • زوجان

    bencasey13

    “Disaster”


    WARNING! WARNING! WARNING! I have stayed in hundreds of hotels worldwide but this was by far the worst, by a long, long way. The demographic of clients this hotel attracts does not say a lot for the evolution of mankind. It is a meeting point for every redneck and morbidly obese bottom feeder in Latin America, along with their misbehaving tribe of offspring. While waiting in the mosquito infested lobby to check in, fellow guests continually paraded through in various states of undress, a lot dripping wet, rudely shouting at the top of their voices and smoking indoors, only to discard their cigarettes into the poorly maintained gardens. It seemed most guests had eyes only for the adjacent bar and the never ending flow of “all inclusive,” low quality drinks they were determined to make the most of. This brings me to the jewel in the hotels crown, the “all you can eat buffet!” The three daily meals resembled feeding time at the zoo and if it weren’t for the sheer size of the drooling guests, you’d swear they hadn’t eaten in weeks. Table manners and common courtesy are obviously not a high priority on Cuban holidays and the ravenous guests had no shame when it came to loading their plates with enough barely edible Cuban slop to kill a small horse. Hygiene took a back seat as tongs were overlooked in favour of sweaty, unwashed hands, and never in my life have I seen salivating grown adults line up fifteen deep while waiting for the supply of chocolate ice cream to be replenished. Just outside the dining room were the pools and things didn’t get any better there. The water was an unhealthy dark shade of green that prevented the bottom of the pool being visible, but this didn’t stop the overly enthusiastic, entitled guests from splashing up a storm to mid-90’s pop anthems, blaring distortedly over the cheap PA system that would surely cause permanent hearing damage if you ventured too close. We instinctively decided to avoid cholera and passed up the option of having a swim, unlike many of the excited patrons, cigarette in one hand, overflowing plastic cup in the other, and bathers two sizes too small. At one point a stray dog even joined in the festivities and was thrown head first into the murky water. Moving on from the pool, our next stop was the beach. With its crystal clear aqua water and white sand for as far as the eye can see, the beach was amazing. Unfortunately, instead of looking after this natural wonder, the guests use it as a giant ash tray. The sand is sadly littered with millions of cigarette butts and I even almost tripped over a used condom when searching for a cleaner area of sand to spend the afternoon. On first inspection our room didn’t seem too bad, then we realised half the lights didn’t work, there was what smelt like sewage leaking through the tiled bathroom walls, the smoke detector was smashed off the ceiling, the safe was inoperable and to top it off there were no towels. We conceded defeat when, after my third trip back to reception, were informed the hotel had run out of towels. All said and done, this was the worst three days of my life, and I wouldn’t wish a stay in this hotel upon my worst enemy. If the government is struggling with overflowing prisons they could always threaten wrong doers with staying at Allegro Palma Real and the national crime rate would surely drop. The only thing that could save this hotel is a bulldozer. Happy holidays.


    استجاب BarceloSmAb, Manager في ‪Allegro Palma Real‬, لهذا التعليق
    Hola!! Although we are quite surprised and dismayed by the content of your review regarding your holiday at our allegro Palma Real, please rest assured that your comments have been taken onboard and revised by the entire Management team. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Guest Services

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    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

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    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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